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Helioenergy Reviews

Based on 16 reviews

  • 5 star 7
  • 4 star 6
  • 3 star 3
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.38
  • System Quality
    4.50
  • Customer Service
    4.69
  • Installation
    4.60

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About Helioenergy, Solar Installers

Helioenergy is a Solar Power Installation company based in Rydalmere and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Helioenergy Solar Reviews

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I will recommend them to others. Show additional information
Helio was quick in action. From time of paying deposit to installation completion only took a few weeks. Installation was done in one day.
Inverter tripped the second day after installation, possibly due to the grid voltage fluctuation of a very hot day. Inverter recovered by itself and it has been running smoothly since.
Overall I am happy with their communication, work and the system.
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Shan Gao from Helio was very thorough. Show additional information
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Everthing thing was delivered as promised the installer did a fantastic job and went beyond what is reasonable. His people were very careful and thorough. Show additional information
I'd ask people to at least speak to these people. Show additional information
I don’t normally do reviews, but I am extremely happy with the workmanship by Shan from Helio Energy Pty Ltd after completion of the job. I have been looking into solar for a few months and after an increase in electricity rate, plus some analysis into the surprisingly good break even time, I decided to go ahead. Having a three phase house I had a number of questions about the wiring as well as different solar options. I have since learned Shan is not only a licenced electrician, but also has degrees in engineering and science. After many back and forth phone calls with Shan, and him being able to answer my difficult questions (many couldn’t), as well as clearing my worries about roof workmanship, I decided I would seek another quote. The quote was competitive with many others and Shan was able to complete the job very quickly. I’m still awaiting the 3 phase net meter from my electricity retailer, but my invertor output is showing I’m producing a large amount of power nicely. I’m very happy with the install. When your house modifications involve electricity and roofing installs, things need to be done right! I highly recommend Helio Energy for solar. For the record I went with micro inverters and a 10.2 kW system made up of 34 LG panels.

Cheers

Jonny

Caringbah NSW
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Highly recommend Helioenergy. They responded quickly to our quote request, installed the system within 2 weeks of paying our deposit, fast friendly and professional installation team, and a fantastic price. Show additional information
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I highly recommend Helio to anyone looking for solar.

Helio was very professional throughout the whole process. They responded quickly to our quote request and was always quick to answer questions.

They use quality components at a very competitive price.

Their installers took care with their work and all the wiring were cleverly hidden. They even cleaned up after themselves.

Recommended!
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I got shading issue of my house. And Mr. Gao is very patient and the panel layout has been refined back and forth for a couple of times. The optimiser solution and REC half-cut panel addressed the shading problem in a very cost-effective approach. Yesterday, 44kw is generated and i am very happy with the result of 5kw system. Show additional information
We luckily decided choosing HelioEnergy (Mr Gao Shan's team). I have installed a solar panel system on our rooftop. HelioEnergy did such great job and we got what we exactly required. The installation team worked very efficiently. They organised to install Ausgrid meter within 2 days after solar panels were installed, which is amazing. Furthermore, HelioEnergy gave us a lot of good advices during the installation process. For example, they found out that our TV antenna had fell down when they climbed on the rooftop. Immediately, they advised us to move TV antenna to a better position, and to assemble and adjusted it perfectly. They kindly help us to do all of the extra job. Now our TV signals improved a lot. Most important thing is that our solar system has been working very well since. My wife and I very much appreciate it that HelioEnergy did such an excellent job for us. Show additional information