{"id":27085,"date":"2019-01-14T04:56:01","date_gmt":"2019-01-13T18:26:01","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=27085"},"modified":"2019-01-14T04:56:01","modified_gmt":"2019-01-13T18:26:01","slug":"behind-meter-code-mb0896","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/","title":{"rendered":"Feedback Invited On Behind The Meter Industry Code Of Conduct"},"content":{"rendered":"<div id=\"attachment_27086\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct.jpg\"><img decoding=\"async\" aria-describedby=\"caption-attachment-27086\" class=\"size-full wp-image-27086\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct.jpg\" alt=\"Behind The Meter Industry Code of Conduct\" width=\"800\" height=\"468\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct.jpg 800w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct-300x176.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct-768x449.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><p id=\"caption-attachment-27086\" class=\"wp-caption-text\">Image: <a href=\"https:\/\/pixabay.com\/en\/solar-photovoltaic-energy-renewable-872591\/\" target=\"_blank\" rel=\"nofollow noopener\"> chrischesneau<\/a><\/p><\/div>\n<p>Stakeholders and the public are encouraged to provide feedback a new industry code of conduct being developed to help further protect Australian purchasers of PV and battery systems, along with other &#8220;behind-the-meter&#8221; products.<!--more--><\/p>\n<p>Behind-the-meter refers to technologies, equipment and software involved with the generation and use of energy on-site &#8211; for example solar panels installed on the rooftop of a home or business. Uptake of BTM products has been phenomenal, as evidenced by the installation of more than 2 million <a href=\"https:\/\/www.solarquotes.com.au\/solar101.html\">solar power<\/a> systems across the country.<\/p>\n<p>In 2017, the COAG Energy Council requested a Code of Conduct be developed related to the sale and installation of all distributed energy products such as solar power systems, solar batteries and energy management devices and software. The Behind-the-Meter Working Group\u00a0 (BTMWG) was subsequently formed, which consists of the following organisations:<\/p>\n<ul>\n<li>Australian Energy Council<\/li>\n<li>Clean Energy Council<\/li>\n<li>Consumer Action Law Centre<\/li>\n<li>Energy Consumers Australia<\/li>\n<li>Energy Networks Australia<\/li>\n<li>Public Interest Advocacy Centre<\/li>\n<li>Renew<\/li>\n<li>Smart Energy Council<\/li>\n<\/ul>\n<p>The BTMWG has since developed a draft industry-wide code of conduct for sellers of distributed energy resource products called the Behind-the-Meter Industry Code. The draft was released late last year.<\/p>\n<p>The BTM Industry Code covers a number of areas:<\/p>\n<ul>\n<li><strong>Pre-sale<\/strong>:\u00a0 a commitment to ensuring promotional material is clear, accurate and relevant, and that sales and quoting practices are responsible.<\/li>\n<li><strong>Sale<\/strong>: fit- for- purpose products, systems and services. Clear contracts and timeframes.<\/li>\n<li><strong>Payment and finance<\/strong>: outlines responsibilities where the merchant assists in arranging finance.<\/li>\n<li><strong>Post-sale and installation<\/strong>: ensuring all necessary information is provided and responsibility for work taken.<\/li>\n<li><strong>Complaint-handling and warranty<\/strong>: responding to complaints in a timely and appropriate fashion and honouring of warranties.<\/li>\n<li><strong>Business management<\/strong>: compliance with existing legislation, regulations, Australian Standards and practices required under the code.<\/li>\n<li><strong>Administration<\/strong>: compliance with any reasonable requests made by the Behind-the-Meter Industry Code&#8217;s Administrator or the Panel.<\/li>\n<\/ul>\n<p>The full draft BTM Industry Code can be <a href=\"https:\/\/gallery.mailchimp.com\/afd7d419b8ad8bf6117ea1def\/files\/d03cb58e-a145-4eee-a3d5-49a5b181e73c\/BTM_Draft_Code.pdf\" target=\"_blank\" rel=\"noopener\">downloaded here<\/a> (PDF).<\/p>\n<p>Stakeholder consultation forums in Adelaide, Brisbane, Sydney and Melbourne have already occurred, with more to be held in <a href=\"https:\/\/www.smartenergy.org.au\/news\/have-your-say-draft-behind-meter-code-conduct\" target=\"_blank\" rel=\"noopener\">Melbourne and Brisbane this month<\/a> .<\/p>\n<p>Feedback on the draft BTM Industry Code can also be submitted to\u00a0<a href=\"mailto:BTMIndustrycode@cleanenergycouncil.org.au?subject=Feedback%20draft%20BTM%20Code%20of%20Conduct\">BTMIndustrycode@cleanenergycouncil.org.au<\/a>\u00a0by Wednesday 6 February 2019. The general public as well as stakeholders are invited to contribute their views.<\/p>\n<p>Once the feedback period has ended and submissions reviewed, the Code will be revised. The final version will then be submitted to the Australian Competition and Consumer Commission (ACCC) for authorisation.