Superior Solar Solutions - Company Review Notice Superior Solar Solutions - Company Review Notice
Superior Solar Solutions

Superior Solar Solutions Reviews

3.1

Based on 3 ratings

About

Superior Solar Solutions is a Solar Power Installation company based in Tamborine and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Inverter brands previously installed

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Superior Solar Solutions Reviews (3)

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Average Scores

3.0/5

Value for money

3.0/5

Quality of System

3.0/5

Installation

3.3/5

Customer Service

  • 5 star 0
  • 4 star 1
  • 3 star 1
  • 2 star 1
  • 1 star 0

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We had 1.5 on our house but it was too small so went to an Information meeting (Get Of The Grid) at the local bowl club one night to find out more about solar. Made an appointment so the company came around looked at our last 6 bills told us what we needed, so we signed up. Was supposed to be 6.1 with 20 panels plus 6 batteries backup in cabinet. when they arrived we ended up with 5 batteries and 24 panels only 6k. Our bill only dropped by half so phoned took many phone calls before any one got back to us. We complained so they sent a local guy around and he said all was working and we needed about 20 batteries. Last July we had an electrician come around he turned off 3 batteries as they were not working told us he would look into it last we saw of him. Then this year we had the guy that checked the system for the Ipswich company come around he took some of our paperwork and disconnected the 3 dead batteries, has not been back. so no we are NOT VERY HAPPY. We paid $25,000 for the system and the Company got the rebate of $4000. We were told 5 year inverter warranty, batteries usually last 10 maybe 15 years. They were $2500 each. Solax power , solar 360 X-Hybrid Manager unit. The owner told me he has been out of business for 12 months.
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Original Review on 04-05-2016:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Dave: "Are you happy with the performance of your system so far?"

Yes performing great
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Our carbon tracker, which we paid extra for, is not working and will be another 2 weeks until engineer can come. Something to do with sim card.
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