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Review #54 of

Have you bought a solar system since you got your quote? Yes
If yes, which supplier did you go with? Nu Energy
What made you choose that supplier over the others who supplied quotes? Best Price
Other...
What size system did you go for? 2kW
How much did you spend? $3000 to $6000
Value for Money: 1*
Quality of System: 1*
Installation: 1*
Customer Service: 5*
Is there anything else you would like to tell us about your experience?
The system supplier initially told us we would be contacted by the installer within 60 days.
This ended up being about 120 days.
Then the supplier ran out of panels.
Then the installer was delayed a few days.
Deposit paid Feb 15, system installed 24 June.
From comments made by the installer I got the impression that installation of larger systems (2.1kW) were delayed in favor of smaller systems (1.5kw).
System supplier provided little information on connecting the inverter to a PC.
The invertor supplied was an outdoor model and a data cable needs to be hardwired into the inverter through a waterproof cable gland.
This will require a qualified electrician to open the inverter to connect cat 5 cable.
The installer did give me the manual and software disk that came with the inverter but these are not much use if you have no cable connection.
The cable needs to go through into an RS232 serial converter to connect to a PC (and possibly a RS232 to USB converter as well).
The installer didn't know how to connect the inverter to a PC but thought he should learn how to so he could offer it as an extra service to his clients.
Other than that the installer did a great job.

We recieved a contract offer (24 months) from our electricity supplier indicating we will need a new meter installed with an extra $300 in charges.
I was told by the Powercor inspecter that will will get a new smart meter sometime with the next 8 weeks.
It is my understanding that everyone is already being billed for the cost of new smart meters so I not keen to pay an extra $300 for an interim meter.
We are currently holding off signing up with the retailer so we can consider what other offers are available.
Enjoying watching our current meter run backwards when the sun shines.
Review Posted by WScott from VIC on 19 July 2010