Green Wiring Reviews
About
Green Wiring is based in Western Australia and provides top quality solar panel products at reasonable prices. It believes that everyone should be able to benefit from renewable energy without having to compromise on the quality of their equipment.
The company has more than 25 years of experience in the electrical industry and has solar installation accreditation from the Clean Energy Council. The team at Green Wiring are said to provide installations of the highest possible quality.
Reviewers report paying: $4,000 - $5,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Green Wiring Reviews (867)
Show Most Recent reviews from All time across Australia
Average Scores
4.4/5
Value for money
4.4/5
Quality of System
4.6/5
Installation
4.5/5
Customer Service
- 5 star 263
- 4 star 544
- 3 star 55
- 2 star 3
- 1 star 2
View Timeline
16 November 2023
04 September 2023
Referred
Green Wiring are a family run business and have been in operation for over 15 years. No sales pitch, they offered to come around and quote however I knew the system I wanted so I sent photographs of roof area and my meter box and they gave me a written quote (email). They even offered to remove the old system for nothing. No complaints working as expected and in time for summer.28 June 2023
Easy company to deal with
Sales process was great, did comparison and got the information we wanted. Installation was seamless. They completed the grid connection paperwork so was very easy02 June 2023
Original Review on 06-08-2022:
10 months later we asked Doug: "Are you happy with the performance of your system so far?"
yes it has and I’m not sure why i only gave a 1 star to the installation and customer service as at the time it was good.14 May 2023
Honest, informative, prepared
Each aspect of the purchase and installation process went very smoothly and how I expected. You couldn't ask for more.03 May 2023
Really cleared up the process and what we'd need
Steve came and visited my house to quote and was really friendly and down to earth. He took time to look at my current bills and explained how much we'd need/what we'd saved based on units (kWh) and it just made so much sense and what made sense from an installation point of view. Gave plenty of options and the guys that came and installed it were professional and did a great job. Got a good number of panels to fit and no ties were broken.
22 February 2023
Original Review on 28-04-2022:
Happy Customer
Sales person visited and explained the systems and options well (as did all three that quoted per Finn's recommendation). Installation was fast and efficient, despite patchy rain on the day. Goodwe inverter setup was simple (happy with no noise from inverter). Just installed today, so we'll see how it goes.10 months later we asked Paul: "Are you happy with the performance of your system so far?"
Perfect.17 February 2023
Had an issue but complaint rectified today.
Had an issue but complaint rectified today and thanks for the same. The system is under warranty.24 January 2023
Excellent Outcome
From initial contact fro quote to on time installation the quality of service was faultless. The system was installed in half a day with full function and grid connection confirmed.Inverter rating: 5/5
23 January 2023
Happy customer
Process from quote to installation was no hassles.Staff were friendly and easy to deal with.
Would recommend.
29 December 2022
Very impressed
From start to completion Green Wiring where excellent.Good communication Good pricing and no pushy sales talk.
Installers were neat and tidied up after themselves. Took all the packaging away too.
16 November 2022
Prompt and professional from quote to installation
Steve's quote was the best of the three I received.The installation went smoothly, the guys were polite, tidy and punctual.
Inverter rating: 1/5
17 October 2022
Very good install, few cracked tiles. Friendly installer lead.
What stood out to me was that Steve (sales) was willing to schedule work without taking a deposit. This indicated a lot of confidence in his price and quality. Looking back, it was a clever psychological play on my comitment bias! Green wiring were quite a bit cheaper than the other quotes requested through solarquotes, one of the companies sent by solarquotes semed really disinterested.I elected to to puchase the Goodwe HK1000 consumption monitor. Note, this is installed at your switchboard and takes up 4 DIN slots. Add another MCB for solar isolation and you will need 5 DINs available! However it does give me quite a bit of information about my consumption patterns, although the goodwe site isn't great and only refreshes in 2.5 min intervals. Also, I suspect that the HK1000 will be required if I did want a battery later.
