Solis (Ningbo Ginlong) solar inverters reviews

Ginlong (Solis) Customer Service: 03 8555 9516

Ginlong is a Chinese company specialising in the production and sales of small wind turbine systems and components including off-grid inverters, grid-connected inverters, smart controllers, permanent magnet generators and several other mechanical parts for wind turbines.

Ginlong is also active in the photovoltaic industry, in which the company markets monitoring systems and inverters under the Solis brand.

The company was established in Ningbo, China back in 2005. It currently has 20GW annual inverter production capacity and claims more than 15GW of Solis inverters have been installed globally.

Solis Inverter Models

Solis offers a wide range of solar inverters; the latest generations being the Mini, 4G and 5G Series. Also available are various other Solis single-phase, three-phase, central and battery inverter models.

Among the single phase models that would be most commonly installed in Australia are the Solis-1P(3-6)K-4G range, which is available in capacities between 4 - 8kW. The features of the 4G range include a maximum efficiency of 98.1% and 2 MPPTs (Maximum Power Point Trackers), which enables two solar panel arrays to be installed facing different directions.

Ginlong's Solis inverter brand also manufactures monitoring systems - a handy way to track the performance of your solar power system using your computer or mobile device linked to the Ginlong web server, which is GPRS or Wi-Fi accessible.

Solis Presence In Australia

The company was among the first inverter manufacturers to enter the Australian market - around 2011, just as the Australian solar revolution was really starting to kick into gear.

Ginlong has several service points and commercial branches located in Europe (Sweden, Germany, and UK), in Costa Rica, in USA and in Australia. Here in Australia, Solis has established a prescence in Cheltenham, Victoria. When buying solar, it's important to select components from manufacturers who have a physical presence in this country in case you need support or to make a warranty claim.

Solis Inverter Warranty Notes

Solis inverter products were originally supplied with an industry standard 5 year warranty that could be optionally extended to 8 or even 10 years. However, inverters installed from the beginning of July 2021 now carry a standard 10 year warranty that can be extended to 20 years. A ten-year product warranty as standard is really good for an inverter brand in this price range.

If you're the owner of a Solis inverter and have a warranty issue, your first point of contact should be the business that installed the device. Regardless of what they may state, they are the party liable for the repair/replacement of a faulty inverter if the unit still within its warranty period.

Solis advise that customers who can no longer contact their original installer should visit their website and fill out their Service Request Form, available here.

Solis will then arrange for replacement of the inverter. Note that Solis will charge a quote fee or minimum service charge for arranging the replacement/inspection of the inverter.

If you want to find out more about Solis solar inverters and whether one might be a good choice for your installation situation, read the experiences of  Australian customers who have had the units installed below.

You can also submit a Solis inverter review if you own one of their products - share your thoughts with others who would find the information valuable by clicking the "leave a review" button above.