Your Green Planet - Company Review Notice Your Green Planet - Company Review Notice
Your Green Planet

Your Green Planet Reviews

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4.9

Based on 569 ratings 3 Reviews removed

About

Your Green Planet is a proudly Australian owned business dealing in solar energy. We provide excellent service is energy efficient technology. We attempt to keep a constant eye at the market, looking for the latest innovations in the field and choose the best among the products. We proud ourselves in providing the high quality and energy efficient solutions for residential and commercial clients across Australia.

 

Our dedicated team is always ready to cater to all the queries of the potential clients with their excellent service. They offer the best advice and the best solutions to the customers’ needs. We also provide no-interest repayment plans with Humm, Brighte, Open Pay & GEM Visa.

 

Your Green Planet was founded in 2010 and has achieved meteoric heights in growth since then due to our team’s sheer dedication and quality of work. Your Green Planet is Northern Territory’s leading Solar Retailer for 2017 & 2018. Our customer base that has grown mostly by referrals of existing customers speaks volumes about our customer service.

 

Your Green Planet has a strong presence with offices in Darwin, Melbourne and Sydney.

 

Reviewers report paying: $4,200 - $6,490 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Your Green Planet Reviews (569)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

5.0/5

Customer Service

  • 5 star 492
  • 4 star 74
  • 3 star 2
  • 2 star 0
  • 1 star 1

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Happy solar customer

Very impressed with after sales service…Performance is more than figures given to us, workers were professional and timely installed. Best UI of the App. User friendly. Pretty impressed ?
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Installer

Sales quote was very simple gave all the critical information. Installers were punctual and cleaned up after installing. Customer service was very good
Inverter rating: 5/5
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Really good product from Your Green Planet

Parth was really good advisor, he understands the needs of customers. He doesn’t oversell or neglect our simplest queries. He organised a very good level2 Electrician (Sam) and team, I can’t never forget the service they delivered. I started to see the returns from day 1.
Panel rating: 5/5
Inverter rating: 5/5
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Happy customer

Sales process was good, excellence quoting process. Offered different options. Happy with great results.
Panel rating: 5/5
Inverter rating: 5/5
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Great company to deal with

20kw system installed by Ygp great performance and great results. Value for money for my system. I have recommended to few of my friends as well which they already got installed from them. Highly recommended & hassle free process. Got connected to electricity company as well to see buyback
Panel rating: 5/5
Inverter rating: 5/5
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6.6kw great performance

Savings good money with small system. I wish I would have gone for bigger system. Sales rep told me to install 10 but went with only 6.6kw but still really happy with performance and great results. Thank you for great service and great system.
Panel rating: 5/5
Inverter rating: 5/5
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Value for money. Good quality installation and customer service.

Quoting process was easy and the system was promptly installed on the scheduled date. It is now one month since the installation and so far, no issues with the installation.
Panel rating: 5/5
Inverter rating: 5/5
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Quick and easy setup

Sales process very fast, easy to negotiate and gave us which fits in our budget. system is doing good production around 50kwh a day for 10kwh. they organied grid connection as well sent paperwork to dodo. installed within a week as well. installed ahead of scheduled time. highly recommended
Panel rating: 5/5
Inverter rating: 5/5
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Awesome Sales, Brilliant Installation and 5 star review

We got multiple quotes (7 all up) for solar and every company was different and wanted to sell there own preferred system/brands. 2-3 sales reps were awesome and really knowledgeable.
After reviewing on Solar Quotes, we knew what size solar we wanted (13.3kw) and what inverter (Fronius) and panels (Jinko Tiger 440w) we wanted.
Your Green Planet were very responsive to my initial enquiry and provided their best price for the system and brands I wanted. After contacting their team, they were very willing to answer my questions and concerns (even after hours and I could message them at any time) and were willing to come and view our property to make sure that the system and panel layout were perfect for us.
Installation date was within 2 weeks of signing contract (others said 4-6 weeks) and we had nothing to pay upfront and only on full installation.
Installers were very polite, punctual and completed the job very quickly. The quality of the work was brilliant, panels were set up perfectly and as we have a terracotta tiled roof, they didnt even break any tiles!!
The inverter was placed exactly where we wanted it and it was level and it was a clean install with all cables and conduits tidy and installed very neatly (much better than I expected).
The Installation electrician set up the Solar.webb app and had it connected in no time. They cleaned up and left no mess whatsoever.
Once the system was installed I contacted the Dennis (sales rep) and asked about grid connection and he said that they will take care of it and get it sorted, then our service provider contacted us a week later advising that they will upgrade the smart meter.

