| Have you bought a solar system since you got your quote? |
Yes |
| If yes, which supplier did you go with? |
Adelaide Solar Systems
|
| What made you choose that supplier over the others who supplied quotes? |
✔ Best Quality System
✔ Best Service |
| Other... |
|
| What size system did you go for? |
3kW |
| How much did you spend? |
$10,000 to $15,000 |
| Value for Money: |
3* |
| Quality of System: |
4* |
| Installation: |
N/A |
| Customer Service: |
5* |
| Is there anything else you would like to tell us about your experience? |
The supplier was consistently informative and helpful. We had an on-site conference, when he gave us as much time and information as we requested. This was very good, as we knew very little to start with. He also inspected the site, answering other questions. Before and after the consultation, he was very helpful with clear answers to our phone calls and emails. There was absolutely no 'hard sell'.
The written quote included a very detailed specifications list. We showed this to a specialist electrician friend who is, himself, considering branching into solar installing. Our friend was able to confirm the reliability of all details of the quote, and was impressed by the helpful documentation. So were we. This, and possibly the fact that the supplier himself has had much hands-on experience, influenced our decision. It was close, as we were also very happy with one of the other suppliers. The third one seemed good, but there were some factors that were probably okay, but a bit harder to verify - e.g. some supposedly excellent components that were new to the market.
Our system installation should take place within a few weeks. [We'd been told about the delay.] We're looking forward to it, and hope that all will go well. If you'd like to contact us, we'd be happy to comment on this too, when it happens. |
|
Review Posted by Chris from SA on
22 April 2011
|
|
|