Sungrow solar inverters reviews

Based on 1219 ratings Aus Ranking

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The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Sungrow, Solar Inverters

Sungrow solar inverters review

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company that was established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company says more than 154GW of Sungrow inverter capacity had been deployed worldwide by the end of 2020 and the manufacturer looks set to keep powering ahead in 2021..

Walking the clean energy talk, Sungrow has also committed to sourcing 100% renewable electricity for its operations by 2028.

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW, so should you need specific technical assistance, or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling them, sending them an email, or by dropping in if you happen to live in the area.

Depending on their requirements, customers can choose from a pretty solid range of solutions, including single-phase inverters such the SG3KTL-M, SG4KTL-M and SG5KTL-M; or three phase models such as the SG3KTL-EC, SG5KTL-EC and SG10KTL-EC. Sungrow's inverter range also includes hybrid models including the SH-RT and SH5K.

Sungrow Warranty Notes

Sungrow offers a standard product warranty period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, Sungrow announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. The list of eligible Sungrow inverter models can be found here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period.

If your original installer is no longer in business or contactable, you'll need to lodge a warranty claim with Sungrow.In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty (Sungrow can help you find someone in your area if you call them on the number listed above). If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

Sungrow Hybrid Inverter Cybersecurity Flaw

In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they had shipped a firmware update that has fixed the flaws.

Sungrow is currently listed as an SQ-approved brand. If you're an owner of one of the company's products, we invite you to share your experience with other visitors to this page. You can add your Sungrow solar inverter review by clicking the "leave a review" button at the top of this page.

Sungrow Solar Inverter Reviews

Frequently goes into derated running mode. Keeps tripping my mains - not sure if it is equipment fault or a wiring issue.
Bought From: Pristine Solar
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Bought From: Sure Solar Pty Ltd Show additional information
Bought From: Quest Energy Show additional information
Bought From: SunPeople Show additional information
Bought From: Arkana Energy Group Show additional information
Configuration of the monitoring was challenging and took multiple support calls to resolve.
Bought From: Smart Energy Answers ACT
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So far so good, hopefully it stays that way!
Bought From: Beyond Solar Sydney
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We're very happy with how everything is working.
And after sales service from our supplier was great, they are always happy to answer any questions.
Bought From: Coffs Solar Energy
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Bought From: GI Energy Brisbane Show additional information
Bought From: Xpert Energy Pty Ltd Show additional information
No problems at all with system
Bought From: East Coast Energy Solutions Pty Ltd
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Very happy
Bought From: 247 Energy
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Bought From: IQ Solar Show additional information
After a year the output is pretty decent
Bought From: OneTeam Energy Pty Ltd
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Bought From: SolarEZE QLD Show additional information
It delivers exactly as promised so no worries there. However the web communication is pretty much non existent.
You really can’t rely on the system that’s supposed to talk to your phone. You have to physically go to the inverter to see what’s being produced.
So a bit of a drag. No issues with performance though.
Bought From: Apex Solar and Electrical Pty Ltd
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Bought From: Glenn Renton Electrical Show additional information
Bought From: Lightning Solar & Electrical - Melbourne Show additional information
Bought From: Surge It Solar and Electrical Show additional information
Runs hot, so recommend installing internally. Easy to read display. Working ok to date.
Bought From: All Green Environmental Solutions
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Easy to monitor via the Sungrow App.
Seems reliable and Sungrow customer service has been outstanding.
Bought From: Skylight Energy
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I don’t use the inverter app at all
Bought From: Specialized Solar Bendigo
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Bought From: Nationwide Solar Solutions Show additional information
Bought From: Mondiaux Pty Ltd Show additional information
Bought From: Stag Electrical Solar and Refrigeration Show additional information
Bought From: Target Solar Melbourne Show additional information
Bought From: Goliath Solar and Electrical Show additional information
Bought From: Open Electrical Show additional information
Bought From: GI Energy Brisbane Show additional information
Bought From: Thoroughtec Pty Ltd Show additional information
Bought From: Sunboost Show additional information
Bought From: Smart Energy Group Show additional information
Its operating inside temp is 65 degrees which means the inverter is almost too hot to touch however manufacture claims this is normal operating temp.
Bought From: Essential Energy Solutions Pty Ltd
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Can get very hot
Bought From: Raw Power and Lighting
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Bought From: SolarBright Show additional information
The inverter is still performing without fault to date.
Bought From: OTI Power QLD
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Bought From: Forwood Energy Group Pty Ltd Show additional information
Very happy that it has a 12 year manufacturers warranty.
Bought From: SolarBright
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Very impressed with the monitoring.
Bought From: GI Energy Brisbane
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8KW SG8K-D Premium Sungrow inverter with a 12 year Warranty from Uni Industries Pty Ltd. No problems so far. The app tracks my progress through the day (and night). I have a 10.36KW system and 8KW inverter so when the sun comes up in the morning, the system kicks in and jumps straight up to the maximum instead of angling a curve.

I'm with Qld's Energex and there is a limit of 5KW export to the grid for single phase, so I'm able to have the pool filter running throughout the day and still export 5KW to the grid. From this size inverter, Energex only allows 7.5 to be processed at any time.

I'm looking forward to the cheaper bills and hope to build up a credit ready for unexpected usage!

** 12 month update ** We've had no electricity bill since installing this product. Excellent service and follow up support when we had a hiccup after six months and the app wouldn't work. Uni Industries followed up with Sungrow on our behalf and undertook some electrical work for $120.
Bought From: Uni-Industries
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Got Premium Sungrow For extra 5 years warranty you will need to Make sure your request from installer his CEC installer number. Copy of invoice for proof of purchase and electricial compliance certificate to apply for extra 5yrs warranty.
9 mths later doing well, think saved about $1000 on electricity bills so far.
Bought From: JJA Solar and Electrical Pty Ltd
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Bought From: SolarBright Show additional information
Bought From: 3 Phase Solar Show additional information
So far no problems, still having a problem learning how to understand how to read the information on the app, but I guess that's my fault
Bought From: Solenergy Group Brisbane
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Bought From: Hielscher Electrical and Communications Pty Ltd Show additional information
Bought From: SolarBright Show additional information
1st inverter failed in less then a year, warranty replacement after a month wait. 2nd inverter failed less then six months after replacement, another month wait with no solar. Very poor inverter DO NOT BUY.
Bought From: Sunwise Energy PV
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Bought From: SolarBright Show additional information
Bought From: SAE Group Grafton - Coffs Harbour Show additional information
Bought From: Sunlogics Show additional information

Sungrow has 17 solar inverters in our database

Model DC Voltage AC Power Efficiency
SG10KTL1000V10000 98.00
SG12KTL1000V1200098.00
SG15KTL1000V1500098.00
SG1K5TL450V150095.00
SG1K5TL-31450V1500 95.00
SG20KTL1000V2000098.00
SG2K5TL500Vdc250097.30
SG2K5TL-31500V2500 97.30
SG30KTL1000V3000097.30
SG3KTL520V3000 97.30
SG3KTL-31500V3000 97.30
SG3KTL-M550V300097.40
SG4KTL550V400097.30
SG4KTL-31500V4000 0.00
SG4KTL-M550V400097.60
SG5KTL520V500097.30
SG5KTL-M550V460097.60
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