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Solar Power Nation Reviews

Based on 59 reviews

  • 5 star 27
  • 4 star 21
  • 3 star 1
  • 2 star 7
  • 1 star 2

Average Customer Review

  • Value
    4.54
  • System Quality
    4.48
  • Customer Service
    4.13
  • Installation
    4.42

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About Solar Power Nation, Solar Installers

Please note that this company is not a SolarQuotes client. Anyone can leave a review of any solar company on this site.

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At Solar Power Nation Our vision is to make solar power affordable for every Australian . To achieve this we have sought out solar adviser's from across Australia to join us in this task. With upwards of 7 years experience for all of our Directors and staff from various other solar companies and jobs, we have a team that is ready to put together a solar package to suit your needs.

Solar Power Nation Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
20 Seraphim panels and Zever inverter at a great price. Install Team was great and know what they were doing. It happened exactly the way it need to be. Show additional information
The workmen arrived when they said they would. They worked very hard from dawn until dusk until they had finished their work. The installation was explained to us in a competent manner. We recommend this company. Show additional information
July they gave me quote including meter but when they installed they didn't put meter also they didn't told me any thing I find out after months when called them they said because your energy provider cancel your permission.
But when I call my provider they said they just lodged application 1 of September like 45 days after installation, isn't that illegal? Also every time they said my manager will call you but not anyone called back so finely I put application against them to fair trading.
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Happy with what I got. Going solar is future of energy and I am happy I got it installed. All the best Show additional information
EXCELLENT SERVICE AND STAFF Show additional information
I ordered my 5.4 system on the 18th July 2017 and was told installation would be about 4 to 5 weeks.
On the 29 August I was told they didn't have the panels that I ordered but if I paid more for better panels I could get the installation in 2 weeks , i paid the extra
and waited and waited that was August. it is now October and repeated emails to the company ,no reply's , I rang and they were to get back to me , no reply rang again
and now they say they don't have those panels but will give me better ones and will ring tomorrow for an installation date in 2 weeks !!!!!! we will see
They ring daily and get you to sign up and get the deposit quick , that is it , no communication from then on
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Canadian solar panels and solax x1 boost inverter installed and producing 29 kWh on day one. I cannot thank enough the installation team for installing this great system. I am waiting and very excited to see first bill after solar. Yes price for 5kW system was great . Installation was done in two weeks. Thank you solar power nation Show additional information
Overall experience was good. They were committed to make it happen. I would say they are honest company Show additional information
They are probably the best price offer on the market. Got my quote for 6.48KW (24 x 270w) with Canadian Solar Panels and 5KW Zeverlution 5000S.
Very impressed with the quote. I got a further discount for not being able to provide 6.6KW (24x 275w). I have it installed within 3.5 week.
It could have been within 2 weeks if I accepted the 270w panels instead of 275w panels earlier.

The installation team in Perth are friendly and keep informing you. The installation crew are very friendly.

Hopefully no more problems :)
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Great install team. System was installed in 3 weeks after deposit was paid. Well done Solar power nation. Show additional information
After signup for solar system 5.4kw Jino panels and zever solar inveter, which was instock with a 10-15 day installation date. They kept delaying install, out to 6-8 weeks, always saying panels out stock, same panels that were instock at time of agreement. They had me sign a contract to change to seraphim panels that were in stock at an additional cost to me and to be installed within 4-5 weeks. This put original install time from 10-15 days to over 3 months. Finally had a install date booked, but next day a phone call saying the panels on the contract were not in stock and wanting me to change to a panel that they don't even advertise on their website. I warn everyone not to deal with this company. Show additional information
I placed my deposit for a 5kW system in July and after took the deposit they send me a receipt, in there they include a deal with modification to the quote. And obviously i'm not happy, so after complaining they said they will refund my deposit.

Till to day (06/10/2017) I am still waiting for it. Ring them many times they keep saying they will refund me next week, next Monday, oh tomorrow yo will get your refund, on and on. And that was in August, now it is October and I am still waiting for my refund.

I've contacted Consumer of fair trading and still waiting for their help.

So please beware of SOLAR POWER NATION!!!
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I have signed the contract on 11/8 but the installation has not happened yet up to day, 5/10.

I tried to contact the sales person by emails and phone to the company but no one is answering.

I finally got in touch with the Sales person yesterday. He asked me whether I could accept the change of the brand of inverter.

