{"id":43831,"date":"2020-10-26T12:04:37","date_gmt":"2020-10-26T01:34:37","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=43831"},"modified":"2025-12-19T14:32:39","modified_gmt":"2025-12-19T05:02:39","slug":"act-solar-low-income","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/act-solar-low-income\/","title":{"rendered":"Pensioners Can Save Up To $2,500 With ACT Solar For Low Income Households Program"},"content":{"rendered":"<div id=\"attachment_44233\" style=\"width: 1210px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-44233\" class=\"wp-image-44233 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/pensioner-concession-card.jpg\" alt=\"ACT Solar For Low Income Households subsidy\" width=\"1200\" height=\"628\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/pensioner-concession-card.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/pensioner-concession-card-300x157.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/pensioner-concession-card-1024x536.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/pensioner-concession-card-768x402.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><p id=\"caption-attachment-44233\" class=\"wp-caption-text\">This article would have a lot more detail if I could have actually spoken to someone in the ACT government about it. It wasn&#8217;t for lack of trying. I called them 4 times, was on hold for 53 minutes, to no avail.<\/p><\/div>\r\n<p>Do you have a\u00a0Pensioner Concession Card?<\/p>\r\n<p>Do you own a home in the ACT?<\/p>\r\n<p>Does the roof of that home lack solar panels? <!--more--><\/p>\r\n<p>If you can answer yes to these questions then you can receive up to $2,500 off the cost of a <a href=\"https:\/\/www.solarquotes.com.au\/panels\/\">solar<\/a> system.\u00a0 The ACT Government will pay for half up to that maximum as part of their <a href=\"https:\/\/www.actsmart.act.gov.au\/what-can-i-do\/homes\/Actsmart-household-solar-for-low-income\" target=\"_blank\" rel=\"noopener noreferrer\">Solar For Low Income Households Program<\/a> &#8212; provided they decide your home is suitable.<\/p>\r\n<p>This subsidy is available now and there&#8217;s no set date to end the program.\u00a0 As Labor remains in power after <a href=\"https:\/\/www.afr.com\/politics\/federal\/labor-wins-sixth-election-on-the-trot-in-the-act-20201017-p5662q\" target=\"_blank\" rel=\"noopener noreferrer\">winning<\/a> last week&#8217;s ACT election, I expect it will be available for a considerable time.<\/p>\r\n<div id=\"attachment_44144\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-44144\" class=\"wp-image-44144 size-full\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/canberra.jpg\" alt=\"Canberra - Australian Capital Territory\" width=\"1200\" height=\"677\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/canberra.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/canberra-300x169.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/canberra-1024x578.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/canberra-768x433.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><p id=\"caption-attachment-44144\" class=\"wp-caption-text\">The median sale price of these hard-to-see ACT houses is now <a href=\"https:\/\/apps.treasury.act.gov.au\/snapshot?a=399985\" target=\"_blank\" rel=\"noopener noreferrer\">$737,000<\/a>. (Image: Canberra Times)<\/p><\/div>\r\n<h2>It&#8217;s A Good Deal<\/h2>\r\n<p>While it will depend on the exact circumstances, our <a href=\"https:\/\/www.solarquotes.com.au\/solar-calculator\/\">Solar &amp; Battery Calculator<\/a> says conventional solar in Canberra can pay for itself inside 4 years.\u00a0 As this program can potentially cut that time in half, it makes rooftop solar power an insanely good investment.\u00a0 With a large enough system and perhaps a little effort put into shifting electricity use to the daytime, many pensioners would end up with electricity bills that either average zero dollars a year or provide an overall credit. \u00a0<\/p>\r\n<h2>Solar Subsidy Eligibility<\/h2>\r\n<p>It doesn&#8217;t matter what kind of pensioner you are, as long as you hold an Australian Government Pensioner Concession Card and own a home without solar panels you can apply.\u00a0 <a href=\"https:\/\/www.servicesaustralia.gov.au\/individuals\/services\/centrelink\/pensioner-concession-card\/who-can-get-card\" target=\"_blank\" rel=\"noopener noreferrer\">Here&#8217;s information<\/a> on who can get the card.\u00a0\u00a0<\/p>\r\n<p>While the program is open to all with the concession card, Aged Pensioners have the highest home ownership.\u00a0<\/p>\r\n<p>The <a href=\"https:\/\/www.actsmart.act.gov.au\/what-can-i-do\/homes\/Actsmart-household-solar-for-low-income\" target=\"_blank\" rel=\"noopener noreferrer\">internet page<\/a> for the Solar For Low Income Households Program says there are other eligibility requirements households will be assessed on.\u00a0 While there may be more, the three they mention are:<\/p>\r\n<ul>\r\n<li>Roof orientation<\/li>\r\n<li>Roof size<\/li>\r\n<li>Roof shading<\/li>\r\n<\/ul>\r\n<p>My guess is they don&#8217;t want the subsidy going towards systems that will have below-average production as they&#8217;ll get less bang for their subsidy buck.\u00a0 This means roofs that are difficult to install on may be rejected.<\/p>\r\n<p>While I think it&#8217;s unlikely, they may also take grid management issues into account and favour solar systems that face west to help meet summer <a href=\"https:\/\/www.solarquotes.com.au\/air-conditioning\/\">air conditioner<\/a> demand and\/or face east to help power heating on cold winter mornings.