Honey Solar Pty Ltd Reviews
About
Honey Solar provides one-stop service from system design to installation and after-sale support. Our CEC accredited designer and installer will provide professional advice for your solar needs. Quality of service is at the top of our mind. Our own in-house installation team will install your system to ensure highest level of quality is achieved.
Reviewers report paying: $6,900 - $7,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter, battery and EV charger brands
Inverter brands currently installed
Inverter brands previously installed
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Honey Solar Pty Ltd Reviews (13)
Show Most Recent reviews from All time
Average Scores
4.8/5
Value for money
4.9/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 10
- 4 star 3
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
14 August 2024
18 July 2024
Great customer service, fantastic installer and willing to problem solve
Sales and quoting process was easy. We had limited room in our board and the installer (Kevin) came out to assess and proposed solutions for the install to ensure we got what we wanted. Ellie who did the quote was on time and was very polite and professional. We have kept in touch as I've had questions since the installation as well and Ellie has been very prompt and helpful.16 July 2024
Exceptional Solar Panel Installation Experience with Honey Solar
I recently chose Honey Solar Pty Ltd for my solar panel installation, and I couldn't be more pleased with their service. From start to finish, the process was seamless and stress-free.The team at Honey Solar Pty Ltd was incredibly professional and knowledgeable. They provided a detailed in-house quote and patiently answered all my questions, ensuring I understood every aspect of the installation process. Their customer service was top-notch, making me feel valued and respected as a customer. On the day of installation, the technicians Kevin and Lee arrived promptly and worked efficiently. They demonstrated excellent craftsmanship and attention to detail, ensuring the solar panels were installed perfectly. The installation site was left clean and tidy, reflecting their commitment to quality work.
I highly recommend Honey Solar Pty Ltd to anyone considering solar panel installation.
01 July 2024
Original Review on 04-09-2023:
Very happy with service, price and installation
Honey Solar were prompt, patient, informative and professional. Communication was amazing and their quote was very reasonable. The install was seamless and I could not recommend them more highly. Fantastic job from start to finish!10 months later we asked Donna: "Are you happy with the performance of your system so far?"
Yes !26 June 2024
Garrys install
I had a number of quotes but decided to go ahead with Honey Solar. Ellie come at visited our house and gave us a number of options to chose from. Her manner was relaxed and hepful not like the high pressure tactics of some of the other installets.The quotes from her arrived soon after her visit and were very competitive. We arranged a date for installation and they arrive on time and competitive the installation in one day. The quality of there workmanship was good and they took time to ensure there would be no leaks from the tiled roof.I am very happy with the job they did and would be happy to recommed them to others
Panel rating: 4/5
Inverter rating: 4/5
24 June 2024
Great advice and installation.
The sales lady gave me good advice what system i should have based on how much I spent on electricity and how big the system should be to fulfill all my need. The quote came back in a reasonable figure. The installation went thru smoothly and no hassle. The system works instantly as soon as the system is up. All the paperwork are being taken care of by the installer. I have great respect on this company.12 April 2024
Professional service
Good and attentive, efficient and professional service provided. Very helpful in pointing out the critical preparation work, particularly in the area of electrical board upgrade and smart meter exchange before proceeding the installation. Other competitors would just simply sell their products without cautioning the customer. Honey Solar had provided real and practical solutions from start to finishing the project. Highly recommended.Inverter rating: 3/5
01 April 2024
Knowledgeable and experience installer!
Honey Solar impressed me with their speed and professionalism throughout the entire process.Ellie conducted an on-site inspection to discuss my options. She patiently explained the installation and how to maximise my system given the limited roof space.
The installation was completed by Kevin who was very thorough and ensured that I fully understood how to use and maintain the system.
From the initial consultation to the final installation, Honey Solar provided exceptional customer service. They were always happy to answer my questions and address any concerns I had.
I'm very happy with the overall outcome and
would highly recommend Honey Solar to anyone considering solar panels.
20 March 2024
A very positive consumer experience
Was impressed with the whole site visit-quote-ordering-installing-organising grid paperwork process about 3 weeks in all.Communication was proactive, not pushy but useful, outlining options. As an electrical engineer I was impressed with the detailed technical knowledge about all aspects. Install on schedule complete in one day site left clean. Very low stress experience would definitely recommend.
