FranklinWH review

FranklinWH - Battery Reviews

4.9

Based on 66 ratings
Michael Bloch

Michael's FranklinWH Batteries Review & Verdict

Michael Bloch covers the latest developments in home electrification for SolarQuotes.

FranklinWH entered the Australian home battery market with the first residential installation of its X-01-AU battery in 2023. Since that time, customer reviews on SolarQuotes have generally been positive. Common themes in feedback are the system is easy to use, understand and monitor, and is backed by solid support from the firm.

FranklinWH Batteries: Pros & Cons

  • Seem to have been well-received by Australian customers to have installed them.
  • Reportedly good support from the company.
  • No DC-coupled option
  • A bit more expensive than some comparable products.

About FranklinWH

FranklinWH is a residential energy management and storage solutions firm headquartered in the USA's San Francisco Bay area.

Australian Contact Details

Address: Suite 4, Level 4, 4 Drake Ave, Macquarie Park NSW 2113
Phone: 1800 161 300
Email: mail: [email protected]
Website

Company Information

FranklinWH was founded in 2019 with funding from Sequoia Capital.  So, what's with the name?

It seems it was inspired by Benjamin Franklin, who first coined the word “battery”.  That explains the first part of the name (Franklin), but as for the WH - that initially stood for watt-hour, which is a unit of energy; but it then evolved to mean to "whole home". Naming a company after someone who fiddled with electricity has worked well for Tesla; but it's arguably a much snappier name.

While an American company, FranklinWH batteries are reportedly manufactured in China - although you won't find this mentioned on the company's website.

FranklinWH aPower X-01-AU Battery

The core Franklin Home Power components are the aPower battery, the aGate intelligent controller, and the FranklinWH App for monitoring and configuration. aPower product highlights include:

  • AC coupled system
  • Lithium-iron phosphate (LFP) battery chemistry
  • 13.6kWh usable capacity
  • 5kW continuous output / 10kW surge 10 S
  • You can increase continuous (20kW) and surge (40kW) output by stacking multiple aPowers.
  • Up to 15 aPowers can be deployed per aGate (204KWh)
  • Natural air cooling
  • IP67 (Battery and Inverter), IP56 (Wiring Compartment)
  • Operating temperature: -20C - 50C
  • Auto black start feature enabled
  • Generator compatible
  • Off grid capability

The aGate is a separate bit of kit allowing you to integrate solar, grid, generator and aPower batteries to support home loads.

Warranty Information

The FranklinWH aPower X-01-AU is accompanied by a 12 year product warranty. The firm also guarantees the aPower will have the rated energy capacity of 13.6 kWh from the outset, and capacity retention will be not less than 70% of the rated capacity when either the 12-year warranty period expires, or the aggregate energy throughput has reached 43MWh - whichever comes first. 

The communication module in the aGate carries a 5-year warranty.

FranklinWH has 3 solar batteries in our database

Filter by:

Battery Type 
Usable Storage 
Power 
All-In-One unit 
Off-grid capable 
Product Name
Approx Price
Battery Type
Usable Storage Capacity
Power
All-In-One unit
Off-grid capable
FranklinWH aPower X-02-AU (15 kWh)
$10,800
15 kWh
5kW steady, 10kW peak (10 seconds)
Kind of. Includes AC battery inverter but requires solar inverter.
Yes
FranklinWH aPower X-02-AU (30 kWh)
$21,000
30 kWh
5kW steady, 10kW peak (10 seconds)
Kind of. Includes AC battery inverter but requires solar inverter.
Yes
FranklinWH aPower X-02-AU (45 kWh)
$32,400
45 kWh
5kW steady, 10kW peak (10 seconds)
Kind of. Includes AC battery inverter but requires solar inverter.
Yes

 

FranklinWH Reviews (66)

Show Most Relevant reviews from All time

  • 5 star 62
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0

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An incentive was offered by Koala Solar for this review. Learn more here.

Very early to judge performance over time, but the overall system is very easy to understand and maintain/monitor on the app.
Simple to check how much solar is generated vs fed into or pulled from the grid, along with how much charge to the battery and how much discharged.
I can change how the battery is used as well to maximise the different tariffs I have during the day.

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Warranty is 12 years enables EV or generator charging as additional features. Tony Flint Rep for Victoria amazing knowledge regarding this product and everything renewable we cannot wait for our power outage to test our new set up. Franklin app so adaptable to maximising our power even possible if we are not at home. Our place is 5 bedrooms two loungerooms so pretty large we feel we are absolutley set for being totally self sufficent.

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I can fully recomend dealing with the people from SAE

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Early days but very happy with battery so far.

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The batteries look amazing and the set up is actually cool to look at, the best thing is I’m saving thousands per month having a solar battery system

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Excellent battery system.

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The pre sales and post sales customer service and support from Franklin has been tremendous. It has been as you would expect for a high cost complex product but rarely get these days. The battery has done exactly what we need. The app has been good to use after I got familiar with the settings.
Installation went very well and the battery works seamlessly with my existing Enphase micro inverter system, there is plenty of storage capacity so in will be adding additional panels and micro inverters next year. We have had one power outage in the street but the whole house system kicked in instantly.
I had 2 FranklinWH Batteries installed by Solargain Hastings and could not be happier. With a 12 year warranty, tier 1 cells inside they include individual cell voltage and temperature monitoring they give piece of mind and are one of the safest home batteries my husband and I researched up. We also included smart circuit control for our hot water and Future EV Charger plus a generator input module for poor weather black out charging as an extra. With all this installed we are ready to disconnect from the grid. Cannot fault the whole experience. Q'Din from FranklinWH even came to our place at commissioning time which was and added bonus. Commissions in under 10 minutes. Big thanks to Pat, Callum and the team @ SolarGain Hastings (solar 360 Australia). We recommend FranklinWH to anyone looking for a Premium product. You really do get what you pay for.
After the battery fully discharged after a few days of rain while my son was in the house with no internet and no way of knowing the battery status Kevin was the most helpful and accommodating contact we had with FranklinWH. Saturdays, Sundays, after hours. Nothing was a problem to get things up and running again. Above and beyond is all I can say about his service to us
The Franklin WH is brilliant. Zero issues, really easy to use app , with generator back up capable it’s nearly off Grid
Cant be happier with the look and performance of the FranklinWH system.
The backup is smooth and reliable.
We have cruised through serval blackouts since the battery installation.
Very impressed with the whole system. Early days but all is going well. So impressed that I have recommend system to friends already
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