{"id":50085,"date":"2021-05-07T06:24:28","date_gmt":"2021-05-06T19:54:28","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=50085"},"modified":"2021-05-07T06:24:28","modified_gmt":"2021-05-06T19:54:28","slug":"vic-solar-fine-mb1987","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/","title":{"rendered":"Dodgy VIC Solar Company Hit With $3 Million Fine"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-full wp-image-50086\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine.jpg\" alt=\"Vic Solar fine\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine-300x158.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine-1024x538.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>This should hopefully make some shonky solar sellers sit up, take notice and reconsider their approach &#8211; or get out of the solar game altogether.<!--more--><\/p>\n<p>A solar business in Victoria has been fined $3 million and its director ordered to cough up $450,000 in a Federal Court judgement handed down this week.<\/p>\n<p><a href=\"https:\/\/www.consumer.vic.gov.au\/latest-news\/vic-solar-technologies-and-sunny-srinivasan-court-outcome\">According to<\/a> Consumer Affairs Victoria, Vic Solar Technologies Pty Ltd (ACN: 160 835 941) breached the Australian Consumer Law (ACL) &#8211; not just a few times, but in around 4,300 consumer contracts. The breaches included misleading representations made to customers, failure to comply with legal protections for unsolicited consumer agreements and engaging in unconscionable conduct.<\/p>\n<p>Among the tactics used to try and dodge ACL requirements, lead generators door-knocked advertising a fake \u2018community bulk-buy\u2019 of solar power systems. If interest was expressed, those people were then subjected to door-to-door sales. The true nature of the lead generators&#8217; visits wasn&#8217;t stated from the outset.<\/p>\n<p>It seems the company was also charging like a wounded bull for its systems &#8211; and that was after &#8220;discounts&#8221; were offered to pressure folks to sign on the dotted line.<\/p>\n<p>In delivering his judgement, Justice Michael O&#8217;Bryan stated:<\/p>\n<blockquote><p>&#8220;.. it is possible that the contravening conduct enabled Vic Solar to levy charges that were thousands of dollars higher than prevailing market prices. The consumer loss, across all of the sales made by Vic Solar, was therefore potentially in the millions of dollars.&#8221;<\/p><\/blockquote>\n<p>The sales revenue earned by Vic Solar during the period of contravening conduct (June 2014 to December 2018) topped $41.3 million.<\/p>\n<p>The full text of the judgement from May 3 <a href=\"https:\/\/www.judgments.fedcourt.gov.au\/judgments\/Judgments\/fca\/single\/2021\/2021fca0449\">can be viewed here<\/a>.<\/p>\n<p>Consumer Affairs commenced action against Vic Solar and its director in 2019 as the result of a detailed investigation. Commenting on the judgement, Minister for Consumer Affairs Victoria Melissa Horne <a href=\"https:\/\/www.premier.vic.gov.au\/action-taken-against-misleading-solar-seller\">said<\/a>:<\/p>\n<blockquote><p>\u201cWe won\u2019t tolerate dodgy sales practices in Victoria, and this strong outcome puts companies doing the wrong thing on notice that they\u2019ll be held accountable.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>\u201cHelping Victorians to save on energy bills by going solar is a key priority for the Government, and consumers should be able to investigate installing panels without the risk of being misled or ripped off.\u201d<\/p><\/blockquote>\n<h2>Solar Buyers &#8211; Know Your Rights<\/h2>\n<p>Buying a solar power system through door-to-door sales is pretty risky and many good solar companies won&#8217;t engage in the practice given the reputation it has. If you are going to buy a system through cold-calling or a door-knocker, it&#8217;s important to <a href=\"https:\/\/www.solarquotes.com.au\/blog\/door-door-solar-sales-know-rights\/\">understand your rights and exercise them<\/a> if you feel uncomfortable with anything you have signed.<\/p>\n<p>But before signing anything, <a href=\"https:\/\/www.solarquotes.com.au\/101-guides\/\">research solar power<\/a> to gain a better understanding and search for <a href=\"https:\/\/www.solarquotes.com.au\/solar-reviews\/\">reviews<\/a> of the business and the products they are offering.<\/p>\n<p>If you&#8217;re not interested in what a cold-caller is hawking, don&#8217;t be afraid to clearly and firmly, but politely, say so &#8211; and if you have to say it more than once, that&#8217;s a potential (legal) paddlin&#8217; for the peddler.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This should hopefully make some shonky solar sellers sit up, take notice and reconsider their approach &#8211; or get out of the solar game altogether.<\/p>\n","protected":false},"author":17,"featured_media":50086,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-50085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dodgy VIC Solar Company Hit With $3 Million Fine - SolarQuotes Blog<\/title>\n<meta name=\"description\" content=\"This should hopefully make some shonky solar sellers sit up, take notice and reconsider their approach - or get out of the game altogether.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dodgy VIC Solar Company Hit With $3 Million Fine\" \/>\n<meta property=\"og:description\" content=\"This should hopefully make some shonky solar sellers sit up, take notice and reconsider their approach - or get out of the game altogether.