We cannot recommend Sam, Dennis, and the installation team enough at Your Green Planet. These guys go out of their way for you, answer questions at any time day or night or weekends, and are willing to go the extra mile for you. Its been 3 weeks since our solar install so hoping we want have to contact them for a while, but hoping their after sales/post installation service will be just as good.

So very glad we decided to go with Your Green Planet.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent big solar panels installation

I had a very good experience with Your Green Planet team while installing the big solar panel system (around 16KW) for my house. From providing information of solar system to sending the installation team and set up the panel system and inverter to the payment is hassle free process with Your Green Planet . Rev is just a call away and always there for any clarifications.
Panel rating: 5/5
Inverter rating: 5/5
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True Professionals with great support

The entire experience was smooth and the support was great. I am using the system for last 1 year and the outcome is superb.

Highly recommended...

Panel rating: 5/5
Inverter rating: 5/5
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Great system with best customer service

It is been over 1 year really happy with their performance installed Jinko and fronius. I have recommended all my family and friends. 9 family members have installed with Your Green Planet as well. I highly recommend speak to Rev from Your Green Planet.
Panel rating: 5/5
Inverter rating: 5/5
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Great price. Great Installation Team.

The quoting process was very quick. The installation team headed by Vikram were fantastic. Very smooth and great communication. The follow up thus far has been great. They organized for the grid connection, explained the wireless app and left everything very clean and tidy.
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Good service

Sales process was good, I am happy customer. System is performing very well even in cloudy day today getting output of 3.7kw from 6.6kw system. Hoping to save big on bills.
Panel rating: 5/5
Inverter rating: 5/5
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Satisfied customer

Thank you very much Ram for your service . Your professional customer service and understanding our needs was very pleasant.

Really appreciate your professionalism.

Panel rating: 5/5
Inverter rating: 5/5
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A Great Job Done

100% satisfied by the great service provided by Mr Ram from Your Green Planet. Highly recommend to anyone looking for solar panels for a sim less start to finish process. Thanks again.
Panel rating: 5/5
Inverter rating: 5/5
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Very good experience

Installed a home solar system from them and Revti was our contact. He is very professional and guided us which system would be best according to my needs. Neat work and very polite team members as well. Good communication from very beginning. Happy with the end product
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Professional Team from YGP

Our 6.6KW Solar System was installed on last week of January, 2023. Have a 5KW inverter, SunGrow (SG5K-D) and Jinko panels (415W). The Sales and installation process were seamless. Dennis (Solar PV Specialist) was very helpful and knowledgeable in this field. He had help me a lot in all my queries during and after the installations. He did come to our place and explained his proposal.

Workmanship is very important to me not only a competitive price and technical specs of the products. They proved it as they are one of the best installers in the industry. Their work are very commendable. One of the best experienced that I have was a day after the installation there was heavy storm. I was a bit nervous thinking that I might get some leak on the roof but I was wrong. The following day I had a thorough looked at the ceilings and I was surprised and very happy to see that "no marks at all". Since then whenever there's heavy rain, I feel cool and relaxed knowing that the job was done professionally and need not to worry.

I did have a chance as well to see the installed panels on the roof right after the installation. It was pretty neat and professionally done. The inverter was done nice and safe, close to metre box.

In the last two months of full sunny days, my highest daily yield was around 37 to 39 Kwh, which was excellent.
Can't wait to see my next bill and Im sure there will be a dramatic change.

YGP highly recommendable.

Lito

Panel rating: 5/5
Inverter rating: 5/5
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Quality installation. Well priced. Very professional. Fantastic after sales service.

I am a Chartered Practicing Electrical Engineer, so I did a lot of research on Solar before deciding which installer to go with. I received quotes from at least a dozen installers & spoke to at least 20. By that time I was able to weed out installers that I considered no good.

Now, let’s talk about YGP.

When Sam from YGP provided me with his recommended configuration, I knew immediately that he was the only installer that knew what he was doing. He knew how to best set up a system for my home to get maximum output & was well priced quoting very good, widely used panels/inverters, so I chose YGP.

The process from start to finish was very professional. Vikram (YGP installer) & his team came out & installed my 13.2kW system on a Saturday. You hear stories of installers doing very “quick” installs, but Vikram & his team were there the whole day. My home is a combination of multiple single & double storeys, so it was not a straightforward install. Irrespective, the YGP team did a fantastic installation job. I have been consistently getting 70kW+ output straight off the bat since day 1.
Also, I cannot praise Sam of YGP enough. Very professional, very polite, very well spoken & tremendous help. Sam was happy to answer any & all of my questions. Very knowledgeable. Furthermore if I sent him an email on a weekend regarding a query, he would respond immediately. Sam said to me, any issues, I can call him anytime.

