Sun Select

Sun Select Reviews

About

Sun Select is a Solar Power Installation company based in Westminster and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $3,099 - $4,400 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Inverter brands currently installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Sun Select Reviews (8)

Show Most Recent reviews from All timeacross Australia

Average Scores

3.6/5

Value for money

3.4/5

Quality of System

3.6/5

Installation

3.6/5

Customer Service

  • 5 star 1
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 2

View Timeline

Pay deposit and refuse to do the work

Take your deposit promise everything and deliver nothing
After six months will still not refund deposit
I would not deal with this company
Show Details

Original Review on 08-09-2020:

Excellent, good price and great installation, professional and courtious.

Excellent sales and installation. Profesional and courteous installers. All round good experience. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Philip: "Are you happy with the performance of your system so far?"

Yes as per other comments.
Show Details

Sun Select - Great Experience

The sales and quote procedure was an easy process with the sales representative providing a competitive quote which lower when the Sun Select introduced a special during the weekend that I received the initial quote.

The took place within 3 weeks of paying the small deposit. The installers arrived on time, were polite an finished the day and included a efficient clean up.

The only suggestion I would have to improve the process would be for the installers to add the shine app to my iPhone.

I connected the customer service who was most helpful in adding the app to my iPhone .

I have not had to contact the service department in any regard to grid connection after installation

Panel rating: 5/5
Inverter rating: 5/5
Show Details

Hassle free installation. Just got it installed so can't say much about other hinges

Quote was simple but complete
Installation was tidy and punctual
They organised grid connection after installation
Show Details

Poor customer service - do not use

I've spent the last 2 months trying to get solar sorted thru this company but the sales/installation teams are incompetent & with poor communication I had to pull the pin. Started off with sales, accepted the quote & paid my deposit. Was told 'do not worry, all will be sorted shortly' while waiting while waiting for confirmation from Energy Co. Given 2 installation dates, both no show by installation team. Told this was my fault because they put the account in my Mums name, even though numerous calls asking for this to be corrected. Handballed to the installation team, who were unable to communicate amongst themselves. Still managed to call my Mum to discuss my account on several occasions & finally ended up telling me they were unable to honour my original quote & would need to pay more & accept a different product. They even laughed at me when I said I would give negative feedback saying 'i'm not even a customer & ridiculous'. I've requested a refund of my deposit.

I recommend staying far away from this company. By far the worst customer service I have ever dealt with.
Show Details
Show Details

Amazing value

The sales rep was very pushy but I kept pushing quotes between another and Sunselect as they both claim they won't be beaten on price. It was fun watching this game of "chicken" and eventually the other blinked first.
Sunselect gave me 13.2 kW for $5550, which feels like outstanding value to me.

Inverter rating: 4/5
Show Details

Good service. Good product. SunSelect inform customer.

Sales, installation, and customer service was good. I'm happy with SunSelect. They took the time to educate and answered all my questions.
Inverter rating: 5/5
Show Details
 To get your quotes, please enter your postcode: