{"id":89024,"date":"2025-01-22T05:00:09","date_gmt":"2025-01-21T19:30:09","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=89024"},"modified":"2025-01-22T05:00:09","modified_gmt":"2025-01-21T19:30:09","slug":"energy-literacy-australia-mb3100","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/","title":{"rendered":"Australian Households And Energy Literacy: Survey Results"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-89025\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy.jpg\" alt=\"Energy literacy in Australian households\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy.jpg 1200w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy-300x158.jpg 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy-1024x538.jpg 1024w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>A recent survey suggests many Australian households have low energy literacy, and a majority want simplicity in their relationships with electricity retailers.<!--more--><\/p>\n<p>Energy Consumers Australia&#8217;s December 2024 Consumer Energy Report Card quizzed 4,152 households across Australia on their electricity plan knowledge and found while the vast majority were confident they knew who their energy company was and even the network supplying their home:<\/p>\n<ul>\n<li>18% didn&#8217;t know the unit of measurement used on their electricity bills (kilowatt-hour\/KWh).<\/li>\n<li>37% didn&#8217;t know type of retail tariff they are on (e.g. flat rate, Time of Use\/ToU).<\/li>\n<li>37% didn&#8217;t know what a retail tariff was.<\/li>\n<\/ul>\n<h2>Electricity Plans And The KISS Principle<\/h2>\n<p>54% of households said they just wanted a \u201cbasic\u201d relationship with the energy system. This entailed getting a good price for electricity consumed (and exported in the case of solar energy), having a reliable electricity supply and good customer service from a retailer.<\/p>\n<p>But 46% wanted more choice, control, or flexibility over how they manage their electricity. The survey found those wanting an &#8220;active relationship&#8221; were more likely solar and higher income households.<\/p>\n<p>Whether you have solar panels or not, if you&#8217;re looking for an easy way to run comparisons on electricity retailers, you can <a href=\"https:\/\/www.solarquotes.com.au\/energy\/\">compare electricity plans<\/a> right here on SQ.<\/p>\n<h2>Time-Of-Use And Demand Tariffs<\/h2>\n<p>More than 30% of households said they were on a time-of-use or demand tariff and only one in three of that group chose to be on it. Lower income households were less likely to have chosen to be on such an electricity plan.<\/p>\n<p>Time of use tariffs, as the name suggests, feature varying pricing for different time periods &#8211; and the difference in rates can be huge. On my current plan; the shoulder rate (10am &#8211; 3pm) is 16.78 c\/kWh after a 7% discount. The peak rate (3pm &#8211; midnight and 6am to 9am) is 56.98c; again after discounts.<\/p>\n<p>The other type &#8211; <a href=\"https:\/\/www.solarquotes.com.au\/blog\/electricity-demand-tariffs-mb2934\/\">demand tariffs &#8211; can deliver nasty surprises<\/a>. Plans with demand tariffs may offer lower consumption charges, but penalise customers if they exceed a threshold for *power*<sup class='endnote'><a href='https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/#en-89024-1' id='enref-89024-1' onclick='return hhEndnotes_show(89024)'>1<\/a><\/sup> demand through the concurrent use of power-hungry appliances. And this may only need to happen once and briefly before demand charges are applied over a month or full billing period.<\/p>\n<p>While 34% of households on a time-of-use or demand tariff said they regularly change when appliances are used to save money, 30% indicated they don&#8217;t at all; or rarely.<\/p>\n<p>But looking at *how* those who adapt go about it, households tended to vary use on less energy-intensive appliances (e.g. washing machines and dishwashers) rather than the heavy hitters such as air-conditioning and heating.\u00a0 But it can be challenging to time-shift those applications as their use depends on when they are actually needed; often in the mornings and late afternoons\/evenings when peak rates apply. Although there&#8217;s a case for pre-heating and cooling during cheaper time periods for a <a href=\"https:\/\/www.solarquotes.com.au\/energy-efficiency\/thermal\/\">thermally efficient<\/a> home, many Australian homes aren&#8217;t.<\/p>\n<p>Another activity not time-shifted as much was water heating. An electric water heater could be set on a timer, or if a household has solar panels; something like a <a href=\"https:\/\/www.solarquotes.com.au\/hot-water\/pv-diverters\/\">PV diverter<\/a> or <a href=\"https:\/\/www.solarquotes.com.au\/blog\/catch-control-6-channel\/\">Catch Control<\/a> (which can also do much more) can be used.<\/p>\n<h2>Home Batteries On Many Wishlists<\/h2>\n<p>As for Australians indicating they are currently researching or considering options to buy a home battery system, 23% of households with an annual income of under $50,000 said they were. The proportion climbed as household income did &#8211; topping out at 45% where income was $200,000 or more.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-89026\" src=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/home-battery-status.png\" alt=\"Home battery status - Australia December 2024\" width=\"896\" height=\"672\" srcset=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/home-battery-status.png 896w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/home-battery-status-300x225.png 300w, https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/home-battery-status-768x576.png 768w\" sizes=\"(max-width: 896px) 100vw, 896px\" \/><\/p>\n<p>For those in the battery research phase, you&#8217;re in the right place. SolarQuotes&#8217; comprehensive <a href=\"https:\/\/www.solarquotes.com.au\/battery-storage\/comparison-table\/\">home battery guide<\/a> will tell you everything you need to know in plain English, or you can focus on specific areas &#8211; <a href=\"https:\/\/www.solarquotes.com.au\/101-guides\/understanding-batteries\/\">understanding<\/a>, <a href=\"https:\/\/www.solarquotes.com.au\/101-guides\/buying-batteries\/\">buying<\/a> or <a href=\"https:\/\/www.solarquotes.com.au\/101-guides\/owning-batteries\/\">owning<\/a> solar batteries.<\/p>\n<p>Energy Consumers Australia&#8217;s December 2024 Consumer Energy Report Card <a href=\"https:\/\/energyconsumersaustralia.com.au\/wp-content\/uploads\/survey-consumer-energy-report-card-dec-24-report-consumer-knowledge-electricity-pricing-2.pdf\">can be viewed in full here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent survey suggests many Australian households have low energy literacy, and a majority want simplicity in their relationships with electricity retailers.<\/p>\n","protected":false},"author":17,"featured_media":89025,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[678],"tags":[],"class_list":["post-89024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-battery-news","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Australian Households And Energy Literacy: Survey Results<\/title>\n<meta name=\"description\" content=\"A recent survey suggests many Australian households have low energy literacy, and a majority want simplicity in their electricity plans.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Australian Households And Energy Literacy: Survey Results\" \/>\n<meta property=\"og:description\" content=\"A recent survey suggests many Australian households have low energy literacy, and a majority want simplicity in their electricity plans.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/\" \/>\n<meta property=\"og:site_name\" content=\"SolarQuotes Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolarQuotes\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-21T19:30:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bloch\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solar_quotes\" \/>\n<meta name=\"twitter:site\" content=\"@solar_quotes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/\"},\"author\":{\"name\":\"Michael Bloch\",\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#\/schema\/person\/66afd571aa00c2e442f0192ebac2f6f1\"},\"headline\":\"Australian Households And Energy Literacy: Survey Results\",\"datePublished\":\"2025-01-21T19:30:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/\"},\"wordCount\":653,\"commentCount\":7,\"publisher\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.solarquotes.com.au\/blog\/energy-literacy-australia-mb3100\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2025\/01\/australia-electricity-literacy.jpg\",\"articleSection\":[\"General Solar &amp; 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