Brightworks Solar Pty Ltd Reviews
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Reviewers report paying: $3,500 - $6,100 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Brightworks Solar Pty Ltd Reviews (23)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 22
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
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15 October 2024
14 October 2024
Brightworks was helpful every step of the way
Thank you so much to Alexandra and Anthony from Brightworks Solar for my solar installation. The day I spoke to Alex was the day I knew I will go with this installer. She explains every step well and is contactable if I have any issues anytime. Anthony and his team were very efficient. Thank you also for helping me with the switchboard replacement on another property, chasing the the relevant authorities was bigger than Ben Hur, Alex thank you again for all the phone calls you have to make. I will definitely recommend Brightworks Solar to my family and friends. This family-owned business is sincere and honest.Panel rating: 5/5
Inverter rating: 5/5
13 October 2024
Seamless process
I'm a registered builder and had Brightworks Solar install a 5.3 Kw system to my own residence. From first phone call to final sign off was nothing short of 5 star, Polite, Tidy and Punctual and able to deliver a first rate job, the experience felt as though I had working relationship with them for years, Really Impressed.10 October 2024
Very happy with our install!
We had a quote from another party as well but they were so pushy about it. The team at Brightworks Solar was much easier and nice to deal with - they came out to site to have a look at our roof before quoting and they helped us patiently through the Solar Victoria application process. The entire system was installed today. I feel that everything was explained to us in simple terms and we’re so excited to have solar + battery installed now! If you are planning to have solar, I highly recommend Brightworks Solar.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 October 2024
Great install, very happy!
Brightworks Solar replaced my old solar array along with a new battery and heat pump hot water tank. I was very happy with the whole experience. Communication and advice leading up to installation and during the day was great and the whole team worked hard for what wasn't the easiest of jobs. The quality of the installation looks great and they left the site looking very neat and clean. 5 stars!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
08 October 2024
Great solar installation and great team!
Working with Alexandra and Anthony for installing our solar panels, was simple and very quick. They were great during the whole process and everything was well organised. The whole team was polite, punctual, timely and tidy. Good quality and good value. Highly recommended for a stress free experience.Panel rating: 5/5
Inverter rating: 5/5
07 October 2024
They did a great job
Everything went really well. Very efficient and friendly. Great customer service.27 September 2024
Exceptional Solar and Battery Installation- Highly Recommend!
I couldn't be happier with the service and professionalism of Brightworks Solar. From the very start, their team guided us through every step of the process, helping us decide which system would work best for us. The installation was smooth and completed in one day, we were very impressed. Alexandra and Anthony have been an absolute pleasure to deal with, they are so warm and down to earth. The system is working very well, we can watch it all on our monitoring app. We ended up going with a 13.2kW system with a 12.8 kWh Sungrow battery, they are coming back next week to add another two battery packs for us as we want more storage for a swim spa we are installing. I cannot recommend Brightworks enough, the whole experience has been amazing.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
17 September 2024
Great installer and really happy with price
Quoting process was smooth with a couple options outlined. It never felt pushy like with some other installers. They pretty much organised everything and accommodated tricky requests and helped me get set up with the monitoring app. Would definitely recommend Brightworks.17 September 2024
Excellent customer service, amazing installation.
Alex and Anthony were super easy to deal with, helpful and able to answer all my questions. Very knowledgeable about what they do. Anthony came out and did an onsite inspection to ensure that everything was able to go ahead as planned, which turned out to be a bonus because the roof type was different in places to what was visible from ground level. Left everything clean and tidy after. Would recommend the team at Brightworks to anyone looking for a solar system!.16 September 2024
We found Brightworks Solar very professional, friendly and knowledgeable
Customer service was 100%Very neat and tidy job
Communication with us from installation to after care was excellent
Panel rating: 5/5
Inverter rating: 5/5
07 September 2024
The best Service for our Solar installation!
We received such wonderful service and installation from Brightworks Solar. From the first step of inquiry to the installation, everything was perfect. We were quite naive to how it all worked, and with the patience, expertise and guidance from Alex and Anthony we were comfortable and happy to give them the job.. The quote was very reasonable and to also organise the grid connection whilst we were on holiday was number 1 service in our opinion! They also have provided on going service and said they will continue to do so. Wowza!!! The install was efficient and they went above and beyond to cater for our needs. Have no hesitation in recommending Brightworks Solar to anyone.05 September 2024
Battery and additional solar panels. Really Happy.