I did not elect to go with a hybrid inverter and if it makes financial sense later, I will go with AC coupled batteries (I didn't want to risk a hybrid inverter which had narrow battery compatiblity in the future). My extrapolation from the HK1000 indicates that the payoff time for batteries would be 7.5 years. My inverter was the GW5000D-NS.
I do want to point out that the goodwe inverter acts as a wifi client as well as a wifi access point (for future support), as does the HK1000. I don't particularly like this as it uses default passwords to connect as well as admin! I plan to buy the lan dongle for the inverter and remove its wifi functionality. The HK1000 also features an ethernet connection which I plan to use; its position experiences poor wifi signal strength right now.
I highly encourage you to visit tradezone.com.au and sign up for a free account which will let you see approx cost prices for each component for your system. This will arm you with the knowledge needed to keep quotes in check.
With regards to installation, a few minor issues occured. Roof tiles were chipped off with a hammer which I feel was an unnecessarily risky way to work. I have spotted a few small chips in traversed tiles too. This is probably just something you have to expect with roof work.
From a layout/design perspective, I have not seen a voltage-indicated advantage by splitting 25% of my panels to face the west. The string facing west vs north reached equal voltage at about 4pm, when I was already ramping down to a 6pm shutoff. While its great in theory to "flatten the curve", the generation results indicate this isn't a worthwhile approach.
Panel rating: 5/5
Inverter rating: 4/5
12 October 2022
Great install. Friendly, knowledgeable staff.
I had no issues at all with Greenwiring. Everything was done on time and as planned. All questions were clarified up front. Neat and timely job. It is now 4 years since the installation was completed and its going great.Panel rating: 4/5
Inverter rating: 4/5
28 September 2022
Great service from a small business
Steve the sales guy got in touch soon after I requested a quote and was on site for a chat within a few days. Provided all the information I required. Advice to use SolarEdge optimisers instead of micro inverters was spot on and also consistent with the advice provided by the other companies I spoke to.Installation was without hassles, team turned up on time and cleaned up everything before they left. Team leader Dean communicated well and showed me how the SolarEdge app works before he left.
13 September 2022
Couldn't get consumption meter working Day 1, but got there!
Sales rep was enthusiastic and answered all my questions, and gave a reasonable quote.Only slight red flag (if you'd even call it that) was that he was trying to talk me out of the consumption meter.
Install went well, and installers were good to deal with.
However, again the (lead?) installer tried to talk me out of the consumption meter.
The installers were able to squeeze the inverter in exactly where I wanted it, which I was very happy with.
Install was done, however the Inverter wouldn't start producing power, due to apparently there being too much voltage on the grid. So the Installer booked an appointment with Western Power to see if they could lower the voltage.
Before the installer left, the system kicked on and started producing power, however the website and app wasn't showing any power being produced (even though this was showing on the Inverter, and the datalogger was appearing on the website).
This was left over the weekend, however early Monday morning, Website and App started showing power being produced (apparently Solis support did something on their end). But still no power consumption. The consumption meter I was sold, I believe was slightly different to what the sales rep showed me, being a "wired to the Inverter" version, rather than a Wireless/Wi-Fi version. Talking to the installer, it sounded like it was the first time they had installed this type, which is manufactured by a 3rd party, rather than Solis themselves.
Then later in the day, Installer came back, and speaking to a colleague on the phone, got the consumption meter working and the data displaying on the app.
Overall and in the end, very happy with the service, install and equipment. I'll see how things are going in 12 months time...
14 August 2022
Original Review on 13-12-2021:
Yet to be proven
The quality of the service was excellent.We had 3 companies who were going to contact us. The first company said they were unable to visit us until a time in the future but we were ready to go ahead straight away and a future appointment was not preferred.
Green Wiring contacted us and suggested a time in the near future. We told them that this was a problem and that we were over 90% committed to go ahead. Green Wiring wanted our work and agreed to visit us the following evening.
Steve contacted us the next day to confirm the time for that evening. (We were impressed 2 contacts within 24 hours, he obviously wanted our custom) and then he rocked up on time.
We had previously had another company around to quote and while the rep was friendly she was evasive on a couple of my questions.
