FutureGen Power Pty Ltd

FutureGen Power Pty Ltd Reviews

About

FutureGen Power Pty Ltd is a Solar Power Installation company based in Randwick and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

FutureGen Power Pty Ltd Reviews (3)

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Average Scores

4.3/5

Value for money

4.3/5

Quality of System

5.0/5

Installation

4.3/5

Customer Service

  • 5 star 1
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Customer Service: Would have rated as Good as all my questions concerning quality of product , warranties etc were fully answered to my satisfaction and in accord with product info provided by Solar Quotes .com ;however I've reduced my rating to average as the administration seemed to have overlooked my deposit payment until I followed up with a reminder resulting in a minor delay in the installation process which has already been advised as 8 to 12 weeks . I would suggest that the Company needs to look at service post offer acceptance by keeping the client informed regularly on progress. (similar to waiting on a phone...eg "your call has moved up in the queue etc" !)
The consultant provided excellent service and called to complete a physical survey of the roof within days of my acceptance of the quotation.
Quality of Installation is yet to be determined.
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The owner of the company Mr Alan Smith sat down for three days and explained all about the system and it's workings and the cost and the refunds. We are very happy with Mr. Smith and his company.
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