{"id":25504,"date":"2018-10-31T05:25:50","date_gmt":"2018-10-30T18:55:50","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=25504"},"modified":"2024-07-03T13:22:57","modified_gmt":"2024-07-03T03:52:57","slug":"act-solar-alert-mb0805","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/","title":{"rendered":"ACT Fair Trading Commissioner Issues Solar Consumer Alert"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-25505\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning.jpg\" alt=\"Solar Installer Consumer Alert\" width=\"800\" height=\"481\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning.jpg 800w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning-300x180.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning-768x462.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>The ACT Commissioner For Fair Trading has warned Canberrans to steer clear of a dodgy solar retailer that has been operating in the Territory.<!--more--><\/p>\n<p>The warning is in relation to the Dominion General Group of Companies Pty Ltd (ABN 97 605 383 293) trading as Mr Solar, Mr Solar Canberra, and Mr Solar Australia in the ACT.<\/p>\n<blockquote><p>&#8220;Mr Solar Canberra and Mr Solar Australia within the ACT and\/or its sole director Mr Rajan Walia, have taken payment for the supply and installation of solar systems in the ACT, but have allegedly either not supplied the goods and services, or have supplied goods and services that are materially different from the goods and services for which payments was accepted,&#8221; <a href=\"https:\/\/www.accesscanberra.act.gov.au\/app\/answers\/detail\/a_id\/4650\" target=\"_blank\" rel=\"noopener\">states<\/a> Commissioner David Snowden.<\/p><\/blockquote>\n<p>Mr. Snowden says he has reasonable grounds to suspect the company is trading in contravention of provisions in Chapters 3 and 4 of the <a href=\"https:\/\/consumer.gov.au\/consumers-and-acl\"> Australian Consumer Law<\/a>.<\/p>\n<blockquote><p>&#8220;I am satisfied that people have suffered a detriment as a result of this conduct and that it is in the public interest to issue a public warning notice,&#8221; states the Commissioner. &#8220;I urge Canberra residents to not enter into any agreement for work with Mr Walia, Mr Solar, Mr Solar Canberra, or Mr Solar Australia.&#8221;<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.solarquotes.com.au\/installer-review\/mr-solar-australia\/\">Mr. Solar&#8217;s review page<\/a> on SolarQuotes indicates several unhappy customers in recent times who claim to have not received what they paid for or were having problems with their systems that haven&#8217;t been rectified.<\/p>\n<p>On a related note, SolarQuotes <a href=\"https:\/\/www.solarquotes.com.au\/submit-solar-reviews.html\">accepts reviews<\/a> of all Australian solar companies &#8211; not just those that are part of our network of <a href=\"https:\/\/www.solarquotes.com.au\/trust.html\"> carefully pre-vetted installers<\/a> (and the Mr. Solar referred to above has never been a part of the SQ network).<\/p>\n<p>The Commissioner urges anyone who has had problems in their dealings with this business to <a href=\"https:\/\/www.accesscanberra.act.gov.au\/app\/answers\/detail\/a_id\/4430\" target=\"_blank\" rel=\"noopener\"> contact Access Canberra<\/a>. For those who have been caught out, things aren&#8217;t looking good. An <a href=\"https:\/\/www.abc.net.au\/news\/2018-10-30\/mr-solar-canberra-australia-energy-panels-warning\/10443930\" target=\"_blank\" rel=\"noopener\">ABC report<\/a> on the issue states Access Canberra believes Mr. Walia has left the Territory.<\/p>\n<h2>Pre-Purchase Due Diligence Remains Important<\/h2>\n<p>While many cowboys in Australia&#8217;s solar industry have been weeded out over the years, unfortunately some still remain and new ones will pop up from time to time. For this reason, it&#8217;s still very important for prospective solar purchasers to do their due diligence when <a href=\"https:\/\/www.solarquotes.com.au\/installers\/choosing\/\">choosing a solar installer<\/a> &#8211; and part of that should include reading installer reviews. While there will often be conflicting views of how good (or otherwise) company is, the information can help towards a more informed purchase decision.<\/p>\n<p>Here on SolarQuotes, we currently have 33,154 <a href=\"https:\/\/www.solarquotes.com.au\/installers\/reviews\/\">reviews<\/a> of 1,773 solar installation companies operating in Australia &#8211; with more being added daily.<\/p>\n<p><strong>Tip:<\/strong> Sometimes solar companies can start out offering a high level of product quality and service, but then over time their performance drops for whatever reason (or vice versa). Sometimes it can just be rough patch, other times a sign of more serious and enduring problems.<\/p>\n<p>Take special note of more recent reviews to help identify if there may be long-term trend emerging that could impact you. Where a company has had a large number of negative reviews over recent period, engaging such a firm may result in headaches.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The ACT Commissioner For Fair Trading has warned Canberrans to steer clear of a dodgy solar retailer that has been operating in the Territory.<\/p>\n","protected":false},"author":17,"featured_media":25505,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-25504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ACT Fair Trading Commissioner Issues Solar Consumer Alert<\/title>\n<meta name=\"description\" content=\"The ACT Commissioner For Fair Trading has warned Canberrans to steer clear of a dodgy solar retailer that has been operating in the Territory.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ACT Fair Trading Commissioner Issues Solar Consumer Alert\" \/>\n<meta property=\"og:description\" content=\"The ACT Commissioner For Fair Trading has warned Canberrans to steer clear of a dodgy solar retailer that has been operating in the Territory.