Esena Energy Consultants Pty Ltd Reviews
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Esena Energy Consultants Pty Ltd is a Solar Power Installation business servicing SA. Here are their reviews as submitted by visitors to SolarQuotes
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Esena Energy Consultants Pty Ltd Reviews (19)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.9/5
Quality of System
4.8/5
Installation
4.9/5
Customer Service
- 5 star 14
- 4 star 5
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
02 November 2022
17 July 2021
Fantastic installer
Out of the 3 quotes that I got from SolarQuotes, Dominic from Esena was the only one who actually came out to my house and talked to me to figure out what would fit on my roof, and what I needed. We eventually decided to put as much solar as could fit, and they gave me a great price for it. There were some issues getting SA Power Networks to upgrade my meter, but through the whole process Esena were very responsive and helpful. Overall I'm extremely happy with the installation process and with the solar generation system I've ended up with.Panel rating: 5/5
Inverter rating: 5/5
19 November 2020
Good install
Got 3 quotes. All much of a muchness. Difficult to compare price as all using different panels /inverter.Dominic was very helpful , visited and followed up later.
The install had to be tweaked on the day and it all worked out well.
After a big downpour shortly after the install, a leak was noticed. Dominic organised installer to visit next day and they replaced a broken tile and checked the whole system. I do not think it was even their damage as it was on another part of roof but they were prompt and honored their installation warranty completely.
Very pleased to have had it completed before change of rules re inverters and again Dominic was instrumental in getting it done on time.
04 October 2020
Happy with the service so far
Esena was the only company where the sales person came to the house. He was polite & explained the whole process very efficiently. The installation went well delivered wrong colour panel’s to start with but very quickly sorted out their mistake & kept us in the loop. The installer was very polite, punctual & informative. They also helped organise the grid connection. Just waiting for them to collect the wrong solar panels. Too early to tell if it’s value for money or the quality of the system20 September 2020
Esena Solar
Too early to tell as just installed after planning approval for roof weight.10 August 2020
Excellent from beginning to end!
The whole process from quote to installation was easy. Dominic was great to deal with, friendly and went out of his way with all aspects of the process. The installation team where tidy and punctual. I would highly recommend Esena Energy consultants.Panel rating: 5/5
Inverter rating: 5/5
17 July 2020
Thank you for stopping me going with a dodgy company
All the quotes were a similar price .Esena came to visit and was able to talk about a few specific things
Panel rating: 4/5
Inverter rating: 4/5
22 May 2020
Big Solar with a supply upgrade on a private house
The selection was easy as Esena was the only company to send a consultant. Others were about ph deals.The selection of appropriate panels was easier as the consultant could give 1st hand knowledge & take measurements to suit my case.
I made enquiries about the supply upgrade & was able to assist with a previous application.
This was included in the program & successfully completed.
Forms were sent with adequate time to reply & with ph call backup to make sure information was received.
Contact was made prior to install & the install was done in 1 day including the power upgrade.
Follow up emails & phone calls to make sure everything is good & working as it should.
Could not be happier.
18 May 2020
Excellent installation
Sales and quoting process was very professional, detailed, laid out clearly what was on offer.There was no very fine print in the contract. Another important thing they did was to provide the
three CEC accreditions on their quote the installer, the designer and the retailer.
The installation process was well organised and the installers were polite and informative,
they were punctual and very tidy.
Customer service was excellent. Esena organised the grid connection. All requests such
as the Fronius Smart meter not giving consumption details were dealt with efficiently by Esena sending technicians
to the property to fix the matter. Really could not fault Esena and would recommend them for your solar system.
Panel rating: 5/5
Inverter rating: 5/5
08 May 2020
Everything went well.
Very prompt with replies to queries. Slightly bettered quote from another installer for system with the same specifications. Very quick with approval and installation. Installation looks neat. All I had to do was call electricity retailer and ask for meter change.30 April 2020
Very happy & impressed
Had my solar system of 16 panels installed by Demetri crew from Esena energy consultants near a year ago & very impressed by the politeness & work done by the boys & had to have a repair job done today & again Esena energy contractors were very friendly & polite & got the job done. Very happy customer.29 April 2020
Courteous & Efficient - Seeing results already!
Our experience with Esena Energy was excellent. Dominic was very knowledgeable and explained the system well to us. Scheduling was easy and the installers arrived on time and got on with the job professionally and courteously. Esena Energy coordinated everything.The panels had to be installed over 4 different roof gradients so a not particularly straightforward job and took a few hours longer the next day but the installers were back when they said they would be and completed the job. Both days they left the place tidy.
The Emberpulse is excellent add on and is a wonderful visual on power usage vs generation of power. That will pay for itself in no time.
Very happy overall and would recommend Esena to do your installation.
10 February 2020
Solar Installation
Recently we engaged Esena to instal a solar system at our residence in Fullarton, South Australia.Dominic was very helpful in facilitating the installation, which I found to be daunting, in orchestrating the various elements of the job.
He was able to locate the required black surround panels which we had requested and assisted in the layout of the switching gear adjacent to the inverter.
He contacted our electricity supplier who frustrated our attempts to arrange meter change over and made a house call to help me overcome a problem in connecting the Emberpulse to our Wifi.
He has phoned several times to ensure we were happy with the progress of the installation, including ensuring I had set up Emberpulse to advantage us to the maximum return.
Thanks to Dominic we are pleased we chose Esena to do the installation in our home.
Bob and Jill Burton
20 January 2020
The Installation process was simple
The sales process was straightforward and well researched, we were pleased with the thorough explanation of the system.The installation process was well organised and the installers were polite and informative, they were punctual and tidy.
The company assisted in the grid connection and kept us up to date with the progress.
Panel rating: 5/5
Inverter rating: 5/5
14 January 2020
Excellent service, great product, good price point and money savings! So happy with all the savings!
Sales and quoting process was very professional, fast and detailed.Installation was fantastic. Very courteous and professional.
Customer service from start to finish was excellent. They came at the drop of a hat to explain and assist with connection once the meter was finalized by Origin. Can’t recommend enough!
Panel rating: 5/5
Inverter rating: 5/5
14 January 2020
Fantastic
It was very easy and relaxing with no pressureInstallation was very professional
Customer service was excellent
Panel rating: 5/5
Inverter rating: 5/5
14 January 2020
Quick installation, super easy to deal with
Dimitri and team made the whole process super easy, and from quote to fully installed was much faster than I'd expected.They also took care to keep the panels barely visible from the street or ground level.
Inverter rating: 5/5
18 April 2019
Very professional and nice to talk to two people who know their product. We feel we have value for money and also happy with the emberpulse which for us was in the price. I would highly recommend Esena Energy.
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30 March 2019
Great with service and installation of emberpulse system. Great after service in dealing with Origin and Limo in changing over meter for solar generation and credits. Very patient and considerate
Thanks for the feedback and glad we could be of service :)
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Supplier Reply:
Hi Brian,Thanks for the feedback and glad we could be of service :)
Integrity and Quality
Dimitri and his team did an exceptional job in helping us choose the right system for us. Their honesty and integrity were much appreciated and the quality of the system and build was second to none. I will certainly be using Esena again for my future home energy needs!Panel rating: 5/5
Inverter rating: 5/5