Champion Energy

Champion Energy Reviews

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4.8

Based on 31 ratings 1 Review removed

About

Champion Energy Pty Ltd is a local South East Melbourne company established in 2012 as a partnership  before becoming a company in 2014.

If you are considering solar power for your home or business then you will get accurate and honest advice from Champion Energy. 

 

We provide an obligation free proposal which includes all the information you need  to make an educated decision on solar for your home.   

 

Each of our systems is customised to your needs and your home. Inverters are installed in the garage or a suitable protected location where a garage is not available.  

 

The prices listed on our website include a standard installation with internal or external switchboard and single story tin or tile roof.  

 

Our service includes a 10 year warranty on installation work along with equipment manufacturers warranties on all equipment and we provide full support should there ever be an issue with your solar system.  

 

Our solar sales staff have been in solar sales for over 7 years and will provide you with excellent service and assist you with all aspects of getting a solar system including approvals for Govt. grants.

 

We only work with the best Grid Connected and Off Grid Solar Installers we have known and worked with for many years. 

Our professional solar installers and electricians install your system. We will never use unskilled laborers, leave a mess or not complete an installation to the highest standards.

 

Champion Energy is now also trading as Solar Power Ballarat and Solar Power Traralgon.

 

Video of Champion Energy's Ballarat based solar installation team Livewire Electrical installing a small commercial system. Get a quote from Solar Power Ballarat - the Ballarat arm of Champion Energy to have Kylie and her girls install your solar system in Western Victoria.

Reviewers report paying: $4,500 - $6,600 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Champion Energy Reviews (31)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.7/5

Customer Service

  • 5 star 19
  • 4 star 10
  • 3 star 2
  • 2 star 0
  • 1 star 0

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Easy and great value

Their quote was prompt and the best value for money, when asked questions they were answered clearly. The installation team were on time and their work of a high quality and they were happy to answer any questions re the install, being on a new build the opportunity to install the feed cables in the wall cavity was a challenge they took with enthusiasm.The whole process was made easy with the help of Pete Miller from Champion from purchase to ticking all the boxes required for the connection and commissioning.
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Good Instillation

Sales and quoting were very responsive
The insallation team were very polite and tuned up on time and cleaned all the rubbish up, only thing they did not tell me that they broke the cover on the fuse pannel.
Customer service from the office was very good ,but still waiting for wifi to be connected.
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Efficient installation

Installers were in the neighbourhood the day prior to my install date. They stopped in and were able to complete the installation that day. Effective use of time by installation team cutting down travel time.
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Champion Energy five Star company

I chose Champion Energy to do my Solar Installation, they are a local company to me. Peter at Champion Energy went above and beyond helping me with the rebate documentation. The quote I was given was very reasonable and the quality of the equipment was excellent for the cost.
Once the rebate was approved the installation time was brought forward.
The installation was done very efficiently, and the system was signed off by the electrical consultant the same day.
Champion energy arranged the grid connection after installation.
The whole process was very easy . I would be very happy to recommend them to anyone looking to have solar installed.
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Excellent service from this company. The quote i was given was exact, no hidden extras. They assisted with the rebate process.The installation was done efficiently. Overall I was very happy and would

The customer service was excellent, they organised the grid connection within 24hrs of the installation. The installation was checked and passed inspection the same say the system was installed.
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Thanks for the great solar system

Great work, great system, thanks for everything. Super fast from quote to install.
Panel rating: 5/5
Inverter rating: 5/5
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Seemless process

Soon after requesting quotes, I was contacted by a local supplier. The salesman was very easy to deal with, and was very patient with my enquires. I was very impressed with the local crew that installed the system. They were efficient, polite, and the finish of their work was very good. The turn around from enquiry to installation was very quick and easy.
Inverter rating: 4/5
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Original Review on 13-09-2022:

Excellent

I have my installation completed and waiting for it to be inspected. Everything went well and Champion Energy organised everything and Livewire Electrical were very good and explained all the procedures etc. Kylie and Chelsea were very efficient and nothing was too much trouble. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Carol: "Are you happy with the performance of your system so far?"

Yes it has, no power bills since it was installed.
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Well organised. Everything happened on time.

Everything ran like clockwork, with no concerns through the process. Will be m first choice down the track if I decide to install extra panels or a battery.
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Original Review on 23-06-2022:

Great experience all round

Mark had a really decent price, but also he was really honest with me. We’ve been saving up for this so had a bit of money stashed away, so I wanted a really good system. One of the other suppliers tried to sell me something that was double the price and I asked Mark about it. He had it in stock but told me it wouldn’t suit what we needed. He said he could put it in but it would be a waste. He sold us a really decent system, at a good price, when he could have taken a lot of money off us. Then Kylie and her crew from Livewire in Ballarat came round and did a great job on the installation. Said she’d be there at 8, pulled up right on time and was on the roof by 8:03. Done by 1:30, place was spotless when they left. Could not recommend either more highly Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thanks Damien.

