Perth Solar Force Reviews

Based on 302 ratings Aus Ranking

  • 5 star 85
  • 4 star 197
  • 3 star 17
  • 2 star 3
  • 1 star 0

Average Customer Review

  • Value
    4.36
  • System Quality
    4.35
  • Customer Service
    4.55
  • Installation
    4.63

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About Perth Solar Force, Solar Installers

Perth Solar Force
Platinum Partner
Perth Solar Force is a SolarQuotes Client (what does this mean?)
ABN: 53 792 174 890  ABN active since 09 Sep 2016 | The Trustee For Blasko Enterprises Unit Trust
verified
ACN: 615 116 142  ACN active since 30 Sep 2016 | Blasko Enterprises Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
WA: EC 12770 Blasko Enterprises Pty Ltd 
verified

Estimated pricing for system: $3,179 - $6,000 depending on hardware choice ( how is this calculated? )

  • WA Owned, WA Run, WA Operated
  • Top 3 Solar Retailers in Western Australia
  • Local showroom, office and warehouse in Wangara and Geraldton
  • Perth Solar Force, Geraldton Solar Force, South West Solar Force
  • Perth Plumbing Force & Perth Electrical Force
  • Over 75 full time employees, call centre & service team
  • All in-house CEC qualified electricians
  • Clean Energy Council approved Solar Retailer
  • Over 5,000 systems installed - Over 100,000 panels
  • Installing 200+ jobs a month, over 2,000 a year
  • Wealth of experience & over 30 years combined experience
  • Elite market leading products all with top warranties
  • All installs include a 10 year workmanship warranty
  • Free 12 month system clean & service
  • $1,000 a year saving guarantee*
  • Finance options available with $0 deposit

Perth Solar Force Solar Reviews

Great service, would recommend

Easy quoting process, John came to the house and went through everything with us. Installation was exactly as planned, has been working for a couple of moths without a single blip. Totally painless and I can't fault their service. Show additional information

Professional salesperson

Very informative salesperson, extended full parts and labour warranty on the inverter Show additional information

Not to shabby

Good system, quality system, honest sales person and install no issues other than slight damage to top of gutters. Show additional information

Easy and quality from start to finish.

Great experience, easy install and a quality and tidy job done. All staff we dealt with were very good. Show additional information

Good company to deal with

I was happy with the sales process, no pushy sales tactics. They were not the cheapest but good price for a reputable company. Installation went flawlessly. Only issue is I was quoted 10 year warranty on the inverter but the product only show 5 year warranty. I called and they said they will get back to me but i haven't heard since. I will continue to follow up but it is disappointing on their part. Show additional information

Great team

Perth Solar Force did an excellent job. On time everything literally done for you and would recommend them to everyone Show additional information

Fantastic speedy excellent installation

We had the same company install our system back in Feb this year. They did an amazing job then & we were so happy that we referred our daughter. 10 days from signing up and all fitted and up and running. Excellent team of guys, polite, clean & tidy & they went through all the information with my daughter. We would certainly recommend Perth Solar Force. Show additional information

Exemplary Service

The entire process from the sales to the installing was exemplary. The sales person through to the installers had the best customer service approach I have experienced in a very long time. The sales person was warm and friendly, it didn't feel like I was being sold to. The installers were friendly, polite and looked after my installation respectfully and professionally. It is one of the better experiences I have ever had in both sales and installation. Show additional information

Excellent throughout the whole process.

Riccardo was excellence during the sales process, Jordan has gone the extra mile, getting the battery storage and battery backup systems up and running exactly the way I need.
All the guys were polite, on time and left my place as clean as they found it.
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A breath of fresh air

My wife and I were initially prompted to get solar following a visit from a door to door solar sales pitch. The economics of solar makes so much sense when the finance can be delivered cost neutrally, which is perfectly possible here in Perth. However, the door-to-door sales person bamboozled us with facts, figures, quick calculations and a price that appeared ok, we even signed on the dotted line! Once the dust had settled though something didn't feel quite right. A bit of research later and we discovered that the price we had been quoted was way too high ($4800 for a 3kW system) and that the system could never-ever deliver us a cost neutral option. Needless to say, we used our consumer right to cancel within 10 days.

