Risen solar panels reviews

Risen Energy is a Chinese manufacturer of  solar panels that have a 15 - 25 year product warranty (see below) rather than the 10 -12 years some manufacturers catering to the cheaper end of the market offer. Their panels are certified as corrosion resistant, making them suitable for installation anywhere in Australia.

The company has an Australian presence, with an office located in Melbourne.

Q1 2019 Tier 1 rankings from Bloomberg New Energy Finance placed Risen as the third largest Chinese panel manufacturer, with an output of 8.6 gigawatts. In 2020, the company's web site stated it had reached a module production capacity of 11.1GW.

In 2020, Risen Energy again made GlobalData’s top ten list of solar panel manufacturers for global shipments in the previous year, and in 2022 it was ranked number 6 for shipments in 2021 by PVInfoLink.

Risen Energy Solar Panels

At the time of updating this page (March 2022), Risen Energy produces solar panels with efficiencies of up to 21.3% (Risen Titan S), among the models we have listed on our panel comparison table. They all have a 15 year product warranty that covers the panels if they fail due to a fault in manufacturing, as well as a 25 year performance warranty.

However, on March 8, 2022, Risen announced it was extending product warranty on some of its panels for rooftop installations in Australia to 25 years. But as at March 9 there remained some confusion as to what models were covered and the new warranty document was yet to be made available on the company's web site.

Company History

Risen Energy was founded in 1986 in Ninghai in eastern Zhejiang Province, around 200km south of Shanghai - but it wasn't until 2002 when it entered solar manufacturing. The company began supplying solar panels to Australia in 2008, before setting up its Melbourne office in 2014.

While it has not grown as fast as some other Chinese panel manufacturers, Risen Energy has not overextended itself financially and carries an AAA credit rating.

In addition to their Chinese facilities, Risen Energy has solar panel manufacturing capacity in Vietnam.

Warranty Procedure For Orphaned Risen Customers

If you have purchased Risen panels from a solar installer who has since gone out of business, the responsibility for warranty claims shifts to Risen. They have an Australian office in Victoria, and their customer service line is 03 9021 7788 (note: see below)  - affected customers should contact this line for warranty assistance. 

They will arrange for the panels to be checked, and will handle replacement under warranty through one of their authorised distributors. Risen covers the cost of labor involved in warranty replacement at a rate of $150 for the first panel and $25 for each subsequent panel.

Risen Energy Solar Panels Are A Reliable Brand

Risen are one of the higher quality Chinese manufacturers. Independent testing has shown their panels can perform extremely well, and they back their products with an above average product warranty. Risen solar panels should be a reliable and cost-effective choice. While the company has had some customer service number issues, these appear to be resolved.