Solar 2020 - Company Review Notice Solar 2020 - Company Review Notice
Solar 2020

Solar 2020 Reviews

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4.6

Based on 36 ratings

About

We are Perth's Solar Professionals, delivering quality solar installations for residential and commercial projects. We have been in the business for 5 years. The owners are electrical contractors with combined 40 years experience in the electrical industry.

The team at Solar 2020 are certified electrical contractors. We have experience in safely installing solar energy systems for homes & businesses. We are accredited with the Clean Energy Council of Australia and demonstrate competence in design/installation of solar power systems.

Our focus is on installing high quality solar energy systems using reputable PV modules and inverters from the world’s top solar manufacturers. We specialize in Residential and Commercial solar PV installations and Solar Hot Water. Experience from numerous solar installations has taught us the importance of using quality tried & tested PV modules can have a significant impact on the efficiency of your solar energy system. To deliver on our promise of quality solar energy solutions we only use the highest quality component.

We have installed over 2MW of residential solar power and over 300KW of Commercial solar power. We provide our services up to 500 km from the Perth Metro region.

Solar 2020 has consummate commercial experience in designing and installing high efficiency solar energy systems. Have the added piece of mind knowing that you are working with electrical contractors and certified solar agents who can take care of all the necessary paperwork to get you the best return from the government run incentives.

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar 2020 Reviews (36)

Show Most Recent reviews from All time

Average Scores

4.6/5

Value for money

4.7/5

Quality of System

4.7/5

Installation

4.5/5

Customer Service

  • 5 star 16
  • 4 star 18
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Multiple failures in communication and submission of applications. Would not recommend them, we gave up eventually.

Multiple problems with these guys, most of it due to them being busy I’m guessing but after multiple failures by them to submit paperwork and applications we eventually gave up emailing them. I hope their workmanship is better than their ability to reply to emails and click the send button. Much time wasted for no result. We will happily pay more elsewhere than waste any more time with them.
Inverter rating: 4/5
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Great to deal with

John and Alan are the real deal - no BS, no pressure, just an appropriate system for a fair price installed very professionally. Looking forward to seeing how it performs over the year.
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not installed as yet

most Solar suppliers wanted to sell me what they preferred and not what I wanted. Some even ignored my request for quotes on quality systems and just quoted on their preferred product even if it was 2nd or 3rd rate.
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Alan and John are great guys to deal with. They did not ask for a deposit and straight forward details with no "bs". I add a 3ph smart meter for a for a very good price before we did the install and all went well. I will go back with them on our future upgrades or new system.
Panel rating: 5/5
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Simply the best installation.

With Solar2020 all steps were so easy .. they were friendly and responsive .. the installation was quick and clean. They left some of the Meter change and final connection to the grid with me which was ok. Great company.
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Smooth Installation

Polite, Loads of information and helpful advice given with patience! Quick and smooth install on the day, a great experience from start to finish. Highly recommended.
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Great install.

I enquired over email about a 5kw fronius inverter with 6.6kw of panel with Solar2020 and Alan got back to me that night with a quote for several options. This suited me as i didn't want to deal with a solar company salesman and from research i knew a rough cost.

Synergy did their thing in 3 or 4 days, Alan and John arrived on time, were friendly, communicated everythin, did a great install and left no mess.

It couldn't have gone any better or easier.

Panel rating: 5/5
Inverter rating: 5/5
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Great guys, a great system and a great price

Easy and transparent to deal with. Punctual on install and great guys to boot. Everything done for us with no cut corners. Would highly recommend!
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Original Review on 07-11-2018:

All dealings were by email but that suited me and all information was thorough, accurate and honest. No BS sales tactics or hassle, just a straight up honest quote for an LG / Fronius system.
All steps were clearly laid out. On the day they were on time and did a very tidy, efficient job. I'm very happy with the outcome.
Fabulous experience all round.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Luke: "Are you happy with the performance of your system so far?"

Yes, excellent performance as estimated by the installer Solar2020, who overall did a fantastic setup.
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The team at Solar2020 did a great job of the installation of our solar system, being a Fronius Symo 5kw inverter with 20 (6.65kw) LG Neon2 panels.

I did a lot of research in to both inverter and panel options, where build quality, warranty and manufacturer stability were important to me. Finding an installer was easy there after, I contacted LG and they pointed me towards Solar2020 as they are an accredited LG installers which no doubt will count when it comes to possible warranty claims.

In saying that whilst doing my research I got saveral other quotes for other systems as well as Fronius / LG. I found that most installers will install what ever you want, but they will ‘encourage’ you to buy what they have stacked in their warehouse at the time and if you want anything different, they aren’t competitive on price.

Solar2020 don’t do the whole sales rep drill, they focus on high quality hardware and do an equally quality job putting the system together

I highly recommend Solar2020 as an installer
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Fast and efficient install. Very good price and very quick to reply to emails. Took LG panels and a Fronius inverter. Very happy with Job. Neat and tidy in garage and roof looks great. Would highly reccomend this company.
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Original Review on 16-04-2017:

Easy company to deal with - responded to questions, no payment required until install completed. Came back readily after install/payment stage to readjust a setting on the inverter
Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Edward: "Are you happy with the performance of your system so far?"