10 months later we asked Damien: "Are you happy with the performance of your system so far?"

12 months ago we had a solar system installed and we could not be happier. the electricty supplier allowed us to feed back into the system about 6 months ago, and although the tarrifs aren't terrific, every little bit helps. we don't have a battery (yet) so tend to run things like washing machines and the split system during the day. we are extremely happy with our installation, with the panels and the inverter. one of the best decisions we made when we bough the house. big thanks to Solar Quotes for the ability to source a really good supplier, Champion Energy, and installer, Livewire Electrical Design, both in Ballarat.
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Stress free process

Pete the salesperson listened to me and having previously had solar in another house I knew a bit about the products and knew what I wanted, and I also checked the reviews on solar quotes review pages. The solar installers were great (Livewire in Ballarat) worked nonstop all day, cleaned up after themselves, were punctual, tidy and pleasant to deal with. Would go through this company again. The installers made sure I had the app working on my phone and that it was all in working order.
Panel rating: 5/5
Inverter rating: 4/5
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Painless and Efficient service

From the first contact, numerous phone calls and emails and discussions about options, to the smooth and efficient installation of the system this has been a remarkably simple process. Everyone has been helpful and always made me feel like they had my best interests at heart. I'd recommend this whole process to anyone.
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Honest, friendly and knowledgeable

Quoting - Pete was friendly and knowledgeable. He answered all our questions and was able to provide a solution that perfectly fit our requirements. Everything he promised was delivered on time as explained.

Installation - Another painless process, if you exclude the weather issues the installers had to contend with (so much rain). Kylie and her team were absolutely amazing, due to their hard work the system was mostly installed in a day. I cannot compliment these electricians enough, what a superb installation team!

Post-installation - A time that sorts out the wheat from the chaff. We had an issue once it was all 'switched on' with system 'tripping out'. Pete arranged for Tony to come and sort them out immediately. This took a few visits over several days but was dealt with without complaint to our complete satisfaction.

Now we have a 10KW system working like a dream, and a month after instal a follow up from Pete to make sure everything is going well still.

It was refreshing to have a business do the 'hard yards' dealing with our energy provider and doing all the background work. All we had to do was pay for the system and enjoy the rewards. We were constantly updated with the process by Peter so there was never any angst about when it would all happen.

Panel rating: 5/5
Inverter rating: 5/5
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A "Champion" Experience

We contacted Champion Energy in the middle of June 2022 and the installation was completed on 1st August. We received a proposal which included pictures of where the panels were to be located on the roof, along with a quote for the installation.
We then met with Mr. Mark Smith at our home, when he went through the quote and the process with us. We found him very professional and extremely helpful.
Having received three quotes for solar panels, and having decided we would accept the quote from Champion Energy, we signed the contract whilst Mr. Smith was at our home.
Once the contract was signed, Mr. Smith assisted with all the necessary applications with the energy providers and the Government Departments. He then contacted us, advising of the installation date, and the panels were installed on 1st August.
The installation was trouble free and the installers were most co-operative. The installation was completed in one day.
Champion Energy arranged for the inspection of the installation, and in fact the inspector came the very next day.
They also followed up the connection to the grid. We have since received all the necessary documentation for the installation.
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Attended on time, efficient, helpful, pleasure to do business with.

The entire process was very easy after you provided the initial contact. Peter Miller the salesperson was very helpful, he provided all information and kept in contact. He did assist with the grid connection. The installation was quick and efficient. We are very happy.
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Smooth, fast and friendly install

Dealing with Mark from Solar Power Ballarat was a flawless experience. From the quote, through to the install and final inspection, everything was smooth sailing. The installers turned up bang on time and were great to deal with, the install was quick and everything was done very neatly. The electrical inspector was out a couple of days later to do the final check.
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Great service, great staff

Great service from courteous staff for quote and assistance with rebate applications. Polite, punctual staff including the installation team.
Still waiting for the inspection for the grid connection but only been 5 days since installation.
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Great service many silly questions. All answered professionally.

Great company to deal all dates met all questions were answered promptly.
Inverter rating: 5/5
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Good system, good people, good price

The advice we got from Pete was very clear and useful. He was very responsive to our requests.
The price was reasonable and the installation was well handled by the electricians.
We've just had the inspector complete his work so we're just waiting to receive the electrical safety certificate.
All on all a good experience.

Supplier Reply:

Thanks Ray, a challenging install for the LiveWire team given the roof infrastructure.
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Quality all the way.

