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Perth Solar Force Reviews
About
PERTH
- WA Owned, WA Run, WA Operated
- Started in 2013 and now #1 Solar Retailer in Western Australia
- Local showroom, office and warehouse in Wangara, Geraldton and Bunbury
- Perth Solar Force, Geraldton Solar Force, South West Solar Force
- Over 80 full time local employees, call centre & service team
- All in-house CEC qualified electricians
- Clean Energy Council approved Solar Retailer
- Over 20,000 systems installed - Over 400,000 panels
- Installing 250+ jobs a month, over 3,000 a year
- Wealth of experience & over 30 years combined experience
- Elite market leading products (inverters, panels, batteries & EV chargers) all with top warranties
- All installs include a 15 year workmanship warranty
- All installs are monitored and come with a 5-year savings guarantee
- 5-Star reviews across all platforms
- Finance options available with $0 deposit
GERALDTON
- WA Owned, WA Run, WA Operated
- Solar Force started in 2013 and now #1 Solar Retailer in Western Australia
- Local office and warehouse in Wangara, Geraldton and Bunbury (showroom located in Wangara)
- Perth Solar Force, Geraldton Solar Force, South West Solar Force
- All in-house local employees, including CEC qualified electricians
- Clean Energy Council approved Solar Retailer
- Elite market leading products (inverters, panels & batteries) all with top warranties
- Goodwe, Sofar, SolarEdge, SMA, Huawei and Tesla preferred local partners
- All installs include a 15 year workmanship warranty
- All installs are monitored and come with a 5-year savings guarantee*
- 5-Star reviews across all platforms
- Finance options available with $0 deposit
- Solar Force have installed over 20,000 systems - Over 400,000 panels
- Solar Force are installing 250+ jobs a month, over 3,000 a year
SOUTHWEST
- WA Owned, WA Run, WA Operated
- Solar Force started in 2013 and now #1 Solar Retailer in Western Australia
- Local office and warehouse in Wangara, Geraldton and Bunbury (showroom located in Wangara)
- Perth Solar Force, Geraldton Solar Force, South West Solar Force
- All in-house local employees, including CEC qualified electricians
- Clean Energy Council approved Solar Retailer
- Elite market leading products (inverters, panels & batteries) all with top warranties
- Goodwe, Sofar, SolarEdge, SMA, Huawei and Tesla preferred local partners
- All installs include a 15 year workmanship warranty
- All installs are monitored and come with a 5-year savings guarantee*
- 5-Star reviews across all platforms
- Finance options available with $0 deposit
- Solar Force have installed over 20,000 systems - Over 400,000 panels
- Solar Force are installing 250+ jobs a month, over 3,000 a year
Reviewers report paying: $4,899 - $10,077 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Perth Solar Force Reviews (624)
Show Most Recent reviews from All time
Average Scores
4.5/5
Value for money
4.5/5
Quality of System
4.7/5
Installation
4.7/5
Customer Service
- 5 star 274
- 4 star 314
- 3 star 32
- 2 star 4
- 1 star 0
View Timeline
05 December 2023
30 November 2023
Perth Solar Force
Sales quoting process was straightforward and informative. Quote was given promptly.Installation by Jack and Harry was efficient. They were willing to answer questions and explain clearly how the system operated. They cleaned up afterward the job was completed. They were also punctual.
Customer service excellent. An electrician was sent around next day to check the system was working properly after a request was made by me. They organised the grid connection after installation.
27 November 2023
Great service once again
Five stars again!Perth Solar Force installed our rooftop solar three years ago and more recently installed batterie, a new inverter and an (externally supplied) charging system of our new EV.
A few weeks ago the charger developed a fault. PSF came out immediately, diagnosed the fault, and liaised on our behalf with the supplier to replace the unit under warranty. They ten came back last week and installed the new unit and arranged for the cost to be covered by the supplier.
All round, simply excellent customer service.
11 November 2023
Overall good experience
Great sales/quoting process.Installation was very polite and prompt, generally tidy (some littering on the roof - not of concern), and some minor damage to gutters that would have been nice to have been told about rather than me finding out by myself.
