{"id":42444,"date":"2020-08-31T14:29:26","date_gmt":"2020-08-31T03:59:26","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=42444"},"modified":"2024-10-02T12:32:42","modified_gmt":"2024-10-02T03:02:42","slug":"solar-victoria-misleading-ads","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/solar-victoria-misleading-ads\/","title":{"rendered":"Solar Victoria Runs Misleading Ads They Wouldn&#8217;t Accept From Installers"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone wp-image-42681 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/hypocrite.jpg\" alt=\"Solar Victoria hypocritical on advertising\" width=\"1200\" height=\"628\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/hypocrite.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/hypocrite-300x157.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/hypocrite-1024x536.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/hypocrite-768x402.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\r\n<p>If there is one thing I hate, it&#8217;s dodgy solar installers who mislead the public with deceptive advertising and fake deals.\u00a0 It harms customers who are just looking for decent quality <a href=\"https:\/\/www.solarquotes.com.au\/panels\/\">solar<\/a> and it hurts honest installers by damaging the reputation of the entire industry.\u00a0 It really gets my goat, and I am extremely protective of my goat.\u00a0<\/p>\r\n<p>But when a state government engages in misleading ads it&#8217;s fine and I don&#8217;t mind at all.\u00a0<!--more--><\/p>\r\n<p><div class=\"youtube-wrapper\"><iframe title=\"Goats playing on a metal sheet\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/OxntFOEyAB4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/p>\r\n<p>No&#8230; wait a minute!\u00a0 It&#8217;s actually worse!\u00a0 I can try to avoid dodgy companies and if I do get burned I&#8217;m free to have <a href=\"https:\/\/www.youtube.com\/watch?v=rQ6N-sb7SVQ\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">nothing to do with them<\/a> in the future.\u00a0 I&#8217;m also protected by <a href=\"https:\/\/www.accc.gov.au\/consumers\/consumer-rights-guarantees\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">consumer law<\/a>.\u00a0 But governments have a monopoly on the whole governing thing.\u00a0 If your government is dodgy you can&#8217;t decide to go with another government you found in the Yellow Pages.\u00a0 You can&#8217;t get on the phone and go:<\/p>\r\n<blockquote>\r\n<p>&#8220;Changhua County, Taiwan?\u00a0 Hi.\u00a0 My state government isn&#8217;t very good.\u00a0 They&#8217;ve been putting stuff up on the internet which is stupid and misleading.\u00a0 Also, we&#8217;ve got some COVID and we&#8217;re not very happy about that.\u00a0 Could you do our governing for us?\u00a0 Thanks.&#8221;<\/p>\r\n<\/blockquote>\r\n<p>So which state government has got me all riled up and has my goat concerned for its safety?\u00a0 Why it&#8217;s the Victorian Government of course!\u00a0 Other state governments can be dumb and Territory governments can be <a href=\"https:\/\/www.solarquotes.com.au\/blog\/nt-battery-subsidy\/\">crazy<\/a>, but only Victoria sends shivers down my spine when they try to help people.\u00a0 This is on account of the thoughtless way they drove perfectly good solar installers out of business through a <a href=\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-industry-crisis-mb1138\/\">horribly implemented scheme<\/a> meant to benefit the industry.\u00a0<\/p>\r\n<h2>What Have Solar Victoria Done Now?<\/h2>\r\n<p>Victoria has decided to encourage rooftop solar power.\u00a0 When they first started they really screwed it up, but I&#8217;m not going to go into that now.\u00a0 Instead, I&#8217;ll keep my grief and bitterness over <a href=\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-rebate-fiasco-mb1132\/\">what they did<\/a> bottled up deep inside.\u00a0 Then, late tonight after the moon has set, I&#8217;ll rip open my chest, pull out my heart, and wring out a full cup of vinegar.\u00a0 All I&#8217;ll say for now is things are better than what they were.\u00a0<\/p>\r\n<p><a href=\"https:\/\/www.solar.vic.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Solar Victoria<\/a><sup class='endnote'><a href='https:\/\/www.solarquotes.com.au\/blog\/solar-victoria-misleading-ads\/#en-42444-1' id='enref-42444-1' onclick='return hhEndnotes_show(42444)'>1<\/a><\/sup> currently has two incentives<sup class='endnote'><a href='https:\/\/www.solarquotes.com.au\/blog\/solar-victoria-misleading-ads\/#en-42444-2' id='enref-42444-2' onclick='return hhEndnotes_show(42444)'>2<\/a><\/sup> to encourage people to get rooftop solar panels:\u00a0<\/p>\r\n<ul>\r\n<li>A <a href=\"https:\/\/www.solarquotes.com.au\/victorian-solar-rebate.html\">solar subsidy<\/a> equal to half the cost of a system up to a maximum of $1,850.\u00a0\u00a0<\/li>\r\n<li>An <a href=\"https:\/\/www.solar.vic.gov.au\/sites\/default\/files\/2020-07\/Fact%20Sheet_Loans_10.06.20.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">interest-free loan<\/a> equal to the subsidy amount that is repaid over 4 years.\u00a0\u00a0<\/li>\r\n<\/ul>\r\n<p>This means that homeowners and <a href=\"https:\/\/www.solarquotes.com.au\/blog\/victoria-rental-solar-rebate\/\">landlords<\/a> who meet the requirements can save up to $1,850 on the cost of a solar system they put on a rental property and get an interest free loan of $1,850.\u00a0<\/p>\r\n<p>I am going to restate what this means in a very simple way and it&#8217;s going to seem like I am belabouring the point, but I feel as though I have to put it very simply to get it through Solar Victoria&#8217;s virtual skull.