SolarQuotes Trusted Panel, Inverter & Battery Brands

The following tables have been created to provide Australian solar buyers a more in-depth understanding of how and why we have placed particular solar panel, inverter and battery brands on our trusted solar brands charts.

The main criteria that qualifies a brand to be placed on our chart is:

  • Has an Australian office for warranty support.  (Some EV chargers are an exception, see notes below EV charger chart.)
  • Has straightforward and easy-to-navigate phone/email support for warranty issues
  • Has a good reputation in the industry
  • Has not been flagged by the CEC for any major violations

We have researched all of the brands on our charts in detail, with their qualifications for each of the criterion listed on the tables below.

Trusted solar panel brands criteria:

Manufacturer Name
    Manufacturer Name Canadian Solar Hyundai JA Solar JinkoSolar Longi Phono REC Risen SolarEdge SunPower (Maxeon) Suntech Tindo Trina Winaico
    Manufacturer Logo Canadian Solar hyundai-logo JA Solar Jinko Solar Longi REC Risen Energy SolarEdge Sunpower Suntech Tindo Solar Trina Solar Winaico
    Australian office for warranty claims?
    Easily accessible via phone/email?
    What is their contact phone, email or website for warranty claims? 03 8609 1844 [email protected] 02 8912 2165 02 9057 1174 02 8484 5806 02 8114 4516 03 9020 2056 03 9021 7788 [email protected] 1800 786 769 02 8188 2450 1300 846 367 1300 874 627 02 8091 2771
    Had no serious issues with the CEC?
    Industry reputation Good budget Good budget Good budget Good budget Good budget Good budget Premium Good budget Premium Premium Good budget Premium - rare Good budget Premium - rare
    Notes TBD TBD TBD TBD TBD TBD TBD TBD SolarEdge panels are rebadged from an OEM TBD TBD TBD TBD TBD
    Modern slavery statement or forced labour policies?

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    Yes, here.

    More information on brand Here Here Here Here Here Here Here Here Here Here Here Here Here Here

    What about “Tier 1” panels?

    “Tier 1” is not a main qualifying criteria for our trusted solar panel chart, because while “Tier 1” status is a proxy for quality, there are quite a few “Tier 1” brands that we wouldn’t personally have on our own roofs – and there are also a few non-“Tier 1” brands that we would be more than happy to have on our own roofs.

    Trusted solar inverter brands criteria:

    Manufacturer Name
      Manufacturer Name Delta Enphase FIMER Fronius GE

      Goodwe

      • Goodwe
      • GE Solar
      iStore MIL-Solar SMA SolarEdge Solis Sungrow Sunways
      Manufacturer Logo delta-logo enphase-logo Fimer fronius-logo GoodWe mil-solar-logo sma-logo SolarEdge sungrow-logo
      Australian office for warranty claims?
      Easily accessible via phone/email? ✅ - PowerUp website
      What is their contact phone, email or website for warranty claims? 1300 335 823 03 8669 1679 1800 769 663 03 8340 2900 03 7009 7821 [email protected] 1300 851 985 03 9325 3455 PowerUp Partners assist with warranty claim process 1800 465 567 03 8555 9516 1800 786 476 02 8188 2450
      Had no serious issues with the CEC?
      Industry reputation Good mid-range/premium Premium Good budget/mid-range Premium Midrange Good budget Good budget/mid-range Premium Premium Premium Good budget Good budget Good budget/mid-range
      Notes TBD Microinverters TBD TBD TBD TBD TBD Made in Australia TBD Optimisers None TBD Sister company of Suntech (panel manufacturer)
      Modern slavery statement or forced labour policies?

      Yes, here.

      Yes, here.

      Yes, here.

      Yes, here.

      Yes, here.

      Yes, here.

      TBD N/A - Australian factory Yes, here. Yes, here.

      Yes, here.

      Yes, here.