Now that is what you call fantastic after sales service.

I cannot recommend the YGP Team enough. Extremely happy with the outcome.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent customer service

Your green planet and their whole team has done a great job at our place. Rev came and explained everything and cleared all my doubts . Its been few months we have installed the solar system at our place and we are getting a good return. I once had an issue and when i called Rev , he helped me instantly over the phone even though he was overseas on a holiday and guided me through step by step and resolved the issue. Thanks YGP
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommend, very happy customer!

We have been very happy with YGP. The whole process has been smooth. Rev, the sales rep has walked us through the whole process, start to finish! Their products are also superior and are highly rated within the solar market.

Would highly recommend them.

About 5 months on and our quarterly bill is $29!

Panel rating: 5/5
Inverter rating: 5/5
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I am a very happy customer

I would like to thank Dennis and the team for a great installation and customer satisfaction. From the beginning to end the installation was done very professionally. No complaints from me. Well mannered team and very polite. This company took great care.
Panel rating: 5/5
Inverter rating: 5/5
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Great installers - trustworthy & supportive.

Stumbled across them on Facebook. Was a little apprehensive due to dodgy installers flooding Facebook with ads. However they had a high score on here so asked for a quote. Detailed quote provided with report outlining avg production during the year. They were ftiendly and happy to provide multiple quotes based on different brands /config. Installation went well. I have been. Oat impressed with their customer support. I've had some issues with overvoltage on the network, causing the inverter to run in a degraded mode. However the team at YGP have helped me deal with ausgrid and help get me on a new substation with lower voltage. Highly recommend!! Especially for those a little nervous about installing solar for the first time.
Panel rating: 5/5
Inverter rating: 5/5
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Neatly done and timely done

Sales process was nice and smooth, Rev ring me up explained me and came to
My house explained me more in detail and recommended by my son from Marsden park. Great installation time. All panels installed on north with high performance

Panel rating: 5/5
Inverter rating: 5/5
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Excellent advise, service, value for money

Very pleased with their Service. Rev Raman is very friendly and his knowledge of Solar products and installation is amazing. We were very confused but Rev and team of Yourgreenplanet ensured our installation process was smooth. It’s been more than a year now and we are very pleased with our decision of getting our solar installed with them. Their after service is also amazing. Can’t recommend them enough.
Panel rating: 5/5
Inverter rating: 5/5
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Great product, top install

Simple easy process. Team always there to answer any question. Very easy process. Top service have already recommended them to friends.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic service

Sales process very informative, my son in law recommended Ygp. He was pretty happy with his install. Installation went on time. Boys did good job. So they will organise for meter change as well. Thank you
Panel rating: 5/5
Inverter rating: 5/5
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Installation of a solar system for home

Pricing is very competitive. Tidy work, good communication and fantastic customer service. Ensured all the work carried out smoothly and the solar system is connected to grid. Very happy with the end results.
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Exceptional value for Money & great Customer Success Team

Mr. Karan helped me install 20KW PV system. Through out the process, Karan helped with various queries and was quick to respond most professionally. His experience in the industry is commendable.
We were initially hesitant with going with Solis inverter, but Karan guided us on why and value proposition.

Installation was smooth and finished in 2 days, they left the site clean and all the cables neat and tidy.

I would highly recommend setting up a time with Karan even if you are just exploring the idea of PV system installation.
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Excellent customer service

Everything went smoothly from the beginning to the end. They won’t call you every single day and push you to chose them like many other companies. Very professional and Excellent customer service. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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Great knowledge and beautiful done

Everything went great from quote to installation, helped me setting up solar plan as well & to meter change to smart meter as wel. They have Great wealth of knowledge for product service. I am really happy with results.
Panel rating: 5/5
Inverter rating: 5/5
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Great install perfect

Very good installers Very clean very professional very safe Would recommend
Panel rating: 5/5
Inverter rating: 5/5
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Quick Install, but Some Problems After that got fixed eventually

We got lots of quotes and picked GP, not because it was the cheapest, but because of the good reviews and it's was mid-range cost wise. Kumar was punctual, friendly and local.

Install after signing was quick - sign 10/9, installed 15/9 and mostly working. I made payment in full on 15/9.

I did ask Installers on the day if they could remove an antenna as the spot where panel was put will have birds will poop on the panel and we don't use the antenna. They said yes, they could but I later saw they didn't remove it.

