Goodwe solar inverters reviews

Goodwe Customer Service: 03 9918 3905

GoodWe (Jiangsu) Power Supply Technology Co. Ltd is a Chinese company founded by JXT and is supported by the Chinese Government.

The company specialises in the production of string solar inverters, with a power range between 1.5kW and 80kW. As well as single-phase and three-phase inverters, the company also manufactures inverter devices for use with energy storage.

More than 12GW of GoodWe solar inverter capacity has been installed in countries throughout the world, including Australia.

Australian customers will be glad to know there is a local GoodWe office in Glenroy (Victoria), so,should you have any specific question or issue, you can directly refer to them. Furthermore, the company has a pretty strong international profile, thanks to several other offices located in Germany, Netherlands and the UK.

GoodWe Inverter Warranty Notes

GoodWe solar inverters installed in Australia are accompanied by a 5 year product warranty, which is fairly standard among manufacturers. Depending on the model, the warranty can be extended to as long as 25 years, which is an incredibly long period for an inverter.

Regarding warranty claims, the installer who installed your Goodwe inverter is always the first to contact as it is their responsibility to remediate any warranty related issues.

However, in the case of the original installation company no longer being in business or are otherwise uncontactable, GoodWe customers are advised to contact  their customer warranty support directly on the number listed above. GoodWe will then handle the process of sourcing an installer, and arrange for replacement of the solar inverter.