If yes, I could get the installation today.

I said no. I like to stick with Solax Hybrid and then tried to ask when the installation can be done.

Then there is no one answer again.

Now I have no idea when the installation can be done and the reason for the delays.

I just need someone to communicate with me ...
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I would reccomend them to everyone.
Took them 5 weeks but install was great. From sales to install communication was good.
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Still waiting for the panels to be installed and still getting the run around from the company about the installation date. They have our money.

Supplier Reply

Hi Robert
Please accept our sincere apologies for the inconvenience caused to you.
We had delay in your installation due to busy schedule of our installers to South NSW trip.We are planning a trip towards North NSW .
We will treat this in high priority from today and you will be installed ASAP.
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Great job paid deposit Tuesday installed Saturday Show additional information
The cost of the system made Solar Power Nation very competitive so I was a bit anxious if it would be a professional install. The initial install date had to be rescheduled but only a week. I was very impressed with Belel the guy who did the install as he seemed to be the boss and very professional. The job is so neat and well done. I am still waiting for the metering but so far very impressed. I expect that the company is very busy due to how competitive in cost and then when the neighbours see how good it looks then they generate business that way as well. I may end up getting rid of my gas as I will be generating so much electricity when I am connected to the grid. Show additional information
We signed the contract with Solar Power Nation 3.5 months ago - very little communication since then. I rang 10 days ago to find out what was going on and was assured that the system would be installed in 10 days - have heard nothing! We're extremely disappointed with the lack of service and lack of communication. We can't seem to find out what's going on. Show additional information
Solar power Nation great install team.joe and team were on time and very good install. i would say that they have best price with quality components. I have recommended my friend and he is as happy as me. I will definately give them 10 out of 10. Even after government rebates fallen so bad they honour the price.
i would say they are committed company who is still trying their level best to honour the price after rebates fallen . Well done
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I think the product is great value for the money we paid .i bought the 5.4 solar system for under 4000 dollars and am getting around 27 killawats a day . The weather has been fantastic so we are generating very well at the moment. We have 10 panels facing north and 10 facing west. By 8 o'clock in the morning we have 1 killawat already and this is only August so it can only get better. Super happy.

David and Rhonda
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Great install team servicing the Mid North Coast of NSW
Communication is the biggest failing of the team at Solar Power Nation. I paid and then heard nothing from them for nearly 2 months!
Still the job is now done, and done very well thank you.
I do believe this business is trustworthy and honest.
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deposit paid but not installed yet. 22 x 270w jinko panels with Zeversolar inverter installed. Show additional information
They could use a public relations person Show additional information
A friend of mine gave me Solar Power Nation's phone number as he was very happy with the quote they gave him and was waiting for installation.

I contacted Solar Power Nation and was given a quote for a 5.72 kw system with 22 solar panels and I was very surprised at the great saving against another quotes I received for solar panels. After paying a deposit the panels were installed in the specified period of time and the installation was performed in a professional manner by the installers after they explained where the panels were going to be placed. Metering and grid connection was also carried out in a quick manner in the specified time.

There has been a marked decrease in my electricity bill and am very happy with the outcome of installing solar panels, so much so that I referred my neighbour to Solar Power Nation and she also has had solar panels installed and stated that her electricity bill has been halved.

Thank you Solar Power Nation for your great customer care, good value and quality for money, good service and installation and especially the price.