I didn't not get any paperwork or manuals until 21/9

Also discovered issues with the monitoring software.
The contract electrician had registered the inverter to themselves as a test, so I could not register it and see the stats from the inverter.

The issue was not resolved until 19/9 when Kumar called Goodwe and sorted it out.

Sadly the consumption monitor that I paid extra was still not showing.

I worked out I needed to scan the consumption monitor code, but
I could not scan the code at the back of the monitor because it is installed into the switch board!

The electrician had to come out to take it out so we could scan the code. This wasn't fixed until 1/10. Maybe the code was on a box or manual that was thrown out? I never got any physical paperwork, just electronic documents.

Seems they had issues with their electrical contractor who also didn't show up at another site.

After those initial issues, the system been great and seeing generation and consumption is so important!

Panel rating: 5/5
Inverter rating: 5/5
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Excellent service

Everything good from sales to installation. Boys did great job for me and my daughter house. They even organised to change meter to smart meter. System already producing between 60 70 kw. Highly recommended
Panel rating: 5/5
Inverter rating: 5/5
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Extremely professional

Great team really professional, they did finished job in one day. Rev came home and explained everything to us and got system installed after 2 weeks. Really happy with product and knowledge he shared. Thank you for your great service
Panel rating: 5/5
Inverter rating: 5/5
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Timely done

Sales process was nice & smooth. Installation went on time & finished in 1 day. Customers service been amazing, rev helped me with everything.
Panel rating: 5/5
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Great system

We took few quotes compared and check with them. They have done great job. No complaints. Highly recommend and looking at their reviews on this platform made us more confident to buy system front them. I highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
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Neatly and timely done

It was great to install system from YGP, my nephew got installed from them as wel. It is 15kw system, I can already see couple of days touched down 100-101kwh as well. Now I am waiting to receive our bills to drop down with good amount because our usage is 50-55kwh every day. Thank you for your service
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installer, very happy with all aspects

Very happy with the installation of my system. The design and installation of the system was trouble free. The advisors were great, patient and tolerant of all my questions. They listened to our circumstances and designed the system to match. Installation was great and system has been running without fault. Follow up service, questions has been a breeze. I recommend this company as one who really knows it’s stuff and will work hard to ensure customer satisfaction.
Panel rating: 5/5
Inverter rating: 4/5
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Installation went well

Really great job by inatallers. Signed up and refereed by my family friend. 4 of us sign together. Let,s wait for real savings. Thank you
Panel rating: 5/5
Inverter rating: 5/5
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Veli Mattila

Prompt and open, no hassle installation. No rubbish left behind. Customer service good and friendly, from removal of old system to generating energy from new one.
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Brilliant

Excellent experience right from the start. Everything went very quickly and efficiently. Great service from Deepak.Could nor ask more.
Panel rating: 5/5
Inverter rating: 5/5
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Your Green Planet

Quick to quote. Made time to visit house prior installation. Satisfied with the whole process
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Fantastic Installation!

Everything was smooth from the quotation, all my questions was answered. The installation was done quite fast
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Easy installation and on time , reasonably priced .highly recommend

Dennis came to give a quote. It was better than others . Quality was good and installation was quick . Thankyou your green planet
Panel rating: 5/5
Inverter rating: 5/5
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Great experience

They managed to install my solar within a week time, very friendly staff and fair prices
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Great team with professional installation

Rev was extremely helpful in making me chose the right and best suited product within the specified budget. He understood the overall needs and installed the product professionally. They also organised the grid connection themselves. Thanks guys!!
Panel rating: 5/5
Inverter rating: 5/5
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Clean job happy client

Really happy from start to end. Professional company , love there sparky very nice bloke . No breakage at my property. Very happy to recommend to others.
Panel rating: 5/5
Inverter rating: 5/5
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Has good reviews for a reason

After researching for some time and coming across multiple great reviews from a community fb group and also on Google I decided to engage Your Green Planet. From the get go Rev was extremely helpful, informative and knowledgeable about the which brand, model and capacity of which panels, inverter best suited to my application. Rev would make sure all of our questions were answered, even on weekends and after business hours. My wife and I are very pleased and wished there were more transparent and accomodating businesses like Your Green Planet these days. Yep, so this company has a heap of good reviews for very good reason, and I would recommend to anyone. Thanks
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Fantastic saving money

Good service, friendly staff and before solsr bills were higher and aftee solae very veey low decrease nesrly 80% really happy with team.
Panel rating: 5/5
Inverter rating: 5/5
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