{"id":24651,"date":"2018-09-28T06:08:49","date_gmt":"2018-09-27T19:38:49","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=24651"},"modified":"2018-09-28T06:08:49","modified_gmt":"2018-09-27T19:38:49","slug":"solar-sales-lead-sourcing-mb0764","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/solar-sales-lead-sourcing-mb0764\/","title":{"rendered":"ACMA Pounces On Lead Generation Company"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24652\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/solar-power-telemarketing.jpg\" alt=\"Solar sales lead sourcing\" width=\"700\" height=\"466\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/solar-power-telemarketing.jpg 700w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/solar-power-telemarketing-300x200.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Recent action by the ACMA against a Victorian lead generation firm also serves as a reminder to Australian solar businesses of the need to take care in sales lead sourcing.<!--more--><\/p>\n<p>The Australian Communication and Media Authority (ACMA) <a href=\"https:\/\/www.donotcall.gov.au\/media-releases\/do-not-call-crackdown-lead-my-way-pays-285-600\/\" target=\"_blank\" rel=\"noopener\">states<\/a> a Melbourne-based company has paid an infringement notice for $285,600 after it was found the company was not checking all the numbers it was calling against the Do Not Call Register.<\/p>\n<p>The ACMA manages the register, with its activities including responding to breaches of related legislation.<\/p>\n<blockquote><p>&#8220;Consumers are fed up with telemarketing calls that they haven\u2019t agreed to receive,\u2019 said ACMA acting Chair, Creina Chapman. \u2018It\u2019s unacceptable for a business that relies on telemarketing to have insufficient compliance processes in place.&#8221;<\/p><\/blockquote>\n<p>It&#8217;s not just lead generation companies that need to be careful.<\/p>\n<blockquote><p>\u2018It is also a timely reminder to any businesses that are buying \u2018leads\u2019 to make sure they comply with the law,\u2019 stated Ms. Chapman.<\/p><\/blockquote>\n<p>While the company in question doesn&#8217;t appear to work within the solar industry, the ACMA has stated in the past it was taking a special interest in solar companies as this has been a problem area. However, there haven&#8217;t been further similar actions in relation to Australia&#8217;s solar energy sector since an incident <a href=\"https:\/\/www.solarquotes.com.au\/blog\/solar-australia-telemarketing-mb0521\/\">we reported in March<\/a>, which is encouraging.<\/p>\n<p>Solar companies need to ensure they acquire <a href=\"https:\/\/www.solarquotes.com.au\/supplier.php\">solar sales leads<\/a> from a reputable source. Not doing so can be an expensive exercise, with a single call to a number on the Do Not Call Register potentially resulting in an infringement notice penalty of thousands of dollars. Infringement notice penalties range up to $220,000 for each day on which infringements occurred and if it goes to court and the ACMA wins, a maximum penalty of $2.2 million for each day may be imposed.<\/p>\n<p>Companies that buy leads from telemarketing firms that have gathered the leads from calls to consumers to gauge their interest in products and services such as solar power can be very risky if the telemarketer doesn&#8217;t check properly against the Do Not Call Register (or fails to do so).<\/p>\n<p>Australians wanting to add their number to the Do Not Call Register, or to make a complaint about telemarketing, can visit <a href=\"https:\/\/www.donotcall.gov.au\/\" target=\"_blank\" rel=\"noopener\">www.donotcall.gov.au<\/a> or call 1300 792 958. Using the web site to add a number is simple and quick to do.<\/p>\n<p>As at 30 June 2016, 10.65 million numbers were on the register. During 2015\u201316, 1,022 telemarketers and fax marketers submitted more than 1 billion phone numbers for checking against the register; so it has been getting plenty of use.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recent action by the ACMA against a Victorian lead generation firm also serves as a reminder to Australian solar businesses of the need to take care in sales lead sourcing.<\/p>\n","protected":false},"author":17,"featured_media":24652,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-24651","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ACMA Pounces On Lead Generation Company - SolarQuotes Blog<\/title>\n<meta name=\"description\" content=\"Recent action by the ACMA also serves as a reminder to Australian solar businesses of the need to take care in sales lead sourcing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/solar-sales-lead-sourcing-mb0764\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ACMA Pounces On Lead Generation Company\" \/>\n<meta property=\"og:description\" content=\"Recent action by the ACMA also serves as a reminder to Australian solar businesses of the need to take care in sales lead sourcing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/solar-sales-lead-sourcing-mb0764\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-27T19:38:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/solar-power-telemarketing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"466\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/solar-sales-lead-sourcing-mb0764\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/solar-sales-lead-sourcing-mb0764\\\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#\\\/schema\\\/person\\\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"ACMA Pounces On Lead Generation Company\",\"datePublished\":\"2018-09-27T19:38:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/solar-sales-lead-sourcing-mb0764\\\/\"},\"wordCount\":429,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/solar-sales-lead-sourcing-mb0764\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/09\\\/solar-power-telemarketing.jpg\",\"articleSection\":[\"General Solar &amp; 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The Australian Communications and Media Authority said the infringement notice was issued to Allied Construction and Roofing Pty Ltd after an investigation following\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Telemarketing and solar power in Australia","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/solar-power-telemarketing.