Angela
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Very satisfied customer. Maybe a little polishing on customer service, but otherwise was A ok. Installers were very professional and thorough.
Have and would recommend to friends and family.
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Fully Satisfied with their services. Good job Solar Power Nation Show additional information
Still waiting for the installation which has finally been booked in for 28th August.
Bear in mind that I paid my deposit on 27June!!
Customer service is woeful once you have paid and signed up.
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Great company, very easy to communicate with, fast installation. Rare in this day and age to be extremely happy with everything but we are. Show additional information
Very happy. Nice people.neat installation .kanav was very helpful.would reccomend these guys to everyone. It took little bit longer than expected but they explain everything . Solar power nation good job Show additional information
I have accepted an end of financial year (2017) deal from Solar Power Nation after doing much research. I think the ordered system is good and includes a Fronius inverter but Solar Power Nation have become a worry. They were very responsive when I was making the purchase decision but have become very unresponsive since. They state 6 to 8 weeks installation time but as at today 13 August 2017 I have not been given an installation date and my follow up led to them requesting information they had already been provided with ie NIM and electricity bill. I will update this review if I get an installation date and an installation but I thought I'd highlight my experience for other people. Show additional information
Excellent service right from the original, very comprehensive quote through to a really neat install. Great customer service and a very competitive price made the choice a no-brainer. Happy to recommend these guys. A great job all round and it makes me very happy indeed every time I see how much electrically I'm generating - and not having to pay for :) Show additional information
Excellent experience.it took them 5 weeks but even after big change in rebates they honour the same price i paid deposit with.my friend who paid deposit with other company has been told to get refund as big change in rebated price. So even i got worried but they honour the price.so i would give then full five star and will definately reccomend them to my family friends and collegues. Show additional information
Excellent value for money. Everything from quote to installation and post installation checks went smooth. Show additional information
All went exactly as expected Show additional information
From sales till installation everything was very smooth.must recommended Show additional information
The installation was great and the work was done to a high standard very pleased with the system but still waiting for the meter to be changed Show additional information
The installers were fantastic friendly and very professional even thanked me for letting them do my solar which was really nice to see
They came back a couple of weeks later to check the system was preforming well and to check all wires and panels
Would have no hesitation in recommending them for your solar installation
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Am just waiting now for connection to the grid Show additional information
Other companies call and try to tell you some companies have no idea what they are talking about. This company had all the answers. I would recommend them to others Show additional information
After first deposit - they will not bother to contact customer till customer follow it up after 2/3 month.
After installation - they will contact every day till get all payment clear.
After installation - they do not pass all paper work to power supplier.
After installation - they do not respond to customer call and never return calls.
After installation - received the power bill without any Solar credit.
CONTACT them - they merely bother.
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TOOK FAR TOO LONG FOR INSTALLATION AND THEN CONNECTION TO METER. JUST OVER SIX MONTHS BUT SOON AS JOB COMPLETED THEY WERE IN A BIG HURRY FOR ME TO PAY MONEY OWED BEFORE SYSTEM CHECKED. Show additional information
We had a difficult start due to our property facing the wrong way and it is shaded by large trees. We relocated to an adjoining structure which meant at our costs we had to run long extension cables back to the main power board. It also meant reconfiguring the amount of panels we could use and Inverter size. This was done quickly and with no problems.
The installation team did a great job under fairly trying weather conditions. We reside in a cold climate area and the temperature never climbed above 8 degrees during the day.
All queries and questions were answered politely and clearly so after the install team left I was comfortable with the installation.
I can highly recommend Solar Power Nation for the job well done. With the costs of Electricity going up and more to come I suggest every person thinking about solar power gets a move on and this company is a great outfit to work with.
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I had Solar Power Nation install a 3 kW system to augment our 2 kW system for a more complete solar energy system for our home. I found that they were reliable and honest and did what they said they would do! There attention to detail was terrific and the installers that completed our task were highly professional and great company! I have no hesitation in recommending them for quality work! Geoff, Tea Gardens. Show additional information
They were pretty good. They fixed the problem quickly, best price and solved the problem ahead! Show additional information
I would like to let you know that I was extremely pleased with the whole experience in dealing with Solar Power Nation from quotation to installation.
The quote and information I received from your salesperson was very clear and there were no hidden costs or fees.
Installation was scheduled a week before and went ahead as planned with no issues.

All paperwork and warranty papers were received at the end of the install and the installers even ran through a quick induction on how the solar system operates.

I would highly recommend Solar Power nation to anyone wanting to install a solar system in their home or business.

The team at Solar Power are honest and professional and best of all, their prices are very competitive.
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From first call for getting information up to getting solar panels installed at my home, my experience with Solar Power Nation has been nothing but a delight and utmost satisfaction. Their customer service stand alone in helping people throughout the process. Excellent experience for me. Bravo Solar Power Nation. Show additional information
The whole experience was great.The sales people were easy to talk to and informative,The installers were great and very nice fellas who travelled a long way to us and who did a great job, and we had no problems at all.The system works like a dream.In fact when I did have a couple of problems the company boss rang me personally,who can ask for more than that.I have recommended this company to quite a few other people who are thinking about having solar installed. Show additional information
The service was perfect . Very quick . No hassle Show additional information