RACV Solar Gippsland Reviews
About
RACV Solar – Gippsland (previously Gippsland Solar) are your local solar experts, offering customers knowledgeable advice, quality components, leading warranties and great customer support. Our local team has tailored thousands of solar solutions to homes and businesses across Gippsland. We specialise in the installation, servicing and repairs of solar panels, battery storage, EV charging, hot water solutions and heating and cooling systems.
Panel brands previously installed
Inverter brands previously installed
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RACV Solar Gippsland Reviews (35)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 6
- 4 star 27
- 3 star 1
- 2 star 1
- 1 star 0
View Timeline
25 July 2023
03 April 2023
Professional and neat installation.
Quotation process was fine.Installation was outstanding. Polite, Tidy, Punctual and workmanship exceptional
Ancillary items to the installation all taken care of.
28 July 2020
Original Review on 26-11-2019:
Gippsland Solar. Excellent reputation justified.
Very good quote with several options. Help and advice with rebate claim. Quick and punctual installation with companies own team. Helped to organise grid connection. Very Happy.8 months later we asked Richard: "Are you happy with the performance of your system so far?"
Yes. There were a few issues that Gippsland Solar came back to fix but all good now. I would recommend Gippsland Solar.15 March 2020
Delivered as promised
Sales process was simple and effective. Systems not installed yet (house under construction) but they have connected with my builder to arrange access and related details12 February 2020
Kept well informed throughout the whole process
From the initial booking for a quotation to the completion of the installation we were kept informed the whole way. A few days after the Salesman visited, an easy to read detailed quote was received, then the installation date was set once the deposit was paid.Very happy with the guys installing the system, especially with the neatness of their work in the meter box and inverter cabling.
Once installed the operation of it was well explained and the App installed on our iPad clearly illustrated how it was working.
The system has been installed for two weeks now and have been contacted today by our electricity supplier to arrange grid connection shortly.
Overall we are very happy with the whole process!
31 May 2019
08 May 2019
Original Review on 06-09-2018:
This company was rated top for our area, easy to contact and quick to come out and quote. Local people to work with.8 months later we asked Dawn: "Are you happy with the performance of your system so far?"
Yes!!! this system has reduced our electricity bill ,and we feel we are doing a little toward global warming reduction goal.12 December 2018
Original Review on 11-04-2018:
Waiting install8 months later we asked This person: "Are you happy with the performance of your system so far?"
No30 August 2018
Original Review on 29-12-2017:
THE COMPARISON SHEETS PROVIDED BY YOUR WEBSITE WERE OF VALUE IN ARRIVING AT AN INSTALLER AND CHOOSING A SYSTEM THATWE COULD AFFORD AND WERE HAPPY WITH.
8 months later we asked Robert: "Are you happy with the performance of your system so far?"
AS WE HAVE NOT YET ADDED A BATTERY STORAGE SYSTEM THE SYSTEM IS UNDER UTILISED.25 July 2018
11 April 2018
13 February 2018
Original Review on 14-06-2017:
You would not believe how many times I checked back on your website for information and it had the answers every time.We have 22 LG x 295W panels coming along with two x 3kW Fronius inverters; both get a good wrap on your website.
So far, so good.
8 months later we asked Ian: "Are you happy with the performance of your system so far?"
Heading for twelve months of solar and still happy with everyone involved. Installer Gippsland Solar was brilliant. AusNet also did everything they said they would do on time and Solar Quotes had taught us enough to feel more than comfortable with both installer and distributor.Gippsland Solar is a most professional outfit only using only their own staff many of whom are electricians. Tidied up well, showed us how to read the information, and checked back after the AusNet visit. AusNet also professional doing their switch on as promised.
About two months in we had three days with total drop outs for several hours. A phone call to Gippsland Solar and the lady who answered the phone said she suspected over-voltage but would look into it. Within 48 hours she had emailed us graphs of our grid voltage on those days showing between 248 and 258 volt supply. AusNet came to the party quickly and turned their transformer down a notch: now all sweet and getting a steady 240 volts. (We have a two-phase rural system).
And our bill: now $95-$100 for 90 days compared with $640-$700 previously. Could not be happier. Thank you Gippsland Solar. Thank you AusNet. And thank you, Finn Peacock.
22 May 2017
Have not yet had the system installed so can't comment on that yet.
01 January 2017
03 June 2016
04 October 2015
30 November 2014
23 November 2014
12 September 2014
22 May 2014
Original Review on 27-03-2012:
26 months later we asked Derek: "Are you happy with the performance of your system so far?"
yes12 May 2014
08 May 2014
Original Review on 07-11-2011:
30 months later we asked Adrian: "Are you happy with the performance of your system so far?"
Yes07 May 2014
14 November 2013
19 October 2013
02 August 2013
10 July 2013
His installation crew were efficient, pleasant and took great care installing the equipment (the installation inspector was most impressed by the quality of the installation, which he certified immediately).
We were happy that this was a local Company with a good well deserved reputation.We would definitely recommend this Company.
29 May 2013
22 October 2012
08 October 2012
24 July 2011
17 June 2011
07 March 2011
11 February 2011
25 November 2010
Great installation - close to no after sales service
Initial interaction and installation was great.After about 3 years however, I needed assistance as the batteries were not charging well.
Very difficult to get someone to respond in a timely manner.
My system has been operating poorly ever since. I have had people out several times for a reboot but my system has now been completely offline and not charging the batteries for several months.
I can only use a generator to power the house.
My last call which was responded to a week later has advised it would be a couple of weeks before someone can look at this system.
I think it is time to find someone else who is interested in customer service as the support team rarely return calls.
Panel rating: 3/5
Inverter rating: 2/5
Battery rating: 1/5