{"id":51661,"date":"2021-06-30T08:29:43","date_gmt":"2021-06-29T21:59:43","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=51661"},"modified":"2021-06-30T08:29:43","modified_gmt":"2021-06-29T21:59:43","slug":"victoria-electricity-costs-mb2058","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/victoria-electricity-costs-mb2058\/","title":{"rendered":"850,000 Victorian Electricity Customers Paying Too Much For Power"},"content":{"rendered":"

\"Electricity<\/p>\n

Victoria’s Essential Services Commission is encouraging households to contact their electricity retailer to ensure they are getting the best deal.<\/p>\n

A new report from the Commission indicates that as at March this year, 850,000 electricity accounts could have been on cheaper plans if customers simply contacted their retailer and ask to be switched over to their \u2018best offer\u2019.<\/p>\n

Hesitation to pick up the phone and make the call is continuing to occur even though electricity retailers are required to put a \u2018best offer\u2019 message on customer bills at least three times a year to flag money can be saved by switching to a different contract.<\/p>\n

In a bit of good news, Victorian ESC Executive Director Energy Sarah Sheppard says electricity prices have fallen over the past year.<\/p>\n

\u201cCompared to 12 months ago residential electricity offers are down 11 per cent and small businesses\u2019 electricity offers are 14 per cent lower,\u201d stated<\/a> Ms. Sheppard.<\/p><\/blockquote>\n

Even Lower (Or Zero) Electricity Bills With Solar<\/h2>\n

On a related note, saving a couple of hundred bucks a year on electricity through spending a bit of time changing plans is time well spent. But Victorians can save even more by installing solar panels.<\/p>\n

While the Victorian solar panel rebate<\/a> is set to reduce by $450<\/a> from tomorrow, households will still be able to get up to $1,400 off a system – and that’s in addition to the national solar subsidy<\/a> that can knock thousands off the up-front price of a solar power installation. Victoria’s Solar Homes scheme also offers an interest-free loan up to the approved state subsidy value.<\/p>\n

However, even solar owners should be careful in which electricity retailer they choose and compare electricity plans<\/a> to ensure they are getting the best deal possible – not only on feed-in tariffs<\/a>, but also consumption and daily charges. High feed-in tariffs don’t necessarily translate to the best overall deal.<\/p>\n

While on the topic of feed-in tariffs; back in February this year the ESC published a final decision requiring electricity retailers to notify their solar customers of changes to feed-in-tariff rates at least five business days before the changes take effect.<\/p>\n

Penalties, Disconnections And Payment Plan Debt<\/h2>\n

Going back to the report, the ESC says it has been continuing to hold Victorian energy retailers to account, issuing more than one million dollars’ worth of penalty notices between January and March. Alinta Energy copped a $1.125 million penalty for allegedly placing conditions on customers before providing them with help to pay their energy bills – a situation that resulted in at least three customers expressing suicidal thoughts.<\/p>\n

Since March, another $940,000 in penalties has been paid by two other electricity retailers for different issues.<\/p>\n

In terms of disconnections for non-payment, instances are closing in on pre-pandemic levels after being on hold for much of last year. 2,034 residential electricity and 272 residential gas customers were disconnected for non-payment in March this year.<\/p>\n

Debt associated with payment plans is also building.<\/p>\n

\u201cThe average debt for customers on payment plans is at its highest level since the beginning of 2019 and has grown 14 per cent ($979 to $1,119) over that time,\u201d said Ms. Sheppard.<\/p><\/blockquote>\n

