Your Green Planet Reviews

Based on 92 ratings Aus Ranking

  • 5 star 71
  • 4 star 18
  • 3 star 2
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
    4.82
  • System Quality
    4.80
  • Customer Service
    4.83
  • Installation
    4.83

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About Your Green Planet, Solar Installers

Your Green Planet

Reviewers report paying: $1,300 - $10,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Your Green Planet is a proudly Australian owned business dealing in solar energy. We provide excellent service is energy efficient technology. We attempt to keep a constant eye at the market, looking for the latest innovations in the field and choose the best among the products. We proud ourselves in providing the high quality and energy efficient solutions for residential and commercial clients across Australia.

 

Our dedicated team is always ready to cater to all the queries of the potential clients with their excellent service. They offer the best advice and the best solutions to the customers’ needs. We also provide no-interest repayment plans with Humm, Brighte, Open Pay & GEM Visa.

 

Your Green Planet was founded in 2010 and has achieved meteoric heights in growth since then due to our team’s sheer dedication and quality of work. Your Green Planet is Northern Territory’s leading Solar Retailer for 2017 & 2018. Our customer base that has grown mostly by referrals of existing customers speaks volumes about our customer service.

 

Your Green Planet has a strong presence with offices in Darwin, Melbourne and Sydney.

 

Your Green Planet Solar Reviews

Excellent service

Rev did fantastic job from the day 1 till installation. Got the job done before timeline Show additional information

Fantastic installer, nice talking, very good sales man

Good coustomer service, process time too fast, so I suggest all of you, plz go with your green planet, Show additional information

Excellent Service

No sweat at all, didn’t even do anything. They did everything for me from A-Z.I have already recommended them to my friends. Show additional information

Solar forever

Quite easy.They are magic.Got my wiring done first then house build got solar install done straightaway. Cool happy with services. Show additional information

100% RECOMMEND YOUR GREEN PLANET

Dennis my sales representative was great from the start, he showed me different brands of solar panels. I decided to go with Q Cells 330W 6.6KW and a 5KW Inverter Fronius. Fantastic price. I did my research and for me this was the best price.

On arrival today 1/7/2020 the men turned up on time, only took them 2 hours to install 20 solar panels, they were very efficient and helpful.

Their electrician Vikram did a great job installing the Inverter, he connected my internet for me and showed me how to work my Fronius Inverter.

I would 100% recommend HIGHLY Your Green Planet to anyone that is looking to install Solar Panels.

Just like to say Thank you for all their help today. My solar panels look great on my roof.

Sandra
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Superb service and value for money

The people were very professional and helpful, right from the beginning and after sales service is simply superb. I would certainly recommend Your green planet to everyone. Show additional information

Excellent customer service

Happy with the system installed. Great customer service from their rep, Rev, who is very helpful and knowledgeable in all aspects of the system. Installation was professionally done and was quickly arranged. Would highly recommend to family and friends interested in the system. Show additional information

Job Well Done.

Very good efficient crew, very friendly, cleaned up afterwards. They let me know what they were doing at every step of installation.I got hold of this company by word of mouth from our family friends.They really meet our expectations.If you are after solar panel,This is the company to go for. Show additional information

excellent services

It was very good ecperience from the starting with Rav Show additional information

Professional and very good service

Your green planet team are true professionals.. Dennis and Sam both are nice guy.. they explained and answered to all queries politely before sale.. no deposit was taken before sale.. Installation was also arranged quickly.. Installers were also nice and accredited .. Even after installation was complete and payment made- Dennis called me to check how things were going after installation.. I highly recommend YGP.. Show additional information
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Exceptional customer service

Team at Your Green Planet did an exceptional job at our residence. What make them stand apart from their competitors is their genuine, knowledgable and skillful staff. From quotation to installation, work was completed in timely manner and professionally. Whatever query I had, they manage to answer each and every one of those.
Anyone who believes in quality product and great services, you don't have to look beyond them.
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Experienced in Industry

We were really delightful after Aman from team YGP made the whole process look smooth and professional right from quoting us with different brands to the day of installation. He had a detailed knowledge of all the aspects associated with solar panels and inverter and was very calm and polite to answer all our queries. I would highly recommend to get a Solar PV system from them as besides being there in the industry from 10 years their service and after sale service is top notch. Show additional information

Very good customer service, good knowledge

Very good customer service , well explained, good knowledge, very co-operative and fast service Show additional information

Excellent installation

Sales process was good, detailed and well explained. Rev is very knowledgable and explained about the different options available for installation and assisted in entire process. Installation was excellent and on time. Show additional information

Fantastic job

Very good customer service and prompt response. Installation was very professional . I recommend there service to the people who think about the installation of solar system in their house. Show additional information

Fantastic & professional Solar panel installer

I will recommend YGP Your Green Planet at a very high level of professionalism, thorough communication and very knowledgable. They had answer to all the questions. Did not push for the job and my work was done to the highest level of satisfaction.
A++++++.
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Nice installation

Sales rep was amazing Rev. very knowledgable & helpful. Really happy with system Show additional information

Beautiful installation

Very good job. Rav is good services and very happy with him and the company. Show additional information

Fantastic and professional service

Sales process was well explained and professional

The installation was punctual and the team was well trained and had pleasant manners

Prior and post installation device was excellent
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Excellent Customer Service

I highly recommend YGP, from the start to the finish they are very professional. Excellent communication at all times, extremely helpful and deliver fantastic customer service. They have a thorough knowledge of their product, do not push for a sale and explain everything and the options in great detail. Show additional information

Quick and good quality service

We spoke to Rev regarding our installation of solar panels. He is very knowledgeable and guided us through our options. Excellent service, can’t recommend them enough. Show additional information

Excellent customer service, advice and installation

I was very impressed with YGP Darwin. When I asked for a quote they were punctual, factual and did not push for a sale. They explained my options in practical and non-technical terms, made recommendations to suit my situation and explained why, and clearly laid out what was included in the quote and what I needed to do with my power provider.