We chose Brightworks after Anthony took the time to come to our house to inspect and talk through all our options. They gave us a range of systems to choose from and I felt fully informed the whole way through. We ended up asking for several different quotes and Alex in their office was very obliging and fast to respond.Support through the documentation process of the Solar Vic loan was helpful. Installation was quick and efficient and they tidied up nicely at the end.
Would recommend them highly.
26 August 2024
Happy Customer
Alex and Anthony are great to deal with, making the process of choosing a system easy. Install was great, with Anthony's team doing a neat and professional install and also helping with teaching me how to operate the equipment. If I was to go through this process again I would happily go straight to Brightworks.28 July 2024
Excellent customer service
The whole process was very good. Everything was explained clearly. Excellent customer service.24 July 2024
Brightworks Shine Bright with Solar
Brightworks Solar was very responsive with their quoting and was very helpful with exploring various sizing options that suits our roof and situation, and Alexandra was more than happy to amend our quote as we continue to weigh up different options. For a piece of mind Anthony came out and measure up the roof to ensure what was proposed would actually work and even offered up a couple of changes to avoid shading and make the solar system go that extra mile. The communication was great and installation crew came and gone without a hitch, the site was left tidy and the system was up and running in no time. I was shown how the system and smart meter app worked, Brightworks sorted out all the paper worked digitally and seamlessly solar is now part of our lives.22 July 2024
Excellent installer - great communication, fair price and quality service
Alex and Anthony from Brightworks completed a 13.2Kw solar system installation for us. From start to finish we received excellent service, good communication and good advice in terms of the size and placement of the system. They do everything themselves and you don’t have to worry about dealing with subcontractors, etc. We are very happy with the final product and can highly recommend them!!21 July 2024
Fantastic installer, very competitive prices, brilliant on all accounts.
Bright works Solar were a dream to deal with. I was so frightened about who to trust when getting solar panels installed because I have heard a lot of horror stories. The team at Bright Works Solar are so knowledgeable and polite, they gave me so much information and were happy to answer any questions I had prior to me even employing them to install our panels. Their pricing is so reasonable and competitive compared to many other quotes I got.When it came to installation, they were punctual, professional and efficient. Since installation they have called to make sure we are happy with our system - which we most certainly are - as is our bank account because our electricity bills are so low compared to what they were prior to having solar.
Panel rating: 5/5
Inverter rating: 5/5
01 July 2024
Very informative. Fast Response, polite and great post installation service.
I got the quote on the day itself and the site inspection on the next day. Alex and Anthony listened to our needs and gave us suggestion which make sense and I took it. I signed the contract and within 10 days, they were able to do the installation. The whole process is very smooth and fast. Alex always there to update me on the process.They came on time and completed the job on the day.T hey help with the grid connection after the install and show me how to use the charger.
EV Charger rating: 5/5
30 June 2024
Responsive and a great job
These guys recently installed a 9KW solar system with battery repllacing an old 1.5KW system. We could not be happier with the result, that also required the re-wiring of our switchboard. They are a small family business and we very responsive to our needs. They were also great with answering questions after the installation. We were so impressed with them that we got them to upgrade our old water heater to a heat pump model.Inverter rating: 5/5
Battery rating: 5/5
19 June 2024
Great experience!
Alex and Anthony have been very helpful from the first contact. The job was done cleanly and everything looks tidy.In fact I’ve got them installing the induction cooktop and the hot water system too.
17 June 2024
Out of this World
Brightworks Solar inspected on the Friday, quoted on the weekend, installed on Tuesday.This just doesn't happen on planet earth.
This is something special; courteous, knowledgeable and efficient.
An "out of this world" experience; bring it on!
Battery rating: 5/5
04 June 2024
Fantastic installer. Great customer service.
Alex and team were absolutely incredible from start to finish. The whole process was as smooth and headache-free as one would’ve liked. Very happy with the promptness of the installation and the quality of the system. Brightworks also charge a very competitive price. Will definitely be recommending their services to family and friends seeking using cleaner energy on their properties. Well done Alex and team!
Fantastic family business- genuine trustworthy & knowledgeable
We recently installed our solar and battery with Alex and Anthony at Brightworks and could not have had a better experience. Alexandra is very friendly and kept everything stress free, Anthony is a lovely bloke- easy to talk to and very knowledgeable. They had our system installed the week after we went ahead which we really liked. If you want a genuine and trustworthy group to install your solar, Brightworks is the place to go.Panel rating: 5/5
Inverter rating: 5/5