{"id":22495,"date":"2018-06-26T06:29:23","date_gmt":"2018-06-25T19:59:23","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=22495"},"modified":"2023-07-09T09:00:20","modified_gmt":"2023-07-08T22:30:20","slug":"nsw-electricity-meters-mb0640","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/nsw-electricity-meters-mb0640\/","title":{"rendered":"IPART Launches Electricity Meter Experience Survey"},"content":{"rendered":"
\"Electricity

Image: composita<\/a><\/p><\/div>\n

If you live in New South Wales and have experienced problems with getting your electricity meter changed over after installing a solar power system, IPART wants to hear from you.<\/p>\n

Last week, the Independent Pricing and Regulatory Tribunal launched a survey for NSW electricity customers who have recently requested a digital meter installation or upgrade.<\/p>\n

“The NSW Government is concerned about reports of delays and poor customer service in relation to metering services provided by retailers,” said<\/a> IPART Chair Dr Peter Boxall. “Our review seeks to identify problems and opportunities, and make recommendations to improve retailer customer service in this area,” said Dr. Boxall.<\/p><\/blockquote>\n

The survey is open until 3 August 2018 and can be found here<\/a>.<\/p>\n

The exercise is part of IPART\u2019s review of retailers\u2019 practices in relation to metering and it will report on its draft findings in September this year. After a consultation process with stakeholders, a final report will be delivered to the NSW Government by 30 November 2018.<\/p>\n

As well as electricity customers, all interested parties are invited to participate in the review; including accredited service providers, retailers and those involved in meter installations. Instructions for lodging a submission can be found here<\/a>.<\/p>\n

Meter Changeover Frustrations Not Confined To NSW<\/h2>\n

Getting an electricity meter changeover organised and then actually carried out has proven a frustrating experience for some new solar power system owners – and not just in New South Wales. A few months ago, SQ blogger Ronald (based in South Australia) decided to try and find out how long meter changeovers were taking – that in itself was an eleven-step process<\/a>.<\/p>\n

Hopefully with the issue of meter changeover problems gaining increased attention over the past few months in New South Wales and other states, things have recently improved – or will do very soon.<\/p>\n

Electricity retailers\u00a0in the National Electricity Market (NEM) took over the responsibility of digital meters from distributors in December 2017 under “Power Of Choice” reforms, which were touted as putting consumers in the driver’s seat<\/a>. However, the reforms appear to have instead seen them bundled into the boot. The decision<\/a> to take meter installation away from distributors was made by the Australian Energy Market Commission (AEMC) in 2015.<\/p>\n

The Power Of Choice reforms have also resulted in powerful conflicts of interest<\/a> says Ronald and pushed costs onto electricity customers<\/a> by sucking up their most valuable resource – time.<\/p>\n","protected":false},"excerpt":{"rendered":"

If you live in New South Wales and have experienced problems with getting your electricity meter changed over after installing a solar power system, IPART wants to hear from you.<\/p>\n","protected":false},"author":17,"featured_media":22496,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-22495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"\nIPART Launches Electricity Meter Experience Survey - SolarQuotes Blog<\/title>\n<meta name=\"description\" content=\"Live in NSW and experienced problems with getting your electricity meter changed over after installing a solar power system? 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For 2019\/20, IPART has increased the range from\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"NSW feed in tariff","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/solar-fit-ipart.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/solar-fit-ipart.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/solar-fit-ipart.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/solar-fit-ipart.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/solar-fit-ipart.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":47723,"url":"https:\/\/www.solarquotes.com.au\/blog\/nsw-solar-tariff-mb1885\/","url_meta":{"origin":22495,"position":2},"title":"IPART Invites NSW Solar Owner Feed-in Tariff Feedback","author":"Michael Bloch","date":"February 18, 2021","format":false,"excerpt":"NSW's Independent Pricing and Regulatory Tribunal is preparing its approach for calculating solar feed-in tariff rates in the years ahead and is calling on solar owners in the state to share their views and experiences. NSW feed-in tariff rates are set by IPART annually. The benchmark range it provides isn't\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"NSW feed in tariffs","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/nsw-solar-tariff.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/nsw-solar-tariff.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/nsw-solar-tariff.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/nsw-solar-tariff.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/nsw-solar-tariff.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":20198,"url":"https:\/\/www.solarquotes.com.au\/blog\/nsw-solar-tariff-mb0514\/","url_meta":{"origin":22495,"position":3},"title":"IPART Signals Benchmark NSW Solar Feed In Tariff Reduction, But…","author":"Michael Bloch","date":"March 22, 2018","format":false,"excerpt":"The Independent Pricing and Regulatory Tribunal has indicated it's considering reducing benchmark solar feed in tariff rates in New South Wales from July - but bear in mind, the rates it sets are just a guide. NSW feed in tariffs operate under a voluntary retailer contribution model, meaning electricity retailers\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"NSW solar feed in tariff","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/feed-in-tariff-nsw.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/feed-in-tariff-nsw.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/feed-in-tariff-nsw.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/feed-in-tariff-nsw.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":62760,"url":"https:\/\/www.solarquotes.com.au\/blog\/feed-in-tariff-nsw-mb2515\/","url_meta":{"origin":22495,"position":4},"title":"Better Feed-In Tariffs For NSW Solar Owners","author":"Michael Bloch","date":"June 15, 2022","format":false,"excerpt":"There's some good news for owners of solar power systems in New South Wales from the state's Independent Pricing and Regulatory Tribunal (IPART). In New South Wales feed-in tariffs don't have to be offered by electricity retailers, but most of them do. And where they are offered, there's no set\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"NSW solar feed-in tariffs - 2022\/23","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/06\/nsw-feed-in-tariffs.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/06\/nsw-feed-in-tariffs.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/06\/nsw-feed-in-tariffs.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/06\/nsw-feed-in-tariffs.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/06\/nsw-feed-in-tariffs.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":92388,"url":"https:\/\/www.solarquotes.com.au\/blog\/solar-tariff-nsw-mb3194\/","url_meta":{"origin":22495,"position":5},"title":"Solar Feed-In Tariff Guidance Lift For New South Wales","author":"Michael Bloch","date":"June 3, 2025","format":false,"excerpt":"New South Wales' Independent Pricing and Regulatory Tribunal (IPART) has released its solar feed-in tariff rate guidance for the 2025\/26 financial year. NSW electricity retailers aren't required to offer the state's solar owners a feed-in tariff. But each year IPART sets benchmark ranges that act a guide for system owners\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"NSW solar feed in tariff rates","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/06\/nsw-solar-tariff.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/06\/nsw-solar-tariff.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/06\/nsw-solar-tariff.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/06\/nsw-solar-tariff.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/06\/nsw-solar-tariff.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/22495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=22495"}],"version-history":[{"count":3,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/22495\/revisions"}],"predecessor-version":[{"id":76755,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/22495\/revisions\/76755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/22496"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=22495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=22495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=22495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}