      Under development as at September 2022
      More information on brand Here Here Here Here Here Here Here Here Here Here Here Here Here

      Trusted home battery brands criteria:

      Product Name
        Product Name BYD GenZ iStore PowerPlus Energy Pylontech SolarEdge Sungrow Tesla
        Manufacturer Logo BYD GenZ logo Powerplus Energy Pylontech solaredge-logo Sungrow Tesla
        Australian office for warranty claims?
        Easily accessible via phone/email?
        What is their contact phone, email or website for warranty claims? [email protected] / 02 8005 6688 [email protected] 1300 851 985 03 8797 5557 02 9519 1200 Here 1800 786 476 1800 294 431
        Had no serious issues with the CEC?
        Industry reputation Midrange Midrange Midrange Midrange Midrange Premium end Solid budget Premium
        Notes Alps Power is Australian BYD BBOX service partner TBD Solar team handles battery warranty claims TBD TBD Customers should lodge support ticket through SolarEdge portal TBD TBD
        Modern slavery statement or forced labour policies?

        Yes, here.

        Yes, here TBD

        Yes, here.

        Yes, here

        Yes, here.

        Yes, here.

        Yes, here.
        More information on brand Here Here Here Here Here Here Here Here

        Trusted EV charger brands criteria:

        Product Name
          Product Name ABB Delta Evnex FIMER Fronius Hypervolt KEBA Ocular Tesla Wallbox
          Manufacturer Logo delta-logo Fimer fronius-logo Tesla
          Australian office for warranty claims? No* No* No*
          Easily accessible via phone/email? Depends on distributor Depends on distributor
          What is their contact phone, email or website for warranty claims? [email protected] [email protected] [email protected] 1800 769 663 [email protected] Depends on distributor [email protected] [email protected] 1800 294 431 Depends on distributor
          Had no serious issues with the CEC?
          Industry reputation Midrange Premium Premium Midrange Premium Midrange Premium Both budget and premium options Premium Midrange
          Notes TBD TBD TBD TBD TBD Multiple authorised sales channels in Australia - warranty ultimately lies with whoever you bought it from. KEBA have advised that EVSE is importer - handles warranty TBD TBD Multiple authorised sales channels in Australia - warranty ultimately lies with whoever you bought it from.
          Modern slavery statement or forced labour policies?

          Yes, here.

          Yes, here. Under development as of September 2023 Yes, here. Yes, here.

          No response from manufacturer.

          No response from manufacturer.

          Yes, here. Yes, here. Yes, here.
          More information on brand Here Here Here Here Here Here Here Here Here Here

          * While SolarQuotes only recommends panel, battery and inverter brands with a physical Australian office for handling warranty claims, we’re approaching EV chargers a little differently at this point. 

          Currently, EV chargers generally aren’t purchased as part of a solar or battery system. They are most often bought from a local supplier/vendor and then arrangements are made with an electrician for installation. The purchaser/electrician is supported by the charger manufacturer, which may not have an office in Australia yet.

          Given EV chargers are a relatively new item available in Australia and the volume of sales are still comparatively low, we felt it unfair to penalise what are proving to be good brands by not including them on the chart based on this aspect alone.

          However, we advise buying an EV charger from whoever is going to install it where possible. If warranty issues arise, that will be the party responsible for pursuing the claim and performing the fix/replacement. Having this single point can cut down on warranty-related headaches!

          Modern Slavery Issues

          In August 2022, we began seeking modern slavery and forced labour related information from solar brands I currently recommend and/or list on SQ’s very popular comparison tables.

          This audit activity will be ongoing. In cases where “failed to respond” is mentioned above, it may be that the company does have policies. But the firm’s help desk may not have forwarded on our request for information to the person or persons responsible for communicating it.

          Also note there hasn’t been in-depth analysis of each policy/statement where available; but we’ve provided links to those documents.

          As for our own commitment on this important issue, you can view the SolarQuotes Modern Slavery Policy here.

          If you have any questions, please feel free to send us an email here.

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