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-30T18:55:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T03:52:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"481\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#\/schema\/person\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"ACT Fair Trading Commissioner Issues Solar Consumer Alert\",\"datePublished\":\"2018-10-30T18:55:50+00:00\",\"dateModified\":\"2024-07-03T03:52:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/\"},\"wordCount\":531,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/act-solar-alert-mb0805\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/act-solar-warning.jpg\",\"articleSection\":[\"General Solar &amp; 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Comprised of 83,000 solar panels \u2014 which will be\u2026","rel":"","context":"In &quot;Big Solar&quot;","block_context":{"text":"Big Solar","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/utility-scale-solar\/"},"img":{"alt_text":"solar panel in a field","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2014\/09\/field-with-solar.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2014\/09\/field-with-solar.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2014\/09\/field-with-solar.jpg?resize=525%2C300 1.5x"},"classes":[]},{"id":43838,"url":"https:\/\/www.solarquotes.com.au\/blog\/fake-reviews-fine-mb1715\/","url_meta":{"origin":25504,"position":2},"title":"Solar Company Fined For Fake Reviews","author":"Michael Bloch","date":"October 9, 2020","format":false,"excerpt":"A solar installation company has been whacked with a fine of $6,000 for publishing fake testimonials on its website. At Perth Magistrates Court last Friday, Suntech Solar Pty Ltd trading as Ausuntech Energy pleaded guilty to all charges associated with eight breaches of the Australian Consumer Law (ACL). The prosecution\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar company fined for fake testimonials","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":12258,"url":"https:\/\/www.solarquotes.com.au\/blog\/canberra-energy-price-increase-mb0072\/","url_meta":{"origin":25504,"position":3},"title":"Massive Energy Price Hike In The ACT &#8211; Rest Of Australia To Follow?","author":"Michael Bloch","date":"June 8, 2017","format":false,"excerpt":"Uncertainty surrounding national energy policy has been blamed for a huge energy price hike in the ACT. This isn't just bad news for those in Canberra - it's perhaps a sign of things to come elsewhere in Australia. The ACT Independent Competition and Regulatory Commission yesterday released its final report\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Beat electricity price rises with solar panels","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/06\/electricity-gas-price-rise.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/06\/electricity-gas-price-rise.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/06\/electricity-gas-price-rise.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/06\/electricity-gas-price-rise.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":17738,"url":"https:\/\/www.solarquotes.com.au\/blog\/canberra-solar-subsidy-mb0377\/","url_meta":{"origin":25504,"position":4},"title":"New Solar Subsidy For Canberra&#8217;s Low-Income Households","author":"Michael Bloch","date":"December 20, 2017","format":false,"excerpt":"A new program in the ACT is providing financial support to help some low-income households slash their electricity costs through installing solar panels. Announced yesterday, the program provides participants a subsidy of up to 60% on solar power system supply and installation, plus covers switchboard upgrades and smart meters if\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Canberra solar rebate","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/12\/solar-subsidy-canberra.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/12\/solar-subsidy-canberra.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/12\/solar-subsidy-canberra.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/12\/solar-subsidy-canberra.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":13286,"url":"https:\/\/www.solarquotes.com.au\/blog\/solar-panels-queensland-police-mb0130\/","url_meta":{"origin":25504,"position":5},"title":"Solar To Help Cut Queensland Police Service Electricity Costs","author":"Michael Bloch","date":"July 19, 2017","format":false,"excerpt":"Solar panels to be rolled out on the rooftops of 40 police stations in Queensland will put a dent in QPS's $13.5 million (and rising) annual electricity spend. In December last year, the Queensland Police Service embarked on its Energy Optimisation Plan. The EOP seeks to address QPS's rapidly increasing\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar powered police stations in Queensland","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/07\/queensland-police-solar-power.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/07\/queensland-police-solar-power.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/07\/queensland-police-solar-power.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/07\/queensland-police-solar-power.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/25504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=25504"}],"version-history":[{"count":5,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/25504\/revisions"}],"predecessor-version":[{"id":84982,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/25504\/revisions\/84982"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/25505"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=25504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=25504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=25504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}