Following a quote from Perth Solar Force, we found ourselves on a much better road. Nigel from Perth Solar Force gave us a no-nonsense, factual quotation and was so open and honest that making the decision to go with them was a no-brainer. We now have a 5kW system on our roof for $1000 less than we were quoted for a 3kW, and are not only financing it cost neutrally but saving money too. The install team were very friendly and helpful with no dramas during the installation.
I would recommend Perth Solar Force in a heartbeat.
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Great all round

Excellent sales quoting and Installation was very professional, punctual, clean and tidy and helpful with operating Show additional information

Happy customer, with one hiccup

The quote process was handled really well. Glen went out of his way to provide useful and detailed information. The installation was efficient and seemingly trouble-free. The only blemish was that a roof tile was broken in the installation process and not detected. We weren't aware until a big downpour several days later left us with water running down an internal wall. Once advised, the people from PSF were quick to attend and replace the tile. There has been no trouble since Show additional information

New solar system

Will await first bill to comment on efficiency of this product Show additional information

Exceptional installer and service

Smooth process from The quote throughout the installation and service. Polite sharp and tidy. We had a negligible issue during the installation but that had been fixed in few days. Service has been good Show additional information

No hassles everything went to plan

Salesman was their best asset
Knowledgeable and nice
Their size also influenced my decision
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Good service

Installers polite, neat & very fast.
Good after sales service following issue with equipment (no fault of PSF).
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Very informative sales rep and a great team of installers.

Very informative sales rep who tailored the system to suit our household needs. Great team of installers. Show additional information

Excellent installer and teamwork.

Good upfront service and very well explained. Installation team arrived on time, great job and clean up. Show additional information

Great installer, superb customer service, speedy and clean install.

The sales/quoting process was quick and Glen did a great job explaining and pricing up the system. The installation was turned around in under a week to get it in time for the CBA green loans initiative. The install was clean and punctual and the guys were great. Everything including the setup of the system, connection of the solar inverter to the Wifi was all done on the day of installation. The system works flawlessly and has been generating really well. Show additional information

Excellent customer service, great price and quality products

Getting a quote was easy. Keashia looked after the process with a positive approach and was very easy to deal with. The installers arrived on time and were friendly and efficient. This company was recommended to me by 2 other people and I would highly recommend them as well. Haven't received my first bill yet so unfortunately cannot comment on any savings yet. Show additional information

Great installer and really friendly service

Polite, clear and honest sales process
Install team was precise and efficient
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Fantastic company

The sales person John was the only one to call and make an appointment to quote, was very knowledgeable in all aspect of what he was suggesting for my house and location.

The installation guys were punctual if not a little early, very polite and explained what they were doing each step, also very helpful with other contractors I had onsite that day. I wouldn’t have know there were there by the end of the instal very quick and efficient clean up.

Would recommend and chose them over a cheaper quote on a very similar system, due to how impressed I was with their knowledge and support.
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The information from Solar quotes is essential reading for anyone intending to go with Solar. The recommended companies were all first class but Perth Solar Force definitely had the edge over the others. Extremely satisfied with every aspect of the purchase and with the resulting system performance. Show additional information
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Very satisfied.

Happy with the sales process however I was told that there would be a month before the first repayment. However the loan company, Brighte, deducted the first payment 3 days after installation. The installation went very well. The install team were friendly, professional and very efficient. I have not required any customer service. However my questions re the Brighte Payment was completely ignored. Show additional information

Fast efficient service installers very polite good job

Sales very informative and punctual
Instalers very polite quick and great job wouldn't of known they were here also took the time to explain the system and how it works
Solar Force organised eveything great job
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Love my solar and check the SEM web site all the time. The sales rep was great and the guys who installed it were super keen about their job and the value of solar. Show additional information
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Met Expectations

Salesman was polite, knowledgeable, patient and concise regarding options. After receiving all my quotes, a bit more research and more questions to each supplier on apples with apples systems, it was clear that the PSF re-quote was best value for money, if all went well with the installation and system performance.

