Replenishable Energy Pty Ltd Reviews

Based on 185 ratings Aus Ranking

  • 5 star 88
  • 4 star 92
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.52
  • System Quality
    4.70
  • Customer Service
    4.76
  • Installation
    4.74

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About Replenishable Energy Pty Ltd, Solar Installers

Replenishable Energy Pty Ltd
Platinum Partner
Replenishable Energy Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 25 152 194 833  ABN active since 20 Jul 2011 | Replenishable Energy Pty Ltd
verified
ACN: 152 194 833  ACN active since 20 Jul 2011 | Replenishable Energy Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 75986 Replenishable Energy Pty Ltd 
verified

Reviewers report paying: $4,550 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Replenishable Energy Pty Ltd is a Solar Power Installation company based in Cairns and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Replenishable Energy Pty Ltd Solar Reviews

6.6kw

Quoting process was easy, initially done remotely then I asked for physical visit which was done promptly. Position of the solar panel plan had to change a few times but in the end it was for the better due to a few factors i.e flute on roof and sun aspect.
Sales and service was very good. Grid connection organised by Replenishable Energy.
Install was completed in approx 5 hours, good workmanship, the team were friendly, on-time as booked and tidied up pretty well when job was completed.
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So far so good

The system was only installed this week. But the rep was friendly and helpful. The people I dealt with on the office phone were always polite and helpful. Being North Queensland during a pandemic, it took about 5 weeks from my deposit to installation. But the installers were here when they said they would be, were very professional, clean and explained things well. Show additional information

Very honest company. They get absolute best price. I shopped around, no one could beat their price. Installers also very professional , awesome neat work. Office staff also very helpful. Thanks guys.

I shopped around everywhere,
Got a great price for fronius and q cell with clenergy racking hot water timer,
Adam was great, showed different options.
Can not recommend this company highly enough.
Very very happy with what I got and how well they installed it.
Office staff also very helpful.
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Brett Mackenzie - Mooroobool Cairns

Everything was done as per agreed timeframes.

Quality system at right price.

Organised Ergon Energy to swap meters over.

System working well.
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Efficient installation

Initial consultation was informative and gave good choices of different systems. Physical layout was different to what was initially suggested, but it was noted at the time that the exact layout would depend on the installers. Installation was very efficient and connection was immediate. Show additional information

Replentishable Energy

The guys did a good job, required a call back to straighten out wonky panels, and don't believe their app that overlays panels on your roof they use when quoting, it turned out they couldn't fit as many panels as quoted when installing. They really need to get up on the roof and do a real measure to quote accurately. Anyways, turned out good in the end they admitted their mistake and put in an optimised system for the same price but with a few less panels than quoted. They seem like a good local company and they get back to you quick with any questions. They beat other companies with a quote by at least 2 weeks, by which stage we had already locked in Replentishable energy. The installers were friendly and helpful, and overall great customer service. Show additional information

Efficient, friendly quality service

Very happy with my experience from start to finish. You can tell its a family owned business because of the extra effort they put in, from the customer service through to professional installation. Everything was ready to go and operating by the end of the day with instant access to a monitoring app so I could see it already working. Thanks for your service and happily accommodating my extra 'Electrical requests'. Highly recommended Show additional information

Professional installation

Execellent installation and service from the sales team. They organised our connection to the grid. Show additional information

Professional and quality install and equipment

The owner came to my home and explained several options and then gave me a recommendation of which system he would install. I took this advise, and the install was done professionally and was completed within 3 weeks of receiving the quote and deposit being paid. I will certainly use this company again if I had a further need. Show additional information

Great service, timely and well explained

Easy to get quote, forwarded lots of information and answered all questions quickly.
Installed really quickly.
Great communication, made the process easy to do.
Communicated well after installation.
Neat and tidy installation and fast.
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Solars the go

Replenishable were here and quoting within days, salesman showed good knowledge in solar applications and explained all monitoring programs, and maintenance. What was originally a 1 month Later install, turned into 2 weeks. I was kept up to date all the way and installation was done and dusted in 1 day. After install I had a little trouble worki g or the Fronius Solar Web App so contacted the company who were fantastic, explaining everything over the phone. I would honestly recommend this company. Show additional information