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-06T19:54:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#\/schema\/person\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"Dodgy VIC Solar Company Hit With $3 Million Fine\",\"datePublished\":\"2021-05-06T19:54:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/\"},\"wordCount\":496,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/vic-solar-fine-mb1987\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/05\/vic-solar-fine.jpg\",\"articleSection\":[\"General Solar &amp; 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In addition to any manufacturer warranties, Victorian solar retailers have been required to provide a minimum\u2026","rel":"","context":"In &quot;Solar Policy&quot;","block_context":{"text":"Solar Policy","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-policy\/"},"img":{"alt_text":"Solar Victoria warranty requirements","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-victoria-warranty.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-victoria-warranty.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-victoria-warranty.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-victoria-warranty.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/08\/solar-victoria-warranty.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":30084,"url":"https:\/\/www.solarquotes.com.au\/blog\/victorian-solar-battery-rebate\/","url_meta":{"origin":50085,"position":1},"title":"Want A Battery? Then Don&#8217;t Claim The $2,250 Victorian Solar Rebate","author":"Finn Peacock","date":"May 9, 2019","format":false,"excerpt":"Update 17 May 2019: Solar Victoria have provided us with two clarifications The VIC battery rebate is capped at 1,000 per year for 10 years. So there is a chance you won't get it even if eligible. Bear that in mind if you decide not to claim the VIC panel\u2026","rel":"","context":"In &quot;Battery Storage&quot;","block_context":{"text":"Battery Storage","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/battery-storage\/"},"img":{"alt_text":"Victorian solar panel rebate vs. battery rebate","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/victoria-rebates.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/victoria-rebates.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/victoria-rebates.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/victoria-rebates.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/05\/victoria-rebates.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":43838,"url":"https:\/\/www.solarquotes.com.au\/blog\/fake-reviews-fine-mb1715\/","url_meta":{"origin":50085,"position":2},"title":"Solar Company Fined For Fake Reviews","author":"Michael Bloch","date":"October 9, 2020","format":false,"excerpt":"A solar installation company has been whacked with a fine of $6,000 for publishing fake testimonials on its website. At Perth Magistrates Court last Friday, Suntech Solar Pty Ltd trading as Ausuntech Energy pleaded guilty to all charges associated with eight breaches of the Australian Consumer Law (ACL). The prosecution\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar company fined for fake testimonials","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/10\/fake-reviews-fine.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":29616,"url":"https:\/\/www.solarquotes.com.au\/blog\/australia-solar-compliance-mb1016\/","url_meta":{"origin":50085,"position":3},"title":"Solar Businesses Facing Action Over Sales And Marketing Tactics","author":"Michael Bloch","date":"April 17, 2019","format":false,"excerpt":"In its latest Installer News, the Clean Energy Council has flagged a couple of recent instances where Australian solar businesses have caught the attention of government consumer watchdogs. Consumer Affairs Victoria announced on April 8 it had commenced legal proceedings against Vic Solar Technologies Pty Ltd and its director as\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Solar businesses - legal action","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/04\/australia-solar-compliance.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":28579,"url":"https:\/\/www.solarquotes.com.au\/blog\/approved-solar-retailer-victoria\/","url_meta":{"origin":50085,"position":4},"title":"Making Approved Solar Retailer Status Mandatory in Victoria Would Be Disastrous","author":"Finn Peacock","date":"March 12, 2019","format":false,"excerpt":"In Orwell's Animal Farm, animals were told that doing extra work was voluntary, yet those who didn't volunteer got their rations reduced. In November 2013 the Clean Energy Council told solar companies that becoming an Approved Solar Retailer (ASR), which requires extra work, was voluntary. But in 2018\u00a0 solar companies\u2026","rel":"","context":"In &quot;Solar Policy&quot;","block_context":{"text":"Solar Policy","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-policy\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/03\/1984.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/03\/1984.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/03\/1984.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/03\/1984.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2019\/03\/1984.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":33349,"url":"https:\/\/www.solarquotes.com.au\/blog\/deposit-protection-solar\/","url_meta":{"origin":50085,"position":5},"title":"How Big A Deposit Should You Pay Your Solar Installer?","author":"Richard Chirgwin","date":"September 12, 2019","format":false,"excerpt":"This post is going to be light on words, but the topic is worth covering. It arose from a couple of questions SolarQuotes founder Finn Peacock asked me to research: what\u2019s a \u201cnormal\u201d start-work deposit to offer a solar PV installer, and is there deposit protection for consumers? 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