Sungrow solar inverters reviews

Based on 940 ratings Aus Ranking

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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

Bought From: Solargain ACT Show additional information
I know it is not the top of the range Inverter, but so far all good!
Bought From: Sparkwire Solar
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Bought From: Steve Torpy Electrical and Security and Coastal Solar Solutions Show additional information
Bought From: Central Coast Energy Show additional information
As expected
Bought From: Clipsal Solar Adelaide
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Bought From: Clipsal Solar Melbourne Show additional information
Bought From: I Want Energy Show additional information
Had problems seeing my data on the app & numerous emails to Sungrow went unanswered, however Solarbright were able to resolve it.
Bought From: SolarBright
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There is 17 Jinko and 1 Sungrow 5kw total of 6.29 kwp, I am not sure if the Sungrow is the convertor or part of the system?

Would very much like to monitor/track what is happening and if my present electricity provider power direct is receiving the credits to come off my power bill.
Bought From: Solargain Gippsland
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Bought From: Empire Solar Systems Pty Ltd Show additional information
Very good Inveter.
Bought From: Your Green Planet
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Bought From: Steve Torpy Electrical and Security and Coastal Solar Solutions Show additional information
Bought From: Sparkwire Solar Show additional information
Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Daniel Shea Electrical and Solar Show additional information
Looks very neat & tidy on the wall, provides basic system info at a glance
Bought From: Forwood Energy Group Pty Ltd
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Bought From: Daniel Shea Electrical and Solar Show additional information
Bought From: Sologistics Show additional information
Bought From: Softwave Building Solutions Pty Ltd Show additional information
Had some DC too high fault errors at the start but Sungrow resolved quickly via an OTA firmware update.
Bought From: Softwave Building Solutions Pty Ltd
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To date quote good - iSolarCloud app lets you monitoring
Bought From: SolarWide Pty Ltd
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Bought From: Sunlife Energy Show additional information
Bought From: JNT Electrical Show additional information
Bought From: GI Energy Brisbane Show additional information
Bought From: Sky Power Energy Show additional information
inverter working well , but having problem with app.
Bought From: GI Energy NSW & QLD
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They recommended growatt
Very happy with sun grow inverter
Bought From: Sunstainable Victoria
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I really love how the inverter has wifi on it so you can download the app and actually monitor your energy production.
Bought From: Central Solar Services
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Bought From: MJ Solar Solutions Lake Macq Show additional information
Bought From: Ever Power Solar Show additional information
Bought From: Greenbank Solar Show additional information
Bought From: Forwood Energy Group Pty Ltd Show additional information
Bought From: Mondiaux Pty Ltd Show additional information
Bought From: Sungen Show additional information
Have good warranty and are well supported
Bought From: Rockys Solar
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Bought From: SolarBright Show additional information
Bought From: SolarBright Show additional information
Bought From: Arise Solar Show additional information
Bought From: SolarBright Show additional information
Bought From: SolarBright Show additional information
Bought From: Dillon and Kenzie Electrical Co Show additional information
Bought From: Your Green Planet Show additional information
Bought From: Dillon and Kenzie Electrical Co Show additional information
While generation data is stored by the inverter and available for display on the internet app, it would be great if there were a way to download the data to my PC for further analysis in a spreadsheet.
Bought From: Solenergy Group Brisbane
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Bought From: Accord Electrical Show additional information
I have been very surprised of how good the monitoring app is and to be honest
never expected it to be so good.
Bought From: Your Green Planet
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Very happy with our Sungrow inverter. The app and website are a bit clunky but functional and provide full monitoring. At night time when the inverter is not running the app does not provide real time usage data but the total are updated once the inverter comes back online. The inverter itself outputs a high pitched hum while it is operating but this is only noticeable when you are in the garage where it is mounted. The warranty was 5 years with an additional 5 years parts warranty once registered. This was easy enough to do with the serial number following the installation.
Bought From: Solargain Brisbane
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Bought From: Zeneco Energy Pty Ltd Show additional information
Bought From: Forwood Energy Group Pty Ltd Show additional information
Very quiet and compact.
Bought From: Raw Power and Lighting
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Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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