Professional and customer service orientated

Solar Quotes referred Replenishable Energy as one of our sources for a quote (we did not want one of the Facebook advertising cheap as chips unbeatable value or the TV state/country wide - we wanted a reputable local dealer which is why we started through Solar Quotes) and after the initial contact and site visit we knew we had a winner with Adam from Replenishable Energy when he called to inspect, assess our requirements/usage, quote and then sealed the deal by matching or beating the competitor with price, warranty and service and we have to admit one of the few companies that the high level of service and professionalism was throughout the whole process - quote, acceptance, punctuality, instal, payment, after sales service and warranty process (yes unfortunately a dud inverter out of the box - which was very quickly sorted and resolved, and something that can happen to anyone no matter how highly rated a product might be - it is the back up provided by the staff involved that counts and in this instance consider Replenishable Energy went over and above their responsibility!!!). The instal looks great, neat and workers cleaned up after themselves, the extra 12v charging panel they installed for us was no trouble for them and works a treat.
Would have no trouble recommending Replenishable Energy and be comfortable they would not let us down!
Thank you Replenishable Energy team.
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Fantastic Solar system with batteries

Replenishable Energy did a great job working through with me to determine the right system with batteries. It took us a while but service was great. They kept in constant contact and were very prompt for the installation. They were very particular and did a great job. The main hold up was approval from our energy supplier. I had a 13.65 Kw system with 27.6 Kw battery storage. I am now able to rely on the solar system for our own use even in the wet. Great job. Thank You. Show additional information

Extremely efficient and well priced solar install. Keen to see the results in our power bills.

Great price and service and very efficient. Keen to see results Show additional information

15.5kW LG, Tesla, Tigo, Fronius system

Rollo is super friendly and gave me a great deal on my system, it may seem expensive to some, but i chose top end gear, and for that equipment that i chose was a good price.. I chose the 350W LG panels for the 25 year replacement warranty (the tropics are pretty rough on most electronics). I also chose Tigo optimizers for each panel as I'm in the jungle and get intermittent shading from trees, plus i get to make sure each panel is performing as expected.

I have 2 x 5kW Fronius inverters and a Tesla powerwall 2 to provide backup power. We get frequent short outages.

Overall the system is performing well (even though its been overcast since it was installed) and the only time we used any power from the grid in the past 24 hours was during breakfast, when the kettle, toaster, dishwashers and pool pump were all running.
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Great business and well installed

The sales process was easy. Installation was done in half a day and it performs well. They also organised the connection to the grid. They were not the cheapest or the most expensive. However the equipment is great with an excellent fronius box. I'm very happy with it. Show additional information

Fantastic product, price and friendly staff

From start to finish I am an extremely happy customer. Very pleased with quote, product and installation and of course the friendly staff in the Office Show additional information

Easy process from start to finish

Great customer service from the beginning. Amanda explained in detail what system we required for our needs, the team of installers arrived on time and were extremely efficient. All paperwork and information for the installation was sent through quickly and easy to understand. Great work to all involved in the Replenishable Energy Team. Show additional information

Great company

Adam from the team came home for the quoting process, he was very friendly and very comfortable to talk with, he answered all my questions and give us a very good and detailing quotations.
On the installation day the team was on time very polite and well organised and tidy up after themselves.

Thank you and good job to the team at Replenishable Energy
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Second Time customer. Total dedication to the task.

They respond quickly to communication. Gave me a quote that afternoon! When I wanted to move ahead, communication with the office team was awesome. On the install day, the team arrived early, got straight into it and amazingly were finished before I knew it. The electrician/lead guy showed me the system, explained it simply and left me confident of what and how this worked.

Don’t go anywhere else, this is the only company you need. This is my second experience, because the first time (at another address), they were also impressive/awesome.
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Highly Recommend. Fantastic all the way!

