SolarQuotes Recommended Brand Charts: How Does a Brand Get On?

At SolarQuotes, we maintain charts of brands we’d comfortably recommend. We often get questions on why brand X or Y isn’t on our recommended brand chart. The following tables have been created to provide Australians a more in-depth understanding of how and why we place particular solar panel, inverter, battery, EV charger, and hot water heat pump on our recommended brands charts.

The main criteria that qualifies a brand to be placed on our chart is:

Has an Australian office for warranty support.
Has straightforward and easy-to-navigate phone/email support for warranty issues
Has a good reputation in the industry
Has not been flagged by the CEC for any major violations

We have researched all of the brands on our charts in detail, with their qualifications for each of the criterion listed on the tables below.

Please note: Meeting our criteria does not guarantee inclusion to our recommended charts – the final decision rests with us.

Recommended solar panel brands criteria:

Manufacturer Name

Manufacturer Name	Aiko Solar	Canadian Solar	JA Solar	JinkoSolar	Longi	Phono	REC	Risen	SolaHart	SolarEdge	SunPower (Maxeon)	Suntech	Tindo	Trina	TW Solar	Winaico
Manufacturer Logo
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
What is their contact phone, email or website for warranty claims?	(03) 5219 2402	03 8609 1844	02 8912 2165	02 9057 1174	[email protected]	02 8114 4516	Online warranty claim form	[email protected]	1300 721 984	Here	1800 786 769	02 8188 2450	1300 846 367	1300 874 627	02 8019 7236	02 8091 2771
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Good budget	Good budget	Good budget	Good budget	Good budget	Good budget	Premium	Good budget	Midrange	Premium	Premium	Good budget	Premium - rare	Good budget	Good budget	Premium - rare
Notes	TBD	TBD	TBD	TBD	TBD	TBD	TBD	TBD	TBD	SolarEdge panels are rebadged from an OEM. Customers should lodge support ticket through SolarEdge portal	TBD	TBD	TBD	TBD	TBD	TBD
Modern slavery statement or forced labour policies?	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here.
More information on brand	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here

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Recommended solar inverter brands criteria:

Manufacturer Name

Manufacturer Name	Delta	Enphase	Fronius	GoodWe GoodWe GE Solar	iStore	SolarEdge	Solis	Sungrow
Manufacturer Logo
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅	✅
What is their contact phone, email or website for warranty claims?	1300 335 823	03 8669 1679	03 8340 2900	[email protected]	1300 851 985	Here	03 8555 9516	1800 786 476
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Good mid-range/premium	Premium	Premium	Good budget	Good budget/mid-range	Premium	Good budget	Good budget
Notes	TBD	Microinverters	TBD	TBD	TBD	Customers should lodge support ticket through SolarEdge portal	None	TBD
Modern slavery statement or forced labour policies?	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here	Yes, here.	Yes, here.	Yes, here.
More information on brand	Here	Here	Here	Here	Here	Here	Here	Here

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Recommended home battery brands criteria:

Product Name

Product Name	BYD	Enphase	Fronius	GoodWe	iStore	PowerPlus Energy	SolarEdge	Sungrow	Tesla
Manufacturer Logo
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅	✅	✅
What is their contact phone, email or website for warranty claims?	[email protected] / 02 8005 6688	03 8669 1679	03 8340 2900	[email protected]	1300 851 985	03 8797 5557	Here	1800 786 476	1800 294 431
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Midrange	Premium	Premium	Good budget	Midrange	Midrange	Premium	Solid budget	Premium
Notes	Alps Power is Australian BYD BBOX service partner			TBD	Solar team handles battery warranty claims	TBD	Customers should lodge support ticket through SolarEdge portal	TBD	TBD
Modern slavery statement or forced labour policies?	Yes, here.	Yes, here.	Yes, here.	Yes, here.	Yes, here	Yes, here.	Yes, here.	Yes, here.	Yes, here.
More information on brand	Here	Here	Here	Here	Here	Here	Here	Here	Here

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Recommended EV charger brands criteria:

Product Name

Product Name	ABB	Delta	Enphase	Fronius	GoodWe	iStore	Ocular	Schneider Electric	SolarEdge	Sungrow	Tesla
Manufacturer Logo
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
What is their contact phone, email or website for warranty claims?	[email protected]	[email protected]	03 8669 1679	[email protected]	[email protected]	1300 851 985	[email protected]	13 73 28	Here	1800 786 476	1800 294 431
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Midrange	Premium	Premium	Premium	Good budget	Midrange	Both budget and premium options	Midrange	Premium	Good budget	Premium
Notes	TBD	TBD		TBD	TBD		TBD		Customers should lodge support ticket through SolarEdge portal.		TBD
Modern slavery statement or forced labour policies?	ABB modern slavery statement	Delta modern slavery statement	Yes, here.	Yes, here.	Goodwe modern slavery statement.	iStore modern slavery statement	Ocular modern slavery statement.	Schneider modern slavery statement.	Yes, here.	Yes, here.	Tesla modern slavery statement.
More information on brand	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here	Here

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Recommended hot water heat pump brands criteria:

Product Name

Product Name	Aquatech	Enviroheat	Evoheat	Haier	iStore	Reclaim	SolaHart
Manufacturer Logo
Australian office for warranty claims?	✅	✅	✅	✅	✅	✅	✅
Easily accessible via phone/email?	✅	✅	✅	✅	✅	✅	✅
What is their contact phone, email or website for warranty claims?	1300 769 904	1300 825 143	(07) 3162 2213	1300 729 948	1300 552 619	1300 383 815	1300 721 984
Had no serious issues with the CEC?	✅	✅	✅	✅	✅	✅	✅
Industry reputation	Entry level	Midrange	Premium	Premium	Midrange	Premium	Midrange
Notes							TBD
More information on brand	Here	Here	Here	Here	Here	Here	Here

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Modern Slavery Issues

In August 2022, we began seeking modern slavery and forced labour related information from solar brands we currently recommend and/or list on SolarQuotes’ very popular comparison tables.

This audit activity will be ongoing. In cases where “failed to respond” is mentioned above, it may be that the company does have policies. But the firm’s help desk may not have forwarded on our request for information to the person or persons responsible for communicating it.

Also note there hasn’t been in-depth analysis of each policy/statement where available; but we’ve provided links to those documents.

As for our own commitment on this important issue, you can view the SolarQuotes Modern Slavery Policy here.

If you have any questions, please feel free to send us an email here.