\u00a0 Peak demand occurs during summer heatwaves, but the ACT&#8217;s cold winters make it the season the greatest amount of energy is consumed.\u00a0<\/p>\r\n<p>If you use a wood heater to stay warm in winter there&#8217;s another ACT program that will <a href=\"https:\/\/www.actsmart.act.gov.au\/what-can-i-do\/homes\/wood-heater-replacement-program\" target=\"_blank\" rel=\"noopener noreferrer\">pay you to replace it<\/a>.<\/p>\r\n<h2>How To Apply<\/h2>\r\n<p>Applying for the solar subsidy is pretty straight forward:<\/p>\r\n<ul>\r\n<li>You call Access Canberra on 13 22 81 or send them an email at <a href=\"mailto:Actsmart@act.gov.au\">Actsmart@act.gov.au<\/a> .\u00a0 Note there&#8217;s a capital letter at the start of that.\u00a0 It probably doesn&#8217;t matter whether or not it&#8217;s capitalized, but best not to risk it.\u00a0 After all, it is the Australian Capital Territory.\u00a0\u00a0\u00a0<\/li>\r\n<li>After they receive your details one solar installer will contact you and, provided your home meets the requirements and you want to go ahead, they will provide you with a quote that will include the subsidy.<\/li>\r\n<\/ul>\r\n<p>If you don&#8217;t like the quote you are given or you simply change your mind, you don&#8217;t have to accept it.\u00a0 You&#8217;re free to say no and it won&#8217;t cost you anything.\u00a0<\/p>\r\n<p>I will warn you the people at Access Canberra can only give very general information about the scheme, so don&#8217;t bother trying to pump them for information.\u00a0 Trust me, I know it won&#8217;t work.<\/p>\r\n<h2>No Choice Of Solar Installers<\/h2>\r\n<p>If you apply you&#8217;ll only be put in touch with one solar installer and offered one quote.\u00a0 This may make you concerned they&#8217;ll take advantage of their privileged position to bump up the price so you won&#8217;t get the full benefit of the subsidy.\u00a0 But the only sensible way I can see for this scheme to work is if the ACT government contracted with some reputable solar installers to provide quality systems at reasonable prices, so price gouging shouldn&#8217;t occur if the government in the ACT is at all <a href=\"https:\/\/www.youtube.com\/watch?v=TjtLDlz8yG4\" target=\"_blank\" rel=\"noopener noreferrer\">competent<\/a>.\u00a0<\/p>\r\n<p>But if you are concerned you can get a second quote or you could just ask me in the comments if I think you&#8217;ve been offered a reasonable deal.\u00a0<\/p>\r\n<h2>Extra Information Doesn&#8217;t Come Easy<\/h2>\r\n<p>I didn&#8217;t want to just rehash what&#8217;s on the Solar for Low Income Households Program page, so I decided to call up Canberra and ask someone in the know the following questions:<\/p>\r\n<ul>\r\n<li>When is the program likely to end?<\/li>\r\n<li>How do roof orientation, size, and shading affect application acceptance?<\/li>\r\n<li>What other factors affect the chances of getting the subsidy?<\/li>\r\n<li>If the home used to have solar power but it has been removed can the subsidy be received?<\/li>\r\n<li>How are the installers chosen?<\/li>\r\n<li>Is it safe for me to return to Canberra or does my old girlfriend still live there?\u00a0 Everyone in Canberra knows her, so I can ask anyone this.<\/li>\r\n<\/ul>\r\n<p>Unfortunately, this didn&#8217;t work out well for me and I suffered the following three failures:<\/p>\r\n<ol>\r\n<li>On Wednesday I called and after being put on hold for around 15 minutes I was asked to leave a voicemail for someone who could help me, but they never got back to me.<\/li>\r\n<li>On Thursday morning I called and after being put on hold for exactly 15 minutes I was given the phone number of someone who could help me.\u00a0 When I called an electronic voice said that number was no longer in service.<\/li>\r\n<li>Early on Thursday afternoon I called and got an answer after just one minute.\u00a0 The shock nearly killed me.\u00a0 I was told the number I was given at the end of call number 2 was completely wrong and they&#8217;d transfer me to someone who could help.\u00a0 The person who could help took my details and said I would be contacted before the day was out.\u00a0 I wasn&#8217;t.<\/li>\r\n<\/ol>\r\n<p>On Friday I decided to bang my head against that wall one more time and called them yet again:<\/p>\r\n<blockquote>\r\n<p><strong>Time Call Made:<\/strong>\u00a0 10:28 am<\/p>\r\n<p><strong>Length of Time on Hold:<\/strong>\u00a0 22 minutes<\/p>\r\n<p><strong>Result:<\/strong>\u00a0 Given another number to call.\u00a0 Also told I could send an email.\u00a0<\/p>\r\n<\/blockquote>\r\n<p>As I&#8217;d received no luck calling so far, I decided to give the new phone number a miss, but I did send an email.\u00a0 If they get around to responding I&#8217;ll update this article.\u00a0<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Do you have a\u00a0Pensioner Concession Card? Do you own a home in the ACT? Does the roof of that home lack solar panels?<\/p>\n","protected":false},"author":10,"featured_media":44233,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-43831","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-policy","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ACT Solar For Low Income Households Program: Up To $2,500 Available<\/title>\n<meta name=\"description\" content=\"Do you have a\u00a0Pensioner Concession Card? 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