Steve had no such aversion to answering my questions and he impressed us with his expertise.
He was not phased when we said we asked for an installation date. Steve gave us a choice of two. We selected the first available time and Steve told us the process from there. He explained that Western Power would be around to change the meter system to digital. We were contacted by Green Wiring at least4 times after the quote acceptance and the installation. Honestly we did not have to do a thing after we gave Green Wiring the go ahead, The installers arrived on time on the agreed day and went about the installation in a most professional manner. When asked how long the installation would take the installer said they would be gone by 2.30. They were finished by 1PM.Under promised and over delivered which impressed us.
Indeed Green Wiring did not make any rash promises they merely told us what would happen and within what time frame. Great company to deal with and we would recommend them to friends.
We also appreciated Solar Quotes follow up and interest in the process. Your comments on the several you tube sessions were very informative and helped to allay any worries we might have.
8 months later we asked John: "Are you happy with the performance of your system so far?"
The system has performed quite well. Although I honestly expected greater savings.I sometimes feel like the panel numbers should have been 20 panels but it was made quite clear at the onset that we would only have 17 panels. We agreed to this at the time.
12 August 2022
Beware the Snake Oil Salesman
Green Wiring visited my house to give me a quote for a solar system. They asked what I wanted and I told them that I wanted, amongst other things, a system that had the ability to monitor consumption. I also told them that I had already received a quote that provided me with this requirement. The Snake Oil Salesman asked me what inverter I had been quoted and I told him. I even told him what price I had been quoted. He said that the Fronius inverter, although more expensive, was a far better product as it was manufactured in Europe and provided everything, and more, than the Chinese inverter that I had been quoted. The Snake Oil Salesman persuaded me to go down the more expensive inverter route on the clear understanding that, I thought, I was still getting what I had been quoted by the other provider, "and more".I signed a one page Contract with them which had the words ``Consumption meter discussed - Yes" and a date by when the installation had to take place as I was leaving for overseas on holiday. After the installation, which took place on the agreed date without any real problems, I went onto the Fronius website to monitor the solar production and compare it with my household consumption only to find that I was not able to monitor consumption. I phoned the Snake Oil Salesman to ask him what I was doing wrong as I was unable to monitor consumption. He advised that a consumption meter was not included in the price and to install one would cost $750. Alternatively, he said, I could go online and purchase a third party consumption monitor, which was easy to install, for a fraction of the price.
I sent Green Wiring an email explaining that I had not received what had been 'sold to me' and in addition the installers had dislodged a number of roof tiles that required rectifying. I told them that I would be deferring the payment until we had jointly resolved the issues at hand. I received no response, either by phone or by email, over the following 4 days before I flew out to the UK. I received an email 6 days after I left the country stating that they had entered my property and rectified the roof tiles and disconnected the system! They claim that they unsuccessfully attempted to contact me by phone so they took it upon themselves to enter my property and decommission the system. Their action is tantamount to trespassing in my book and as such they illegally gained access to my property.
I have since paid for the installation in full although I am far from happy as I strongly believe that I have been conned. So my advice to anyone that is considering using Green Wiring is beware the Snake Oil Salesman and make sure that the Contract that they ask you to sign includes everything that you think you are getting because if you don't they will have an excuse to get out of something
Supplier Reply:
Steve went to see Adam to quote for a solar system.Adan was very happy with what was offered and decided to proceed with the quote and book an installation date in.
The conversation about consumption was talked about but the metre was never ordered.
On the contract of work it shows this.
Adam rang Steve after the installation and had a chat about the metre and asked how much it would be.
Steve quoted for the metre and never heard back from Adam until Adam sent an email 2 weeks after install saying that he was conned about the metre.
As for trespassing, there were a couple of tiles which had slipped a couple of inches that Adam informed us about and we were keen to get back and put them back but we couldn’t contact Adam and we were concerned about the rain that was due so we took it upon ourselves to go there and knock on his door and got no answer so we thought it best to get on the roof and slide the tiles back(we thought this was the right thing to do).
As for turning the system off, payment is due on the day after installation.
