{"id":82178,"date":"2024-03-14T08:39:05","date_gmt":"2024-03-13T23:09:05","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=82178"},"modified":"2024-10-01T13:30:42","modified_gmt":"2024-10-01T04:00:42","slug":"amber-fixes-tesla-powerwall","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/amber-fixes-tesla-powerwall\/","title":{"rendered":"Can Amber Electric Win Back Tesla Powerwall Customers?"},"content":{"rendered":"

\"Amber<\/p>\n

Amber Electric recently put a hold on adding new Tesla Powerwalls to their novel electricity plan, thanks to some tricky issues between Amber’s SmartShift app and Tesla’s Powerwall control software. The good news? They’re back on track and ready to roll with Powerwalls again. But the big question remains \u2013 after this little stumble, can Amber rebuild the trust of their Powerwall customers?
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A Quick Recap Of Events<\/h2>\n

What The Hell Is Amber Electric?<\/h3>\n

Amber Electric<\/a> offers Eastern state solar battery<\/a> owners access to wholesale electricity prices, and a SmartShift app that can control your battery to maximise savings as electricity prices fluctuate throughout the day.<\/p>\n

Amber says that, unlike traditional VPPs, their SmartShift service enables them to pass on the full financial benefits to users while only charging a flat $19 per month subscription fee. Users can choose when to charge, discharge, or preserve battery power without any lock-in period.<\/p>\n

What Was The Problem?<\/h3>\n

Tesla Powerwall<\/a> owners were loving Amber’s SmartShift a bit too much, causing a flood of commands to Tesla’s systems. This clash of popularity between Amber and Tesla created a bottleneck, messing with users’ control over their batteries via the Amber app.<\/p>\n

Powerwall owners and Amber customers didn’t hold back in their comments on the SolarQuotes article<\/a> that originally reported the Powerwall problems. Beyond the tech hiccups and control dramas, there were some complaints on the money side of things. Turns out, for some, joining the program might not be the cash cow they expected, especially when stacked against what traditional retailers offer.<\/p>\n

Also, doubts have been raised about SmartShift’s ability to fine-tune battery performance and manage energy usage effectively, leading to some user frustration and a dip in confidence in the system. It’s important to note, these concerns come from individual experiences and may not reflect everyone’s views. Despite these issues, a number of users voiced their support, willing to wait for Amber to navigate through these initial ‘teething problems’.<\/p>\n

Changes To Amber’s Battery Commands<\/h2>\n

To address the technical challenges, Amber has implemented several changes to its SmartShift service tailored to Tesla Powerwall customers. Here’s a breakdown as outlined on Amber’s general information page:<\/p>\n

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