Koala Solar Reviews
4.4
Leave a review Based on 26 reviews
- 5 star 7
- 4 star 15
- 3 star 3
- 2 star 1
- 1 star 0
Average Customer Review
- Value 4.38
- System Quality 4.36
- Customer Service 4.35
- Installation 4.42
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About Koala Solar, Solar Installers
Koala Solar, a family orientated business, started operating in 2012 under the ownership of Western Australian locals with years of experience in the electrical and solar industry. The company was built as an extension of their then existing company “Line-Tech Energy EC11654”. However, after completing over countless solar power system installations as a sub-contractor and being involved in both domestic and commercial electrical work associated within the Western Power Low Voltage Distribution Network – expanding into the solar industry was a natural step forward. Therefore, in January 2015 Koala Solar was born.
Koala Solar Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Put panels on contrary to regs overhanging roof edge, reluctant to rectify. When rectified left a hole in the roof (1 year old colourbond) and put rubber grommit in to fill which has a cone shape top. Refused to rectify roof or provide acceptable solution. Western Power Inspector turned up unannounced and found further issues with standard of work resulting in rectification order to be rectified by 5 October 2018. Issues failed to be rectified by order date. Would not recommend this company.
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The team from Koala were great from Quote to Installation.
Responsive, polite, and tidy.
Pragmatic and a positive, can do approach. Show additional information
Responsive, polite, and tidy.
Pragmatic and a positive, can do approach. Show additional information
Very pleased with the service and workmanship, I would recommend to anyone interested did the install in 4hrs
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They were friendly and helpful in the office. Provided an excellent price for quality equipment, and were able to answere all of my questions in a knowledgeable and professional way.
The installers were on time( actually arrived early), explained how they were going to install etc and cleaned up completely after completing the job.
It was a very positive experience for me, they were also able to do the installation within a few days of me placing the order.
I am doing this review as I believe when we get an excellent service we need to tell others.
So I would highly recommend this company to anyone! Show additional information
The installers were on time( actually arrived early), explained how they were going to install etc and cleaned up completely after completing the job.
It was a very positive experience for me, they were also able to do the installation within a few days of me placing the order.
I am doing this review as I believe when we get an excellent service we need to tell others.
So I would highly recommend this company to anyone! Show additional information
3 phase inverter, two storey installation. Get several quotes to compare do research to understand solar and components and read reviews.
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In the end the cheaper price won out. An average install experience with not much clean up afterwards. Warning labels missing hand written values. A lose bolt on the roof etc.
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Not at this time as it is still too early to judge how much the system will be reducing my power costs.
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Great service, gave a quote and was happy to give price for different panels. Very open and direct with our questions, didn’t bad mouth other companies. Like they are a local business. Installers, Dan and Justin, were polite and tidy and got the job done. Spent time explaining the system and we were encouraged to ring any time. All in all, trouble free and easy.
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On time,neat job,kept me informed.Western Power replaced meter box next day so paper work was done quickly .
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Good job done. Fast clean work.
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I have absolutely no complaints. Installed a 3kw system for $1,000 less than alternative quote using the same panels and inverter.
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Thank you for all your all the help on Solar Quotes Site as this helped us to choose and it is a family business.
Kind Regard's
Margaret Show additional information
Kind Regard's
Margaret Show additional information
I was impressed by their forthright answers to my questions and concerns, they were not pushing any particular system above others. Prices were very competitive, even for similar or same products as some of other companies. Day of installation they were dead on time, worked very efficiently and carefully, I changed a couple of things as far as panel layout and it was no drama, completely cleaned up after finishing, explanations good and clear.
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???????????????????? KOALA SOLAR - Highly Recommend
The customer service from start to finish was A1. We went with Koala Solar not only for their service but the products and choices they had to offer and the price was just the icing on the cake. Stewart and his team are very experienced and are also the solar installers/electricians, so no waiting around. They arrived when they said they would and left 4 hours later with the panels up, inverter working and job sight cleaned. After years of getting quotes from other solar companies and listening to the stories and the tactics they use to try and sell you their products, it was good to find a company that listened to our needs and didn't try to sell us something we didn't need. Very happy indeed ???? Show additional information
The customer service from start to finish was A1. We went with Koala Solar not only for their service but the products and choices they had to offer and the price was just the icing on the cake. Stewart and his team are very experienced and are also the solar installers/electricians, so no waiting around. They arrived when they said they would and left 4 hours later with the panels up, inverter working and job sight cleaned. After years of getting quotes from other solar companies and listening to the stories and the tactics they use to try and sell you their products, it was good to find a company that listened to our needs and didn't try to sell us something we didn't need. Very happy indeed ???? Show additional information
Given a $500 pensioner discount without asking for it. No extra charge to travel to Australind from Perth for the installation.
Installed a 5KW Fronius Inverter with 24 265W Q cell panels. Show additional information
Installed a 5KW Fronius Inverter with 24 265W Q cell panels. Show additional information
Very Happy with my final decision.
Of the companies that you recommended, one was not able to install the system until the new year, the second was a little more expensive and the third did not quote.
Regardless, I appreciated very much and i am thankful with the advice available on your web site which gave me a very good understanding of the relevant issues i had to consider in selecting my solar power system. Show additional information
Of the companies that you recommended, one was not able to install the system until the new year, the second was a little more expensive and the third did not quote.
Regardless, I appreciated very much and i am thankful with the advice available on your web site which gave me a very good understanding of the relevant issues i had to consider in selecting my solar power system. Show additional information
Absolute pleasure to deal with and would highly recommend to anyone. What impressed me the most is that they don't use subcontractors or sales men, this is a company that you deal directly with the owners from start to finish.
Great work guys A+++ Show additional information
Great work guys A+++ Show additional information
Great company to deal with.
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Very happy with the service
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