{"id":84514,"date":"2024-06-14T05:13:25","date_gmt":"2024-06-13T19:43:25","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=84514"},"modified":"2024-06-14T05:13:25","modified_gmt":"2024-06-13T19:43:25","slug":"aemc-electricity-tariffs-mb2942","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/aemc-electricity-tariffs-mb2942\/","title":{"rendered":"Customer Concerns Trigger AEMC Electricity Tariff Pricing Review"},"content":{"rendered":"

\"Australian<\/p>\n

The Australian Energy Market Commission (AEMC) says it’s aware of and concerned about electricity retailers applying demand and time-of-use tariffs to households in “unexpected ways”.<\/p>\n

Given the rise of consumer energy resources (CER) such as solar power systems, the Australian Energy Market Commission (AEMC) considers smart meters to be the digital foundation for a modern, connected, and efficient energy system. The Commission wants to accelerate smart meter rollout to achieve universal uptake by 2030.<\/p>\n

“This means that customers and the broader energy system can get earlier access to the benefits offered by smart meters, lowering costs for energy consumers,” states the Commission.<\/p><\/blockquote>\n

Smart Meters, Tricky Retailers<\/h2>\n

But not so fast. There are issues – among them, at times unexpected changes to a household’s electricity tariffs after a smart meter is installed. Last week we mentioned reports of some households hit with hefty demand charges<\/a>.<\/p>\n

Certain electricity plans may offer cheaper grid electricity, but include a demand charge based on peak power draw in kilowatts. Hit the threshold once in a billing period by using multiple power-hungry devices concurrently and a demand charge may be applied to every day of that period. This could potentially add hundreds of dollars to a bill. It’s one thing if a household chooses one of these plans and understands it, quite another if they don’t.<\/p>\n

Other unexpected changes can include being shifted onto time-of-use tariffs<\/a> without notice. This can be beneficial in some cases, for example a solar household with a home battery, but can add to bills in other scenarios. If a solar household isn’t aware of what’s happening, it might lead to a mistaken belief there’s something wrong with their system, or that their solar panels aren’t providing the financial benefits expected. For non-solar households, the impact can be even worse.<\/p>\n

The situation has the AEMC’s attention. In her keynote speech at Australian Energy Week held at the Melbourne Convention Centre this week, AEMC Chair Anna Collyer said<\/a> the Commission has heard ongoing concerns from customers experiencing unexpected changes to their tariffs after having a smart meter installed and will work through those concerns. Ms. Collyer expects the AEMC will need to push back its final determination on the accelerating smart meter deployment<\/a> initiative to give the Commission time to do this well.<\/p>\n

Ms. Collyer said:<\/p>\n

“.. we are aware of the fears arising from some customers\u2019 early experiences and that we do not want to blindly push ahead without considering what more we can do to address concerns and avoid a multiplier effect.”<\/p><\/blockquote>\n

Broader Electricity Tariff Pricing Review<\/h2>\n

The AEMC will also be carrying out a broader tariff pricing review to occur in parallel with investigating tariffs linked to the accelerated smart meter rollout.<\/p>\n

One of the aims of tariff reform is to reduce peak demand in order to avoid having to build out expensive infrastructure to cope; costs that are passed on to all.\u00a0 The blunt (and profitable) tool is making energy more expensive during peak, and less expensive at other times – but this raises questions for the AEMC.<\/p>\n

“… is that traditional thinking working now?” asks Ms Collyer. “Are the signals actually getting through that tariff maze, and all the way to customers? What’s the role of retailers in all of this? Will it work at all once we have half the customers with solar panels and batteries, and half without?”<\/p><\/blockquote>\n

