Treac Reviews
2.8
Leave a review Based on 10 reviews
- 5 star 1
- 4 star 1
- 3 star 3
- 2 star 0
- 1 star 5
Average Customer Review
- Value 2.67
- System Quality 2.75
- Customer Service 2.10
- Installation 3.67
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About Treac, Solar Installers
Treac is a Solar Power Installation company based in Frankston and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Treac Solar Reviews
This company took my money and didn’t even turn up to conduct the installation. They don’t return phone calls and closed down their website and Facebook.
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Basically lost money. Four months of phone calls and email now the web site is down and the phones disconnected. Solar cowboys, should’ve tried others.
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Do not trust this company .I paid $1850 to install 5kW system but after paid deposit they did not answer call and not respond email and I cancel order within 10 day cooling off period but still they did not refund my money .
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Treac has destroyed my 5.7kW system that i did have running and the battery system they installed in 23 April 2018. It is now 23 July and my bill has risen $500 and they do not answer calls. My kids enjoy very cold nights as we cant afford to run heaters .Do not recommend this company in Sydney at all
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Had our solar installed in July 2017 in the last few months it has stopped working and I cannot contact the company tried email and telephone number, no success.
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The whole experience was overall fantastic
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I have been very impressed with customer service from Shaun, who has walked me through all aspects of the system eg size etc. and prompt call after installation to make sure that I was happy with everything. Also Ben who was the initial point of contact was very helpful.
Installation went very well, installer was efficient and courteous and explained system after installation, removed old hot water meter to give me more efficiency from solar, which I didn’t expect and also replaced cracked tile on the roof that he found.
Only downside for me re installation is that I now have to pay to get TV aerial and Foxtel satellite dish moved to get maximum results.
I would have no hesitation in recommending treac to anyone as they are very professional in customer service and installation Show additional information
Installation went very well, installer was efficient and courteous and explained system after installation, removed old hot water meter to give me more efficiency from solar, which I didn’t expect and also replaced cracked tile on the roof that he found.
Only downside for me re installation is that I now have to pay to get TV aerial and Foxtel satellite dish moved to get maximum results.
I would have no hesitation in recommending treac to anyone as they are very professional in customer service and installation Show additional information
This was a known bankrupt company which has been bought by a new owner. There was not the level of professionalism I expected from them and I would say they are having teething problems. At one stage one of their staff rang me and said they could not get an electrician to do the installation, when I already had advice from another staff of the installation date. The instal went well, the checkers approved it, my power provider was advised of the installation and I am in the process of being upgraded to be paid for power back to the grid. If my granddaughter had not been working there, (she has since left) I would not have chosen them.
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