SunUp Solar Solutions

SunUp Solar Solutions Reviews

About

SunUp Solar Solutions is a Solar Power Installation company based in Nerang and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

SunUp Solar Solutions Reviews (5)

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Average Scores

4.4/5

Value for money

4.7/5

Quality of System

3.5/5

Installation

3.8/5

Customer Service

  • 5 star 2
  • 4 star 1
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Supplier cancelled our order and refunded our deposit due to disagreement about how to do the job safely. We required them to do the roof work safely and compliant with Workcover rules. We specified this prior to the quote - repeated it in the initial stages. When we found they were doing a similar job nearby in a way that is not compliant, we contacted them. They would not discuss the issue with us and were very rude until they stopped communicating altogether. We were happy to proceed with the job as long as safety harnesses were worn on the roof - they decided not to proceed and refunded our deposit. We are now looking for another installer. A really disappointing experience given that our initial concerns could have been easily and politely dealt with.
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The system is currently being installed so I can't comment on how good the system is yet.
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There was a problem with the inverter which was not working at full capasicity for about a month but they finally sorted it out, the electrician they used kept up till he found it.
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The only company I received a quote from that I felt I could trust completely.
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