Solaris Technology - Company Review Notice Solaris Technology - Company Review Notice
Solaris Technology

Solaris Technology Reviews

3.9

Based on 23 ratings

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About

Solaris Technology is part of the MPower group of companies and is a specialist in the design and installation of domestic solar PV systems. The company was set up in 1996 and has offices situated all over Australia.

A number of accreditations have been awarded to Solaris Technology, including membership to the Clean Energy Council. It possesses state licences for electrical and building work in South Australia, Queensland, the Northern Territory and Western Australia.

Solaris Technology is also on hand to answer any questions that customers have about their solar panels and how to make the most of their new installation.

Panel, inverter and battery brands

Panel brands previously installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solaris Technology Reviews (23)

Show Most Recent reviews from All time  across Australia

Average Scores

3.8/5

Value for money

4.1/5

Quality of System

4.0/5

Installation

3.9/5

Customer Service

  • 5 star 0
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 0

02 February 2026

Good pre-sales, Poor after-sales

They provided superb pre-sales service and installation. During activation, I experienced issues with the battery not charging fully, which they rectified promptly. However, a copy of the CCEW was not provided, and I had to follow up multiple times to obtain it. Since then, they have stopped answering calls or responding to emails, and their 1300 number is also unanswered. Five months later, my inverter has developed a fault, and I am facing the same lack of support. The only way to get an immediate response is through their new sales channel, but after that I am told a technician will call me back, a promise that has yet to materialise.
Battery rating: 4/5
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30 May 2014

I know that solar systems cost way more back in 2009 to install. I had no problems with that, but when I encountered problems with it in 2014 and needed help with my system they were very reluctant to come out and help. Seems like they were very happy to take the money from you to install but could not give a stuff to even return your calls (I called 4 times!) or keep their promises to come out to help you. So in the end I had to call another person that is an electrician that is qualified to handle solar systems. You would think that calling the people that installed your system was the best way to go because they know all about your system and how to fix the problem.......DON'T go with Solaris Technology, 426 Churchill Rd, Kilburn, SA .....they don't care about their customers if you need help.......they are very happy to take your money otherwise!
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04 December 2012

Our system sounds expensive however it was intalled in 2008 and prices have come alot since then - our system has performed very well and has removed all power bills and pays a bit as well. We did have a problem after about 3 years, but after a call to Solaris they came and fixed it within 3 days.
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11 September 2012

Original Review on 14-04-2011:

My panels were only installed today. My meter upgrade won't occur for 2 months. All appears good.
Solaris were able to bring my installation ahead by a month which was great.
So far their service has been good and I have no complaints.
Recently, a friend tried to get a system the same as mine (components, size, price) but he could not find anyone to match Solaris and still be able to guarantee to complete the installation by June 30, 2011.

I appreciate the information provided on your site. It enabled me to understand what I needed in a PV installation and then be able to ask the right questions to be able to compare companies and then make a decision. Thank you. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

17 months later we asked Bryce: "Are you happy with the performance of your system so far?"

I cannot work out how to determine if the panels are performing well. Certainly they generate power and each of the two banks generate about the same power. Are they generating what they should - I don't know, nor do I know how I would determine this.
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11 September 2012

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04 September 2012

Original Review on 09-02-2011:

In the end I went with a company that is well established in Adelaide. The sales people are well informed and had answers for all questions asked. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: 5/5

19 months later we asked Colin: "Are you happy with the performance of your system so far?"

Yes we are very happy with the system
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29 July 2012

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26 July 2012

Sales people were very helpful answering all of my questions and keeping me in the loop about what was happening through to the installation. First full day of system running today.
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25 June 2012

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20 June 2012

I received a German Inverter and 8 Suntech panels.
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14 June 2012

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20 May 2012

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03 May 2012

Salesperson was very helpful, always available to answer any questions. Should have system installed before end of month. Having 7 250w panels and 1700w inverter, German made panels and Sunnyboy invertor.
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28 April 2012

Have just signed up with Solaris, who offered a good product and price along with the warranties I required. Good customer communication, have visited the head office and spoken to the technical officer. Waiting on installation.
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03 March 2012

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28 December 2011

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06 June 2011

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14 April 2011

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05 March 2011

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12 February 2011

They were all very good with good information and quotes.
We decided on Solaris through personal contact with a neighbour and a very good deal.
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10 December 2010

A job well done and I would recommend their company to friends.
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09 November 2010

I worked for the government for over 30 years, a lot of it in a marine environment. We always used BP panels for the navigation lights on the end of jetties and had very few problem with them in such a harsh environment. As my house is beachfront I chose the same panels due to their durability and my experience with them and the company that supplied and installed them.
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07 October 2010

I was sick and tired of asking technical questions ( I am a retired electrical engineer) to people whom should have stuck with selling rainwater tanks.
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