12 October 2023
Good service not pushy.
Sales man was not pushing me to go bigger, gave me good advice on the best unit for someone in my position. Service men were very good and helpful, punctual, polite, looked professional well organised they had already got the information required which made it easy for me.03 October 2023
Happy so Far
Prompt quotes and amendments, very amenable to changes after first quote accepted. Arranged all matters re connection to grid and production monitoring. Minor delay in installation possibly due to long travel time. Technicians polite and efficient.22 September 2023
Original Review on 24-11-2022:
A great contactable sales person with lots of solar knowledge
Knowledgable sales person. Prompt quote and replies to questions. Installation personnel, friendly enough. Although installers didn't square roof brackets to frames. It just didn't look right to me .... am I over fussy? System works. All paperwork and grid connection arranged by installer.10 months later we asked Hans: "Are you happy with the performance of your system so far?"
Yes, electricity bills appear to be lower.19 September 2023
Original Review on 23-11-2022:
Painless process
There are so many options for panels and inverters it can do your head in - and most offer the same or similar options.The sales process from PSF was clean and simple - good communication, prompt arrival, no "bull" approach or up-selling.
Installation was on time and went very efficiently. Team leader was very accommodating and helpful.
Grid connection was immediate - basically everything just happened.
10 months later we asked Chris : "Are you happy with the performance of your system so far?"
I have been surprised as to the variability of power generation between summer and winter.The system is a strong power generator for most of the year - limited to around 40 kwh per day during the longer days days over summer (over 1,200kwh each month) but as low as under 5kwh per day (as low as 440kwh a month during winter) in the worst days of winter. Fortunately Perth doesn't have too many of the heavily clouded days.
Overall, very pleased with the decision to install solar (PV) and have no complaints with the hardware selected.
02 September 2023
Thank God for solar!
John was great to deal with throughout the quote process, very knowledgeable and transparent about what we required. He was also very helpful with providing further quotes so that we could find a system that met our budget.The installers were on time, polite and hard working. Unfortunately Mother Nature had other plans and they had to delay completion of the job due to rain.
The office contacted us the next day to have the job completed but we were not home. They were able to attend to complete the job a week later and we have not been disappointed.
Everything was organised and connected ready to go with no stress.
It is still early days but so far so good.
30 July 2023
Professional not pushy
Found the salesman was very down to earth and not pushy. He answered all our questions. We were convinced by the company’s promise of after sales service.Seems good value for money although I suppose only time will tell.
The installers were very polite, there was an issue with the weather and one panel shattering but they returned the following week to finish the installation.
28 July 2023
All In House a Win
We are very happy with our choice of solar. Spending time on Solar Quotes first really helped understand what we were looking for and what to ask.We were scared off from solar a few years back after getting the run around from a lot of cowboys and not knowing who to trust.
We had 3 quotes from Solar Quotes and one from another provider and went with Perth Solar Force. Great sales consultant in Kevin. Explained everything with no BS great follow up when I had more questions after our consult. Price was in the middle, but I was sold on service, the after sales support, and the fact that everything was in house. Big team of employees with sales, installation and support all looked after by employees in house.
Dealing with team in the office to schedule installation and payment was super easy, flexible and friendly.
Can’t fault Matt and the installation team. Efficient, thorough and friendly. Not a scrap of anything left onsite.
Great little app to track what we’re generating.
Such a great experience and so glad that we found Solar quotes which led us to Perth Solar Force. Looking forward to my next power bill!
Inverter rating: 5/5
26 July 2023
Such a Good Experience from Start to Finish
Every step of the way was easy and seamless, from the sales people who explained everything well and answered our questions, the office staff who were friendly and efficient and the installation team who were extremely tidy, efficient and did a great job. I highly recommend Perth Solar, they just gave me a feeling of comfort and that I was in the right hands.02 July 2023
Original Review on 04-09-2022:
Great experience
The whole process of getting a quote to installation has been very smooth. We have had the system for a few days now so yet to see how our hills change. Perth Solar Force were fantastic to deal with.10 months later we asked Kathleen: "Are you happy with the performance of your system so far?"
