Select Electrical and Solar Solutions Pty Ltd Reviews
About
Select Electrical and Solar Solutions Pty Ltd is a Solar Power Installation company based in Holt and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes
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Select Electrical and Solar Solutions Pty Ltd Reviews (4)
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Average Scores
3.8/5
Value for money
3.8/5
Quality of System
3.3/5
Installation
3.5/5
Customer Service
- 5 star 1
- 4 star 1
- 3 star 1
- 2 star 0
- 1 star 1
View Timeline
30 January 2023
30 September 2022
Took our deposit and have not been contactable since.
Avoid this company. They came out to provide a "free quote", which we agreed to, paid a deposit and then heard nothing for 3 weeks. When my husband followed up they advised they were unable to provide the solution quoted due to supply issues and would provide an amended quote for a different system by that afternoon. We did not receive this. After weeks of calling, leaving voicemails, sending emails all of which went unanswered we asked for a refund of our deposit (given they could not provide the quoted solution, financial position and dissatisfaction with the customer service post us handing over money). We were then advised they do not provide refunds (?) despite the fact that in the two months since we paid the deposit they have not provided the solution quoted, an amended quote or even had the curtesy to return our phone calls. Needless to say they will be being taken to small claims court. Happy to provide all corresponding evidence of how many emails and phone calls have been made to prove how horrible this experience has been.02 April 2021
Great price, but lacking workmanship
The price was great. For the quality of that equipment, the price was more than competitive.However, workmanship was left wanting. Off cuts, rubbish and scraps were left all over our property including in the roof space, gutters and metal cable ties on our lawn for me to find with the mower.
An alleged one day job took 2 and a half and I’m still not to sure why. And the site foreman didn’t communicate where they were up to each day.
Panel rating: 5/5
Inverter rating: 5/5
10 April 2020
Explained my options so I could choose the best for me!
Customer service was great, the salesman Chris explained how it all works without trying to be shonky and after my research through SolarQuotes I was able to make an informed and educated decision!
Efficient installation and reliable
Select Electrical/Solar adviser Matt was very helpful and advise me on best solar system for my home.Quote was in a similar price range to other solar company's but I chose Select E.S because the quality and larger 'Trina Vertexs' panels.
Installation was efficient and completed in around 7 hours, Main electricians on site, well advised me on the installing process, the boys were polite. On finishing up the site was clean and tidy.
Inverter rating: 4/5