<\/p>\n<p>The BTMWG is also working on governance aspects, which includes a body that will oversee the Code&#8217;s promotion, development, resourcing and appointment of a Code Administrator. Participation in the code will be voluntary (proposed cost unknown at this point), but as with the CEC&#8217;s <a href=\"https:\/\/www.solarquotes.com.au\/blog\/cec-installers-retailers-members\/\"> Approved Solar Retailer<\/a> program, it could possibly become a prerequisite for participation in some programs, so it&#8217;s important for all involved to have their say.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stakeholders and the public are encouraged to provide feedback a new industry code of conduct being developed to help further protect Australian purchasers of PV and battery systems, along with other &#8220;behind-the-meter&#8221; products.<\/p>\n","protected":false},"author":17,"featured_media":27086,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-27085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Feedback Invited On Behind The Meter Industry Code Of Conduct<\/title>\n<meta name=\"description\" content=\"A new industry code of conduct is being developed to help further protect purchasers of solar energy systems and other &quot;behind-the-meter&quot; products.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback Invited On Behind The Meter Industry Code Of Conduct\" \/>\n<meta property=\"og:description\" content=\"A new industry code of conduct is being developed to help further protect purchasers of solar energy systems and other &quot;behind-the-meter&quot; products.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-13T18:26:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"468\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#\/schema\/person\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"Feedback Invited On Behind The Meter Industry Code Of Conduct\",\"datePublished\":\"2019-01-13T18:26:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/\"},\"wordCount\":492,\"commentCount\":5,\"publisher\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/behind-meter-code-mb0896\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/01\/btm-code-conduct.jpg\",\"articleSection\":[\"General Solar &amp; 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As I wrote last week discussing the advent of the two-sided market, the time is coming where the energy sector will need to be able to reach behind the meter\u2026","rel":"","context":"In &quot;Solar Innovations&quot;","block_context":{"text":"Solar Innovations","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-innovations\/"},"img":{"alt_text":"distribution substation","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/04\/substation-sunset.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/04\/substation-sunset.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/04\/substation-sunset.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/04\/substation-sunset.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/04\/substation-sunset.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":36596,"url":"https:\/\/www.solarquotes.com.au\/blog\/new-energy-tech-consumer-code\/","url_meta":{"origin":27085,"position":1},"title":"The New Energy Tech Consumer Code &#038; The Battle To Purge &#8216;Interest Free Deals&#8217; From Solar","author":"Finn Peacock","date":"February 3, 2020","format":false,"excerpt":"The 'CEC Approved Solar Retailer' (ASR) scheme, a code of conduct for solar companies, may soon be obsolete. I think that's a good thing. What started as an excellent voluntary code soon descended in to farce as the CEC successfully worked with the Victorian Government to make it 'de facto\u2026","rel":"","context":"In &quot;Solar Policy&quot;","block_context":{"text":"Solar Policy","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-policy\/"},"img":{"alt_text":"solar code of conduct","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/01\/netcc.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/01\/netcc.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/01\/netcc.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/01\/netcc.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/01\/netcc.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":79129,"url":"https:\/\/www.solarquotes.com.au\/blog\/tasmanian-metering-rules-solar\/","url_meta":{"origin":27085,"position":2},"title":"New Tasmanian Metering Rules Could Add $1,000s To Solar Installs","author":"Anthony Bennett","date":"October 17, 2023","format":false,"excerpt":"Attention, Tasmanians looking to invest in solar energy: the Tasmanian Metering Code of Practice has undergone changes and is now strictly enforced, which could hit your wallet hard. If your switchboard isn't up to the latest standards, you'll need to shell out for an expensive upgrade. But don't fret\u2014there's a\u2026","rel":"","context":"In &quot;Solar Installation&quot;","block_context":{"text":"Solar Installation","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-installation\/"},"img":{"alt_text":"New electricity metering rules in Tasmania","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/10\/tassie-metering-rules.