{"id":51436,"date":"2021-06-24T06:59:08","date_gmt":"2021-06-23T20:29:08","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=51436"},"modified":"2021-06-24T06:59:08","modified_gmt":"2021-06-23T20:29:08","slug":"energy-consumer-sentiment-mb2050","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/energy-consumer-sentiment-mb2050\/","title":{"rendered":"Australian Energy Consumer Sentiment Survey Results"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-full wp-image-51437\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey.jpg\" alt=\"Energy Consumer Sentiment Survey - Australia\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey-300x158.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey-1024x538.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>A new survey report indicates Australian electricity consumers are generally feeling they are getting better value for money than they were, but many are concerned about the future of energy in Australia.<!--more--><\/p>\n<p>Energy Consumers Australia\u2019s latest Energy Consumer Sentiment Survey results released yesterday reveals 70% of Australian household consumers surveyed now rate the value for money of electricity positively. This is up 13% on the last year and up 36% since the lowest point in December 2017.<\/p>\n<p>Among the factors behind this more positive sentiment is the ongoing decrease in wholesale electricity prices &#8211; which is <a href=\"https:\/\/www.solarquotes.com.au\/blog\/solar-wholesale-electricity-mb1999\/\"> partly thanks to renewable energy<\/a>. It wasn&#8217;t that long ago that renewables were just reining in wholesale electricity costs, but more recently the pressure has been pushing prices downwards as more wind and solar projects come online and the rooftop <a href=\"https:\/\/www.solarquotes.com.au\/solar101.html\">solar power<\/a> revolution continues.<\/p>\n<p>The survey report also states 46% of household and 52% of business consumers are confident the electricity and gas markets are now working in their long-term interests, up 10% and 7% respectively over the last year.<\/p>\n<p>Energy Consumers Australia Chief Executive Officer Lynne Gallagher believes some of this change in heart is due to retailers proactively assisting consumers during the COVID-19 pandemic.<\/p>\n<blockquote><p>\u201cWe are seeing now that when you treat consumers this way they respond by increasing their trust in the system and the actors in it,&#8221; <a href=\"https:\/\/energyconsumersaustralia.com.au\/news\/satisfaction-surges-among-energy-consumers-but-future-still-holds-concerns\">said Ms. Gallagher<\/a>.<\/p><\/blockquote>\n<h2>Concerns About Coal Power Transition<\/h2>\n<p>While Australians generally appear to be more trusting of energy retailers, they are still concerned about where energy is heading in Australia; or more accurately how we&#8217;ll get there.<\/p>\n<p>The survey revealed:<\/p>\n<ul>\n<li>69% of household \/72% of business consumers are concerned Australia&#8217;s energy system will fail to keep pace with the changing way in which we use energy.<\/li>\n<li>72% of household \/ 74% of business consumers are concerned plans won&#8217;t be in place to replace or upgrade coal-fired power plants reaching the end of their service lives.<\/li>\n<li>58% of household \/ 64% of business consumers are concerned about frequent blackouts in 10-20 years\u2019 time.<\/li>\n<\/ul>\n<blockquote><p>\u00a0\u201cConsumers consistently tell us they want energy to be abundant, affordable and clean,&#8221; said Ms. Gallagher. &#8220;They don\u2019t see these things as trade-offs to be weighed against each other, they expect to have them all.\u201d<\/p><\/blockquote>\n<p>It&#8217;s understandable Australians are concerned given the continuing farting around with prolonging fossil fuel use going on in government; particularly at a Federal level. Just imagine if this energy and that expended in resisting the renewables juggernaut was instead redirected on fully embracing it. We&#8217;d be a lot further along the road towards a more secure, much cleaner and even better value for money energy system.<\/p>\n<p>But even among the renewables cheer squad, bickering and stalling for perfect solutions to various challenges could <a href=\"https:\/\/www.solarquotes.com.au\/blog\/aemc-sun-tax-facts-mb2005\/\">unnecessarily delay necessary changes<\/a>.<\/p>\n<p>Among the other interesting results from the survey was the amount of time Australian households and businesses spend thinking about the amount of electricity they are using. 42% of household and 41% of business consumers noted either &#8220;a fair amount&#8221; or &#8220;a lot&#8221;.<\/p>\n<p>ECA&#8217;s full Energy Consumer Sentiment Survey results <a href=\"https:\/\/ecss.energyconsumersaustralia.com.au\/home\/\">can be accessed here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new survey report indicates Australian electricity consumers are generally feeling they are getting better value for money than they were, but many are concerned about the future of energy in Australia.<\/p>\n","protected":false},"author":17,"featured_media":51437,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-51436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Australian Energy Consumer Sentiment Survey Results<\/title>\n<meta name=\"description\" content=\"Survey indicates Australian electricity consumers are generally happier with things than they were, but many are concerned about the future.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/energy-consumer-sentiment-mb2050\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Australian Energy Consumer Sentiment Survey Results\" \/>\n<meta property=\"og:description\" content=\"Survey indicates Australian electricity consumers are generally happier with things than they were, but many are concerned about the future.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/energy-consumer-sentiment-mb2050\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-23T20:29:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/06\/energy-consumer-survey.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/energy-consumer-sentiment-mb2050\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/energy-consumer-sentiment-mb2050\\\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#\\\/schema\\\/person\\\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"Australian Energy Consumer Sentiment Survey Results\",\"datePublished\":\"2021-06-23T20:29:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/energy-consumer-sentiment-mb2050\\\/\"},\"wordCount\":512,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/energy-consumer-sentiment-mb2050\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solarquotes.com.au\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/energy-consumer-survey.jpg\",\"articleSection\":[\"General Solar &amp; 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Energy Consumers Australia's (ECA's) latest Sentiment Survey canvassed more than 2,100 households and 500 small business owners across Australia. 55% of residential electricity and 59% of gas customers said their retailer provided\u2026","rel":"","context":"In &quot;General Solar &amp; Storage News&quot;","block_context":{"text":"General Solar &amp; Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Australian energy retailer distrust","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/06\/energy-retailer-trust.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/06\/energy-retailer-trust.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/06\/energy-retailer-trust.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/06\/energy-retailer-trust.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/06\/energy-retailer-trust.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":57000,"url":"https:\/\/www.solarquotes.com.au\/blog\/solar-gardens-batteries-mb2274\/","url_meta":{"origin":51436,"position":2},"title":"Solar Gardens And Community Batteries: What Australians Think","author":"Michael Bloch","date":"December 15, 2021","format":false,"excerpt":"A new survey report reveals Australian energy consumer attitudes towards community-based forms of electricity generation and storage. 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