TRUenergy Has Not Been Rated
TRUenergy is a supplier of electricity and gas throughout Australia but currently it only provides solar solutions in Victoria. The company says that with one phone call they can talk a customer through the solar product options and find a solution. They also say that they can organize the whole process: installation, and organization of government rebates and all of the required paperwork. TRUenergy says that it installs Trina and Suntech panels and SMA inverters. They say that Trina is a leading company worldwide, and that the panels are covered by a five year manufacturing warranty and a 25 year performance warranty. The Suntech panels also carry a 25 year performance warranty. The company is a member of Clean Energy Council.
Customer testimonials for TRUenergy are available, and include the following:
“ Word of mouth recommendation from a near neighbour. Quote was competitive and incorporated my preferred hardware. Installation was three weeks from go ahead – It was an easy choice.”
“ The installers arrived when they said they would; they worked solidly and paid attention to every detail. The electrician took the time to go through shut down procedure in case any future electrical work needed doing by a local electrician who may noy be au fait with solar. TRUenergy were very easy to deal with; able to answer any questions objectively, and overall very willing to be helpful. The system was installed eight days ago, inspected for compliance five days ago, and we are now awaiting Powercor to reprogram the meter to be fully operational; and we have only thus far had to pay the deposit. Very very happy with TRUenergy.” TRUenergy is also referred to as EnergyAustralia and customer feedback can be reviewed at http://www.solarquotes.com.au/installer-review/energyaustralia/energyaustralia-review.html
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