Treac Reviews
3.5
Leave a review Based on 5 reviews
- 5 star 1
- 4 star 1
- 3 star 1
- 2 star 0
- 1 star 2
Average Customer Review
- Value 3.50
- System Quality 3.25
- Customer Service 2.80
- Installation 4.50
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About Treac, Solar Installers
Treac is a Solar Power Installation company based in Frankston and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Treac Solar Reviews
Had our solar installed in July 2017 in the last few months it has stopped working and I cannot contact the company tried email and telephone number, no success.
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The whole experience was overall fantastic
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I have been very impressed with customer service from Shaun, who has walked me through all aspects of the system eg size etc. and prompt call after installation to make sure that I was happy with everything. Also Ben who was the initial point of contact was very helpful.
Installation went very well, installer was efficient and courteous and explained system after installation, removed old hot water meter to give me more efficiency from solar, which I didn’t expect and also replaced cracked tile on the roof that he found.
Only downside for me re installation is that I now have to pay to get TV aerial and Foxtel satellite dish moved to get maximum results.
I would have no hesitation in recommending treac to anyone as they are very professional in customer service and installation Show additional information
Installation went very well, installer was efficient and courteous and explained system after installation, removed old hot water meter to give me more efficiency from solar, which I didn’t expect and also replaced cracked tile on the roof that he found.
Only downside for me re installation is that I now have to pay to get TV aerial and Foxtel satellite dish moved to get maximum results.
I would have no hesitation in recommending treac to anyone as they are very professional in customer service and installation Show additional information
This was a known bankrupt company which has been bought by a new owner. There was not the level of professionalism I expected from them and I would say they are having teething problems. At one stage one of their staff rang me and said they could not get an electrician to do the installation, when I already had advice from another staff of the installation date. The instal went well, the checkers approved it, my power provider was advised of the installation and I am in the process of being upgraded to be paid for power back to the grid. If my granddaughter had not been working there, (she has since left) I would not have chosen them.
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