They always responded to my calls quickly and were always helpful. This was even two months after the installation when I needed help with reconnecting my system to the app after changing my modem.

I have highly recommended YGP to my work colleagues and friends who have had the same experience as I have.
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Great customer service and prompt response

Very good customer service and prompt response. Installation was very professional and prompt. Show additional information

Fantastics services and a perfect installation

Had a great experience with YGP. they delivered what they promised. I am very happy with their services. Show additional information

Very happy with the service provided

Sales person Rev was very knowledgeable about the rebate and guided us through that journey and helped us get the approval quicker... Communication was clear and the installation team did a good job too.. Overall very happy with the decision to go with YGP. Show additional information

Fantastic company to deal with.

The whole process from the initial quote to the installation was first class . Workers were punctual and professional in their work . Workmanship was first class ... Show additional information

Excellent service

The salesman Dennis was fantastic. He is knowledgeable person. He help us from the beginning to the end. Electrical work and installation excellent. Really happy. Show additional information

Excellent services from start to end.

Excellent service from start to end.
The installer and electrician were also very polite and friendly.

After installing the solar panels, Rev the Energy Advisor called back the day later asking if everything was ok. Had issues downloading the app, Rev assistance straight away.
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Kowledgable and professional team

I got detailed information about the system from the guy when I applied for the quote. He responded to all my questions.
Installation team and electrician have done a good and clean job. They are knowledgable and professional.
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Excellent job

On time install , good electricians , very happy. They clean afterwards,monitoring & App working. Show additional information

Excellent Service! Professional Attitude!

I definitely made the right choice by choosing "Your Green Planet" especially Dennis, the Sales Consultant provided a competitive quote, translated technical process into layman's language, went above and beyond whenever I had questions. He organised the installation earlier than expected. Installers were professional and not even a single tile was broken.

Thanks to Dennis and his team.
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Excellent

Installation done in time. Good customer service. Sales/quoting process was smooth. Show additional information

Excellent Service and timely install!

It was hard to believe the great level of customer service from this company and their team. Within two weeks, it was all installed. Consultant even came twice to our property to satisfy our concerns, even followed up after the install. Show additional information

Fantastic

My sales consultant Dennis, he done very knowledgeable explanations and guide to choose customers requirements and installed with in week
Reliable, cost effective and efficient. Great keep it up.
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Spot on service

Communication was excellent. Well knowledged. Good Service. Delivered on time. Show additional information

Fantastic customer service, great products super easy to communicate with. Very happy.

Dennis our sales guy was fantastic he help us from the beginning to the end. Show additional information

Excellent

I am really impressed with service we have received. Rev been amazing. He shared all his Solar knowledge with us & helped us to choose right product. I will highly recommend Your Green Planet. Show additional information

Excellent service

The initial service was excellent, the continued customer and support service is amazing. They are always happy to help & answer questions. Show additional information

Amazed!

Very happy, best price. Technically sound. Lot of options to choose. Installers are very patient & they know what they are doing. Being myself a industrial electrician, I know they chose good wires, circuit breakers,isolators. Really happy. Show additional information

High quality service

Right from the beginning to the day of installation, the whole team at YGP made the process look so immaculate and quick. Adding to it is their long term experience in the industry topping with attention to every detail of customer requirements is something which made them worth my final decision. Show additional information

The whole process was very fuss free and streamlined.

Quoting was strightforward via email.
Installation in a day. Hardworking people, clean and mess free.
Customer service good. All connections organised.
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Professional plus!

The quotation was factual, no pushy salesman driving you into a deal, availability of someone was excellent if you required some advice.
I quoted that I may have some shading issues and this was dealt with within moments.
The installation was completed in virtually a day, now it's a wait for the meter upgrade, however, that's up to the utility company to sort out.
As for the workmanship, I can't complain at all, tidy, on time and considerate of my needs.
Thanks Dennis and team at YGP, you guys rock.
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Fantastic Experience

My sales consultant was Dennis ,he is having a very good experience and more knowledge in this industry.He answered all my questions and guided me to select the right panel and inverter.Installation completed within a week.Installer was good ,they did a fantastic job.Value For money Show additional information
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Blown Away

Absolutely blown away with the savings after 2 days. Outstanding service and installers. Very efficient and friendly. $18 savings in 2 days. Highly recommend Your Green Planet. Show additional information

Very efficient, on time and good value

Quoter came to house and checked, explained options etc. Price was good, reputation from other users good, product good (Fronius,Canadian) installed fully operational in 3 hours, exactly on time and friendly installers, cleaned up when finished. Certifications provided. YPG organised PWC who are yet to finalise but no issues anticipated. Show additional information

Excellent service, happy customer

Very happy with quote, installation and services delivered. The personnel were polite and happy to answer questions as well as assist with setting up the web monitoring system. Show additional information

Simple and effective

Every thing from the start to finish was explained intelligently and in simple terms.All the trademan turned up at the right time and did a professional job on the hottest day of the year with no complaints.After completion the follow up from customer service was excellent. I couldn’t be happier hopefully there will be no more electric bills Show additional information

Good morning Sunshine

Explained everything clearly, came back to clarify and answer my questions. Installation very good, on time, no problems. Good customer, organised connection to the grid. Show additional information
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