<\/p>\r\n<blockquote>\r\n<p>If a homeowner gets the maximum subsidy of $1,850 and the $1,850 interest-free loan, then what they will have to pay upfront will be reduced by $3,700.\u00a0 They will have to pay back the $1,850 loan over the next 4 years, but they won&#8217;t have to pay back the $1,850 subsidy.\u00a0 This means they will have saved $1,850 off the total cost.\u00a0 They will not have saved $3,700 because half of that is a loan that has to be repaid.\u00a0<\/p>\r\n<\/blockquote>\r\n<p>This is pretty straight forward and most people are able to understand it.\u00a0<\/p>\r\n<div id=\"attachment_42559\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-42559\" class=\"wp-image-42559 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/savedef.jpg\" alt=\"definition of save\" width=\"1000\" height=\"281\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/savedef.jpg 1000w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/savedef-300x84.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/savedef-768x216.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><p id=\"caption-attachment-42559\" class=\"wp-caption-text\">The fourth definition that comes up if you google the words &#8220;define save&#8221;.\u00a0 (Image:\u00a0 Google &#8212; duh!)<\/p><\/div>\r\n<p>Even I get it and I was educated in Wonwoomba.<sup class='endnote'><a href='https:\/\/www.solarquotes.com.au\/blog\/solar-victoria-misleading-ads\/#en-42444-3' id='enref-42444-3' onclick='return hhEndnotes_show(42444)'>3<\/a><\/sup>\u00a0 But it must be too hard for Solar Victoria, because this is what they put up on the internet for all to see:<\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-42502 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solarvicdumb.jpg\" alt=\"Victorian solar panel rebate advertising\" width=\"1000\" height=\"744\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solarvicdumb.jpg 1000w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solarvicdumb-300x223.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solarvicdumb-768x571.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\r\n<p>A &#8220;potential upfront saving of up to $3,700&#8221; is definitely not what&#8217;s on offer.\u00a0 The maximum saving is $1,850.\u00a0 What Solar Victoria has written above is misleading and stinks for the following reasons:<\/p>\r\n<ol>\r\n<li>People are not going to save up to $3,700 on a system.\u00a0 They are going to save a maximum of $1,850 because the rest is a loan that has to be repaid.\u00a0 If money has to be repaid it&#8217;s not a saving.\u00a0<\/li>\r\n<li>Calling it an &#8220;upfront saving&#8221; does not make this okay.\u00a0 That would mean people would immediately save $3,700 and not have to pay any back.<\/li>\r\n<li>For some reason, Solar Victoria is trying to rope in more people in with misleading information.\u00a0 This is nuts because you don&#8217;t need to use a rope when you&#8217;re giving money away.\u00a0 \u00a0<\/li>\r\n<\/ol>\r\n<p>Unfortunately, the above image was not a one-off mistake caused by overindulging in the Friday afternoon cocktails all Australian public servants are issued.\u00a0 (Or was that only at my primary school in Wonwoomba?).\u00a0\u00a0 Evidence that Solar Victoria don&#8217;t math or finance good is all over their Facebook pages:<\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-42528 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solviceyeroll.jpg\" alt=\"More Victorian solar panel rebate advertising\" width=\"1000\" height=\"869\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solviceyeroll.jpg 1000w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solviceyeroll-300x261.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/solviceyeroll-768x667.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\r\n<h2>This Is A Serious Problem<\/h2>\r\n<p>You might think I&#8217;m making a mountain out of a molehill&#8230;<\/p>\r\n<p><div class=\"youtube-wrapper\"><iframe title=\"Austin Powers | Moley Moley Mole\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0QrBxWcBXow?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/p>\r\n<p>&#8230;but this is serious stuff.\u00a0 While we&#8217;re used to politicians doing idiotic things ranging from eating a raw onion to swimming down a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Harold_Holt_Memorial_Swimming_Centre\" target=\"_blank\" rel=\"noopener noreferrer\">shark&#8217;s gullet<\/a>, we expect the enforcers of the rules to act with the utmost integrity and there&#8217;s no excuse for what Solar Victoria has done. \u00a0<\/p>\r\n<p>Solar Victoria is giving away free money for solar panels and providing interest-free loans.\u00a0 They have nothing to gain from fooling people into accepting free money.\u00a0 All they are going to do is disappoint the people who will find out they can only save a maximum of $1,850 off a solar power system, and potentially cause real problems for those who make the mistake of taking a government organization at their word.<\/p>\r\n<p>Many Victorian homeowners &#8212; and especially landlords &#8212; were born overseas and have English as a second language.\u00a0 This creates a communication barrier that Solar Victoria is making worse by their choice of language.\u00a0 I&#8217;m sure they&#8217;re not intending to discriminate against non-native speakers, but it is the result.\u00a0 Trust me on this, I know what I am talking about.