Balance of the system still was outstanding after more than two weeks and no contact from Adam.
As for the snake oil salesman, how rude!!!
Steve has worked for Green wiring for quite a number of years and has NEVER had any complaints at all and he takes this insult very personally.
Steve and Green wiring proud ourselves on Clear, upront honesty and professionalism and would never con anyone!!!
We are sorry if there has been any confusion or mis-communication Adam.
30 July 2022
Great service and followup, would recomend
From Quote to finished instal could not have ask for better. Would recommend AAA +22 July 2022
Great Setvice
Steve from Green Wiring was great throughout the whole process. We received a fantastic quote, and ocked in an install date all in one day. The team were punctual and the job was completed in half a day. Very happy with the whole process.Panel rating: 5/5
Inverter rating: 5/5
21 June 2022
Original Review on 20-10-2021:
System installation
All good except escution cut-out on switch board.Was done with angle grinder not file and drill.
So sloppy work there.was surprised as all the other work was good.
Next issue is synenergy in Western Australia are only giving 2 cents buyback,that needs to change as there is no incentive for people to go solar.
The only reason I did is to charge my ev and I consume 8 to 9 kwh per day with that.
8 months later we asked Larry: "Are you happy with the performance of your system so far?"
Pretty good but the huwaie inverter tends to pv limit at 4.5kw instead of 5kw.i have a friend that has a fronius inverter that just limits at 5kw all the time.mine may be voltage related ,reasoning on that is if I plug the electric car in my inverter is back up to 5kw.Not happy with synenergy,s 2.75cent buyback and try to feed the ev as much as I can but that's only 7 to 8 kwh per day.
16 June 2022
Original Review on 16-10-2021:
Easy, good price, good sales rep, good installers
Only quoter to call and not just email a questionnaire, Steve was open and honest when he came onsite to quote, grid connection was arranged before install, installers were punctual, polite, tidy, and went the extra mile.8 months later we asked Sam: "Are you happy with the performance of your system so far?"
Yes, but quite a difference in performance over winter,6.6 panels not even producing 5kVa in full sun27 May 2022
Original Review on 25-09-2021:
Highly recommend Green wiring
Highly recommend Green Wiring, from start to finish. Best price for Goodwe inverter and Canadian panels.The installation was easy and to a very high standard. Thankyou to the Green Wiring team.8 months later we asked Kylie: "Are you happy with the performance of your system so far?"
Feel very confident and happy in our system and Green Wiring for installing. Now we understand how to get the most of using the solar during the day, the only thing I would have changed is putting some of the panels on a different part of roof to maximise the afternoon sun, which is what the Green Wiring installer did suggest.Still highly recommend system and Green Wiring
09 May 2022
Original Review on 07-09-2021:
Great customer experience
Friendly, knowledgeable salesman - answered all my questions. Great price for good quality components8 months later we asked Tony: "Are you happy with the performance of your system so far?"
It all seems to work. But my electricity bill has not dropped a lot. I only have a fridge and aquarium on all the time - nothing that uses a lot of power [gas hot water].My neighbour is about the same but his bills are $40, whereas mine are $200
09 March 2022
great service, so far so good
Only company to actually do a site visit to quote. Managed to bring installation date early. Install was tidy. Connection all done for us. Happy02 March 2022
Easy
The experience right from Steve explaining what's right for us to the experienced installation team, to the quality materials used was just great. Kenny was great with answering all my after installation questions.. Very happy with solar quotes who were prompt with recommending installers and so happy I shortlisted Green wiring. The quality of the PV system and price given was great value. I got a 6.6kw qcell and fronius symo combination. Highly recommend them for quality, honest and value quotes.Panel rating: 5/5
Inverter rating: 5/5
01 March 2022
Great customer service
The process was very easy. Steve came to my place, open to answer all of our questions. Very happy with the outcomeInverter rating: 5/5
14 February 2022
Fair price, great installation, saving money
Sales process - quick and professional. Was good to have the information from SolarQuotes to be able to answer the questions on the spot and correctly.Installation - date was moved up by a month which was great. Chaps arrived on time and finished early.