What a great job Mark followed up from start to finish,quotes,supply final install,with Rene and his team the install was done on time and the finish perfect,the inspection punctual.And Mark organised the grid connection.
We have had the system on for the last six months and all our own power.
We would and will recommend Champion energy to all.Thank you Fred,Mark,Rene and your team.
Derek and Shirley Allen.
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Original Review on 02-06-2021:

Really happy with my system

The quoting process was pretty straightforward. My “cheaper” quote company couldn’t actually come onsite to quote due to scheduling difficulties (my fault, not theirs), and had to do a remote quote. This might have resulted in their quote being one of the highest. We went with the company who had the time to sit down with us over the phone and answer all of our questions.

We have a terracotta tile roof, and I had read that heavy installers are prone to breaking tiles. My installer was an all-girl team (several of them were teen-aged apprentices) and they were fantastic! Very professional and they did very tidy work. Our power box is an organised delight, and the panels are nicely arranged.
The process isn’t finished yet, as lockdown 4.0 has gotten ion the way, but it’s been clearly explained a couple of times, and I expect we’ll be up and running shortly.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Larissa: "Are you happy with the performance of your system so far?"

We are completely happy with our installation. I’m looking forward to the day when the roofing material and the solar panels are one and the same.
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Easy process

Solar Panel shopping was intense at times. Mark answered all of my questions in a patient manner. Thank you
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Great service

Pete from Champion Energy was fantastic to deal with. He was patient and helpful, explaining the process step by step and helping me to compare brands and prices. The install was quick and painless
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Fantastic service

Sales/quoting was excellent and very helpful, explained and answered all my questions very detailed email with quote assisted with application for rebate.
The installers were Polite, Punctual and explained about inspector and using the unit. Very helpful.
The customer Service was better then I would have expected, There have been follow up calls and I was kept up to date with process from start to finish. Even with delays due to Covid restrictions in place always a call, email or text.
Would highly recommend Pete from Champion for all solar needs.
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Trouble free process, great installer

Pete from Ballarat Solar (Champion Energy) was fantastic. He was more than happy to help me through all my questions, walk me through the process and keep me updated along the way about timelines. Install timeframes from signing were quick. Kylie and her all female crew from Livewire Electrical Ballarat were fantastic, turned up on time and did a great professional job. Very happy with everyone involved including Solar quotes. Highly recommend. This was not my cheapest quote, but the friendly and helpful attitude and staff sold me to go with them and i wasn't disappointed
Inverter rating: 5/5
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Supplier unable to make fully operational but still demanded full payment.

Let down by dreadful customer service. Installed by a good subcontractor, but supplier was unable to make inverter fully operational.

Told me I had to work it out with the inverter manufacturer. Supplier insisted on full payment, even though they accepted it was not fully operational. The manufacturer eventually managed to configure the inverter remotely after I managed to connect it to the Internet.

Panel rating: 4/5
Inverter rating: 4/5

Supplier Reply:

Hi Robert, your system was installed on the date arranged with you (6th May) with the equipment quoted at the quoted price. Your system was exporting power to the grid with your meter updated 2 weeks after your system was installed (20th May).

We sent you proof that your system was fully operational (graph of your power usage/export).We explained this means your system is fully operational.

We explained that your app would be connected as soon as lockdown allowed us to come visit your premises. You were impatient so we contacted the inverter manufacturer to assist you remotely.

We answered all your calls and queries and went out of our way to provide you with a good system in a timely manner. You withheld payment and annoyed everyone involved in the delivery of your system.
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Original Review on 23-07-2020:

Great results, excellent installer team

How was the sales/quoting process? Was a fairly streamline workflow. Lot of online paper work to get through , but fairly straight forward. The sales quote was good. Suggest some customer service improvement in the follow up process. But nothing that was concerning.

How did the installation go? Polite? Tidy? Punctual? Yes it was very efficient and on time to make a start. Completed within half a day. Completely open, knowledgeable and helpful installers.

How was the customer service? e.g. did they help organise the grid connection after the install? It has been two weeks and the process of inspection, paperwork has been submitted. Still on going with the process at this time.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Rob: "Are you happy with the performance of your system so far?"

Complete confidence with the system.
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Great crew who did the installation

Little problems with upgrade of switchboard upgrade ,due to COVID lockdown delaying finale authorisation , but all done and working connected to grid very happy with all who we’re involved.
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Great Installation

All well done, except it took a while to get the Wi-Fi connection working
Inverter rating: 1/5
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Very happy with the installer and the whole process

Very happy with installer and the whole process. They took care of the connection to the grid and kept me advised of the progress.
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This 2.50 star review was removed at the request of the reviewer

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