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/10\/tassie-metering-rules.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/10\/tassie-metering-rules.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/10\/tassie-metering-rules.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/10\/tassie-metering-rules.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":70000,"url":"https:\/\/www.solarquotes.com.au\/blog\/queensland-battery-boom-mb2792\/","url_meta":{"origin":27085,"position":3},"title":"Making The Most Of Queensland&#8217;s Battery Boom","author":"Michael Bloch","date":"January 17, 2023","format":false,"excerpt":"Stakeholders have the opportunity to help shape Queensland's future battery industry after a discussion paper was released yesterday by Acting Premier Steven Miles. Large-scale, community and home batteries play a significant part in the Palaszczuk Government\u2019s Queensland Energy and Jobs Plan. Among the elements of the $62 billion plan is\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Battery industry opportunities for Queensland","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/01\/battery-industry-queensland.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/01\/battery-industry-queensland.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/01\/battery-industry-queensland.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/01\/battery-industry-queensland.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/01\/battery-industry-queensland.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":40626,"url":"https:\/\/www.solarquotes.com.au\/blog\/australia-energy-storage-forecast-mb1569\/","url_meta":{"origin":27085,"position":4},"title":"Australian 2020 Energy Storage Capacity Forecast","author":"Michael Bloch","date":"June 18, 2020","format":false,"excerpt":"Research firm Wood Mackenzie predicts Australia's cumulative energy storage capacity will reach 2.7 GWh this year. The company says Australia is set to add 1.2 gigawatt-hours of energy storage capacity in 2020, more than double the 499 MWh that was installed last year. This year will also be the first\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Australia energy storage forecast","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/australia-energy-storage.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/australia-energy-storage.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/australia-energy-storage.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/australia-energy-storage.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/australia-energy-storage.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":40652,"url":"https:\/\/www.solarquotes.com.au\/blog\/network-upgrades-beat-curtailment\/","url_meta":{"origin":27085,"position":5},"title":"ARENA Study: Network Upgrades Better Than Solar Curtailment","author":"Richard Chirgwin","date":"June 22, 2020","format":false,"excerpt":"While electricity distributors emphasise the importance of seeing \u201cbehind the meter\u201d to manage the impact of renewable energy on low voltage (LV) networks, a study published by ARENA suggests network upgrades are going to be more effective in the long term. As we\u2019ve\u00a0discussed recently, utilities will increasingly need to look\u2026","rel":"","context":"In &quot;Solar Policy&quot;","block_context":{"text":"Solar Policy","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-policy\/"},"img":{"alt_text":"citi power powercor report","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/enea-report.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/enea-report.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/enea-report.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/enea-report.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/06\/enea-report.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/27085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=27085"}],"version-history":[{"count":2,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/27085\/revisions"}],"predecessor-version":[{"id":27088,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/27085\/revisions\/27088"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/27086"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=27085"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=27085"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=27085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}