| Have you bought a solar system since you got your quote? |
Yes |
| If yes, which supplier did you go with? |
Solar Switch
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| What made you choose that supplier over the others who supplied quotes? |
✔ Best Quality System
✔ Other - see below: |
| Other... |
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| Creative Solar was the quickest to make contact for on-site assessment and quotation. The assessor was pleasant enough but very much a salesman who made no attempt at measuring the pitch of our rather steep roof or direction of the roof. Our roof faces 15 degrees NNE and he thought that a gum tree in the neighbouring block SE in relation to my roof may cast some shadowing on the roof. Also, this company only offer 2 brands of panels.
The agent from The Mark Group kept complaining during our first phone conversation. He complained about the mad rush of requests for quotations and "it wasn't his fault". All this was before I enquired about his availability for an on-site assessment. He then became upset when I said "no thanks"
The assessor from Solar Switch was not pushy, seem more knowledgeable. Solar Switch had the widest range of panels. Panels installed last week and now waiting to be connected to the grid. Will score them well if this next step is as smooth as the installation. |
| What size system did you go for? |
4kW |
| How much did you spend? |
$15,000 to $20,000 |
| Value for Money: |
3* |
| Quality of System: |
5* |
| Installation: |
N/A |
| Customer Service: |
4* |
| Is there anything else you would like to tell us about your experience? |
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Review Posted by Juliana from NSW on
21 June 2011
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