{"id":15782,"date":"2017-10-11T08:56:18","date_gmt":"2017-10-10T22:26:18","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=15782"},"modified":"2018-02-27T10:17:52","modified_gmt":"2018-02-26T23:47:52","slug":"door-door-solar-sales-know-rights","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/door-door-solar-sales-know-rights\/","title":{"rendered":"Door-To-Door Solar Sales: Know Your Rights"},"content":{"rendered":"
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Door to door solar salespeople are common in Australia. Here\u2019s what you need to know if you are approached.<\/p><\/div>\n

If you own an unshaded roof in Australia, filling your roof with solar is probably the best investment you can make. That sounds like a smarmy sales pitch, but the numbers are there for everyone to see.<\/a><\/p>\n

Yet over 75% of Australian roofs still don\u2019t have panels.<\/p>\n

So how can the solar industry get the message out to non-solar homeowners that they really need to at least run the numbers on getting panels installed?<\/p>\n

One way is by writing about it on blogs like this one, then promoting that content far and wide. A small percentage of readers will decide to get quotes and invite an installer or three to either come to their home, or quote them over the phone.<\/p>\n

In the industry that\u2019s known as \u2018pull prospecting\u2019. A potential customer is \u2018pulled\u2019 in by content they see online and then decides to take the next step and get quotes.<\/p>\n

The alternative is known as \u2018push prospecting\u2019. When a salesperson knocks on your door unexpectedly, and tries to \u2018push\u2019 you into buying solar, that\u2019s \u2018push prospecting\u2019 at work.<\/p>\n

Because most homeowners are at least considering solar, a persuasive salesperson who is selling solar can often have a lot of success simply walking the streets and knocking on doors of homes without solar. They come to your home uninvited and present information and deals that have been cleverly designed to sound hard to resist.<\/p>\n

Not only are you under pressure from the surprise visit, but this deal is usually \u2018only available right now\u2019, and if you don\u2019t already have solar panels on your roof the anxiety manifests as \u2018fear of missing out\u2019 as you begin to feel you might miss some great opportunity. These feelings set the cogs in your brain into overdrive thinking about all the money you\u2019ve been promised you will save by installing some panels, and why on earth don\u2019t you already have any – have you been hiding under a rock while everyone else is saving thousands on their bills?<\/p>\n

If this happens to you, it is important to realise that this is all part of the selling strategy to bamboozle you to agree and sign up with them then and there without the benefit of other quotes to compare. Don\u2019t be pressured in to signing anything.<\/p>\n

Don\u2019t get me wrong, solar panels<\/a> are fantastic, and you should really consider installing them, just get quotes from reputable suppliers. I personally would avoid signing or agreeing to anything that a door-to-door salesperson has pitched to me, but let’s say I did. The contract\/agreement would be an unsolicited consumer agreement or uninvited contract\/agreement, as I have not asked for them to visit me and sell me something. Under the Australian Consumer Law, the unsolicited consumer agreement\/contract must be accompanied by a cooling off period or notice that may terminate the agreement. Each State\/Territory has the same 10 business day cooling off period. However, extended cooling off periods from 3 to 6 months can apply to violations made by the salesperson.<\/p>\n

Let\u2019s have a quick look at the rules door-to-door salespeople are expected to follow if they pay you an unsolicited visit:<\/p>\n