It’s been better than we expected! We haven’t had a bill over $300 in more than a year. We are two adults and a child in the house with one adult WFH full time. We used to get bills around $500- $700 but now half that which is great!20 June 2023
Brilliant service from end to end, cannot fault.
Like many here, I did a fair amount of research into both the various products and installers. I had undertaken a detailed review of my usage to determine the optimal panel, inverter and battery combination - this was also done to provide guidance and an equal/common system for all installers to quote so I could determine the best value for money. The added complexity was the inclusion of a Zappi EV charger was to make best use of excess solar rather than sending back into the grid for a pitiful return.I approached five different installers for quotes. Three never bothered meeting in person and were quite happy to trash-talk the competition. I also felt they were just 'suits' and pushy sales people. The other two met in person and were very learned (being either an electrical engineer or electrician). Perth Solar Force (PSF) took the time to understand my requirements and desired outcomes of the whole system. Over the course of two months we negotiated back and forth over the system technicals but never once I feel pushed to make a decision. The salesperson was polite, sought specialist advice as required, and was willing to not just quote the system I wanted but also provided alternate options. In the end I went with my original configuration and we were able to maximise the panels to suit the hybrid inverter (originally proposed 7 kW but opted for 9.13 kW).
Following quote acceptance, I was kept updated on Western Power's application (took longer due to the battery). A detailed pre-installation inspection was conducted and the PSF team advised of certain challenges and options for ducting; involving me in the process and decision making.
The actual installation was a breeze. The lead electrician was on site the whole time and took time to thoroughly explain each step over the 1.5 day installation, including system operation at handover. All works were done incredibly neatly with virtually no trace left of rubbish left behind. The other electricians were very professional, prompt and a pleasure to have at my home.
The EV charger was installed on a separate day due to availability of parts.
Throughout the entire process, the customer service at PSF was flawless. Everything from sales to technical/electricians, to accounts and admin - all staff were very polite and professional.
The system's performance over the past two months has met or exceeded my expectations in terms of efficiency. In the two months since installation, the solar/battery has resulted in my home being ~88% self-sufficient which, considering some colder/cloudy days in June, I expect to only improve in spring/summer. Of the 1.2 MWh generated so far, I have self-consumed just over half with the remainder fed back to the grid but am looking forward to utilising this excess once my EV once it arrives (free 'fuel').
Would not hesitate to recommend PSF - and already have to work, family and friends.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
13 June 2023
Solar Panels installation
Excellent company to deal with. Communication and arrival times very good.Perth Solar Force organised the grid connection.
Highly recommended.
05 June 2023
Thank you very happy
Great service could not hope for better.Thanks Perth solar force
Inverter rating: 5/5
01 June 2023
Excellent service
Salesperson was thorough taking time to answer all questions and provide clear information.Installers were on time, polite and respectful. They left the premises clean. System was explained.
As system only just installed cannot truely comment on system quality at this time
31 May 2023
Installation
All of the potential suppliers were polite, punctual and helpful, and I'm sure all of them would have provided a good service. Our chosen installer originally scheduled our installation about 8 weeks after we accepted their quote, but actually came within 3 weeks because they got a cancellation. As it happened the weather was awful when they turned up and they were unable to proceed on that day, but they came a couple of days later and did the whole job. Everything proceeded well, and my place was left clean and tidy apart from a couple of tiny bits of insulation that I found later.19 May 2023
Perth Solar Force
Middle of the range for price, non pushy sales, high quality installation and fast installation.Only potential thing to pick is that the whole STC thing was explained fully to us, a third party dealer is involved.
Inverter rating: 5/5
03 May 2023
Great Installers
Sales Quote was Great , every think works out what was said.Inverter rating: 5/5
02 May 2023
100% All Round
The sales/quoting process was honest and competitive.The installation was fuss free, Polite, tidy and punctual.
Customer service had some challenges in relation to inverter software setup. The default settings did not match Australian Standards (as the SMA inverter is from Europe) but they fixed it 100% and reset the defaults.
I have recommended SolarForce to a few friends that have had the same positive experience that I have dad.
