Sungrow solar inverters reviews

Based on 783 ratings Aus Ranking

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About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company claims more than 100GW of Sungrow inverter capacity has been deployed worldwide and that it has 15% global market share.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their needs, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC.

Sungrow Warranty Notes

Sungrow offers a standard product warranty of a period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

If you own a Sungrow solar inverter, we invite you to share your experience with other visitors to this page by adding your review.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they have shipped a firmware update that has fixed the flaws.

Sungrow Solar Inverter Reviews

Bought From: Infinite Energy WA Show additional information
Bought From: GI Energy Brisbane Show additional information
Bought From: EOC Energy Show additional information
Bought From: East Coast Energy Solutions Pty Ltd Show additional information
Bought From: DMG Solar Technology Show additional information
Broke after 6 days. But I appreciate this may just be bad luck. The app was really good and I was very happy for the 6 days it lasted. Sungrow seemed to have approved the warranty replacement very quickly.
Bought From: GI Energy Brisbane
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Bought From: DMG Solar Technology Show additional information
Absolutely no issues ....just hangs on the wall and does its job day after day.
Bought From: Smart Energy Answers Sydney Northern Beaches
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The inverter appears to work well. Although their monitoring app is easy to use it is fairly basic compared to others I've seen.
Bought From: Sure Solar Pty Ltd
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Bought From: SunPeople Show additional information
Bought From: Smart Energy Answers Newcastle D Show additional information
Appears to be working perfectly.
Bought From: Sunlogics
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Bought From: AC Electrical - Bundaberg/Fraser Coast/Gladstone Solar Show additional information
Great output so far
Bought From: InStyle Solar
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Bought From: SEM Brisbane Show additional information
I have had no problems with it and it seems to be functioning well.
Bought From: My Energy Group Melbourne
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Bought From: Ahlec Pty Ltd Show additional information
Bought From: East Coast Energy Solutions Pty Ltd Show additional information
Seems good.
Bought From: The Electric Guy Pty Ltd
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Bought From: Your Green Planet Show additional information
Bought From: Essential Energy Solutions Pty Ltd Show additional information
Bought From: Raw Power and Lighting Show additional information
Bought From: Adam Solar Show additional information
Very happy
Bought From: 247 Energy
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Bought From: NRG Solar - National Renewable Group Show additional information
Bought From: IQ Solar Show additional information
Bought From: East Coast Energy Solutions Pty Ltd Show additional information
Bought From: Lumax Solar Pty Ltd Show additional information
Maybe a bit early to tell but seems to be performing to a high standard.
Bought From: Sungen
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Easy to monitor your hourly power usage and energy export via the sungrow mobile app.
Bought From: I Want Energy
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I would really love to be able to see where my usage is going within my house similarly to some other inverter apps.
Bought From: Solar Run
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Bought From: Raw Power and Lighting Show additional information
Bought From: Adam Solar Show additional information
Bought From: Forwood Energy Group Pty Ltd Show additional information
Bought From: Red Dog Power Company Show additional information
Maybe during the summer the performance will be better but property damage and allotter loses not worth...
Bought From: My Energy Group Melbourne
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Bought From: OneTeam Energy Pty Ltd Show additional information
Inverter had an issue with software update but is working fine now
Bought From: SolarEZE QLD
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Bought From: InStyle Solar Show additional information
Bought From: Ahlec Pty Ltd Show additional information
Bought From: Keystones Electrical QLD Show additional information
Bought From: Ahlec Pty Ltd Show additional information
Bought From: Your Green Planet Show additional information
Bought From: Adapt Energy Gold Coast - Brisbane Show additional information
Why install a 10kw inverter to a 13.5 kw array?
Bought From: Smart Energy Answers ACT
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Bought From: One Power Solar and Electrical Show additional information
Bought From: Your Green Planet Show additional information
The system has been performing very well.

The older 2kW system inverter failed, and SAE Group installed a 3kW Sungrow in it's place. I We also took the opportunity to add a monitoring solution that gets data from both Sungrow inveters and gives me realtime and cumulative readings of the power we are generating, how much is used for local use, how much we take from and input to the grid.

Just waiting for our first bill from our new provider who pays a much higher Feed in Tariff.
Bought From: SAE Group Yamba - Ballina
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Monitoring app is really handy to see how much power you are using and feeding back and easy to use.
Bought From: SAE Group Nth Sunny Coast
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Bought From: Clean Power Australia Pty Ltd Show additional information

Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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