\u00a0 My own father speaks English as a second language and he once said to me&#8230;<\/p>\r\n<blockquote>\r\n<p>&#8220;The other day I got up in the middle of the night and made some sausage rolls.\u00a0 They were all the same length except some were longer than others.&#8221;<\/p>\r\n<\/blockquote>\r\n<p>When I started laughing at him, he got mad and said&#8230;<\/p>\r\n<blockquote>\r\n<p>&#8220;You think I&#8217;m stupid, don&#8217;t you?\u00a0 You think I&#8217;m a stupid Dutchman who knows fucking nothing, but the truth is I know fuck all!&#8221;<\/p>\r\n<\/blockquote>\r\n<h2>Solar Victoria Insists On Standards They Don&#8217;t Adhere To<\/h2>\r\n<p>Their conduct is made all the more galling by the fact installers permitted to make use of the state&#8217;s solar subsidies are prohibited from using this kind of misleading language by a code of conduct Solar Victoria doesn&#8217;t appear to follow.<\/p>\r\n<p>Solar Victoria insists installers must be members of the Clean Energy Council Approved Retailer scheme and they are all required to follow the <a href=\"https:\/\/assets.cleanenergycouncil.org.au\/documents\/approved-solar-retailers\/approved-solar-retailer-code-of-conduct.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Approved Solar Retailer Code of Conduct<\/a>.\u00a0 The most relevant part is 2.1.1, sections (a) and (f):\u00a0<\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-42565 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/code.jpg\" alt=\"Approved Solar Retailer code of conduct - advertising and promotions\" width=\"1000\" height=\"302\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/code.jpg 1000w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/code-300x91.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/08\/code-768x232.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\r\n<p>I find it unacceptable that they&#8217;re not doing (a) for their own state scheme, while on top of that they are also being (f)ing misleading.<\/p>\r\n\n\n","protected":false},"excerpt":{"rendered":"<p>If there is one thing I hate, it&#8217;s dodgy solar installers who mislead the public with deceptive advertising and fake deals.\u00a0 It harms customers who are just looking for decent quality solar and it hurts honest installers by damaging the reputation of the entire industry.\u00a0 It really gets my goat, and I am extremely protective [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":42681,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-42444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-policy","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solar Victoria Runs Misleading Ads They Wouldn&#039;t Accept From Installers<\/title>\n<meta name=\"description\" content=\"Solar Victoria insist that Victorian solar installers 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But they don&#039;t appear to follow it themselves.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/solar-victoria-misleading-ads\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solar Victoria Runs Misleading Ads They Wouldn&#039;t Accept From Installers\" \/>\n<meta property=\"og:description\" content=\"Solar Victoria insist that Victorian solar installers follow a strict code of conduct. 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We\u2019ve all seen dodgy solar PV installs.\u00a0 In fact, one of the longest-running\u2026","rel":"","context":"In &quot;Solar Installation&quot;","block_context":{"text":"Solar Installation","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-installation\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/100pc-inspections.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/100pc-inspections.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/100pc-inspections.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/100pc-inspections.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/100pc-inspections.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":44983,"url":"https:\/\/www.solarquotes.com.au\/blog\/consumer-protection-solar-mb1769\/","url_meta":{"origin":42444,"position":5},"title":"WA Commissioner For Consumer Protection: Do Your Solar Research","author":"Michael Bloch","date":"November 20, 2020","format":false,"excerpt":"Western Australia's Commissioner for Consumer Protection Lanie Chopping says rooftop solar power has a bright future in the state, but prospective PV purchasers need to do their research before signing on the dotted line. \"Even though there\u2019s a lot to love about this renewable, some consumers have come to Consumer\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"WA's Consumer Protection and solar power","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/solar-consumer-research.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/solar-consumer-research.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/solar-consumer-research.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/solar-consumer-research.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/solar-consumer-research.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/42444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=42444"}],"version-history":[{"count":50,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/42444\/revisions"}],"predecessor-version":[{"id":87217,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/42444\/revisions\/87217"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/42681"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=42444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=42444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=42444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}