Panel rating: 5/5
Inverter rating: 5/5
27 April 2023
Perth Solar Force Review
Salesman (Neville) came to our home and explained Solar systems in detail. He spent at least an hour with us. No pressure to sign up, left us to think about options. Kept us informed along the way.Installers arrived on time, explained changes to plan due to roof complexities, did a tidy and thorough job, and explained how to use the system before leaving.
09 April 2023
Original Review on 27-04-2022:
Highly Recommended
The entire process with Solar Force was professional on their part and easy for me.Glen turned up on time, answered every question, was honest about the expected returns from the system and the new rules around solar.
The back office crew were efficient and helpful, as there are a few forms etc to fill in and preparations to make for the install.
The install team were punctual, tidy and polite, and made sure everything was spot on before they left and that I knew how to work the app.
Solar Force wasn't the cheapest quote I received, but their main selling point for me was that they have been around for many years and all the feedback indicated that on the rare occasion something goes wrong with a system, they will come and fix it with minimal hassle.
12 months later we asked John: "Are you happy with the performance of your system so far?"
Yes, between the Goodwe inverter app and Synergy use/feed in data the system is meeting all my expectations.
30 March 2023
I recommend Perth Solar Force
Perth Solar Force were professional from sales to installation and connection.Inverter rating: 5/5
28 March 2023
Review for Installation and Communication
The sales and quoting process was clear, the installers got on with the job and were approachable. However, some communication was inconsistent (e.g. some admin person assumed that I didn't already have the appropriate Western Power meter because no-one had passed on to them that information and hence one said it would be 2-3 days before Western power did what they needed and one said it would be 1-12, and in fact it was 'same day'). Meanwhile, I wasn't sure what the situation was till I got friends to come and look at the Inverter and meter and we looked for changes in figures after a couple hours on the meter.The installer had shown me the green light on the inverter and had said that if either of the other lights (the 'on' one and the 'alert one' came on it was best to phone the 1300 number that is on the inverter. the 'on' one had come on and I wasn't sure if that was good or bad, till my friend pointed out the illustration list on the side of the inverter and I downloaded the installation manual and saw it there too.
Another miscommunication was the use of my name on an essential document. It had been more or less correctly typed up as 'J.Elisabeth Christmas' which is how I sign my name, but then replaced by one with just 'Elisabeth Christmas'. I sent them an e-mail saying that my full name on bank cards, pension card, medicare card etc.... is Judith Elisabeth Christmas and maybe they should change it again. They haven't and I have one copy with 'Elisabeth Christmas' and one with 'J.Elisabeth Christmas'. They jump to conclusions and don't check properly with the client.
As far as the machine is concerned, I have the Goodwe App on the computer and can see what the system is generating. I have to assume till I get my next bill that it is outputting to Western Power correctly.
The young installers worked well in the practical installing.
Regarding the Star Ratings, my responses on 'Value for Money', and 'Quality of the System' are a guess, since (a) I am not an expert, and (b) only time will tell.
20 March 2023
I Highly Recommend Perth Solar Force
Perth Solar Force recommended and quoted on a system that was suitable for my needs. They didn't try to sell me anything I didn't really need and made the whole process very simple and easy to understand.Installation went very smoothly and the system has been running perfectly since. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
06 March 2023
Informative sales person
sales person visited the home which was good. He didn't try and push us to a bigger system01 March 2023
Original Review on 05-05-2022:
Professional
Solar force was only company to contact me. Their interactions with me was as what I expect from a good company which was refreshing these days. Installation was top class by the crew that came out. My one down size in service is because I received a unidentified TEXT message to sign a stc form? On opening the form there was NO identifier on there that told me this was Solar Force which is the only identity I have been dealing with? I had to call Solar force and request if it was from them that they needed to send the form to me again so I could verify this was no scam. That was a step that detracted from an otherwise good experience.10 months later we asked Henry: "Are you happy with the performance of your system so far?"
Above and beyond very happyCustomer service is spot on with no problems ! Great
21 February 2023
Original Review on 27-04-2022:
Very knowledgeable salesperson and excellent installers
1) The sales/quoting process was very efficient and in line with what I asked for.2) The installers were exactly on time, efficient and polite and there were no problems at all during the whole installation process.
