Risen solar panels reviews

Risen Energy is a Chinese manufacturer of  solar panels that have a 15 year product warranty rather than the 10 years some manufacturers have.  Their panels are certified as corrosion resistant which makes them suitable for installation anywhere in Australia and they have an Australian office in Melbourne.

Q1 2019 Tier 1 rankings from Bloomberg New Energy Finance placed Risen as the third largest Chinese panel manufacturer, with an output of 8.6 gigawatts. The company's web site currently states it has reached a module production capacity of 11.1GW.

In 2020, Risen Energy again made GlobalData’s top ten list of solar panel manufacturers for global shipments in the previous year.

Risen Energy Solar Panels

At the time of updating this page (May 2020), Risen Energy produces panels with efficiencies of up to 20.2% (Risen Jager Plus). They all have a 15 year product warranty that covers the panels if they fail due to a fault in manufacturing. In addition they have a 25 year performance warranty, but that is unlikely to be of benefit to households. You can read more about solar panel warranties here.

Company History

Risen Energy was founded in 1986 in Ninghai in eastern Zhejiang Province, around 200km south of Shanghai.

While they have not grown as fast as some other Chinese panel manufacturers, Risen Energy has not overextended itself financially and carries an AAA credit rating.

In addition to their Chinese facilities, Risen Energy has solar panel manufacturing capacity in Vietnam

Warranty Procedure For Orphaned Risen Customers

If you have purchased Risen panels from a solar installer who has since gone out of business, the responsibility for warranty claims shifts to Risen. They have an Australian office in Victoria, and their customer service line is 03 9021 7788 (note: see below)  - affected customers should contact this line for warranty assistance. 

They will arrange for the panels to be checked, and will handle replacement under warranty through one of their authorised distributors. Labor costs involved with panel replacement are not covered under warranty.

*** UPDATE December 15, 2021. After reading reports the customer service number above was no longer working, we tried it ourselves over a week with no luck; nor has there been follow up to email we've sent requesting status.

Risen Energy Solar Panels Are Probably A Reliable Brand

Risen are one of the higher quality Chinese manufacturers. Independent testing has shown their panels can perform extremely well, and they back their products with an above average 15 year product warranty. Risen panels should be a reliable and cost-effective panel - but bear in mind the company's current customer service number issues.