ProSolar Australia Pty Ltd Reviews
4.9
Leave a review Based on 10 ratings Aus Ranking
- 5 star 9
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.90
- System Quality 4.90
- Customer Service 4.90
- Installation 4.90
Timeline
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At ProSolar, we pride ourselves on being the local experts when it comes to solar solutions in the Northern Rivers NSW and surrounds.
We'll help you understand your energy usage, how to become more energy efficient, reduce your bills (save money) and lower the carbon output of our household and or business.
Your satisfaction and helping the planet is our priority.
ProSolar Australia Pty Ltd Solar Reviews
Seamless Installation - Professional Service
From the outset Ben was able to answer our many queries and demystify "solar", providing information to enable us to ponder the pros and cons of solar installation and, ultimately, make an informed decision without coercion. We obtained three quotes for comparison. With each, we considered the quality of and warranties offered for both the panels and inverter, plus the after sales service offered and, of course, the price. Once our decision was made, the installation was a breeze. The crew obviously knew what they were doing, the job was completed and the working areas left clean and tidy. They were polite and professional and enjoyed a cold drink with us before they went off to their next job.Thanks to Ben and his crew, we look forward to financial savings and a better environmental footprint. Show additional information
Fantastic from start to finish
From the moment I was contacted by Pro Solar I knew I would be getting them to do my solar installation. Ben was very professional and provided the best solar proposal for our needs. We got just the right amount of contact from him, he was not pushy in any way and was happy to answer any questions we had. The instillation was done efficiently and professionally. We would definitely recommend Ben and the team at Pro Solar. Show additional informationHappy with whole purchase and installation process
Sale was not 'pushy', but relaxed and informativeInstallation was stalled due to weather, but was undertaken in accordance with the rescheduled date.
Customer service excellent both with the sales and install people.
Everything was taken care of without fuss. Show additional information
Professional approach
Very professional and approachable. Install punctual, well planned and executed. Service great to assist with setting up monitoring app on phone Show additional informationOn time, professional, and tidy!
Feels so good to have all the fans on today being powered by the sun. Ben your quote was great and your installers on time, professional and tidy. Thanks for a great solar experience. I've never looked forward to an electricity bill before. Love your work team. Thanks Gemma. Show additional informationHighly recommend Pro Solar
We were very pleased with the service that Ben and the team offered. Given we only had a very limited understanding Ben worked hard to follow up on all of our questions.I would highly recommend this local buisiness as our experience right through was very positive. The installation was completed promptly and the installers were respectful and considerate whilst on our property.
The system looks fantastic and we feel reassured by the ongoing support available to us from the team at Prosolar. Show additional information
Fantastic service and installation
After dealing with high pressure companies that take $100 deposit and do not come out to quote and expect payment in advance, companies that quote on larger systems than required we gave up on solar.Then we found Ben Pietzsh from ProSolar who came out to our house and spent the time with us explaining the system and that we could fit all the panels on our garage roof as requested. Ben is local to us and nothing was a problem for him he answered all our questions and phone calls. We didn't need to do anything and he has assured us that he will be there if any problems arise.
The installation was completed by Kian and team who were polite and professional. The panels are fantastic black in colour straight neat and tidy. All the rubbish was removed. We are very pleased with the result.
Ben organised all the paperwork we haven't had do anything. So glad we went with a local dealer.
Thanks Ben and team. Show additional information
Prosolar would recommend this firm very informative and polite
Ben kept us informed on the progress very happy with him and the job done also very informative highly recommend Show additional informationGreat price and Great Service
Pro Solar were excellent from start to finish keeping us in the loop and working around our timeline with having our roof restored at the same time. They even made a separate trip to put the brackets up so they could be included in the sealing and painting. Show additional informationProfessional, on time, expert advice, highly recommend
We engaged ProSolar for a recommendation. The Team explained everything in simple terms, looked at our bills and gave advice on a system fit for our usage and budget.We couldn't be happier! Show additional information