3) I had an existing 5 kw solar system with a single phase grid connection. The new system has a 3 phase grid connection and also in-house consumption metering. There was no problem at all, the installing company organised everything and I had nothing to do with the whole process.
10 months later we asked Marco: "Are you happy with the performance of your system so far?"
Yes, I have not experienced any trouble with the system so far - touch wood !
17 February 2023
Original Review on 23-04-2022:
Good value and good service.
The original quote was similar to 4 other quotes but with better rated products. While considering the quotes they came back with a special offer which did the deal. The installers showed up on time and completed the install with no issues. Good communication throughout.10 months later we asked William: "Are you happy with the performance of your system so far?"
The system was installed without issues and it continues to perform perfectly.13 February 2023
Fantastic Installer
The quote/sales process from the start to finish was smooth and pricing was reasonable and even the installer try to match any quotes/discounts given by other supplier.Installation went really well, the team were polite, punctual and even tidying up the loose materials which was fantastic.
Solar Force organise grid connections after install and customer service was excellent. The office team even got back to me with any queries I had in quick time.
Panel rating: 5/5
Inverter rating: 5/5
11 February 2023
Perth Solar Force are professional and provide a great service from installation to warranty issues.
We had our system installed 5 years ago and received great savings on our electricity from day 1. Installation was professional and on time. Unfortunately, the inverter stopped working and required replacing. Montanna and the team went above and beyond to assist me throughout the whole process and we have had a new inverter replaced. Montanna is responsive to every email and request and all staff have been pleasant and professional. Thank you. Highly recommended.Inverter rating: 5/5
11 February 2023
Customer service none existing
The solar system was installed over a week ago. The agreement was, the installer had to remove old disconnected solar hot water system. Installer say it was to heavy to remove. Emailed and spoke to Perth Solar Force. Was told someone would be in touch shortly. Still waiting!A contractor attended Thursday morning to change power meter. Was told he couldn't do it because there is asbestos behind the meter. Surely the installer wouldn't have communicated this to the contractor? Obviously not!
I contacted Perth Solar Force, got the same response, someone will be in touch shortly. Still waiting.
Not impressed with Perth Solar Force!
10 February 2023
Professional company from start to finish.
Could not fault this company. Excellent communication throughout the process. I decided to use Perth Solar force after a professional presentation from Glenn Taylor who fully explained the process and answered all my questions.Installation ran smoothly with the guys punctual on timings. The grid connection went smoothly also.
09 February 2023
Great
At first i didn't think solar would save me much but 12 months later i'm surprised the amount we are saving and how low our power bill is, The salesman Glen explained everything clearly to us, The installation was quick and left the area clean Would highly recommend these guysLes
Panel rating: 5/5
Inverter rating: 5/5
08 February 2023
Efficiency from start to finish
Perth Solar Force were efficient from the start to finish.They were the only quoter to send someone to the house and he provided full details and explained all aspects. This was done within days of contact from Solar Quotes.
They were not the cheapest quote but we felt comfortable with them and it was the best system for us plus an in-house installation team.
The installation was prompt given Xmas and New Year period. The team arrived on time and communicated throughout the day with the issues as they arose. (Complicated roof & damaged consumption meter) All done in the day, work was very neat and tidy and system working beautifully.
Consumption meter arranged for following day.
All in all very happy we chose Perth Solar Force.
02 February 2023
A great buy, saving me money every month.
Everything was smooth from the home visit, product information, aerial shots of our property and prompt, efficient installation as well as after sales support.Panel rating: 4/5
Inverter rating: 4/5
24 January 2023
Organised, Efficient and a Job Well Done!
Very efficient and well-organised company and crew! The sales/quoting process was quick and professional, and all my questions were answered on the spot or quickly followed up via email. Communication was great and with very quick responses. Thank you Nicola Busquets, you've done an amazing job!The installation was scheduled quite quickly and the technicians have done a really nice and clean job with the installation. One of the roof ridge capping cracked during installation, they've sealed it and SolarForce followed up with a roofing company to get this properly fixed and sorted for us.
