TRUenergy

TRUenergy

TRUenergy Overall Rating From 43 Reviews:

Value for Money:
Quality of System:
Installation:
Customer Service:

TRUenergy is a supplier of electricity and gas throughout Australia but currently it only provides solar solutions in Victoria. The company says that with one phone call they can talk a customer through the solar product options and find a solution. They also say that they can organize the whole process: installation, and organization of government rebates and all of the required paperwork. TRUenergy says that it installs Trina and Suntech panels and SMA inverters. They say that Trina is a leading company worldwide, and that the panels are covered by a five year manufacturing warranty and a 25 year performance warranty. The Suntech panels also carry a 25 year performance warranty. The company is a member of Clean Energy Council.
Customer testimonials for TRUenergy are available, and include the following:
“ Word of mouth recommendation from a near neighbour. Quote was competitive and incorporated my preferred hardware. Installation was three weeks from go ahead – It was an easy choice.”
“ The installers arrived when they said they would; they worked solidly and paid attention to every detail. The electrician took the time to go through shut down procedure in case any future electrical work needed doing by a local electrician who may noy be au fait with solar. TRUenergy were very easy to deal with; able to answer any questions objectively, and overall very willing to be helpful. The system was installed eight days ago, inspected for compliance five days ago, and we are now awaiting Powercor to reprogram the meter to be fully operational; and we have only thus far had to pay the deposit. Very very happy with TRUenergy.”

Rating Comments Name State Postcode
Installation was a bit dragged out so a sub contractor was contracted to the ori ...
>>See Anon's full review of TRUenergy
Anon NSW 2285
Sub contracted to Local Geelong company. QA electrical. Excellent job. Fast eff ...
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Frank VIC 3228
I got three quotes and the Mark Group were my preferred of the three because of ...
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Stuart VIC 3156
I chose TruEnergy as they had a competitive price, using known brands for panels ...
>>See Larry's full review of TRUenergy
Larry SA 5020
Energy Australia is my electric & gas supplier. TRUenergy is somewhat relate ...
>>See Peter's full review of TRUenergy
Peter VIC 3630
Very punctual with the installation. Still waiting for inspection and new meter.
>>See Ron's full review of TRUenergy
Ron VIC 3136
I am upset with TRUenergy and the solar panel installer as neither explained to ...
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Anne VIC 3190
The issue with this install was that TruEnergy outsources the installation to an ...
>>See Anon's full review of TRUenergy
Anon VIC 3130
Like others, went with TRUenergy as a bigger, established company with quality i ...
>>See Craig's full review of TRUenergy
Craig VIC 3083
I looked for a very long time and decided to go with a large retailer to take th ...
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Chris VIC 3805
TRU customers service made promises they did not keep, ie installation guys exce ...
>>See Lindsay's full review of TRUenergy
Lindsay VIC 3862

>>See Joseph's full review of TRUenergy
Joseph SA 5108

>>See Russell's full review of TRUenergy
Russell VIC 3550
Did months of homework before deciding. Had a list of question which were all an ...
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Helen VIC 3377
I chose to go through Tru Energy as they are a big, reliable company able to bac ...
>>See Ann's full review of TRUenergy
Ann VIC 3460

>>See Anon's full review of TRUenergy
Anon VIC 3806
We elected to go with our energy provider who are able to seamlessly arrange our ...
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Peter VIC 3996
All went smoothly, system was installed within 6 weeks, the installers did a rea ...
>>See Janine's full review of TRUenergy
Janine SA 5253

>>See Anon's full review of TRUenergy
Anon VIC 3016
TRU made the purchase simple. Sales team easy to deal with on telephone and pro ...
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Gordon VIC 3909
Full instalation, panels, inverter, connect to grid with new meter completed wit ...
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Joe VIC 3677
Pleased with the installers, the promptness of installation and we now watch to ...
>>See Elaine's full review of TRUenergy
Elaine VIC 3981
After speaking with a relative who specializes in solar energy in NSW, he recomm ...
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Shane VIC 3162

>>See Jy's full review of TRUenergy
Jy VIC 3022
We went with Tru Energy -their REC value didn't go down and they booked me in st ...
>>See Teresa's full review of TRUenergy
Teresa VIC 3350
16 Trinasolar 190 Watt solar panels (preferred specs/Brand) 4 Kw SMA Sunny B ...
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George VIC 3216

>>See Vivian's full review of TRUenergy
Vivian VIC 3153

>>See Gary's full review of TRUenergy
Gary VIC 3844

>>See Noel's full review of TRUenergy
Noel VIC 3636

>>See John's full review of TRUenergy
John VIC 3094
The installers arrived when they said they would, they worked solidly and paid a ...
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Barbara VIC 3451
I agree with your comments that it is extremely difficult for the average person ...
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Ian VIC 3818
My installation is taking longer than usual because I'm having a shed built to p ...
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Rob VIC 3821

>>See Kevin's full review of TRUenergy
Kevin VIC 3088

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David VIC 3788

>>See Anon's full review of TRUenergy
Anon VIC 3806
Apart from a couple of delays due to the weather, everything went very smoothly. ...
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Keith VIC 3156

>>See Jane's full review of TRUenergy
Jane VIC 3070
Decided to go with Tru Energy because they have been around for a long time and ...
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Tara VIC 3212
I am an electrician myself. I found the workmanship performed by the trades peo ...
>>See Neil's full review of TRUenergy
Neil VIC 3844

>>See Anon's full review of TRUenergy
Anon VIC 3029

>>See Greg's full review of TRUenergy
Greg VIC 3722
Tru Energy organise everything even down to the Bi directional meter. All I had ...
>>See Helen's full review of TRUenergy
Helen VIC 3754


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