{"id":94595,"date":"2025-09-18T05:36:32","date_gmt":"2025-09-17T20:06:32","guid":{"rendered":"https:\/\/www.solarquotes.com.au\/blog\/?p=94595"},"modified":"2025-09-18T07:28:26","modified_gmt":"2025-09-17T21:58:26","slug":"tesla-powerwall-recall-mb3272","status":"publish","type":"post","link":"https:\/\/www.solarquotes.com.au\/blog\/tesla-powerwall-recall-mb3272\/","title":{"rendered":"Tesla Powerwall 2 Australian Recall: What We Know"},"content":{"rendered":"

\"Tesla<\/p>\n

Certain Tesla Powerwall 2 batteries installed in Australia are subject to a recall after reports of battery cells in some systems smoking or venting flame.<\/p>\n

What Happened And What’s The Risk?<\/h2>\n

On Tuesday, 16 September 2025, the Australian Competition and Consumer Commission (ACCC) published a voluntary recall notice concerning Powerwall 2 batteries on the ACCC’s ProductSafety website.<\/p>\n

The notice<\/a> states in part:<\/p>\n

“Tesla has identified certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat. Tesla has received reports of Powerwall 2 units with the affected battery cells smoking or emitting flames, resulting in minor property damage.”<\/p><\/blockquote>\n

The mention of smoke and flames pretty much says it all \u2014 the risk of a fire (and fumes) potentially causing property damage, injury or death. While ‘a few’ incidents have occurred where there has been damage to property (details of which haven’t been disclosed), there have been no reports of injuries as yet.<\/p>\n

What’s Tesla Doing?<\/h2>\n

Most affected units have already been remotely discharged and disabled by Tesla, but the company advises owners to check for a message in the Tesla app, their emails or voicemails.<\/p>\n

The messages in the app looks like so:<\/p>\n

\"Powerwall<\/p>\n

It says:<\/p>\n

“Your Powerwall 2 is part of a subset of units that may contain a cell defect that prevents your device from functioning normally. Your unit has already been discharged and disabled. Tesla will replace it at no cost, and our team or a Certified Installer will contact you to schedule service. Thank you for your patience as we complete this process.”<\/p><\/blockquote>\n

Whether new owners will be provided the same model or a Powerwall 3 isn’t clear. Tesla stopped taking orders for the 2 in late 2024\/early 2025 and it is no longer Clean Energy Council approved as it did not comply with an updated battery standard; but this may not be issue given it’s a warranty situation replacing like-for-like.<\/p>\n

The approximate timeframe for replacements isn’t indicated. As for compensation for downtime; that will be considered on a case-by-case basis. The timing isn’t great (but it never is for recalls), with some installers working with Powerwall already under the pump from demand triggered by the Cheaper Home Batteries program.<\/p>\n

The primary contact should be the original installer. But if that installer is unavailable, Tesla can be contacted by calling 1800 958 369 between 8:00 am and 6:00 pm AEST, or emailing\u00a0 PWNoticeANZ@tesla.com<\/a>.<\/p>\n

Further recall information is available on the Tesla website<\/a>.<\/p>\n

How Many Powerwall 2 Batteries Are Affected?<\/h2>\n

Neither the ACCC or Tesla have provided any numbers that I know of.

Tesla appears to be making the right moves with the recall process at this point. The situation shouldn’t turn out to be an excruciatingly drawn-out affair such as that with the LG battery recall<\/a> that started in late 2020 and is *still* playing out<\/a>. But the Clean Energy Council advises if there are issues resolving a battery replacement, consumers can submit a complaint with the CEC<\/a>.<\/p>\n

A Very Brief History Of Powerwall<\/h2>\n

Powerwall 2 has been popular<\/a> in Australia; as has its successor, Powerwall 3<\/a>. But the company’s share of the local home battery market has reportedly shrunk<\/a> in the face of increasing competition and as a result of some of the antics of Tesla CEO Elon Musk<\/a>.<\/p>\n

The original Tesla Powerwall was unveiled by Elon Musk in 2015 and the world’s first installation was in Australia in January 2016; marking the start of the home battery revolution. The original model was soon followed by Powerwall 2, which entered mass production in 2017. The 3 was released in 2023, but wasn’t available for purchase and installation in Australia until August 2024.<\/p>\n

More than one million Powerwall batteries have been installed globally. This is the first recall in Australia I’m aware of; although the 2’s CEC certification for Australia temporarily expired in 2022 after what was reportedly an admin faux pas.<\/p>\n","protected":false},"excerpt":{"rendered":"