So to sum things us, great customer service, smooth and clean installation and a good working unit!
18 January 2023
So far, so good!
We found the quoting process helpful, and Perth Solar Force were the only quote we got where a person actually came to our home and looked at our roof and our setup. We really appreciated this, because we have a rooftop air con unit and also cat netting around the entire rear of the property that restricts access to the roof from the rear.The installation was really prompt and hassle-free, and no broken tiles. The guys came when they said they would, despite the Perth summer heat, and had everything done by early afternoon. They gave us good advice on a slight reposition of the panels because our Google rooftop image had showed some reflective flashing tape that looked like a possible vent. The original quote had to allow for this, but in real life this wasn't in the way at all, and meant our panels could be slightly rearranged.
The workmen kept all their access to the roof to one side of the house, which spared our front garden bed. They set me up with the app, and I can monitor our output easily.
Perth Solar Force also took care of all the Western Power end of things, so the system got hooked up to to the grid very promptly (within about ten days) and we didn't have to do anything more.
They look great! They blend in well with our roof and the inverter was installed in our garage, under shelter.
16 January 2023
Their promise was Fulfilled!
Well organised company with capable staff in the field. Thank you Perth Solar Force16 January 2023
Good so far
Installed about a week ago, installation went smoothly. Organised and professional company.13 January 2023
Very neat installation
I inspected the installation after the installer had left and was impressed with the quality of the rails used for the panels and the good airflow underneath.Wiring was hidden underneath the panels and the grid connection was done as was the app put on my phone.
30 December 2022
Solar Force to be reckoned with
The Solar Force salesman answered all my questions about what was the best system requirements for my home. Although they weren’t the cheapest I felt I was getting the best service from Solar Force. The installers were employees not subcontractors and this was very important to me as I felt the company cared about the work they did and wanted to control all aspects of it. Highly recommend Solar Force.Panel rating: 5/5
Inverter rating: 5/5
26 December 2022
Installed as agreed
Quote and installation processes good. Some confusion as to who is responsible for getting the meter changed but we'll sort that out soon.24 December 2022
Very organised and professional.
Easy to deal with company. Efficient and well organised. Work and all paperwork completed with no fuss. No mess left behind and I was so happy that they removed my old and damaged solar hot water system too.23 December 2022
Pain free & professional
Sales person contacted us quickly to arrange a time to meet with us. He was very personable & was able to answer our questionsFollow up was good & once we decided to go ahead the communication about next steps was great.
Installation went very smoothly & everything was very tidy.
Panel rating: 5/5
Inverter rating: 5/5
23 December 2022
Very professional service from go to installation.
Very professional salesman GlenInstallation on time and no stress at all
Great customer service
23 December 2022
Easy Decision
Easy decision to go with Perth Solar Force. Most professional and friendly supplier we were quoted from. May not be the cheapest, but service before and after sales is always a winner in my book - and we get that with PSF.21 December 2022
Went very smoothly
John, the representative was thorough, covered everything, answered question and did not push for a sale.I compared 3 quotes, read reviews of products, asked further questions… John was the only person who got back to me straight away.
The whole process from quotation to installation was straightforward, on installation day the team turned up at the scheduled time, did their job very professionally, explained how it worked, did not break a single tile and the system was operational right away which I did not expect as the salesman had mentioned a potential wait due to Western Power backlog.
All seems to work Aokay, just waiting for my next bill to see how good it is…?
Would not hesitate to reccomend Perth Solar Force for both sales and sevice.
19 December 2022
Great installer, prompt professional and left our place tidy at end of installation, weren't the cheapest quote, but the inrest free option was good for us.the system works well and can be upgraded la
Great installer, prompt professional and left our place clean after installation. They were not the cheapest quote by any means, but do your homework on what system you want and they will do what they can with good quality products.Our System works well and has saved us $$$.
Worth giving them a call, if you don't ask you won't know.
Seamless
Great process from obtaining the quotes through to installation. Staff all very friendly, polite and great communication.