Overall customer services - great, would definitely recommend this installer
07 February 2022
Easy Process
Sale and quoting process was easy and informativeInstallation team were excellent. Were able to schedule us in earlier than expected and installation was quick and professional
19 January 2022
Great communication throughout. Really competitive pricing and workmen we’re professional and polite. Thank you
Just went in today so need to wait and see how it goes but see above for service and price info13 January 2022
Original Review on 15-05-2021:
Excellent install!
The whole process, from the beginning to the end was very smooth, with no problems. The installers gave full briefing at the end and left the work area as they found it.8 months later we asked Odvar: "Are you happy with the performance of your system so far?"
I would highly recommend11 January 2022
Good Job
Salesman talked us through what we needed. installers left a dozen or so metal clamp things on the roof which probably would have rusted up there. Apart from that they were very neat and tidy cleaning up most of the dust etc when drilling through the carport wall. wi fi is playing up a bit meaning i have to reset it every time i want to look at the daily production but i haven't yet contacted them for a fix. all in all I'm very happy with the system installed and am looking forward to our next power bill.i was not home for the install but the wife tells me the team leader on the install was very nice
Perth Solar Force wanted to make sure I had 20 roof tiles spare to replace broken ones but our installers did not break any
10 January 2022
Great installer, good communication, looks good.
The sales/quoting process was easy. Installation was brought forward due to an opening in their availability. Install went fine, looks tidy.08 January 2022
Great company
Great salesperson and great installation. People were friendly and professionalPanel rating: 4/5
Inverter rating: 4/5
06 January 2022
1,2,3 Solar!
Overall, an enjoyable process and streamlined sale. Beside the initial assessment, there was very little left to do on my part. All paperwork (notices, registration, rebates) were taken care of by the installer. I spent the day overseeing the installation and doing the wifi setup with them. Made the payment and presto! Solar installation complete. The successful supplier came in $1000 less than their competitors, with similar, if not the same, offering. Although he knew I had met others, I didn't bother with horse trading so simply asked him for his best price - glad I did.Inverter rating: 4/5
27 December 2021
Very satisfied with service
I went ahead with a company called Green Wiring who I would recommend to anyone. The salesman was polite, informative and helpful and the installers were professional and explained the system well. I would recommend this company highly to anyone considering a solar systemInverter rating: 4/5
19 December 2021
Fast and efficient installation and high quality installation.
Personable and honest interaction through the sales process.Company is well managed and efficient it seems.
All very easy and everything was checked with owner before making any decisions and starting installation.
08 December 2021
Original Review on 08-04-2021:
Quick response, great customer service and installation
Sales person got in touch within 2hrs and was onsite with a plan the next day.Did not try to push any brands and was upfront about the available options. Taught me what to look out for during installation.
Actually talked me out of spending on extras.
Replied to my email questions with a call within a day. Organised everything with Western Powers without a problem.
Installers were on time and polite. When they realised that the panels wouldn't fit the way we wanted, they suggested a compromise without being pushy.
All done by 2pm (could be earlier if they didn't have to remove the old solar system first) and helped me get setup with the app.
8 months later we asked Don: "Are you happy with the performance of your system so far?"
Yes. No regrets replacing the 7yo rubbish system that the house came with.Expect this system to pay for itself in less than 5yrs, and that's not even taking into account the additional power the swimming pool is drawing daily yet!
05 December 2021
Great Value, Great installation, Ok Sales Process
I’m very happy overall with my solar / inverter. I’m in my 4th week after install and so far so good. The installers were great and I was home during the install and they kept me informed. The overall the process was smooth. My only small difficulty was, because I have a chimney shading I may have needed an optimiser (depending on final panel install location) and they were not forthcoming with options for optimum design in this regard nor initially with having an optimiser available with the install crew just in case. But they did agree to this, and to be fair didn’t need it in the end and overall I’m very happy with Green Wiring and can recommend them.
28 November 2021
From the 1st contact to the installation, the experience was fantastic. Straight answers to our questions was a major plus.
