Solar Miner Reviews

Based on 12 ratings Aus Ranking

  • 5 star 3
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 2

Average Customer Review

  • Value
    4.08
  • System Quality
    4.08
  • Customer Service
    3.58
  • Installation
    3.92

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About Solar Miner, Solar Installers

Solar Miner

Reviewers report paying: $2,725 - $5,590 for depending on hardware choice and installation difficulty ( how is this calculated? )

Solar Miner is a Solar Power Installation company based in Jimboomba and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Solar Miner Solar Reviews

An excellent job by Solar Miner

An excellent product perfectly installed. The customer support was very good from the start. Alan and Austin called me regularly to update the status. Very good price $4002 + subsidy. The independent assessor was also very happy with the product and the way it was installed. Show additional information

Excellent institution

Well done solar miner team mainly Alan Johnson. I had no problem getting all done from the day one to the day finish.
Happy happy
Thanks Alan Johnson
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Worst customer service! Do not choose solarminer for solar needs.

I had solarminer install my solar system, 6.6 KW ZnShine panels with solaxpower invertor. During their sales process, I was provided written specifications that peak performance of these panels is 97.5% during first year and reduces .7% each year. I raised an issue with solar miner regarding output of my solar system after comparing the output with a 6kw system (installed near me) where a 6kw system was producing more output than my 6.6kw system. The issue is that my 6.6kw system, north facing, can never produce more than 4kw on a full sunny day at any point in time. A lot of times I had to chase them to provide a solution. Their technical team is so technical to that they fail to understand simple problem of peak output and always tried to divert it average output. It has been many months now but there had been no resolution. I would strongly recommend that do not use solar miner for your solar requirements at any cost. I am still in a regret for having them as my solar provider. Show additional information

You pay what you get.

Cheapest price compared to other installers offering similar brands. But service has much to be desired.
During consultation stage, they didn't properly assess or measure the roof. Just based on satellite images. After installation, didn't properly brief or inform us about how to utilise the system or how to configure the app. Had to troubleshoot the app installation myself.
System performed well in the end and price was extremely low compared to other competitors.
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Still waiting to see - delayed over Christmas

Sales and quoting all good.
Customer service a little slow but they get back to you.
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Worst customer service don’t get in to their trap

They suppose to install my solar system on 28 of October 2019 they called on that day and told me that they dont have solar panels what I have been quoted for and offered me some other Chinese panels which I dont have a clue about I told them its not a proper way of dealing customers they should have given enof notice after lot of arguments they told me they will install my system as per my quote on 6 of November that is Wednesday this time they called me at 10 am and saying today installer coming and inspect my property But no installation and they will call me back about update info But no one turned up and no one called as usual such a irresponsible staff they have dont know when they gonna finish my job. Show additional information

Job well done

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Fast installation without any trouble.

Sales man gave me very good offer as I had two more friends who accepted the offer and had installed. And installation took almost one and half day due to rain. But it was great tidy and installed perfectly. But only one thing I didn’t get when installer said that it will impact the efficiency of panels if I have the inverter installed in garage. As he suggested me to install the inverter out side the house near the meter on north wall. But I wanted to have it installed in garage so they installed in garage. Show additional information

Sofar So Good

Great and informed quotation
Quality hardware at competitive pricing
Very helpfull and now for the installation
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Most companies did not understand our situation in an embedded system in over 50 lifestyle Park. Did not want to come out. Claimed could quote via sattelite. Not good enough as house has very high roof and we also did not want to be connected to the grid.

The company we used eventually got it but more knowledge of embedded systems needed by all solar companies.
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The three quotes that came from your website were very costly, the companies wanted to push us towards being completely off grid and spend large sums of money with them. They all tried to get us to finance the shortfall. All we wanted was a 6.6kw or thereabouts system, not something that was too costly or the Rolls Royce. Show additional information
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