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Replenishable Energy Pty Ltd Reviews

Based on 96 reviews

  • 5 star 34
  • 4 star 60
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.43
  • System Quality
    4.59
  • Customer Service
    4.71
  • Installation
    4.64

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About Replenishable Energy Pty Ltd, Solar Installers

Replenishable Energy Pty Ltd is a Solar Power Installation company based in Cairns and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Replenishable Energy Pty Ltd Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Nicest group of installers that I have met in all my working life.
Contact staff are really approachable, cooperative and understanding.
Follow up phone calls were really appreciated.
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I would like to thank you for your informative information and the vast information you supplied on solar systems. It was very helpful and the company we went through was very professional with great service. Thanks Show additional information
It is a 5.4Kw system actually. Not only myself but the real estate Property Managers and the tenants are impressed with REPL. Show additional information
The first person who tried to sell us solar just came off the street, he told us the pros and cons about solar answered all the questions that we asked at the time. But did not give us any time to think about it like sign on the dotted line and they would get it installed. (He was a good talker) That is when we found out about solar quotes a no non sense website that gave us all the answers and more to make an informed decision without all the sales hype. Plus that they put us in touch with local reputable companies. Show additional information
It took 7 days from order to installation...The Rep and the installation crew were excellent and the office staff were incredibly helpfull Show additional information
Replenishable energy were extremely professional and quick. I was very impressed by the service and speed with which they installed the panels. Show additional information
Contact was prompt and at appointment was knowledgeable & helpful. Gave me sufficient options to make an informed decision. Show additional information
We have recommended Replenishable Energy to others Show additional information
The service was excellent. There was a quick response to my enquiries and all questions were satisfactorily answered, including those you specified Finn. The installation team was very efficient, led by the electrician Bodhi who directed his troop with professionalism, checking each part of the process. Communication with the office was also excellent in every respect. Now to see if the solar does actually reduce my power bill, though the latest news seems to suggest the electricity companies aren't exactly playing ball! (Tardy with connection to the grid, excess power delivered to up bills, blaming solar for potential blackouts etc - my brother, who recently retired as Sub Station Manager with a NSW company says the latter is a load of rubbish - he was a recent customer of yours by the way). Perhaps it's an area you could look in to Finn and let us know what's going on. Show additional information
From the very first phone call requesting a quote to the finish of installation we found the whole team at Replenishable Energy to be very efficient, friendly and informative of all the options available.
The response time to each phone call was second to none, in fact, the whole system was installed and running by the time another company rang back to give us a quote! He was a little surprised when I said he was far too late and the job was done
We are impressed not only by the service but also the product, we can see online exactly what we are producing, using and sending back to the grid. So a very big thank you to the whole team, amazing service, we’ll done
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One company was not really interested in giving me a quote.everyting went very fast and smooth.the system is working fantastically,can’t wait for my next bill.highly recommend solar quotes and Replenishable solar.kind regards Knud Show additional information
The team at Replenishable Energy were fantastic. Rollo, Amanda and the team really offered an authentic, honest, local service that was personable, great value for money, responsive and quality, quality, quality. Highly recommended. Show additional information
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Rollo, Amanda, Gina and the whole Replenishable Energy team were (and are) brilliant.
LG's 25 year warranty on parts and labour (and yes, it's transferable) provides great peace of mind that we have invested in something of lasting value.
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You guys were very easy to deal with - straightforward and professional. Thanks Show additional information
Great service. Dean Explained everything about the system. The team were very professional. Recommend. Show additional information
Did my research and what Roly offered made sense and was fairly priced. Very, very pleased with our system and glad we took his advice. Show additional information
Replenishable Energy were awesome to deal with and communication was excellent! Show additional information
I started with a particular setup in mind but after talking to a few providers this changed. The crew from Replenishable Energy were able to take the time to listen and explain everything about the products and the installation process. Any follow up phone calls were dealt with promptly. Show additional information
No and I did appreciate you guidance and suggestions Show additional information
I initially requested an online quote and Rollo was quick to reply and followed up with a phone call which was great, since my requirements kept changing as I learnt more about the systems. Rollo was really helpful here and was able to explain it to me (a complete novice) in terms I could understand. My requirements changed several times and each time Rollo was happy to talk though the new requirements and provided a competetive quote.
I finally decided on a hybrid system, which allowed me to store my own power in a battery while also remaining connected to the grid so I can export any surplus energy or draw it if my battery were to get depleted. The biggest bonus for me was that this system will continue to operate should the grid connected power go down.
I compared this system to another quote I received from another supplier and the price was very closely matched, but the system Replenishable Energy recommended had greater capacity and better quality components.
Once I notified Rollo that I would be going ahead for them they gave me a two week window to instal time, but within a week Rollo called to see if it would be ok to instal it. The install was completed in one and a half days, with the workmen being really helpful, friendly and professional.
I have now been testing the system out (the monitoring app is very addictive!) and it is perfect for my application, I am really greatful to Rollo and the team at Replinishable Energy for the great advice, and for making this whole task (which was so daunting at the start) so easy!