After scrolling through countless reviews to find a reputable solar company to take care of our solar needs we couldn’t go past Replenishable Energy. Rollo and his team were amazing! From the quoting process to the installation I couldn’t fault them. Replenishable Energy had fantastic communication all the way through, their knowledge in solar was very reassuring ensuring I had the system right for me. Rollo’s team was super-efficient, arriving on site on time, completing the job on the same day, the guys were lovely too, very friendly. Once the job was finished, they spent time explaining the system to me and answering all my questions (thanks for your patience). There was even a follow up call the next day, thank you! Highly recommend! Show additional information

Solar installation

Replenishable Energy were very quick from quoting to installation. Kept me informed all way through. Would recommend to anyone Show additional information

8Kw Battery Ready System with EPS

Rolo's company was recommend to us by an associate of ours, and we can see why. From the moment of contact a prompt in home visit and review (the other local 2 companies we compared did not visit), it was more an education process than a sales pitch, at no time did we feel under pressure to do anything. Rolo started out with quality components, where the others started cheaper and worked upwards to enable comparison. The difference for me in sales was Rolo had the knowledge and educated us on the various "little" differences like battery ready doesn't mean you don't get an interruption in supply should Ergon go out battery ready with EPS does (when you have batteries). When i asked the comparison companies does your have ES.... no, you want EPS....... well yes we do. We were not just sold a system we were educated and bought a system that met the requirements we had.

Quotes came through in a mater of hours, the office staff were terrific, professional and responsive. They took care of everything, all paperwork with Ergon.

Install was done much faster than I thought it would, the install crew were great arrived on time, treated our property with respect, cleaned up after themselves and even apologized for leaving the smallest amount of dust outside after it had rained and they couldn't sweep it up and there was no hose nearby. They worked tirelessly in trying weather conditions and were still done with the install on the day.

Office staff promptly registered our system for online monitoring and everything was setup for us, emailing us manuals and all user information.

We are very happy with Replenishable Energy from start to finish and would only be to happy to pay forward the recommendation given to us to others. When it comes time to connect batteries, we will be contacting Rolo once again.
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Top Service

Rollo came to see us on a Sunday afternoon and answered all of our questions. We received quotes on the Monday and gave them the go-ahead on the system that we wanted. They arrived on the following Monday and it was all installed and working in the one day. We were very pleased with the service and the whole team were great. Show additional information

13.8KW JA with LG chem resu 13 Hybrid System

Friendly, helpful service. It did take awhile to get proposals that met our requirements but we got there in the end. The final quote was reasonably priced. Show additional information

Fantastic Service

It is difficult to find the words to express how amazing this company is. Everything from sales to quotation then to installation, was conducted at an extremely high standard. Lots of information about the products, instillation and operation, easy for the solar novice to understand. A 5 star rating just doesn't seem to be enough for this quality team. Show additional information

Incredible installers

We had the quote within 24 hours, the gentlemen who installed the panels etc were incredible and cleaned up when finished, we didn't need to worry about the grid connection. Replenishable Energy organised everything for us. Show additional information

My Solar panels provider and installer

The quoting process was a little bit longer but after choosing the right quote for me everything else went smooth.
Being for the first time on the solar system market I needed more information. It will help if in the quotation process the customer will be provided also with a sketch on how the solar panels will be set up on the roof because in my case something was discussed at the beginning and the outcome was a little bit different because of the panels sizes. The roof was not measured initially . It will be good to give a few days notice for the day when the installation will be done.
The installation its self was smooth and tidy but it was taking a little bit longer so the set up of the applications to be able to see what the system is producing and how it works was finished only next day. All the people were polite and ready to assist with any query.
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Customer service is well an truly alive with Replenishable Energy!

The whole experience with this company was Stella. The sales process which I would call education process was great. I sold myself on a system a LOT larger than I thought I needed as my initial paradigm was flawed. The pricing structure was on the money after doing some thorough research with other recommended companies. The installation team were prompt professional and tidy. The back office were always there to help especially when I had connectivity issues with the Inverter monitoring system. I would recommend Replenishable Energy any day of the year if you are looking for great value solar solution for your home that will survive the harsh elements of the Wet Tropics. Now bring on no more power bills! ; ) Show additional information

The Best .....

