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Helioenergy Reviews

Based on 22 reviews

  • 5 star 10
  • 4 star 9
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.45
  • System Quality
    4.50
  • Customer Service
    4.68
  • Installation
    4.65

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About Helioenergy, Solar Installers

Helioenergy is a Solar Power Installation company based in Rydalmere and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Helioenergy Solar Reviews

After spending weeks researching and getting quotes I decided on HelioEnergy based on price, quality, and experience. Shan is the owner of HelioEnergy he was very understanding of my needs from the moment I contacted him till the job was done. I ended up with a 6.6kW system which included 22 x 300w Longi panels and a 5kW Fronius inverter. Since installation it has been producing on average 29kWh each day, which is beyond my expectations. I'm very happy with the outcome and would recommend Shan and HelioEnergy to anyone. Show additional information
I almost went with a shonk outfit until I was steered towards SolarQuotes.

Shan Gao, HelioEnergy, attended my site and gave the best attention to any question I asked. The install was done far quicker than expected and I was able to monitor the professional progress of his crew. I also looked at the hardware and noted it was all coated stainless steel. I have building experience and I did not hesitate to score the work top marks in every aspect. Electrical fit-out was very neat and professional too.

I went for 18 Trina Honey panels and a 5kW Sungrow inverter. I did not opt for SMA or Fronius due to their price premium and also because the Sungrow is regarded as about the best of the cheaper variety, it also performs as well or better than the expensive ones. IMO, no point spending big on an inverter if it might need changing out for any future battery technology, if and when it becomes available at a practical price point (just my suspicion though!). Personally after reading about Sungrow and Trina, I feel confident with the quality. Also I didn't overclock the system.
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Note, both Helioenergy and Solaredge sales people presented well, the third person that was meant to quote never got in contact with us. Show additional information
The team at HelioEnergy we’re the best choice after looking around for many months for the right installer. Their honest approach added true value to my experience. Resulting in exactly what I needed and wanted from a solar system. I look forward to using the power generated by the system installed and designed by HelioEnergy. Show additional information
They answered all my questions, have my system installed 10 days after paying deposit. They arrived on time on the day and it took one full day for my two storey house. Everything works from the next day. They cleaned up after the installation as well.

My system consists of 24 x Trina 275W panels + Fronius Primo 5kW + Fronius Smart meter.
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I will recommend them to others. Show additional information
Helio was quick in action. From time of paying deposit to installation completion only took a few weeks. Installation was done in one day.
Inverter tripped the second day after installation, possibly due to the grid voltage fluctuation of a very hot day. Inverter recovered by itself and it has been running smoothly since.
Overall I am happy with their communication, work and the system.
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Shan Gao from Helio was very thorough. Show additional information
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Everthing thing was delivered as promised the installer did a fantastic job and went beyond what is reasonable. His people were very careful and thorough. Show additional information
I'd ask people to at least speak to these people. Show additional information
I don’t normally do reviews, but I am extremely happy with the workmanship by Shan from Helio Energy Pty Ltd after completion of the job. I have been looking into solar for a few months and after an increase in electricity rate, plus some analysis into the surprisingly good break even time, I decided to go ahead. Having a three phase house I had a number of questions about the wiring as well as different solar options. I have since learned Shan is not only a licenced electrician, but also has degrees in engineering and science. After many back and forth phone calls with Shan, and him being able to answer my difficult questions (many couldn’t), as well as clearing my worries about roof workmanship, I decided I would seek another quote. The quote was competitive with many others and Shan was able to complete the job very quickly. I’m still awaiting the 3 phase net meter from my electricity retailer, but my invertor output is showing I’m producing a large amount of power nicely. I’m very happy with the install. When your house modifications involve electricity and roofing installs, things need to be done right! I highly recommend Helio Energy for solar. For the record I went with micro inverters and a 10.2 kW system made up of 34 LG panels.

Cheers

Jonny

Caringbah NSW
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Highly recommend Helioenergy. They responded quickly to our quote request, installed the system within 2 weeks of paying our deposit, fast friendly and professional installation team, and a fantastic price. Show additional information
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I highly recommend Helio to anyone looking for solar.

Helio was very professional throughout the whole process. They responded quickly to our quote request and was always quick to answer questions.

They use quality components at a very competitive price.

Their installers took care with their work and all the wiring were cleverly hidden. They even cleaned up after themselves.

Recommended!
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I got shading issue of my house. And Mr. Gao is very patient and the panel layout has been refined back and forth for a couple of times. The optimiser solution and REC half-cut panel addressed the shading problem in a very cost-effective approach. Yesterday, 44kw is generated and i am very happy with the result of 5kw system. Show additional information
We luckily decided choosing HelioEnergy (Mr Gao Shan's team). I have installed a solar panel system on our rooftop. HelioEnergy did such great job and we got what we exactly required. The installation team worked very efficiently. They organised to install Ausgrid meter within 2 days after solar panels were installed, which is amazing. Furthermore, HelioEnergy gave us a lot of good advices during the installation process. For example, they found out that our TV antenna had fell down when they climbed on the rooftop. Immediately, they advised us to move TV antenna to a better position, and to assemble and adjusted it perfectly. They kindly help us to do all of the extra job. Now our TV signals improved a lot. Most important thing is that our solar system has been working very well since. My wife and I very much appreciate it that HelioEnergy did such an excellent job for us. Show additional information