Sungrow solar inverters reviews

Based on 604 ratings Aus Ranking

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  • 2 star 7
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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

Bought From: Beyond Solar Show additional information
Bought From: EcoSmart Solar Rockhampton Show additional information
Bought From: Global Solar Solutions Show additional information
Bought From: JNT Electrical Show additional information
Bought From: SolarWide Pty Ltd Show additional information
Bought From: Greensure Show additional information
Bought From: Yuma Energy Show additional information
Bought From: Clipsal Solar Adelaide Show additional information
Bought From: Solar Run Show additional information
Bought From: InStyle Solar Show additional information
Bought From: JNT Electrical Show additional information
Bought From: Energy Hub Inner Show additional information
The cooling fan is a little noisy when the system is very hot.
The boot startup runs the fan briefly at high speed which we can hear. The system attempts to start a few times each morning
Bought From: EFS Solar
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I love the wifi connection and the Sungrow App.
Bought From: Proven Energy Solutions
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Bought From: Adam Solar Show additional information
Bought From: Beyond Solar Show additional information
Had a fault on install that needed to be cleared. No issues since then.

Required to use cloud software to access smart meter data which is not ideal. I would prefer direct access to the modbus information. The cloud software is well presented, informative and easy to use to it's credit
Bought From: GI Energy NSW & QLD
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Bought From: Solaire Connect Show additional information
Love the monitoring.
Bought From: Yuma Energy
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Bought From: Your Green Planet Show additional information
Bought From: Sure Solar Pty Ltd Show additional information
Works well, quiet, smart meter and iPhone app integrate well. My wife thought the cables were "ugly", so I have hidden them in aesthetically pleasing cable wrap LOL.
Bought From: Queensland Commercial Solar Pty Ltd
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Bought From: Banana Solar Sydney Show additional information
Bought From: Sunburn Solar Show additional information
Bought From: EnergySA Show additional information
The initial 5kw inverter made a hum (louder than a fridge) once it had reached 5kw for a sustained period. I discussed this with Green Solar who decided it should be replaced.

Since then there has been no problems.
Bought From: Green Solar
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Bought From: GEMEnergy Brisbane Show additional information
Bought From: Pristine Solar Show additional information
Bought From: Queensland Commercial Solar Pty Ltd Show additional information
Bought From: Solar Storage Solutions Pty Ltd Show additional information
Bought From: Pedleys Electrical Service Show additional information
Bought From: Clipsal Solar Sydney Show additional information
Bought From: Apex Solar and Electrical Pty Ltd Show additional information
Bought From: Sungen Show additional information
Bought From: Origin Energy Show additional information
Bought From: G Solar and Electrical Pty Ltd Show additional information
Small unit. Size of a briefcase.
Bought From: Smart Energy Answers South West Sydney D
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Bought From: Essential Energy Solutions Pty Ltd Show additional information
Bought From: Ever Power Solar Show additional information
It's great I can monitor everything from my phone or computer
Bought From: Ultimate Solar Solutions
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Bought From: Qvolt Solar Pty Ltd Show additional information
Bought From: Steve Torpy Electrical and Security and Coastal Solar Solutions Show additional information
Works very well so far
Bought From: Exel Power
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Wifi works well, just waiting for the energy monitor to be installed for better monitoring which was included in price.
Bought From: Captain Green Solar TAS
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I went for a 3 phase
Bought From: Solar Chief
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Bought From: Westside Energy Show additional information
Seems to run very well so far. Been a month, but the mobile app is detailed and helpful, and gives a good picture of what’s going on. Wifi setup was easy and gives access to stats from anywhere.
Bought From: Queensland Commercial Solar Pty Ltd
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Bought From: Sure Solar Pty Ltd Show additional information
Bought From: SolarBright Show additional information
Bought From: Your Green Planet Show additional information

Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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