SolarQuotes Trusted Panel/Inverter Brands

The following two tables have been created to provide Australian solar buyers a more in-depth understanding of how and why we have placed particular solar panel/inverter brands on our trusted solar brands charts.

The main criteria that qualifies a brand to be placed on our chart is:

Has an Australian office for warranty support
Has straightforward and easy-to-navigate phone/email support for warranty issues
Has a good reputation in the industry
Has not been flagged by the CEC for any major violations

We have researched all of the brands on our charts in detail, with their qualifications for each of the criterion listed on the tables below.

Trusted solar panel brands criteria:

---- Criteria ----	---- Risen ----	---- Longi ----	---- Phono ----	---- Jinko ----	---- Opal ----	---- Trina ----	---- Canadian ----	---- JA Solar ----	---- Seraphim ----	---- Suntech ----	---- SolarEdge ----	---- Qcells ----	---- REC ----	---- Winaico ----	---- Tindo ----	---- LG ----	---- Sunpower ----	---- SolarWatt ----
Australian office for warranty claims?	✅	No - OneStop warehouse is importer and responsible for warranty claims if original installer goes bust	No - Supply Partners is importer and responsible for warranty claims if original installer goes bust	✅	✅(Solar Juice)	✅	✅	✅	No - SAE Group is the importer for Seraphim and responsible for warranty claims if original installer goes bust	✅	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅(Onestop Warehouse)	✅(Supply Partners)	✅	✅(Solar Juice)	✅	✅	✅ - by email	✅(SAE Group)	✅	✅	✅	✅	✅	✅	✅	✅	✅
Had no serious issues with the CEC?	Minor issue	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
What is their contact phone/email?	03 9021 7788	Contact here	07 3122 7584 (Supply Partners)	1300 326 182	(02) 9725 1111	1300 874 627	(03) 8609 1844	[email protected]	1300 18 20 50 (SAE Group)	02 8188 2450	1800 465 567	02 9016 3033	03 9020 2056	02 8091 2771	1300 846 367	1800 042 568	1800 786 769	1300 765 928
Industry reputation	Good budget	Good budget	Good budget	Good budget	Only quoted by select companies - Solar Juice good budget	Good budget	Good budget	Good budget	Good budget	Good budget/mid	Premium	Premium	Premium	Premium - rare	Rare - premium	Premium	Premium	Rare - Premium
Notes	CEC ping was essentially paperwork violation - reputation of panels themselves is good				Opal panels are rebadged from an OEM						SolarEdge panels are rebadged from an OEM
Further information on brand/customer reviews	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here

What about “Tier 1” panels?

“Tier 1” is not a main qualifying criteria for our trusted solar panel chart, because while “Tier 1” status is a proxy for quality, there are quite a few “Tier 1” brands that we wouldn’t personally have on our own roofs – and there are also a few non-“Tier 1” brands that we would be more than happy to have on our own roofs.

Trusted solar inverter brands criteria:

---- Criteria ----	---- SolaX ----	---- Solis ----	---- Goodwe ----	---- Sungrow ----	---- ABB ----	---- Delta ----	---- SMA ----	---- Fronius ----	---- SolarEdge ----	---- Enphase ----
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅ - PowerUp website	✅	✅	✅
What is their contact phone, email or website for warranty claims?	1300 476 529	03 8555 9516	03 9918 3905	1800 786 476	1800 222 435	1300 335 823	PowerUp Partners assist with warranty claim process	03 8340 2900	1800 465 567	03 8669 1679
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Good budget	Good budget	Good budget	Good budget	Good budget/midrange	Good midrange/premium	Premium	Premium	Premium	Premium
Notes									Optimisers	Microinverters
Further information on brand/Customer reviews	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here

If you have any questions, please feel free to send us an email here.