Certain Tesla Powerwall 2 batteries installed in Australia are subject to a recall after reports of battery cells in some systems smoking or venting flame.<\/p>\n","protected":false},"author":17,"featured_media":94596,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[551],"tags":[],"class_list":["post-94595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-battery-storage","entry"],"acf":[],"yoast_head":"\nTesla Powerwall 2 Australian Recall: What We Know<\/title>\n<meta name=\"description\" content=\"Certain Tesla Powerwall 2 batteries installed in Australia 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I typed my address into Tesla's\u2026","rel":"","context":"In "Electricity Prices"","block_context":{"text":"Electricity Prices","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/electricity-prices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2026\/09\/tesla-gateway.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":24802,"url":"https:\/\/www.solarquotes.com.au\/blog\/tesla-powerwall-2-price-rise\/","url_meta":{"origin":94595,"position":1},"title":"Tesla Raises Powerwall 2 Price – Just In Time For Australian Battery Subsidies","author":"Ronald Brakels","date":"October 10, 2018","format":false,"excerpt":"Only 8 months after increasing the price of the Powerwall 2 in February, Tesla is about to bump it up again.\u00a0 This time by a much heftier amount.\u00a0 Update 13 October 2018:\u00a0 At the moment the price of the Powerwall 2 is no longer on Tesla's Australian site.\u00a0 But Tesla\u2026","rel":"","context":"In "Battery Storage"","block_context":{"text":"Battery Storage","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/battery-storage\/"},"img":{"alt_text":"finn's powerwall","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/tesla-powerwall-price-rise.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/tesla-powerwall-price-rise.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/tesla-powerwall-price-rise.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/tesla-powerwall-price-rise.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2018\/10\/tesla-powerwall-price-rise.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":81719,"url":"https:\/\/www.solarquotes.com.au\/blog\/powerwall-3-australia-latest\/","url_meta":{"origin":94595,"position":2},"title":"Powerwall 3: What To Expect When It Arrives In Australia","author":"Finn Peacock","date":"February 22, 2024","format":false,"excerpt":"Update: 16 August 2024 -Tesla Australia have launched the Powerwall 3 - read all about the launch here. Price: $13,600 including Gateway (Battery: $11,900, Gateway $1,700) That's $1,500 more than the PW2, but you are getting an integrated hybrid solar inverter configurable as either 5kW or 10kW. Separately that would\u2026","rel":"","context":"In "Battery Storage"","block_context":{"text":"Battery Storage","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/battery-storage\/"},"img":{"alt_text":"powerwall 3 and possum","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/02\/powerwall3-possum-magic.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/02\/powerwall3-possum-magic.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/02\/powerwall3-possum-magic.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/02\/powerwall3-possum-magic.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2024\/02\/powerwall3-possum-magic.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":44655,"url":"https:\/\/www.solarquotes.com.au\/blog\/tesla-powerwall-price-increase\/","url_meta":{"origin":94595,"position":3},"title":"Tesla Increases Powerwall Price $800 After Announcing They’ll Halve Battery Prices By 2025","author":"Ronald Brakels","date":"November 16, 2020","format":false,"excerpt":"On September the 23rd I woke up at 5:00 am to listen to Elon Musk's Battery Day announcement where the world was told Tesla would cut the cost of batteries in half by 2025.\u00a0 We were told they would: Lower the cost of battery cells. Lower the cost of battery\u2026","rel":"","context":"In "Battery Storage"","block_context":{"text":"Battery Storage","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/battery-storage\/"},"img":{"alt_text":"Tesla Powerwall price increase","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/powerwall-bollards.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/powerwall-bollards.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/powerwall-bollards.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/powerwall-bollards.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2020\/11\/powerwall-bollards.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":47148,"url":"https:\/\/www.solarquotes.com.au\/blog\/another-powerwall-price-rise\/","url_meta":{"origin":94595,"position":4},"title":"Yet Another Tesla Powerwall Price Hike: Aussies Now Pay $1,500 More Than In US.","author":"Ronald Brakels","date":"February 9, 2021","format":false,"excerpt":"If you're an Australian hoping to buy a Tesla Powerwall battery system, I have bad news.\u00a0 It's so bad that before I reveal it, you may want to sit down and prepare to offer words of comfort to your wallet.\u00a0 The Australian Tesla site has just increased the price of\u2026","rel":"","context":"In "Battery Storage"","block_context":{"text":"Battery Storage","link":"https:\/\/www.solarquotes.com.au\/blog\/category\/battery-storage\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/price-increase-pw2.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/price-increase-pw2.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/price-increase-pw2.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/price-increase-pw2.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.solarquotes.com.au\/blog\/wp-content\/uploads\/2021\/02\/price-increase-pw2.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":78682,"url":"https:\/\/www.solarquotes.com.au\/blog\/tesla-powerwall-3-specifications\/","url_meta":{"origin":94595,"position":5},"title":"Decoding Tesla Powerwall 3’s Electrical Specs: Implications for Australia","author":"Anthony Bennett","date":"September 12, 2023","format":false,"excerpt":"Photos are doing the rounds of a Tesla Powerwall 3 installed in the wilds of Burgeristan (the USA) , so I thought I'd add a few words to the stream of excited comments. 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