Yes
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I found the information on your site very helpful. I went with solar edge inverter and LG panels- long warranties and high performance more important than initial cost. Very helpful guys at Solar 2020.
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Alan and John from Solar2020 were fantastic great price with the a great quality LG neon2 system and Fronius Inverter very clean and efficient in their workmanship very happy with our system.
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After our first installer messed up with the design and didn’t come up with a solution that sticks to the original design we had to find a new installer. We approached three companies and Solar2020 was the only company who exactly knew what needs to be done in regards to our approved applications from Synergy and Western Power as we already had a smart meter installed.

Solar2020 provided the best value for money and weren’t pushy at all. They have very quick response times and answered all our questions. On the day of installation, they arrived on time and when they identified a potential issue they explained it very well including possible solution options. Luckily, there wasn’t an issue at the end as they figured out another way of doing it to satisfy our requirement.

Thanks for going above and beyond, Alan & John – we highly appreciate it :-)

If you want high quality products for a good price and sales people who actually know the installation process as they also installing solar systems by themselves, then Alan and John are your guys!
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From the three quote suggestions,
one failed to respond (or did not leave a message)
One pushed one product only although later offered alternatives when i resisted. Eventually stopped answering my emails.
The final company was fine, generally responsive and paid two visits to my house to assist. However they generally pushed cheaper brands and i was not convinced of the value for money so i put the process on hold. I have since started the process again with a new installer who was extremely thorough. Panels yet to be installed.
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Work was done mostly professionally. System is really good with LG panels and fronius Inverter but comminucation have to be improved. If you want a good system with not being ripped off these are the guys.
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Solar 2020 were not at all pushy, very well priced and excellent system and service

-One was very pushy and were trying the hard sales tactics and kept trying for us to sign a contract even when we said we needed to do more research!

-Another made an appointment to visit us to quote on the job, so we made sure we were both home, we waited for over 1/2 hour before calling him as he was late, he then told us he never had the appointment. even though we had a text confirmation.

-The final one felt a bit amataturish, they gave us a general quote but we didn't feel confident with them.
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Alan was first class, he installed the panels and explained everything and system is working well. Would highly recommend for price, quality and service.
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Very professional right from quote to installation. Plenty of info supplied beforehand. System performs as stated.Showed me right through the system and app after install. On time and great quality work. Would recommend.
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Original Review on 19-04-2016:

Overall a top company every thing explained even had samples of the product, which no one else had, no sales pressure, really pleased with solar 2020.
They are dearer than lots of other companies but it is an LG system.
Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

9 months later we asked Terry: "Are you happy with the performance of your system so far?"

The whole system has performed without a glitch,so far,the company that quoted/installed were first class,would recommend them to anyone
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I really was happy with both Allan and John. They were both honest and genuine with their approach. I spent a lot of time reading on whirlpool and on this site.

I am very happy with the quality of workmanship and no BS attitude. They mainly supply only good quality panels and inverter. LG and Fronius.

They were never pushy at all, it’s like you tell them what you want and they come and do it and will provide suggestions if you are unsure about anything.

They helped with the setup of the smart meter and everything was working perfect when they left. I would recommended them to anyone.
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So far absolutely loving the system, only 1 glitch and that was with the smartmeter but that could have been our impatience. I rated the system as fantastic even though it is early days. The installation company were very helpful, gave advice and were very efficient with the installation. Very happy with their service.
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Alan and John are great guys, good communication while installing, and perfect system, love it! We have the Fronius inverter with Smart Meter, which was an extra $500 but worth every dollar! So fun to see what you produce, what you use, which appliances you can run together without using the grid etc. Following their advice, we have installed 25 panels (Canadian), which delivers around the max of 5kWh almost every day now for many hours a day.
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Would gladly recommend Alan and John to anybody who is looking for quality system and value for money.
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Love the app on the phone ,personell were really friendly and helpful.
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Intially went to Infinite Energy despite the 3 quotes recommended via solar quotes, as they had been recommended by someone who has used them. However, they recommended Solar2020 as my roof space was limited and that I would best to use micro-inverters. They were impressive in their customer service as were Solar2020 who ultimately installed my system
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Solar 2020 have been really good from the quotes and understanding my requirements to an excellent installation.
Would recommend them to anyone.
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Well i can't rate Solar 2020 high enough they exceeded all of my expectations plus more, they don't pressure with sales pitches and the quality of there workmanship is second to none.
The system is producing more than predicted even with low shading in the early morning so i'm all smiles.
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Great experience with all of the companies you recommended but ultimately went with one that had a good reputation on Whirlpool forums that also provided me with best combination of price, quality, service and warranty peace of mind.
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Advanced Solar Technology very pushy sales loaded with sales pitch for what was inferior products compared to the rest for much the same price as the rest. Also tried to push a strange set up, which in hindsight seems more likely an attempt to offload excess stock than benefit me.
Infinite Energy very good, nearly did deal with them but in the end Solar 2020 just beat them by offering similar quality at a better price
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