Your Green Planet Reviews
4.9
Leave a review Based on 257 ratings Aus Ranking
- 5 star 209
- 4 star 45
- 3 star 2
- 2 star 0
- 1 star 1
Average Customer Review
- Value 4.89
- System Quality 4.86
- Customer Service 4.92
- Installation 4.89
Timeline
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Your Green Planet is a proudly Australian owned business dealing in solar energy. We provide excellent service is energy efficient technology. We attempt to keep a constant eye at the market, looking for the latest innovations in the field and choose the best among the products. We proud ourselves in providing the high quality and energy efficient solutions for residential and commercial clients across Australia.
Our dedicated team is always ready to cater to all the queries of the potential clients with their excellent service. They offer the best advice and the best solutions to the customers’ needs. We also provide no-interest repayment plans with Humm, Brighte, Open Pay & GEM Visa.
Your Green Planet was founded in 2010 and has achieved meteoric heights in growth since then due to our team’s sheer dedication and quality of work. Your Green Planet is Northern Territory’s leading Solar Retailer for 2017 & 2018. Our customer base that has grown mostly by referrals of existing customers speaks volumes about our customer service.
Your Green Planet has a strong presence with offices in Darwin, Melbourne and Sydney.
Your Green Planet Solar Reviews
Fantastic job
The boys were on time, did everything in half a day very happy with the services provided by Ram & company. Installation was neat n tidy. Good customer service 10 times batter then here in Darwin. Thanks Your Green Planet. Show additional informationGreat Service in Solar installation
Great experience smooth process thanks to all the Help from RAV. He has great knowledge and guided me well. Will recommend to all. Show additional informationinstallation
Installation are great, very professional team, great value of money, Rev Raman thank you for helping me.-John Show additional information
Friendly, Reliable, Professional & Customer service
Installation was professional and done very well.The initial discussions and explanation of how the systems works were really helpful for anyone who doesn't understand this stuff at all. Thanks to Rev
The entire process went really smooth and only interruption was of course the covid impact.
Thanks Rev for being always reachable to clarify all the stupid queries.
Great customer service. Show additional information
Solar panels
Very good customer service. Quality and professional installation. Friendly staff. Reasonable and reliable quotation.I WOULD RECOMMEND TO GO WITH YGP Show additional information
Best in west
Guys done job professionally. We are happy with there service and product. Show additional informationProfessional and efficient
Overall smooth end to end process with so far no hiccups.Overall team is professional and efficient. Show additional information
Great customer experience
Appreciate their help in installing and helping out to find the best the solar that fits to the house. Sales Rep Rev was quite responsive and have answered all my questions. Show additional informationFantastic service
Installation went well and system is working perfectly.Thank you Rev Show additional information
Customer friendly and smooth processing
Very customer friendly, installed today, system looks good. Processing was quite smooth. Covered by a sound workmanship warranty. Show additional informationGreat job
Ram came explained everything like what’s the best system for our house according to our needs. I will recommend Your Green Planet team to anyone who is looking for hastle free install. Call Ram 0433024420. Pure gentleman. Show additional informationHappy Customer
The entire process was very smooth with true transparent pricing. The installation guys were very knowledgeable and did a clean job. Overall very happy and would definitely recommend YGP. Show additional informationHappy with install
Double storey, tile roof, work is comleted neatly on time. Friendly cutomer service and valye for money Show additional informationHassle Free Transition to Solar with Top Quality Installer
I was introduced to Your Green Planet (YGP) by their PV specialist Dennis. He offered me a system for all range of prices and informed me about the pros and cons of each. He answered all my questions and did not force me into buying from YGP. They gave me a competitive price for a 6.6kW system. Due to bad weather the installation was delayed however I was informed of this accordingly. The installer and electrician Vikram came to the property on time and installed the system without any issues. Vikram only left after setting up the inverter and app for me. They were very tidy and cleaned up afterwards. Even after installation Dennis still answers all my queries about my system. Overall I am very happy with Your Green Planet and would totally recommend them to anyone. Show additional informationFantastic customer service, highly recommended.
Contacted Dennis and the team for a quote.Upon meeting, was given several choices for hardware and price.
Installed on time with NO problems.
System performs exactly as quoted.
Customer service was fantastic, every time I called or messaged, my questions were answered.
Very happy with the overall experience. Thank you Show additional information
Good service
Sales representative good customer servicesQuick installation and good production. Show additional information
Awesome great working system
Excellent sales and instal process. Great customer service. Installation was fast and I am happy to recommend the company. Show additional informationBeautiful Installation and Service
I will recommend Your Green Planet. Service and Customer service is fantastic. Show additional informationYour Green Planet - Strongly recommended (Avoid Dodgy Suppliers)
Dennis was extremely professional from the beginning discussing options best suited for my usage and based on Sun positioning at my house. Installers did a good job and left the premises clean. Show additional informationDennis is a Legend!
