{"id":30601,"date":"2019-05-27T13:13:14","date_gmt":"2019-05-27T02:43:14","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=30601"},"modified":"2019-05-27T16:58:38","modified_gmt":"2019-05-27T06:28:38","slug":"act-feed-in-tariff-audit","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/act-feed-in-tariff-audit\/","title":{"rendered":"ACT Feed-in Tariff Audit Could End With More Customer Refunds"},"content":{"rendered":"<div id=\"attachment_30603\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-30603\" class=\"size-full wp-image-30603\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit.jpg\" alt=\"feed in tariff ACT\" width=\"1200\" height=\"628\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit-300x157.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit-768x402.jpg 768w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit-1024x536.jpg 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><p id=\"caption-attachment-30603\" class=\"wp-caption-text\">Evoenergy have miscalculated a whole bunch of feed-in tariff credits.<\/p><\/div>\n<p>We assume ACT solar installers already know that Evoenergy has had data problems, but we thought we\u2019d take a look at what\u2019s going on in case solar feed-in tariff schemes run into issues anywhere else.<!--more--><\/p>\n<p>In a surprisingly low-key story, local news outlets The RiotACT and The Canberra Times have been reporting on errors in the Evoenergy scheme that are likely to result in refunds to consumers (although if, as is likely, the errors lie in the other direction, both the government and the company say customers won\u2019t be pursued over over-payments).<\/p>\n<p>The problem isn\u2019t apparently in metering, but in the combination of a complex scheme that paid different rates per kWh depending on system size; and in mistakes made when data was moved between systems.<\/p>\n<p>And, as The RiotACT <a href=\"https:\/\/the-riotact.com\/rattenbury-calls-in-auditors-over-solar-feed-in-tariff-data-doubts\/302719\" target=\"_blank\" rel=\"noopener noreferrer\">reported<\/a> last week, the problems go back years. The ACT\u2019s climate change minister Shane Rattenbury said problems with Evoenergy\u2019s Small and Medium-scale Feed-in Tariff schemes (houses and warehouse-scale systems, respectively) were first raised by government officials in 2015, and the government has \u201csince been working with Evoenergy to sort out the issues, which go back 10 years\u201d.<\/p>\n<p>In February, Rattenbury decided to put auditors in place (see <a href=\"https:\/\/www.canberratimes.com.au\/story\/5995154\/act-government-to-pull-in-auditors-over-evoenergy-data-reporting\/\" target=\"_blank\" rel=\"noopener noreferrer\">this story<\/a> in the Canberra Times). The auditors were asked to review every aspect of the feed-in tariff data &#8211; the costs of the scheme, premium rates paid, installed capacity, reimbursement payments to retailer ActewAGL, and the like.<\/p>\n<p>Both The RiotACT and The Canberra Times (in <a href=\"https:\/\/www.canberratimes.com.au\/story\/6144733\/feed-in-tariff-scheme-may-have-been-paid-the-wrong-rate-for-solar-electricity\/\" target=\"_blank\" rel=\"noopener noreferrer\">this piece<\/a> last week) carried assurances that customers won\u2019t be out of pocket.<\/p>\n<p>According to its <a href=\"https:\/\/www.evoenergy.com.au\/about-us\/media-centre\/2019-05-21-solar-feed-in-tariff-scheme\" target=\"_blank\" rel=\"noopener noreferrer\">media release<\/a>, Evoenergy instituted an internal review in 2017 internal review. It found that:<\/p>\n<blockquote><p>\u201cas data was migrated between its systems, additional checks were required to ensure the data was appropriately categorised (small, medium and large-scale generation) and also accurately captured the solar inverter make, model and capacity details\u201d.<\/p><\/blockquote>\n<p>According to the company, the issues found in that review have now been resolved.<\/p>\n<p>The way the Evoenergy tariffs worked, if a household system was given a medium-scale classification, it would be paid a higher rate. A friend of SolarQuotes tells us ABC Canberra reported the affected tariffs offered between 34 cents and 50 cents per kWh, if a customer signed up when the scheme was at its most generous. These days, the scheme\u2019s been cut back to <a href=\"https:\/\/www.solarquotes.com.au\/energy\/\" target=\"_blank\" rel=\"noopener noreferrer\">8-17 cents per kWh depending on your retailer<\/a>. (our general advice regarding <a href=\"https:\/\/www.solarquotes.com.au\/systems\/feed-in-tariffs\/act\/\">ACT solar feed in tariffs is here<\/a>).<\/p>\n<p>We\u2019ll wait with interest for the outcome of the audit. In the meantime, there\u2019s a very important lesson we hope has already been adopted by electricity retailers everywhere: data quality matters, and the best way to ensure it is to minimise manual processes wherever possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We assume ACT solar installers already know that Evoenergy has had data problems, but we thought we\u2019d take a look at what\u2019s going on in case solar feed-in tariff schemes run into issues anywhere else.<\/p>\n","protected":false},"author":23,"featured_media":30603,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-30601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ACT Feed-in Tariff Audit Could End With More Customer Refunds<\/title>\n<meta name=\"description\" content=\"Evoenergy have miscalculated a whole bunch of feed-in tariff credits and many ACT customers could be getting refunds on their electricity bills.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/act-feed-in-tariff-audit\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ACT Feed-in Tariff Audit Could End With More Customer Refunds\" \/>\n<meta property=\"og:description\" content=\"Evoenergy have miscalculated a whole bunch of feed-in tariff credits and many ACT customers could be getting refunds on their electricity bills.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/act-feed-in-tariff-audit\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-27T02:43:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-27T06:28:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/evo-energy-fit.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Richard Chirgwin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/act-feed-in-tariff-audit\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/act-feed-in-tariff-audit\\\/\"},\"author\":{\"name\":\"Richard Chirgwin\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#\\\/schema\\\/person\\\/d2e4d6f75c9033945224b9de834d9be6\"},\"headline\":\"ACT Feed-in Tariff Audit Could End With More Customer Refunds\",\"datePublished\":\"2019-05-27T02:43:14+00:00\",\"dateModified\":\"2019-05-27T06:28:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/act-feed-in-tariff-audit\\\/\"},\"wordCount\":482,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/act-feed-in-tariff-audit\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/evo-energy-fit.jpg\",\"articleSection\":[\"General Solar &amp; 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