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/solar-power-telemarketing.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/solar-power-telemarketing.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/03\/solar-power-telemarketing.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":29616,"url":"https:\/\/www.solarquotes.com.au\/blog\/australia-solar-compliance-mb1016\/","url_meta":{"origin":24651,"position":1},"title":"Solar Businesses Facing Action Over Sales And Marketing Tactics","author":"Michael Bloch","date":"April 17, 2019","format":false,"excerpt":"In its latest Installer News, the Clean Energy Council has flagged a couple of recent instances where Australian solar businesses have caught the attention of government consumer watchdogs. Consumer Affairs Victoria announced on April 8 it had commenced legal proceedings against Vic Solar Technologies Pty Ltd and its director as\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar businesses - legal action","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":39771,"url":"https:\/\/www.solarquotes.com.au\/blog\/solar-telemarketing-complaints-mb1522\/","url_meta":{"origin":24651,"position":2},"title":"Solar Telemarketing Complaints Plummet","author":"Michael Bloch","date":"May 13, 2020","format":false,"excerpt":"Telemarketers peddling solar power systems are getting the message about playing by the rules according to the Australian Communications and Media Authority (ACMA). New figures from the ACMA indicate there were just under 1,700 solar telemarketing complaints between July 2019 and March 2020. This was down from more than 3,400\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar telemarketing","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/05\/solar-telemarketing.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/05\/solar-telemarketing.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/05\/solar-telemarketing.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/05\/solar-telemarketing.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/05\/solar-telemarketing.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":50683,"url":"https:\/\/www.solarquotes.com.au\/blog\/electromagnetic-radiation-inverters\/","url_meta":{"origin":24651,"position":3},"title":"Audit Finds Electromagnetic Radiation From Solar Inverters At Safe Levels","author":"Richard Chirgwin","date":"May 31, 2021","format":false,"excerpt":"We're so accustomed to seeing electrical products with compliance stickers and certificates, it's a safe bet that most of us barely notice them. So here's a handy reminder that those stickers and certificates matter. Nearly a year ago, the Australian Communications and Media Authority (ACMA) audited the electromagnetic interference compliance\u2026","rel":"","context":"In &quot;Solar Inverters&quot;","block_context":{"text":"Solar Inverters","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-inverters\/"},"img":{"alt_text":"paranoid man","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/emf-man.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/emf-man.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/emf-man.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/emf-man.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/emf-man.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":91221,"url":"https:\/\/www.solarquotes.com.au\/blog\/hang-up-on-solar-telemarketers\/","url_meta":{"origin":24651,"position":4},"title":"Hang Up For Good On Solar Telemarketers Interrupting Dinner","author":"Ronald Brakels","date":"August 21, 2025","format":false,"excerpt":"While I don't consider myself particularly wicked, I still get little rest.\u00a0 For example, on Friday night, I was relaxing with my family in sub-tropical Queensland when we were interrupted by a solar telemarketer who so blatantly breached industry standards I put the police onto him. How Do You Stop\u2026","rel":"","context":"In &quot;Solar Panels&quot;","block_context":{"text":"Solar Panels","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-panels-2\/"},"img":{"alt_text":"A disconnected phone","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-telemarketers.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-telemarketers.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-telemarketers.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-telemarketers.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-telemarketers.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":20726,"url":"https:\/\/www.solarquotes.com.au\/blog\/regulator-stc-solar-mb0540\/","url_meta":{"origin":24651,"position":5},"title":"Regulator Issues Agent Warning On Non-Existent Solar Installations","author":"Michael Bloch","date":"April 11, 2018","format":false,"excerpt":"Australia's Clean Energy Regulator has alerted registered agents of a scam involving the creation of small-scale technology certificates (STCs) for solar power systems that don't exist. Australia's major solar subsidy is based on STCs, the value of which are usually traded for a point of sale discount on a solar\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"STC compliance - solar panels","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/04\/solar-stc-compliance.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/04\/solar-stc-compliance.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/04\/solar-stc-compliance.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/04\/solar-stc-compliance.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/24651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=24651"}],"version-history":[{"count":2,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/24651\/revisions"}],"predecessor-version":[{"id":24655,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/24651\/revisions\/24655"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/24652"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=24651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=24651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=24651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}