My next door neighbours have been waiting a few months for Ergon to connect them to the grid and they took great interest in how quick and easily my system was installed; I have been more than happy to recommend Replenishable Energy.
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A very competitive quote with a comprehensive assessment of our needs was conducted by Dean which lead us to choose Replenishable Energy to install our new 7.8 Kvh system. We were kept in the loop by Gina from the office and the work was arranged within the initial two week timeframe promised. Brodhi the electrician and the installation team arrived on schedule and got straight into gear. My questions and queries on day to day operational matters were answered promptly and efficiently while the work proceeded professionally. The single interruption to our power was very accurately estimated by Brodhi increasing our confidence in the install. Even the cleanup was great. Post installation advice and assistance from Amanda has been first class and reinforces our decision to use this Company. Even though the system is very new and relatively untried, we have referred Replenishment Energy to friends seeking something similar. Show additional information
The team (Sales, Admin and Installers), at Replenishable Energy have been exceptionally professional, courteous and helpful offering an affordable great quality 10kW Solar System that is now meeting all of our households power requirements. I received 3 quotes prior to choosing Replenishable Energy, however the others could not compete on price or quality and none of the others took the time to explain how the process worked. Thank you. Highly recommended!! Show additional information
Rollo, Dean, Dean and all the staff at Replenishable were professional, friendly and easy to deal with. They were competitive price wise and patient in waiting for our roof to be replaced before they started work. Their reputation is well deserved! Show additional information
Rollo made things easy to understand and took the time to explain the system , the instal and the operation and he was easy going not pushy as some of the other companies were Show additional information
Replenishable energy were slightly more expensive but I chose to pay more for the brand of panels. They were great throughout the process however were let down by their installers who left a lot of mess. Without the mess I would have given this company 5/5. Show additional information
A quality company, with great staff and good equipment. Came on time, quick quote and delivery date and installed on time. Working great so far. Would recommend anyone looking at companies in Cairns to use replenishable. Show additional information
The answers above are based on the system that I sorted out for my son and what he has bought Show additional information
From the initial contact I made for a quote it was so easy and they where very helpful in what my needed. Then when Dean can and did the site inspection it was fantastic as he explained the whole process very simply and did not give me the hard sell as another company did. He even got on the roof for an inspection. I was informed of every step as it was happening and they installed the system well before the quoted time frame. Just an all round fantastic company and very professional service. I have recommended them to many people already. Show additional information
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We found the whole experience very easy, the service excellent, staff very pleasant young men. I would recommend this to anyone seeking solar to reduce their electricity costs. Show additional information
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I used the Solar quotes website to get up to speed with Solar info , pricing and the full works. Great site easy to navigate and up to date ongoing.
I had several suppliers come in with reasonable quotes and good knowledge.
Replenishable Energy pushed it over the line for me with all of the above.
Fast easy installation - no hassle action
We used the Solar finance option over 5 years payback - its a winner.
Absolutely no regrets - only that we didnt do it sooner'
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Only installed yesterday and full cloud cover so not sure how it is going just yet. Very pleased with the team that did the installing - professional and friendly Show additional information
We were totally impressed with the great service and response to our request, for the installation of our new solar system.
The crew of Replenishable Energy provided a professional, and top class install of the panels and equipment. They went to a great deal of effort, to ensure the best possible arrangement of panels on the roof. The fitting of the Inverter, batteries and wiring was as neat and clean as I had hoped, enclosed in the Solax Power Station cabinet.
I was concerned about exposed conduits with the retro fit on our new house, but the electrician made sure this was not an issue. A great finish !
All in all we are very pleased now, that we are running completely on solar power day and night with the battery pack. The only thing that can ruin that is not enough sun.
Thanks to the crew of installers, and the management of Replenishable Energy - friendly and professional
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Replinishable Energy was recommended to me by my neighbour and I'd not hesitate to recommend them to anyone else. From the initial consultation to competition of the installation, they've been extremely helpful, knowledgeable & approachable in all facets of the process.
As any person who's thinking about installing solar I acquired several quotes and they came in the best, and also impressed me the most
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All work etc performed to standard & on schedule Show additional information
system will be installed next month Show additional information
I only had to replace the inverter, as the old aurora one failed. One phone call with Rollo in the afternoon the new inverter was installed by 10.00am the next day. As I live about 130kms from their depot in Cairns I found the service to be fantastic. The young techo Bodie, was very polite and competent going about the installation. Anyone I speak to contemplating installing a solar system I would have no hesitation recommending this company. Show additional information
Very nice polite employees, prompt on time service, great communication. Show additional information
Replenishable Energy were very quick to respond and kept us well informed re the installation. This was important as it was for our new house in Cairns whilst we are still living on the Gold Coast. Show additional information
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Hi,
Replenishable Energy had already quoted us prior to us looking for further quotes from "SolarQuotes".
One other vendor who "SolarQuotes" did organise, were significantly dearer than our previous, direct, quote from Replenishable Energy.
Another from your network declined to quote. So, while we went ahead with our solar installation, "SolarQuotes" didn't contribute to that.
However, thanks anyway.
Regards,
Geoff
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A late review, apologies (install date was November 2017) 13.2 kW w/ Fronius 5kW inverters.