Quoting was easy and informative.Installation punctual, quick, with helpful advice on positioning etc.
All grid connection etc. was all done for us.
26 November 2021
3 houses each 6.6 kw
Very prompt and neat workmanship, 2 of the 3 houses done; 3rd programned for 29/11.An issue arose, and was a coincidence in that a fault appeared post-install with the Western Power mains switch on unit b: the switch heated up and failed. Kenny from Green Wiring came promply and checked the install and found no fault then noticed the western power switch at the edge of the property and alerted western power, who were quick to cut all power, but slow to reconnect when my electrician replaced the switch. That switch was also used previously when Western Power upgraded the meter box. Suspected loose wire causing arcing.
21 November 2021
Smooth installation
The salesperson from Greenwiring was informative, helpful, and able to answer all our questions.Our meter box had to be upgraded by Western Power, and this was organised through Greenwiring and done promptly.
The installers worked on a wet and windy day so had to take breaks, but the process was finished on the day and the men were polite and hardworking.
The system started working immediately and any questions I have had I have been able to call Greenwiring and get information straight away.
08 November 2021
Nice Stress Free Installation
After getting 3 companies to obtain quotes from, Green Wiring made the first move, Steve arrived for quote, prepared with a drawing of how it could be installed, answered my questions, gave me a quote and I ended up going with them. Early bird gets the job.The guys had pre-arranged the Bi-directional meter install for me.
My Install was 3wks earlier than planned, due to another customer not being ready, so the guys arrived at 8.30am, and started work, I was WFH so I checked on them a few times, seemed like they were doing a good job, power was off only for 20mins, then they were done by 1pm. The guys explained how it worked and programmed it up for me. They even replaced a few tiles that were pre-broken by others, so I was very impressed by that. Overall a positive experience.
Panel rating: 5/5
Inverter rating: 5/5
05 November 2021
Great Installer
Fantastic service which started with the sales person Steve, and including customer service and the installer Dean and his men. Very polite and friendly, we have no complaints and can easily recommend Green Wiring to people looking to install a solar system.03 November 2021
Original Review on 04-03-2021:
Arrived on time I was very impressed with both workmen explained how to get the best from the system put the ap on my phone so I could monitor the system easily .most impressed with the company.
Arrived on time and I was most impressed with both workers.left my premises clean and tidy explained everything about the system to me and put the ap on my phone so I can easily monitor the system.No complaints at all.8 months later we asked Sue: "Are you happy with the performance of your system so far?"
i am delighted with my new solar system and have already saved money.the guys who installed it I couldn't fault,kind regards sue Warren
09 October 2021
Original Review on 08-02-2021:
Very happy with company and installers
Sales quoting process very goodInstallation very good on all aspects of the job
Customer service also very good
8 months later we asked Michael: "Are you happy with the performance of your system so far?"
yes so far but it has only been 8 months since installation06 October 2021
Great service
Prompt service, well explained and great follow up service. The guys cleaned up after themselves, stack away the old system and set up the app ready for use.Panel rating: 5/5
Inverter rating: 5/5
17 September 2021
Feedback
We were extremely impressed with the whole service that was provided to us. From quoting, installation, explanation of the system, there is nothing we could be critical of.13 September 2021
Fantastic service
Great service from the quotation stage to installation and after service follow up.Genuine information to assist with making informed decision, as to the brand and size of the required solar system.
I will be highly recommend Green Wiring to my family and friends.
Inverter rating: 5/5
02 September 2021
A pleasure to deal with
My existing old inverter died only a week before I sold the house. I contacted Green Wiring and they arranged to visit very promptly. The tech was on time and brought everything he needed to deal with any eventuality. He quickly diagnosed the inverter had died and explained his reasoning in a logical, non-technical way. He very efficiently installed a new inverter - which was a very reasonable price. I used my mobile phone to film him giving efficient, clear instructions about the new system so I could send it to the new owner. The new owner and I were both really relieved this problem was resolved so easily.Inverter rating: 5/5
Very Happy
Sales person was polite and knowledgeable.Installation went smoothly, tradesmen were professional.
System appears to be working well.