Left a RFQ on the green plant website, moments later i received a call from Dennis. Once i was in contact everything was comprehensively explained. Dennis provided me with multiple options and i got to choose the option best suited to my needs. I was told a 3 week wait time for install, 5 days later they arrived and installed the system (fantastic). The boys were extremely professional and friendly. Highly recommend Dennis and the team. Thanks Dennis, i will be in contact for the battery next year!! Show additional informationGreat product
Quoting process was good. Installation went well. Customer service was great from Rev from start to end. Show additional informationNice job
Very impressive service done in a reasonable price. Installation done neatly without any damages. Excellent services. Show additional informationGreat company for solar
Rev was very helpful during solar installation process. He made sure that i got the right system for me and always available to guide me to select best product. Installation was smooth. Highly recommended Show additional informationQuick installation , better price
Installation was pretty quick. I was not expecting to have solar panels installation in such competitive price in just few days after order. Clean installation just less than 3 hours. Very happy with YGP. Show additional informationHappy Customer
Over all exceptional customer service in all areas from the initial quote to the install highly recommend Rev & the team at Your Green Plant Very professional & Helpful. Show additional informationQuick installation and good customer service
It was very quick process. Rev provided very good service and he is highly knowledgeable. Show additional informationSatisfied with quality
The guys did a very good job. Very profession installation job. Dennis expalined every thing in detail. Really happy with the job. Will highly recommend them. Show additional informationI am very happy from instoller, very Good excellent nice people
I am very happy from instoller, they are very nice. Good excellent service . Show additional informationGood install
Ram came over told us what system will be good according to our needs & everyone was very punctual, cleanup afterwards. Got the app on phone. So far so good. Thanks guy we will use the sun for our power needs from now on. Show additional informationGreat company
Quick and easy. Nice people to work woth. highly recommended. Awesome work so far. Show additional informationHappy with their work
Rev was very professional. Big thanks to him and the installation team. Show additional informationHappy customer
Brilliant customer service provided by Rev and his staff. Thank you Show additional informationVery happy
Really helpful would recommend to anyone. Made job quick and excellent clean up after Show additional informationFantastic Customer Service. Highly Recommended!!
Great customer service and technical support. Starting from the initial conversation with Dennis to the final installation by Vikram, it was a smooth journey. Best quote received and very cost effective. I was given a range options per my requirement will all the relevant facts and figures.The contract signing process is smooth, no hassles of deposit payment or anything. The installation was done very efficiently and on time.
Very Happy with the service and the products provided. Highly recommend!! Show additional information
Great Service
Happy with the customer service and the process went smoothly Show additional informationHappy customer service
sales process and the installation went smoothly. Thank you rev for the nice service. Show additional informationHighly recommended
Very happy with the experience. From day one, when I met with Dennis for a chat on my requirements, he came prepared and was able to answer my questions and ready to give advice. I received a quote which was competitive and with their positive reviews, I went with Your Green Planet. The installers arrived on time, introduced themselves and talked me through the process. The electrician (Vikram) then explained where the inverter was going and was accommodating when I asked him to put the inverter in my garage instead. After the installation, Vikram setup my wifi monitoring and walked me through the system. My system was up and running in about 4 hours. Customer service was exceptional, and the payment process was easy. Show additional informationAwesome service
Awesome service and great value and great quality product. Really recommended Show additional informationfinally we got our solar panels installed!
After doing a lot of online research, we finally decided to go with Astronergy solar panels and Huawei inverter. Rev is really helpful doing the whole process. He is patient and always answer our questions in time.Because we have some shading issues on our roof thanks to the big tree at backyard, we add additional 8 optimisers on the solar panels. The whole price is quite good.
The installation team is amazing. The whole job they did is quite neat and nice.
I called AGL after the installation but they told me it might take up to 2 weeks to upgrade the solar meter. Show additional information
Definetly recommend
Good service and nice people to interact very professional .... Happy with how job is done Show additional informationExcellent service, great price
Price was great, installation was very smooth, service was excellent, overall great experience. Show additional informationBest customer service with best solar price
I have been trying to find a reliable and not too expensive solar company for quite a while and found out about “You Green Planet” saw their previous review and decided to go ahead with them. From quotation till the installation everything went really smooth. So if you want good price with reliable service for solar then this is the company you want to get your solar system from. Show additional informationHappy customer
Happy customer. Good service. Insulation very good.thank you rav. Show additional informationVery efficient, on time and good value
Quoter came to house and checked, explained options etc. Price was good, reputation from other users good, product good (Fronius,Canadian) installed fully operational in 3 hours, exactly on time and friendly installers, cleaned up when finished. Certifications provided. YPG organised PWC who are yet to finalise but no issues anticipated. Show additional informationFantastic experience! Highly recommended!
Very happy with the end-to-end experience with YGP. Sales person (Dennis) showed up on time and patiently answered all my questions. He recommended products and backed it up by showing evidence through product documents, which i double checked online as well. I took quotes for the same product package from few other installers, but YGP worked out to be most pocket friendly, by far! The company has all required accreditations as well, which surprisingly many of the other installers in the market lack, while they still quoted much higher than YGP!The quote and contract process was smooth too. Installation was done precisely on the committed date and time. The lead installer/electrician (Vikram) was very friendly and explained everything in detail. Installation was very professionally done, and site was left very tidy as well. And no broken tiles... which was quite a pleasant surprise! They helped set up wifi monitoring as well, which was very helpful.
Its been overcast since the installation took place so havent seen the production and efficiency of the panels ad inverter, hence not commenting on the products yet. Will do so in due time.
And yes, no haggling for signing the quote or deposits or even payment. All in all, great customer service experience.
As I said, I spoke to quite a few installers, but this one definitely stands out. Company you can trust. Give them a try! Show additional information
Good Job
I had 2.5 kw system. Good worker x They added on another 6.6 kw system for us . Very quick turnaround time . System online and working very good. Show additional informationHighly recommended.....
Great customer service. Very professional installation and guided through each step. Highly recommended. Show additional informationBeautiful install and great product
Sales process was good excellent service by Rev. installation went really well. High quality product installed u see my budget. Go your green planet. My next door installation next week and he is keen too. Show additional informationQuality Service
Product knowledge with all the pros and cons were explained. Installation was carried out without minimal disruption. Show additional information