19 October 2023
Hello Honey Solar! A specially to Ellie and Kevin. Want to Thank you again for your professional work done on my new Solar system. I
Hello Honey Solar!Especially to Ellie and Kevin. Want to Thank you again for your professional work done on my new Solar system. I had pleasure and no stress to have business with Honey Solar. I am looking to have even more job done. I want to expand my Green house eco system. I have plans to install the battery for my system, Ev charger, Hot water Heat pump controller upgrade from my instant gas hot water system. So we can use all Green power generated during the day. Honey Solar from the beginning was different to other installers. You will know this from your first appointment. Ellie acted as a professional all the way. Ellie has explained all products in a simple and NO pushy manner at all. At the time of our first appointment, I was already overwhelmed with all the "Solar thing", I spend months of researching on Solar ,was getting quotes and learning technical data as well I nearly paid to the other Solar company which was not existed at all, I have done just simple check,such as physical address and licensing check. They has been not existing at the address they stated .
So after that I was very Angry and frustrated .Fraudulent companies are existing in Australi .I wanted nothing after that…I have took a small break and started all over again .I have come across Honey solar. Has been recommend by Solar Quotes.
I can tell , that's all you need !!! Honey Solar on your side !!! No stress anymore!!! No need to look anywhere!!! I have chosen Solar Edge Home Hub inverter 10 Kw. + 13.2 Kw Trina panels. and I am very happy ! System production ranges from 77 kw/h on Sunny day to 44 kw/h on Rainy day. And this is not Summer yet !
So the system was installed on 10 th of September 2023. Installation was done in less than 2 weeks from deposit placed, as promised. With No "Stress again".
In house Honey solar installation team arrived on time. Job was done in about 6-7 hours. All custom Solar System requests has been met, location and cabling was neatly done. A special Thank you to the Team for replacing some broken tiles as well as my gutter joint was leaking and Ventilation pipe , Kevin resealed that all at no extra charge, as courtesy from Honey Solar. As well a cover/ protection box for my inverter was installed free of charge, I have purchased it at an external shop , but at my cost.
All job was done professionally. That mean all job was done up to Australian standard. Team left my house clean with no boxes or wires on the floor. Guys been happy and smiling all the time .
Experience was very Positive! I definitely recommend Honey Solar team for your projects.
Communication with Ellie in regards Equipment, installation, Energy Providers, has been answered within a couple of hours or even minutes if Ellie was available at that point. All questions has been professionally answered and clear. All documentation for Solar System has been provided at appropriate time frame. Ellie helped with all paperwork required for Solar System connection to the grid. Smart meter installation, Etc.That is the only part take time. But Ellie was all the way behind our back and supportive. Quotation negotiations has been adequate in our favor.Honey Solar is not the cheapest and not ripping off, good pricing and the service is 5 stars.
Again definitely recommend to any Family that need Solar.
If Anyone needs more info or references on the Solar system and Honey Solar.
Keep doing excellent work Honey Solar. :)
Panel rating: 5/5
Inverter rating: 5/5
09 March 2023
quick delivery; good value for money
Sales process was very smooth. Ellie was on top of things and quick to respond.I found the team very knowledgeable and delivering good quality work.
Kevin (the person who did most of the electrical work) was able to explain the work that needed to be done and the regulations that were to be followed. The team was able to install the panels and inverter as per my requests.
From first contact to delivery and installing was less than 10 days.
kudos!
15 November 2022
Great team to work with
Carl from Honey Solar was professional and knowledgeable. He worked hard to get me the right combination of time, value for money and quality.The install team paid alot of attention to detail and did a great job.
Since my initial install, I've recommend Honey Solar to my friends and family.
Inverter rating: 5/5
27 September 2022
Great install and expert advice
Kevin and his his team did a fantastic job of supplying and installing solar on our 2 storey home.Honey solar were the only company out 3 that I asked to quote , that actually got on our roof and checked for suitability and size properly.
Great experience in dealing with Honey Solar from start to finish.
Highly recommend them to anyone who wants the best solar products and tradesman who take great pride in their workmanship.
Panel rating: 5/5
Inverter rating: 5/5
Excellent customer service, stress free experience
Excellent customer service, from quoting, installation and post sales support. We had a 10kw system quoted and the price is competitive considering we have an old system that needed to be removed as well. The quote is very comprehensive and Ellie is very detailed and patient in making everything easy to understand. On the day of installation, Kevin and crew was there on time and managed to finish the job in 1 day as promised. Site was left clean and tidy and proper handover was done even though it was quite late in the day already. All in all, a very stress free experience and couldn't find fault in the customer service. Highly recommended!