Sky Energy - Company Review Notice Sky Energy - Company Review Notice
Sky Energy

Sky Energy Reviews

4.6

Based on 20 ratings

About

Sky Energy Systems is a Solar Power Installation business based in Keysborough and serves VIC & NSW. Here are their reviews as submitted by visitors to SolarQuotes.

 

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Sky Energy Reviews (20)

Show Most Recent reviews from All time

Average Scores

4.4/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.8/5

Customer Service

  • 5 star 10
  • 4 star 8
  • 3 star 2
  • 2 star 0
  • 1 star 0

View Timeline

Brilliant service. Honest, prompt, understanding.

We had originally signed up with a 'recommended' solar provider (through SolarQuotes), who after 3 months still couldn't give us an installation date.

Fed up, I spoke to Sky Energy two days before Christmas. Craig was fantastic - turned around a quote incredibly quickly, explained what we needed to do, managed our expectations on timings and clearly articulated next steps and requirements. Cost was pretty much on par with the other group we'd originally signed for - not the cheapest, but not the most expensive. A fair blend combined with great service.

We got an installation date confirmed in between Christmas and New Years, and had some interactions with the wider team through January - every single interaction was with a friendly, helpful and supportive team member.
The team who came to install were clear on what we needed, turned up on time, were able to get the job done with a minimum of fuss. Timings were super quick - 6 weeks to install (despite the Christmas/New Years break, and some interesting weather), and about a week or so to connection.

From our experience, things you'll want to look out for:
- people who are willing and wanting to work with you
- happy to explain any questions you have
- keep to their word
- keep you informed
- instill trust that they can deliver what you need, when you need it.

These guys were able to do this for us. Really happy with the support from the team, and Craig thanks so much for making this happen!

note: In regards to working with SolarQuotes. While our choice of working with Sky Energy wasn't sourced via SolarQuotes, after I reached out to their team for help on what to do given the shoddy experience we were getting from one of their recommended providers, the SolarQuotes team were brilliant. Quick to respond, provided three companies to chat to, escalated our issue. Ultimately we found a better solution through Sky Energy, but I did appreciate SolarQuote's support.
Show Details

System still to be installed

Acceped an agreement and paid contract, Sales Process was very professional for all suppliers that where refered.
Show Details

Excellent Experience

Quoting was to the point and took in my needs and ideas.
Installation was quick and well-organized independent inspector was impressed by quality of work.

Inverter rating: 5/5
Show Details

Best Solar Service

I went with Sky Energy for my solar install after reading some positive reviews and reasonable pricing on a LG 10 KW solar battery and a 5kw Hybrid Sungrow inverter and added another 2.2 KW to my exsisting 3KW system and they were a great team from the start of the process.
Inverter rating: 5/5
Show Details
Sky Energy Were fantastic. They provide so much more in services than other companies and they are all
very genuine people.

Recommending to all my friends and family.

Panel rating: 5/5
Show Details

Right Choice Solar Energy

I had Sky Energy Systems install my 5.1kW QCELL 10kWh LG system about 2 years ago. I have had a couple minor issues like firmware updates and a battery reset that required a couple of phone calls. The response from SES has been nothing short of first class. I luckily have the mobile phone number of one of their owners (Sam). Very recently I had to call as my battery was showing 0%. Sam couldn’t take my call so I left a VM, not even 10 minutes later I get a call from one of their engineers who walks me through the simple process of resetting the battery. This company truly cares, not only about their customers, but also the solar industry as a whole. The dedication they consistently show to support their products and installations Is a credit to Sky Energy Systems. Long may they help the public go solar, onya Sky Energy Systems!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Good deal

Great sales experience, tried the best to get me the best value for my needs.
Installation is booked in for later next month.
Can't fault customer service
Show Details

Fantastic service

Excellent customer service
Installation in progress. Seamless to date
No detail re performance of the system yet but I’m optimistic
Show Details

Original Review on 28-03-2019:

Great personal service and a high quality system, but a six week wait for installation (during which they held a deposit). Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 4/5
Installation: N/A
Customer Service: 4/5

8 months later we asked Paul: "Are you happy with the performance of your system so far?"

Yes, it was definitely a good investment. We have some excess power we can't export to the grid, I'll need to get a Tesla to make use of it.
Show Details
Fantastic service! There is a big tree in front of my house, the technician solve the problem for us! we are very happy go with EGING panels! looks nice!
Panel rating: 5/5
Show Details

Original Review on 16-09-2018:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: N/A
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked MICHAEL: "Are you happy with the performance of your system so far?"

Yes it has
Show Details

Was recommended by a friend and I am glad I went with Sky Energy

Sales process was excellent, and followed up with calls or emails to keep me up to date with order. Installation was very professional and they explained everything to me before they left. Followup service has been spot on and they ensured grid connection was done.

Excellent service, provided all the information I needed to consider my options and did not try to sell me a battery as I may not even need one.
Show Details
Show Details
Had some minor glitches after install and the after sales service has been fantastic, most company's forget you once you signed on the dotted line.
they even sent out a movie voucher even after I advised I was happy.
I would highly recommend Sky Energy Systems, I will be getting battery hook up some time in the future and they will be my company of choice
Show Details
Installer had issues on our property as it was a rural property, but they fixed all issues and gave us compensation, which was nice!
Inverter rating: 2/5
Show Details
Show Details
The inverter needs resetting often.after receiving our first bill , we can assess it will take seven + years to recoup our money...hardly worth the effort !AGL our supplier , since the installation have increased our supply charges & our kwh charge .
Show Details
Have always been able to contact someone if theres a problem no mucking about, quick to respond and great installation job!
Show Details
Show Details
Show Details
 To get your quotes, please enter your postcode: