Solis (Ningbo Ginlong) solar inverters reviews

Ginlong (Solis) Customer Service: 03 8555 9516

Ginlong is a Chinese company specialising in the production and sales of small wind turbine systems and components including off-grid inverters, grid-connected inverters, smart controllers, permanent magnet generators and several other mechanical parts for wind turbines. But Ginlong is also active in the photovoltaic industry, in which they market monitoring systems and inverters under the Solis brand.

Ginlong offers a range of solar inverters; the latest generation is the Solis Mini Series. Also available are the Solis single-phase, three-phase, central inverter and  battery inverter models.

Ginlong's Solis brand also manufactures monitoring systems, which are a handy way to track the performance of your PV system using your computer or mobile device linked to the Ginlong web server, which is GPRS or Wi-Fi accessible.

Ginlong is headquartered in China but several service points and commercial branches are located in Europe (Sweden, Germany, and UK), in Costa Rica, in USA and in Australia. Here in Australia, Solis has established a prescence in Cheltenham, Victoria.

If you want to find out more about Ginlong’s range of solar inverters, simply check out the products here below to find the ones that best fit your needs and requirements. You can also read the experiences of customers who have had the units installed.

Solis Warranty Notes

Solis inverter products are supplied with an industry standard 5 year warranty; however, this can be optionally extended to 8 or even 10 years.

If you're the owner of a Solis inverter and have a warranty issue, your first point of contact should be the business that installed the device. Regardless of what they may state, they are the party liable for the repair/replacement of a faulty inverter if the unit still within its warranty period.

Solis advise that customers who can no longer contact their original installer should visit their website and fill out their Service Request Form, available here.

Solis will then arrange for replacement of the inverter. Note that Solis will charge a quote fee or minimum service charge for arranging the replacement/inspection of the inverter.