Review #194 of Mark Group



Most recent update (having lived with the system for 14 months):
Value for Money: 4*
Quality of System: 5*
Installation: 5*
Customer Service: 5*
Has the system performed to your expectations? Not yet - It's taken so long to have the smart meter connected. The paperwork from the installer (Mark Group) was sent incorrectly and to the wrong provider, Origin Energy NOT Origin Country Energy (even though one owns the other they're separate companies I'm told, especially when they misplaced the paperwork).
Due to the lateness and incorrectness of submitted paperwork by the Mark Group, the Premium feed-in tarrif is unavailable basically negating the ROI calculations under which the system was sold to me and therefore not performing to my expectations.
Inverter Brand: SMA
Inverter Rating: 5*
Inverter Comments:
Solar Panel Brand: SunPower Corporation
Solar Panel Rating: 5*
Solar Panel Comments:


Justin's Original Review (22 July 2011):


Have you bought a solar system since you got your quote? Yes
If yes, which supplier did you go with? Mark Group
What made you choose that supplier over the others who supplied quotes? Best Price
Best Quality System
Best Service
Other...
What size system did you go for? 3kW
How much did you spend? $15,000 to $20,000
Value for Money: 4*
Quality of System: 5*
Installation: 5*
Customer Service: 4*
Is there anything else you would like to tell us about your experience?



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