Throughout my time spent researching different options and companies for my solar system, it quickly became clear that Rollo and the team at Replenishable Energy are the ones to beat.

I initially made a webpage enquiry, detailing what I thought that I needed. Less than 24 hours later, I received a phone call from the Manager, Rollo. In the next few days, site visits were made by Rollo as well as one of his lead electricians who measured up the space available on my roof and relayed huge amounts of information to me about the system that would be used at my property.

Never once was I left in the dark, felt like I was being pressured to make decisions or my thoughts or opinions dismissed by Rollo or any of his installers. Everyone who I spoke with though out the process was always polite and genuine.

Once the panels were up, and the inverters were installed, I was contacted the following day by Rollo and Amanda to assist with setting up the remote monitoring software and to make sure that my experience was a positive one (it was!)

Overall, it was a pleasure to deal with Replenishable Energy. They made everything EASY. Things were never a fuss, and their trades staff are top notch.

10/10 would recommend to anyone who would listen.
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When I first spoke to Dean at Replenishable Energy he was the first salesman who actually listened to what I wanted instead of just trying to flog me the then current Christmas special that others in Cairns were pushing. Dean readily admitted that what I wanted was a bit complex and suggested that I speak to his boss Rollo, the owner of the business. Rollo sat me down and explained why I couldn't have what I wanted (2 * Tesla Powerwalls) due to the current rules in QLD placing a limit on the number of grid-tied inverters that can be connected to a single-phase supply. Rollo also went through the costing for installation of things such as 3-phase power and other assorted options for battery storage. There was no pressure, just the supply of good solid facts and Rollo then left me alone for some weeks to digest it all. Then he rang me to discuss a relatively new Solax hybrid inverter that could be connected to 4 LG CHEM RESU 6.4KwHr batteries and would run in "Emergency Power Mode" following the loss of grid supply. Rollo was quite honest in telling me that his company had not installed a similar Solax system, he generated a price and left me to do my own research.

I accepted the quote and Rollo and his crew actually turned up a day prior to their original estimated install date. I was immediately impressed with the way in which the Replenishable Energy crew conducted themselves, they were neat, clean and tidy and none of the "colorful" language normally associated with tradies. They also turned up when they said they would and cleaned up on a daily basis. Sadly there were some problems with commissioning, but to be honest you have to expect that sort of thing when you are installing a "first of kind." Dan and Paul spent a day finishing off the system and attempting to fully commission it after a short delay that was due to a supplier not sending the correct communications cables and then everything being stuck on the wrong side of a flooded creek. When the system still did not work as expected Dan arranged to return with Solax and LG installation support personnel available by phone and he put in a marathon day getting the system working as it should.

Given the impact having skilled people like Dan and Paul offline when there were numerous other more mainstream installations to be done speaks volumes for the business ethic and problem-solving of Replenishable Energy. Whilst we saw Dan and Paul attempting to solve problems, Rollo and Amanda, behind the scenes kept suppliers and technical support people up to the mark.

At the end of the day we now have 56 * 270 watt panels on our roof, all panels fitted with Tigo Optimizers (the first thing Rollo said when he saw the satellite photos of our roof was that we would have to fit optimizers to lessen the impact of the severe shading) 1 * Solax "export" inverter and a Solax 5000 series hybrid inverter and BMU. Lastly, we have 4 by 6.4KwHr LG CHEM RESU batteries, all neatly housed in a Solax "power station" cabinet and detached battery cabinet. The installation (and the wiring to it) is neat and professional looking.

I am happy with our system as after only one day I know it is going to do exactly what we wanted. More to the point I am over the moon with the quality of advice provided by Dean and then Rollo. I was impressed on day one by the professional courteous way the Replenishable Energy crew conducted themselves onsite and when things got a bit tough with the commissioning it was treated as a problem to be solved at the expense of other business and not something to be put aside. You have to respect that kind of dedication.

Would I recommend Replenishable Energy? Absolutely and without reservation.
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Would highly recommend Replenishable Energy - a very professional and reputable organisation with skilled and well trained staff. Solar Quotes gave us a fantastic starting point for sourcing provider/s and gave us all the information we needed to understand the various systems available; and both the benefits and pitfalls of going solar. Would also highly recommend. Show additional information
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I was impressed with the professionalism of the company from quote to installation. The installation crew on the day were impressive. They all introduced themselves to me; told me what was going to happen; gave me a timeframe for completion; were very courteous and well mannered; worked solidly to complete the job and at the end of installation I was shown how to read the inverter and use other equipment installed. The office staff also deserve a mention as they were very helpful as well. Would certainly recommend to others. Show additional information