The full Victorian Energy Market Update: June 2021 report can be accessed here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Victoria’s Essential Services Commission is encouraging households to contact their electricity retailer to ensure they are getting the best deal.<\/p>\n","protected":false},"author":17,"featured_media":51662,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-51661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"\n850,000 Victorian Electricity Customers Paying Too Much For Power<\/title>\n<meta name=\"description\" content=\"Victoria's Essential Services Commission encourages households to contact their 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The Victorian Default Offer (VDO) is what households and small business\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Electricity: Victorian Default Offer","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/12\/victorian-default-offer.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/12\/victorian-default-offer.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/12\/victorian-default-offer.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/12\/victorian-default-offer.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/12\/victorian-default-offer.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":17064,"url":"https:\/\/www.solarquotes.com.au\/blog\/electricity-bill-discounts-mb0325\/","url_meta":{"origin":51661,"position":1},"title":"Big Electricity Bill Discounts May Not Add Up","author":"Michael Bloch","date":"November 24, 2017","format":false,"excerpt":"Everyone loves a discount on electricity - but how solid are some of these special deals offered by Australian energy retailers? Released this week, the\u00a0 Essential Services Commission's Victorian Energy Market Report 2016-17 says the state's energy market works for some customers, but others are paying more than they need\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Misleading electricity bill discounts","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/11\/electricity-discounts-victoria.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/11\/electricity-discounts-victoria.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/11\/electricity-discounts-victoria.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2017\/11\/electricity-discounts-victoria.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":49535,"url":"https:\/\/www.solarquotes.com.au\/blog\/powershop-kogan-penalty-mb1964\/","url_meta":{"origin":51661,"position":2},"title":"Powershop Pinged For Alleged Solar Discrimination","author":"Michael Bloch","date":"April 21, 2021","format":false,"excerpt":"Meridian Energy subsidiary Powershop has coughed up $300,000 in penalties for allegedly discriminating against Victorian solar households under its Kogan Energy brand. Victoria's Essential Services Commission found Kogan Energy exclusively offered non-solar customers electricity plans with tariffs cheaper than those available to customers with solar power systems between 10 September\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Powershop - Kogan solar descrimination","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/04\/powershop-kogan-penalty.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/04\/powershop-kogan-penalty.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/04\/powershop-kogan-penalty.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/04\/powershop-kogan-penalty.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/04\/powershop-kogan-penalty.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":92253,"url":"https:\/\/www.solarquotes.com.au\/blog\/electricity-price-rises-revealed\/","url_meta":{"origin":51661,"position":3},"title":"Electricity Price Rises Revealed: Here’s How To Avoid Being Hit","author":"Max Opray","date":"May 26, 2025","format":false,"excerpt":"Electricity bills are set to surge by up to 9.7% for some Australians from July, according to the latest reference price details released by the Australian Energy Regulator, although most households will see smaller increases. The Australian Energy Regulator has revealed the final Default Market Offer (DMO) for over half\u2026","rel":"","context":"In "Electricity Prices"","block_context":{"text":"Electricity Prices","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/electricity-prices\/"},"img":{"alt_text":"Electricity price increases - Australia","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/10\/2023-price-increase.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/10\/2023-price-increase.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/10\/2023-price-increase.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/10\/2023-price-increase.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2022\/10\/2023-price-increase.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":72424,"url":"https:\/\/www.solarquotes.com.au\/blog\/dmo-vdo-electricity-increases-mb2862\/","url_meta":{"origin":51661,"position":4},"title":"Draft Electricity Price Decisions Bring Grim News","author":"Michael Bloch","date":"March 16, 2023","format":false,"excerpt":"Power bills look set to jump yet again for millions of Australian households and small businesses already reeling from the ongoing cost-of-living battle. Yesterday morning, the Australian Energy Regulator and the Victorian Essential Services Commission announced their draft decisions for the Default Market Offer (DMO) and Victorian Default Offer (VDO)\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Electricity price increases: Australia","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/03\/vdo-dmo-electricity.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/03\/vdo-dmo-electricity.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/03\/vdo-dmo-electricity.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/03\/vdo-dmo-electricity.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2023\/03\/vdo-dmo-electricity.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":97262,"url":"https:\/\/www.solarquotes.com.au\/blog\/electricity-loyalty-penalty-mb3359\/","url_meta":{"origin":51661,"position":5},"title":"Electricity Customer ‘Loyalty Penalty’ Alive And Well In 2026","author":"Michael Bloch","date":"January 16, 2026","format":false,"excerpt":"The Australian Competition and Consumer Commission (ACCC) has again warned that millions of Australian households aren't on the cheapest electricity plan; many effectively being slugged with a \"loyalty penalty\" by their current retailer. And the financial hit is significant. What's The Impact Of\u00a0 Electricity Loyalty Penalties? A couple of days\u2026","rel":"","context":"In "Electricity Prices"","block_context":{"text":"Electricity Prices","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/electricity-prices\/"},"img":{"alt_text":"Australian electricity bill","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/01\/electricity-bill-loyalty-penalty.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/01\/electricity-bill-loyalty-penalty.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/01\/electricity-bill-loyalty-penalty.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/01\/electricity-bill-loyalty-penalty.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/01\/electricity-bill-loyalty-penalty.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/51661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=51661"}],"version-history":[{"count":6,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/51661\/revisions"}],"predecessor-version":[{"id":51668,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/51661\/revisions\/51668"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/51662"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=51661"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=51661"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=51661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}