Installation happened as scheduled. Western Power turned up the same day to fit the new meter. The installation team were punctual and courteous. They discussed the design, we reached an agreement and they installed what was agreed. The site was left clean and tidy, with a working system providing power to the house (and the grid). The system details were loaded into the manufacturers servers the next day. The commissioning guy also explained what each component fixed to the wall was and pointed out safety related aspects.

I had a shading issue on one panel which was promptly repositioned.

Based on my experience, I would recommend Perth Solar Force.
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Competative and efficient.

Good sales man explained system, installation team tidy and efficient. Need to help connect the WiFi as some people are not savvy on this technology. Show additional information
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Great team

Knowledgeable, fast and efficient service. A pleasure to deal with and would definitely recommend. Show additional information

Great Service

The salesman was very friendly and helpful.
The installers were also very friendly and on time and extremely professional, very happy with the job done Thank you.
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Fantastic installer

I have spent lots of time shopping around and PSF offered me the best value for money. My house orientation in relation to north is awkward and my roof cuttings made it very difficult to install the full capacity I was looking for (6.6 kW). Daryl Platten tirelessly worked with me for many weeks investigating options. Due to the roof shape, I accepted to install less amount of panels but on the installation day the installation team ( thanks Ben !) repeated their measurements again until they managed to install the full capacity 21 x 315 W panels. They added the extra panels for free and didn’t charge me for that.

All my panels are now facing north and north west and I’m getting close to 5kW generation even in winter when the sun shines.
Other companies were pushing me to install the panels in less favourable locations facing south west to save the efforts but Daryl and his team went miles further to meet my expectations.

Many thanks for Daryl and the rest of the team in PSF.
Miran
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Great experience from start to finish

Sheamus installed our solar for us and we dealt with him from start to finish. So far we are very happy and just getting use to remembering to use power during the day - i.e putting on timer plugs etc and using the delay option with the dishwasher and washing machine. Haven't had a bill yet so can't see the savings and I know with the first bill we will have the meter box charge which comes from Western Power. Looking forward to having lower bills. Show additional information
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Great service

Installation took a bit longer than they expected, weren't able to enable online reporting app on the day due to late Friday evening, but they got this sorted within a week. Not all their fault, we had NBN issues as well (again). Show additional information
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Solar System

Emailed quotes and followups - Good
Not punctual - nearly an hour late
All installation has been done
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You requested it, so here it is.

Sweet talking salesman. But once signed up showed very little interest in customer service.

Once I paid my deposit, I received no acknowledgement or otherwise that they had received my money.

My contract included for tiles to be provided in the event any were broken. The salesman took one of my tiles to match. On installation day the promised tiles were not available and 6 of my spare tiles were requested by the installers. The installer did not leave any of the broken tiles to enable me to seek out spare tiles. I made several requests to receive my one tile back from the salesman. All promises to have the tiles delivered by the salesman were not fulfilled. Finally the Perth Solar Force did send someone out with some tiles.

The installer said he was not familiar with setting up wifi and said he would get someone from the office to ring me and go through it with me over the phone. Needless to say, no one called. I managed to get it set up, I think, but did have some later issues, which appear to have resolved. Perth Solar Force did agree to send someone out to look at it. Unfortunately, I had a power outage at the time of the scheduled appointment.

I was collecting plastic packaging from my yard several days after the installation.

One of the main reasons I chose Perth Solar Force was that I was told that the company does not use contractors. Being all in house I really did expect better.
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The choice was a tough one. I really wanted a local WA installer/supplier with a good reputation, it boiled down to perceived level of service and the initial sales pitch.

I had hard time deciding between LG and Sunpower for the panels. Overall Im really impressed with Sunpower design but the poor financial performance of the company (over the last 2 years especially) made me choose LG.

So far so good. Excellent after sales service from Perth Solar Force.
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I’m very happy with my decision to go with PSF. The salesman, Glen Smyth, was very professional and reassuring without being pushy.
Installation was carried out quickly and neatly by Woody and his team.
I’m a happy and satisfied customer. Feels good!
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