After moving to Cairns last year, I wanted to install a battery backed solar system as I had lived for the last 25 years on a solar system and I liked having the capability of living off grid. I wanted a Tesla Powerwall 2 battery and I knew the approximate costs involved.

Solar Quotes recommended Replenishable Energy. I learned that they had experience with PowerWall 2 and I read their positive reviews. That helped make my decision. It proved to be an excellent decision. They quoted a reasonable price and the install was complete in one day. It all works perfectly and as expected, plus it looks great. Rollo and his team are the best and they are good communicators. I can recommend them to anyone. Tidy cabling, tidy worksite and very efficient crew.

6.65 KW LG / Fronius Solar Inverter, Tesla Power 2 with Gateway.
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Fantastic ++ Installer

It was the sales consultant Dean that gave me the first impression that this company treats it customers as a person not just a sale. He was knowledgable, friendly and understood my needs and wasn't there to flog anything I didn't really need.
Actually gave me a bit higher wattage panels than the ones in the original quote at no extra charge. That was a bit of a bonus.
The price also included a Fronius Smart Meter so I can keep track of things and a Green Catch Power that has eliminated any grid power needed to heat hot water.
Also the panels are on second story roof.
Installation team where great, punctual, polite, friendly and left no sign that they had been except for a professionally installed system. Great team of guys.
I think the customer service would be second to none, very helpful friendly team.
They organised the meter change and grid connection ,even helped me setup the system on pvoutput.org
which I found a bit confusing at first.
One week after the system was installed an Ergon tranformer blew up nearby and we had a huge power surgery which fried the data card in the inverter(also a few other things like a aircon, coffee machine and smoke alarm)
Replenishable came and installed new data card and only charged for installation.
I would not hesitate to recommend this company to anyone in the Cairns/Tablelands area.
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Happy with everything

Was happy with every aspect from initial consultation to installation and follow up service Show additional information

Worth the call

Rolo and his team are great...talk you through the value, process and installation. Have a $1500 electricity bill every quarter and it's time to deal with it Show additional information
we went with replenishible, not because he was the best sales person, but was able to answer all our questions, did not give us the hard sell, was able to quickly provide us with information following his visit, and nothing was too much trouble to give us pretty much all of the possible variations in individual quotes. not installed yet, but looking forward in the next couple of weeks to similar experience. Show additional information

Replenishable Energy - 5 star

Very happy with Replenishable Energy. Starting with Adam our salesman for providing the most competitively price quote and explain the whole process. Best price in Cairns.
Then Richard and his install team did a fabulous job and cleaned up after themselves..... very professional.
The app they provide and I can physically see how much energy the panel’s are producing, how much the house is using and how much I’m sending back to the grid at a touch of a finger.
Great job by all and supporting a Cairns locally owned company makes it even better. Love it.... Thank you
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I sent this off once before and I also sent thank you with detailed description of the process and excellent outcome. Show additional information

Great company with great people and service.

After having been notified by Solar Quotes of the three companies they had contacted on my behalf, I was surprised to receive contact from all three the same day. After arranging a time and day to meet all three, we settled on Replenishable Energy to do our installation. Their salesman was extremely helpful and knowledgeable about all things solar and in particular the products they were selling. He was able to give us enough information to make an informed choice about the different products they sell and which would work best for our needs. Soon after these meetings, all quotes came in quickly. One of Replenishable Energy's systems was an identical system to another installer but with a $1000 lower quote.(We did not buy this system) I went in and was able to talk directly to Rollo, the business owner for more explanation and information. Nothing seemed to be too much trouble for him despite his busy day and I left happy to go ahead and place our order. The company gave us a ball park estimate of when they would be able to install which turned out to be very accurate. On the day of installation, the team arrived on time, introduced themselves politely and were very professional in their work and their dealings with us throughout the day. At the end of the day, the installation was complete and up and running and they took all rubbish and mess away with them. We are very happy with their after sales service as we had a couple of cables that needed re clipping. They responded the next day and got this minor detail sorted. We also had a 'Catch Power' diverter fitted shortly afterwards. Rollo responded to me personally about this. The installation was completed immediately after a new Wi-Fi router was obtained. All of our dealings with everyone from office staff, to tradesmen and installers, and to Rollo himself were nothing short of very pleasant, trouble free and professional. I would highly recommend them. Show additional information
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thank you dean you are a legend

