| Have you bought a solar system since you got your quote? |
Yes |
| If yes, which supplier did you go with? |
Solar Sunwerx
|
| What made you choose that supplier over the others who supplied quotes? |
✔ Other - see below:
|
| Other... |
They talked the talk but CANNOT walk the walk |
| What size system did you go for? |
5kW |
| How much did you spend? |
More than $20,000 |
| Value for Money: |
4* |
| Quality of System: |
5* |
| Installation: |
2* |
| Customer Service: |
1* |
| Is there anything else you would like to tell us about your experience? |
Its been 4 months since the finishing the installation. 6 months since signing agreement to purchase, and the system is still not connected to the electricity grid for the prccess of claiming the Government guarantee tariff rebate.
After sales service is almost non existent, lots of phone calls and no return calls, they don't seem to know what is required, or what paper work is needed, for the new smart meters or interval meters. After spending $24,000 on a system, its ridiculous that its taking this long to complete...... I suggest you look for another installer..... NOT SATISFIED CUSTOMER..
DON'T HOLDYOUR BREATH FOR A RETURN PHONE CALL |
|
Review Posted by Alan from VIC on
1 June 2010
|
|
|
Solar Quotes