The pricing review will scrutinise some of these structures and whether they work now – and if so, if they will work into the future.\u00a0 But increased consumer protections could be some way off. Households should check their current electricity arrangements and then carefully compare electricity plans<\/a> to ensure they are on the best deal for their circumstances.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Australian Energy Market Commission (AEMC) says it’s aware of and concerned about electricity retailers applying demand and time-of-use tariffs to households in “unexpected ways”.<\/p>\n","protected":false},"author":17,"featured_media":84515,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-84514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"\nCustomer Concerns Trigger AEMC Electricity Tariff Pricing Review<\/title>\n<meta name=\"description\" content=\"The AEMC says it's aware of and concerned 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And while some have access to real time electricity production\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Smart meter data","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/10\/smart-meter-data.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/10\/smart-meter-data.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/10\/smart-meter-data.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/10\/smart-meter-data.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/10\/smart-meter-data.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":24264,"url":"https:\/\/www.solarquotes.com.au\/blog\/electricity-meter-changeover-rule-mb0746\/","url_meta":{"origin":84514,"position":1},"title":"Deadlines For Electricity Meter Changeovers Under AEMC Draft Rule","author":"Michael Bloch","date":"September 14, 2018","format":false,"excerpt":"The Australian Energy Market Commission (AEMC) is calling for feedback on a draft rule that it says will give customers in the National Electricity Market (NEM) greater control over electricity meter changes and see deadlines implemented for meter changeovers. The issue of meter changeovers has been a headache for some\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/electricity-meter-changeover.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/electricity-meter-changeover.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/09\/electricity-meter-changeover.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":86246,"url":"https:\/\/www.solarquotes.com.au\/blog\/smart-meters-protections-mb2991\/","url_meta":{"origin":84514,"position":2},"title":"Proposed Changes Seek To Stop Smart Meter Shenanigans","author":"Michael Bloch","date":"August 22, 2024","format":false,"excerpt":"Australian households getting a smart meter installed will have better protection from electricity retailers behaving badly under proposed changes from the AEMC. A smart meter measures electricity use (and exports in the case of solar homes) at regular intervals, sending this information to a household's electricity retailer for billing purposes.\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Smart meters - Australian consumer protections","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/08\/smart-meter-protection.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/08\/smart-meter-protection.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/08\/smart-meter-protection.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/08\/smart-meter-protection.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/08\/smart-meter-protection.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":94514,"url":"https:\/\/www.solarquotes.com.au\/blog\/aemc-smart-meter-data-mb3268\/","url_meta":{"origin":84514,"position":3},"title":"AEMC Plans For Real-Time Smart Meter Data For Consumers","author":"Michael Bloch","date":"September 12, 2025","format":false,"excerpt":"The Australian Energy Market Commission (AEMC) wants new smart meter installations to have real-time data communications capability, and currently is seeking feedback on its draft rule. What's The AEMC Plan For Smart Meter Data? The AEMC is proposing all new smart meters installed for households and small businesses from 2028\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Smart meter","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/09\/smart-meter-data.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/09\/smart-meter-data.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/09\/smart-meter-data.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/09\/smart-meter-data.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/09\/smart-meter-data.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":85208,"url":"https:\/\/www.solarquotes.com.au\/blog\/smart-meters-cefc-mb2961\/","url_meta":{"origin":84514,"position":4},"title":"More Funding For Australia’s Smart Meter Rollout","author":"Michael Bloch","date":"July 11, 2024","format":false,"excerpt":"A $50 million Clean Energy Finance Corporation (CEFC) loan announced yesterday will help support and accelerate smart meter uptake in Australia. A smart meter is a device measuring electricity use and exports in at least 30-minute intervals, information that is sent to an electricity retailer for billing purposes. If you're\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Smart meters in Australia","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/07\/smart-meters-cefc.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/07\/smart-meters-cefc.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/07\/smart-meters-cefc.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/07\/smart-meters-cefc.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/07\/smart-meters-cefc.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":88052,"url":"https:\/\/www.solarquotes.com.au\/blog\/aemc-electricity-review-mb3049\/","url_meta":{"origin":84514,"position":5},"title":"AEMC’s Electricity Pricing Review: Next Steps","author":"Michael Bloch","date":"November 12, 2024","format":false,"excerpt":"The Australian Energy Market Commission's efforts in ensuring electricity pricing frameworks are more in line with how Australians want to utilise and interact with the energy system are going to be a long haul - but another step has been taken. Millions of Australian households have installed solar panels and\u2026","rel":"","context":"In "General Solar & Storage News"","block_context":{"text":"General Solar & Storage News","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/solar-battery-news\/"},"img":{"alt_text":"Australian electricity pricing review","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/11\/electricity-pricing-consultation.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/11\/electricity-pricing-consultation.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/11\/electricity-pricing-consultation.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/11\/electricity-pricing-consultation.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/11\/electricity-pricing-consultation.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/84514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/comments?post=84514"}],"version-history":[{"count":9,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/84514\/revisions"}],"predecessor-version":[{"id":84524,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/posts\/84514\/revisions\/84524"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media\/84515"}],"wp:attachment":[{"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/media?parent=84514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/categories?post=84514"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarquotes.com.au\/blog\/wp-json\/wp\/v2\/tags?post=84514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}