I was concerned and took 6 months of indecision trying to work out benefit verses cost. And tile roof treatment. Dean came and answered my question and alleviated my concerns before I even asked. Understood perfectly and panels put on shed 5 kw enough for nana nap in aircon no guilt. Bill less already even with no rebate available yet. Thank you Dean, Gina and the installation team were great and efficient. Show additional information

Quality system

High quality components at competitive price, prompt installation without any complications. Show additional information

No hard sell, professional and courteous

Helpful quotation - Tony came to the house to quote and made suggestions for our personal situation including change of our antique pool pump!
Quoted for two different panel options in a timely manner. No hard pushy sales.
Installation and communication flawless.
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Professional, Practical, Solar Industry Professionals

Unfortunately the solar industry can be difficult to navigate through to find reputable installers and good quality systems at a great pricing. Fortunately for us, after speaking with numerous solar companies who either gave us the hard sell with deals of a lifetime or solutions that were OK but not great, we found Replenishable Energy.

From the outset of our first meeting with Rollo, it was clear that he had OUR best interests in mind and offered up a number of different options and pricing that was un-matched by the others. My wife and I knew at the end of our meeting with Rollo that there was no need to speak with any further solar installers.

From there on in we were kept in the loop by Rollo and his fantastic team (Gina, Amanda and Marilyn) and were looked after exceptionally well throughout the whole process.

We did have to wait slightly longer than anticipated for Ergon to offer a connection agreement due to the size of our system being installed. This took us beyond the date the we agreed to have our solar system installed (which was no fault of Replenishable Energy) however on the actual day of the install, Rollo sent an army of technicians to our place to make up for lost time. The team absolutely smashed out a high quality installation and we couldn't be happier.

If you're in the market for a solar system and want honest advice, professional service, reasonable pricing, quality components and installation, don't waste any more time with other installers and give Replenishable Energy a call.
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Professional installation

Delightful and informed sales person.
Flawless and neat installation.
Polite and helpful administration.
Owner has integrity and responsible commitment to the solar industry.
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Very professional in all aspects of installation

Replenishable Energy supplied two quotes with different options on each. We found them very professional and realistic on their quoting. They did not try the hard sell. In fact, they explained why it would not be viable to go any bigger than 6.6kw, not the 13kw other solar companies were trying to sell us. They have responded in a timely manner to all enquiries. Show additional information

Painless process

A very painless process: I approached them after a recommendation, they came over and discussed options, gave me 2 quotes, reading material and time to decide then came and installed my system within the given time period. Emails were always responded to promptly, the installation was quick and efficient and I am very happy with the result. They also called me to help set up the monitoring site afterwards. Would recommend. The STC rebate was also good! Show additional information

Great Experience

We needed a Solar system for two properties, very friendly and professional quotation process, setting of dates for installations.
Installation crew was well mannered, professional and informative.
Communication with head office staff was always friendly and issues were addressed promptly.
We are very happy with our adventure into Solar Energy and have no hesitation recommending Replenishable Energy to friends and family.
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Professional bunch of peoples. Quiet happy with how it all went.

They helped organise grid connection.
Was one minor problem with delay of solar panel delivery. Rollo did the necessary overtime and sorted it out and was always prompt with keeping me informed.
Install went well on the day, no problems at all.
Really happy with how it's turned out. I would recommend their services.
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They are how a installer should be great

All good for me no pushy sales crap that's why I got the boys back the second time for stage 2 probably will be back for stage 3 battery !. Show additional information
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Very Pleased

Quite apparent this company tries hard to stay top of the game. Full marks to them.
I also paid a little extra to install the Solar Analytics monitor. The Fronius inverter requires landline wi-fi connection which I do not have. The Solar Analytics transmits information direct to internet on 4G so I can access via PC or smart phone.
5Kva inverter with 3150Kva panels faceing East, 3500Kva facing West.
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